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How to create a new Apple ID

Use the same Apple ID to enjoy all Apple services. All you need is your full name, date of birth, an email address, and phone number.

Not sure if you have an Apple ID, or forgot what it is? To find your Apple ID, enter your name and email address at iforgot.apple.com.

Create an Apple ID on your iPhone, iPad, or iPod touch

Create an Apple ID when you set up your device

1. Tap «Forgot password or don’t have an Apple ID?».
2. Tap Create a Free Apple ID.
   
3. Select your birthday and enter your name. Tap Next.
4. Tap «Use your current email address», or tap «Get a free iCloud email address.»
5. When prompted, follow the onscreen steps to verify your email address and set up two-factor authentication. If you choose to skip this step, you’ll be prompted to do this later in Settings.

Create an Apple ID using the App Store on your device

1. Open the App Store and tap the sign-in button .
2. Tap Create New Apple ID. If you don’t see this option, make sure that you’re signed out of iCloud.
   
3. Follow the onscreen steps. The email address that you provide will be your new Apple ID.*
4. Enter your credit card and billing information, then tap Next. You can also choose None. Learn what to do if None isn’t showing or you can’t select it. You won’t be charged until you make a purchase.
5. Confirm your phone number. This can help to verify your identity and recover your account if needed. Tap Next.
6. Check your email for a verification email from Apple and verify your email address.

After you verify your email address, you can use your Apple ID to sign in to the iTunes Store, App Store, and other Apple services such as iCloud.

* In China mainland, you might be required to provide a +86 phone number for your Apple ID. You can change the number later, or change your country or region to a location that doesn’t require it. This number is only used for verification purposes.

Create an Apple ID on your Mac

1. Choose Apple menu  > System Preferences.
2. Click Sign In.
   
3. Click Create Apple ID, then follow the onscreen steps. The email address that you provide will be your new Apple ID.*
   
4. Enter your credit card and billing information, then click Continue. You can also choose None. Learn what to do if None isn’t showing or you can’t select it. You won’t be charged until you make a purchase.
5. Check your email for a verification email from Apple and verify your email address.

After you verify your email address, you can use your new Apple ID to sign in to the App Store and other Apple services such as iCloud.

* In China mainland, you might be required to provide a +86 phone number for your Apple ID. You can change the number later, or change your country or region to a location that doesn’t require it. This number is only used for verification purposes.

Create an Apple ID on your Windows PC

1. Open iTunes for Windows. Make sure that you have the latest version.
2. From the menu bar at the top of your computer screen or at the top of the iTunes window, choose Account > Sign In. Then click Create New Apple ID.
3. Follow the onscreen steps. The email address that you provide will be your new Apple ID.*
4. Enter your credit card and billing information, then click Continue. You can also choose None, and learn what to do if None isn’t showing or you can’t select it. We’ll charge you only when you make a purchase.
5. Check your email for a verification email from Apple and verify your email address.

* In China mainland, you might be required to provide a +86 phone number for your Apple ID. You can change the number later, or change your country or region to a location that doesn’t require it. This number is only used for verification purposes.

Create an Apple ID on another device

To create an Apple ID on an Apple TV, Android device, smart TV, or streaming device, you can usually follow the steps provided onscreen and enter your full name, date of birth, an email address or phone number, and a payment method. If you set up the Apple TV app on your smart TV, you might be redirected to activate.apple.com to create your Apple ID. You can also use the steps below to create your Apple ID on the web.

Create an Apple ID on the web

1. Go to appleid.apple.com and click Create Your Apple ID.
   
2. Follow the onscreen steps. The email address that you provide will be your new Apple ID.*
3. Enter a phone number that you can always access.
4. Check the boxes to subscribe to Apple Updates if you’d like. This keeps you up to date on the latest news, software, products, and services from Apple.
5. Click Continue.
6. Follow the onscreen steps to verify your email address and phone number.

After you verify your email address, you can use your new Apple ID to sign in to the iTunes Store and other Apple services such as iCloud.

* In China mainland, you might be required to provide a +86 phone number for your Apple ID. You can change the number later, or change your country or region to a location that doesn’t require it. This number is only used for verification purposes.

