Aasp что это айфон

Apple Authorized Service Provider Program

The Apple Authorized Service Provider (AASP) program is designed for companies interested in offering in-warranty and out-of-warranty repair service for any Apple product. Qualifying companies can gain access to Apple genuine parts, tools, training, service guides, diagnostics and resources to perform these repairs.

Who can apply?

Authorized Apple Resellers and businesses that specialize in service in regions where Apple has a direct service presence may apply to become an Apple Authorized Service Provider.

Businesses that resell Apple finished goods products or parts are not eligible for this program.

What are the requirements?

Business requirements

Organizations applying for Authorized Service Provider status are required to have been in operation for a reasonable period, with audited financial records available for review by Apple. A credit line is required and must be agreed with the Apple Finance team in the appropriate region. The organization should actively promote the Apple brand as part of their business along with AppleCare service and support products.

Operational requirements

Authorized Service Providers are required to meet Apple’s standards at all times with regard to service levels, certification of technicians and availability of service to customers. Authorized Service Providers are required to complete a minimum of 200 repairs per quarter. Apple periodically audits and reviews Authorized Service Providers to ensure these high standards are consistently met. Apple’s repair tools, training, service guides, and diagnostics must be kept confidential.

Premises

The organization must maintain a commercial walk-in service location with dedicated service personnel in an easily accessible location. The premises must include a clean and presentable reception area for customers who require a walk-in service, and a secure workshop area for repairs, storage of parts and incoming units for repair. A residential address is not acceptable as an authorized service location.

Technician Certification

Authorized Service Providers are required to use Apple Certified Technicians when repairing Apple products. To support the completion of the 200 repair-per-quarter minimum, an Authorized Service Provider should employ at least one Apple Certified Technician.

Becoming certified to repair Apple products requires passing exams through an online Authorized Testing Center. Certifications are updated on a per product basis annually. The certification exam fees are waived for businesses that have been approved to be an Authorized Service Provider.

Detailed information about Apple Certifications preparatory courses and exams can be found here.

To Apply

Please submit an email to aasp_application_euro@apple.com providing all of the information below:

• Legal business name (Inc. DBA if applicable) under which the business conducts its operations
• Principal/owner
• Location address(es) (note: Apple does not accept home offices or PO Boxes)
• Location phone number
• Your business domain email address
• Your business website
• Previous experience or history with Apple as a Service Provider or Reseller

Notes

• Apple will not consider applications that do not meet the program requirements.
• Apple will not consider applicants that use Apple trademark terms as part of any company name or web pages unless such use complies with the Apple Trademark Terms.

Learn more about all of the service and repair programs Apple offers here.

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Apple Authorized Service Provider Program

The Apple Service Provider program is designed for companies interested in offering service to Apple customers, whether they are consumers, businesses, educational institutions or government organizations. Authorized Apple Resellers and businesses that specialise in service, but do not resell Apple finished goods products, are both able to apply for Apple Service Provider authorization.

Universities and colleges may apply for Service Provider authorization to deliver repair services to their students. All repairs covered under warranty must be performed by Apple-certified technicians.

What are the requirements?

Business requirements

Organizations applying for Authorized Service Provider status are required to have been in operation for a reasonable period, with audited financial records available for review by Apple. A credit line is required and must be agreed with the Apple Finance team in the appropriate region. The organization should actively promote the Apple brand as part of their business along with AppleCare service and support products.

Operational requirements

Authorized Service Providers are required to meet Apple’s standards at all times with regard to service levels, certification of technicians and availability of service to customers. Apple periodically audits and reviews Authorized Service Providers to ensure these high standards are consistently met. Apple’s repair tools, training, service guides, and diagnostics must be kept confidential.

Premises

The organization must maintain a commercial walk-in service location with dedicated service personnel in an easily accessible location. The premises must include a clean and presentable reception area for customers who require a walk-in service, and a secure workshop area for repairs, storage of parts and incoming units for repair. A residential address is not acceptable as an authorized service location.