If you see a message that you need to sign in to iTunes

If you created a new Apple ID on the web and see a message that you need to sign in to iTunes, follow the steps below for your device:

• On an iPhone, iPad, or iPod touch: Open Settings, then tap «Sign into device» and sign in with your Apple ID.
• On a Mac: Choose Apple menu  > System Preferences, then select Apple ID and sign in with your Apple ID.
• On an Apple TV: Sign in to the App Store, iTunes Store, or Apple Music with your Apple ID.
• On a PC: Sign in to iTunes with your Apple ID.
• On an Android device: Sign in to Apple Music on Android with your Apple ID.

Learn more

• An Apple ID is the account you use to access Apple services like iCloud, the App Store, the iTunes Store, Apple Music, and more.
• If you see a message that says that the email address that you entered is already associated with an Apple ID, you might have already created an Apple ID. Try signing in with that email address. If you don’t remember your password, you can reset your password to regain access to your account.
• Already have an Apple ID? Sign in to all Apple services on your device.
• Learn how to change or remove your Apple ID payment information.
• Learn about how two-factor authentication protects your Apple ID.

Store availability and features might vary by country or region.

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Add money to your Apple ID balance

Use a payment method, such as a credit or debit card, to add funds to your Apple ID balance. Then use your Apple ID balance to buy apps, games, music, iCloud storage, and more.

If you want to add a payment method to your Apple ID, not add funds to your Apple ID balance, learn how to add a payment method.

Add funds to your Apple ID balance on an iPhone, iPad, or iPod touch

1. Open the App Store app.
2. Tap your photo or the sign-in button at the top of the screen.
3. Tap «Add Funds to Apple ID.»
   
4. To add funds instantly, tap the amount that you want to add. Or to automatically add to your balance in the future, tap Set Up Auto Reload. What’s Auto Reload?
5. Follow the onscreen instructions to complete the purchase. Some payment methods might prompt you to verify your purchase with a text message or other method.

Add funds to your Apple ID balance on a Mac or PC

1. On your Mac, open the App Store. On a PC, open iTunes for Windows. If you’re not signed in, sign in with your Apple ID.
2. Open the Account Information page:
   • On a Mac, click your name or the account button in the sidebar. Then click View Information at the top of the screen.
   • On a PC, from the top of the iTunes window, choose Account > View My Account. Sign in with your Apple ID, then click View Account.
3. On the Account Information page, click «Add Money to Account.»
   
4. Click the amount that you want to add. Or to automatically add to your balance in the future, click Set Up Auto Reload. What’s Auto Reload?
5. Click Next, then confirm your selection. Some payment methods might prompt you to verify your purchase with a text message or other method.

Automatically top up your Apple ID balance

If you want to automatically add to your Apple ID balance, set up Auto Reload. You can top up your balance weekly, biweekly, or monthly. Or you can automatically top up your balance when it’s low.

If you want to turn off Auto Reload, return to the Add Funds page, then tap or click Turn Off Auto Reload.

* In some countries in regions, these top-up options might not be available.

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Your Account

Shopping online at apple.com is faster and more convenient when you have an Apple account. Your account consists of a unique Apple ID and password. When you’re logged in, you can easily save items and bags, check the status of an order, and more.

Benefits of an Apple ID

To create an Apple ID (typically your email address) or sign in using an existing Apple ID, click here (Opens in a new window) . If you have made purchases through the iTunes Store or have a MobileMe account, you can use the same Apple ID you use for either of those. By using your Apple ID, you can personalize your online shopping experience. You can save items you’re interested in purchasing, save a bag if you’re almost ready to place an order, check the status of or change your order, check Apple Gift Card balances, and much more.

Additionally, your Apple ID gives you access to other Apple resources. Sign in to Your Account (Opens in a new window) to begin taking advantage of them:

• The iTunes Store, for buying music, movies, and TV shows
• The App Store, for buying and downloading iOS and OSX applications
• Register your Apple products online
• Access AppleCare support for your products
• Ordering photos and photo books with iPhoto or Aperture
• Getting One to One personal training and other services at an Apple Store

If you’ve forgotten your Apple ID, try your current email address. If that doesn’t work, you can find your username with our Apple ID recovery tool, iForgot. You can also visit the Your Apple ID Account page.

If you still can’t sign in, please contact Apple Store Customer Service at 1‑800‑MY‑APPLE. We’ll do all we can to help.

Find or Reset Password

If you forgot your password, you can easily recover or reset it using iForgot. For security reasons, Apple cannot reset your password for you. To protect yourself against unauthorized purchases to your credit card, do not give out your password to anyone.

Note: If you attempt to sign in to apple.com numerous times with the wrong password, you will see the following error message: «This Apple ID has been disabled for security reasons.» To reset your account, use iForgot.

Guest Checkout

With Guest Checkout, you can purchase items from apple.com without an Apple ID or password. Simply add the items you’d like to purchase to your bag, enter your shipping and payment information, and click the Place Order Now button.

To see your full order details, make changes to your order, or cancel or return items, you’ll need to add your order to an Apple ID.

Adding your guest order to an Apple ID:

• Open the order acknowledgement email you received and select the order number at the top to go to your order details.
• Select the Add to Apple ID button above your order details.
• Enter your Apple ID and password and verify the phone number you used to place the order.
• You’ll be able to see your full order details and make any changes. The order will also be associated with your Apple ID and will appear in your Order Listing page when you’re signed in to apple.com.

Please note: If you placed an order using Apple Pay, you’ll need to add it to your Apple ID.

Manage Your Account

It’s easy to change your Apple ID, password, or default shipping and payment information. Click here (Opens in a new window) to view and edit your account information.

Any changes that you make will apply only to future orders. To make changes to current orders, visit your Order Listing page.

Privacy Policy

Apple is committed to protecting your private information. Read Apple’s Customer Privacy Policy (Opens in a new window) .

More ways to shop: Find an Apple Store or other retailer near you. Or call 1‑800‑MY‑APPLE .

Copyright © 2021 Apple Inc. All rights reserved.

SALES & REFUND TERMS AND CONDITIONS (“TERMS”)

U.S. Store for Education

Thanks for shopping at Apple. We appreciate the fact that you like to buy the cool stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products, whether you’re at the Apple Online Store for Education, in an Apple Retail Store, or on the phone with the Apple Contact Center. (To make it visually easier on both of us, we’ll refer to these entities as the “Apple Store” in this policy.)

As with any shopping experience, there are terms and conditions that apply to transactions at an Apple Store. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at an Apple Store, you agree to the terms set forth below along with Apple’s Privacy Policy and Terms of Use.

Eligibility

Those eligible to purchase from the Apple Store for Education Individuals include faculty, staff, students and parents as follows:

K12 — Any employee of a public or private K-12 institution in the United States is eligible, including homeschool teachers. In addition, school board members who are currently serving as elected or appointed members are eligible. PTA or PTO executives currently serving as elected or appointed officers are eligible.

Higher Education — Faculty and staff of Higher Education institutions in the United States; and students attending, or accepted into a Higher Education institution in the United States are eligible to purchase. Purchases from the Apple Store for Education Individuals are not for institutional purchase or resale.

Higher Education Parents — Parents purchasing on behalf of their child, who is a student currently attending or accepted into a public or private Higher Education Institution in the United States, are eligible to purchase.

Purchase Quantity

Those eligible to purchase from the Apple Store for Education will be allowed to purchase the following quantities of products per year. Not all products have special Education Pricing.

• Desktop: One (1) may be purchased per year
• Mac mini: One (1) may be purchased per year
• Notebook: One (1) may be purchased per year
• iPad: Two (2) may be purchased per year
• Accessories: Two (2) accessories with Education Pricing may be purchased per year

** The above purchases can be made either online, in an Apple Retail Store, or through an Authorized Campus Reseller. Total product quantities remain the same regardless of where your purchase is made.

Returns

We fundamentally believe you will be thrilled with the products you purchase from the Apple Store. That’s because we go out of our way to ensure that they’re designed and built to be just what you need. We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to returning a product.

For iPhone returns, you may return your undamaged iPhone with its included accessories within 14 days of purchase for a full refund. Here’s the important part: returning your iPhone may not automatically cancel or reset your wireless account; you are responsible for your wireless service agreement and for any applicable fees associated with your wireless account. Please contact your provider for more information.

For any other undamaged product, simply return it with the original receipt (or gift receipt) and original packaging within 14 days of the date you receive the product. If the item is returned within this timeframe, we’ll exchange it or offer a refund based upon the original payment method. For returns to an Apple Retail Store for cash, cash equivalent, and check transactions over $250, Apple will mail a refund check to you within 10 business days. Please note the following:

• Products can be returned only in the country or region in which they were originally purchased.
• The following products are not eligible for return: electronic software downloads, subscriptions to the Software-Up-To-Date program, Apple Store Gift Cards, and any Apple Developer Connection products.
• In the case of items returned with a gift receipt, Apple will offer you an Apple Store Gift Card equal to the purchase price of the gift, including tax and any other fees.
• Apple provides security features to enable you to protect your product in case of loss or theft. If you do not disable these features prior to returning your device, Apple may refuse the return or exchange.
• Opened software cannot be returned if it contained a seal with the software license on the outside of the package and you could read the software license before opening its packaging. As an exception, you may return Apple-branded software if you do not agree to the licensing terms; however, you may not retain or otherwise use any copies of returned software. It’s not legal . . . and it’s not nice.