Technical Certification

Authorized Service Providers are required to use Apple Certified Technicians when repairing Apple products.

Becoming certified to repair Apple products requires passing exams through an online Authorized Testing Center. Certifications are updated on a per product basis annually. The certification exam fees are waived for businesses that have been approved to be an Authorized Service Provider.

Detailed information about Apple Certifications preparatory courses and exams can be found here.

To Apply

Please submit an email to aasp_application@apple.com providing all of the information below:

Legal business name (Inc. DBA if applicable) under which the business conducts its operations

• Principal/owner
• Location address(es) (note: Apple does not accept home offices or PO Boxes)
• Location phone number
• Your business domain email address
• Your business website
• Previous experience or history with Apple as a Service Provider or Reseller

Notes

• Apple will not consider applications that do not meet the program requirements.
• Meeting program requirements does not guarantee acceptance into the program.
• Apple reserves the right to reject any application without comment.
• Apple will not consider applicants that use Apple trademark terms as part of any company name or web pages unless such use complies with the Apple Trademark Terms.

Learn more about all of the service and repair programs Apple offers here.

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Apple Authorized Service Provider Program

The Apple Authorized Service Provider (AASP) program is designed for companies interested in offering in-warranty and out-of-warranty repair service for any Apple product.

Limited Service Providers are Apple Authorized Service Providers who wish to provide service to specific customers or for specific Apple products.

Qualifying companies can gain access to Apple genuine parts, tools, training, service guides, diagnostics and resources to perform these repairs.

Who can apply?

Companies, organizations, and universities and colleges in regions where Apple has a direct service presence may apply to become an Apple Authorized Service Provider.

Parts resellers and distributors are not eligible for this program.

What are the requirements?

Business requirements

Organizations applying for Authorized Service Provider status are required to have been in operation for a reasonable period, with audited financial records available for review by Apple. A credit line is required and must be agreed with the Apple Finance team in the appropriate region. The organization should actively promote the Apple brand as part of their business along with AppleCare service and support products.

Operational requirements

Authorized Service Providers are required to meet Apple’s standards at all times with regard to service levels, certification of technicians and availability of service to customers. Apple periodically audits and reviews Authorized Service Providers to ensure these high standards are consistently met. Apple’s repair tools, training, service guides, and diagnostics must be kept confidential.

Premises

The organization must maintain a commercial walk-in service location with dedicated service personnel in an easily accessible location. The premises must include a clean and presentable reception area for customers who require a walk-in service, and a secure workshop area for repairs, storage of parts and incoming units for repair. A residential address is not acceptable as an authorized service location.

Technician Certification

Authorized Service Providers are required to use Apple Certified Technicians when repairing Apple products.

Becoming certified to repair Apple products requires passing exams through an online Authorized Testing Center. Certifications are updated on a per product basis annually. The certification exam fees are waived for businesses that have been approved to be an Authorized Service Provider.

Detailed information about Apple Certifications preparatory courses and exams can be found here.

To Apply

Please submit an email to AASPapplication@apple.com or LimitedAASPapplication@apple.com providing all of the information below.

• Legal business name (Inc. DBA if applicable) under which the business conducts its operations
• Principal/owner
• Location address(es) (note: Apple does not accept home offices or PO Boxes)
• Location phone number
• Your business domain email address
• Your business website
• Previous experience or history with Apple as a Service Provider or Reseller
• Business purpose including customer segment or type

Notes

• Apple will not consider applications that do not meet the program requirements.
• Meeting program requirements does not guarantee acceptance into the program.
• Apple reserves the right to reject any application without comment.
• Apple will not consider applicants that use Apple trademark terms as part of any company name or web pages unless such use complies with the Apple Trademark Terms.

To learn more about all of the service and repair programs Apple offers, visit here.

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Сведения об оригинальных аккумуляторах iPhone

Все аккумуляторы являются расходными материалами и имеют ограниченный срок службы. Со временем их емкость и производительность снижаются, поэтому возникает необходимость в замене. В устройства iPhone встроены высококачественные литий-ионные аккумуляторы. Они проектируются, испытываются и изготавливаются в соответствии со стандартами качества и исполнения Apple. Эти оригинальные аккумуляторы Apple также обладают сертификатом безопасности.

Важность обслуживания обученными техническими специалистами с применением оригинальных аккумуляторов Apple

Если вам необходимо заменить аккумулятор iPhone, важно, чтобы ремонт осуществлял сертифицированный технический специалист с применением оригинального аккумулятора Apple. Литий-ионные аккумуляторы — чувствительные компоненты, которые следует изготавливать и обслуживать с особым вниманием.

Замену аккумулятора должны осуществлять только технические специалисты, прошедшие обучение обслуживанию продукции Apple, которые используют оригинальные запасные части и инструменты Apple. Такие услуги предлагают авторизованные сервисные центры компании Apple и независимые поставщики услуг по ремонту, использующие оригинальные запасные части Apple. Не пытайтесь заменить аккумулятор iPhone самостоятельно. Необученные технические специалисты могут не соблюдать надлежащие процедуры ремонта и техники безопасности, что может стать причиной неправильной замены или ремонта. В результате аккумулятор может быть поврежден, а это вызовет его перегрев и может стать причиной травм.

В зависимости от своего местоположения вы можете заменить аккумулятор iPhone (по гарантии или без) в магазине Apple Store или авторизованном сервисном центре компании Apple, кроме того, можно отправить iPhone в ремонтный центр Apple. Независимые поставщики услуг ремонта* также предлагают оригинальные запасные части для негарантийной замены аккумулятора, выполняемой обученными техническими специалистами.

Кроме того, если поставщик услуг использует неоригинальные аккумуляторы, есть вероятность, что:

• установленный аккумулятор плохо спроектирован или изготовлен;
• установлен ранее использованный аккумулятор;
• установлен поврежденный аккумулятор;
• установлен не подходящий для этой модели iPhone аккумулятор.

Любой из указанных выше случаев может стать причиной недостаточной емкости аккумулятора, ненадлежащей установки или проблем с производительностью. Использование неоригинальных аккумуляторов также может привести к неожиданному поведению после установки, обновления программного обеспечения устройства или во время зарядки. Использование неоригинальных аккумуляторов также может вызвать проблемы безопасности.

Оригинальные аккумуляторы спроектированы для работы с ОС iOS, включая предоставление сведений об уровне заряда и состоянии аккумулятора. Поэтому после ремонта с использованием неоригинального аккумулятора вы не сможете получать сведения о состоянии аккумулятора.

* Независимые поставщики услуг ремонта предлагают негарантийный ремонт iPhone и Mac. У них есть доступ к оригинальным запасным частям Apple, инструментам, программам обучения, руководствам по обслуживанию, средствам диагностики и ресурсам.

Важное сообщение, связанное с аккумулятором

Если вы видите это сообщение, значит аккумулятор в устройстве iPhone нельзя проверить и сведения о состоянии указанного аккумулятора недоступны. Это может быть вызвано тем, что установлен аккумулятор, отличный от нового оригинального аккумулятора. Это сообщение касается моделей iPhone XS, iPhone XS Max, iPhone XR и более поздних.

«Не удается проверить подлинность аккумулятора Apple в этом iPhone. Для данного аккумулятора недоступны сведения о его состоянии. Подробнее…»

Дополнительно может отобразиться такое уведомление: «Компания Apple обновила информацию устройства этого iPhone». Оно означает, что компания Apple обновила сведения об этом устройстве iPhone, которые собираются для нужд обслуживания, анализа безопасности и улучшения будущих продуктов.

Эти уведомления не влияют на использование устройства iPhone или аккумулятора.

Уведомление будет отображаться на экране блокировки в течение первых 4 дней использования устройства, а в приложении «Настройки» — в течение 15 дней. По истечении этого периода найти уведомление можно будет в разделе «Настройки» > «Аккумулятор» > «Состояние аккумулятора».

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