For complete details on how to return a product purchased at the Apple Store please visit the Returns & Refunds page.

iPhone Purchase

The purchase and use of an iPhone is subject to terms and conditions found at: http://www.apple.com/legal/sla/ and http://www.apple.com/legal/warranty/. In addition, by purchasing an iPhone, you expressly acknowledge that:

• A wireless service plan is required to activate all iPhone features.
• Making unauthorized modifications to the software on an iPhone violates the iPhone software license agreement. The common term for modifying an iPhone is jail-breaking, with a particular emphasis on the second part of that term. That’s why we strongly, almost emphatically, recommend that you do not do so. Really. Should you be unable to use your iPhone due to an unauthorized software modification, its repair will not be covered under the warranty.
• Apple may, in its sole discretion, refuse or cancel any order and limit order quantity. Apple may require additional qualifying information prior to accepting or processing any order.

Wireless Services

Some Apple products utilize wireless services that may incur extra costs and are governed by the terms of a separate agreement between you and your selected wireless service provider.

Pricing and Price Reductions/Corrections

With regards to pricing, Apple reserves the right to change prices for products displayed at/on the Apple Store at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the Payment & Pricing page.

Should Apple reduce its price on any Apple-branded product within 14 calendar days from the date you receive your product, feel free to visit an Apple Retail Store or contact the Apple Contact Center at 1-800-676-2775 to request a refund or credit of the difference between the price you were charged and the current selling price. To receive the refund or credit you must contact Apple within 14 calendar days of the price change. Please note that this excludes limited-time price reductions, such as those that occur during special sales events (such as Black Friday, Cyber Monday, and Thrifty Thursday . . . okay, we made that last one up). Price protection is only available for up to 10 units of a particular product. Additionally, we may require that you have the product with you or otherwise have proof of possession when requesting price protection.

Prices shown are in U.S. dollars. If you are paying for your order with an international Visa, MasterCard, or American Express credit card, please note that the purchase price may fluctuate with exchange rates. In addition, your bank or credit card issuer may also charge you foreign conversion charges and fees, which may also increase the overall cost of your purchase. Please contact your bank or credit card issuer regarding these fees.

Order Acceptance/Confirmation For Online and Call Center Purchases

Once we receive your order, we’ll provide you with an email order confirmation. Your receipt of an order confirmation, however, does not signify Apple’s acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. The Apple Store reserves the right at any time after receiving your order to accept or decline your order for any reason. If Apple cancels an order after you have already been billed, Apple will refund the billed amount.

Shipping & Delivery

Please review the Shipping & Pickup page to learn about how and when you will receive the products you purchased from the Apple Store. Since the actual delivery of your order can be impacted by many events beyond Apple’s control once it leaves our facilities, Apple cannot be held liable for late deliveries. We will, however, work with you to ensure a smooth delivery.

As Apple takes care of the dispatch of the products you purchase on the Apple Store, the risk of loss of, or damage to, product(s) shall pass to you when you, or a person designated by you, acquires physical possession of the product(s). Title in the product(s) shall pass to you when the product(s) is picked up by the carrier from our warehouse. At this point, you will receive the Shipment Notification Email. If there are any issues with delivery, please contact Apple to resolve.

In-Store Pickup and Return

Apple offers in-store pickup for many of the items available on the Online Store. Certain products and payment methods, however, may not qualify for in-store pickup. Only you or the person designated by you may pick up the item(s) purchased. A government-issued photo ID and order number will be required for pickup. Apple will notify you when your order is ready and the date by which you need to pick up your items. We’ll also send you reminder or two, just in case it slips your mind. If you don’t pick up your order, Apple may cancel it. Please visit http://apple.com/us/shop/browse/home/personal_pickup for complete details about in-store pickup.

Pickup Contact

If you select in-store pickup, you may designate a third party to pick up your order. You must provide the name and email address of the third party. Please note that certain products and payment methods are not eligible for in-store pickup by a third party. The third party will need to bring a government issued photo ID and order number for pickup. Apple is not responsible for actions taken by the third party once your item(s) have been picked up.

Consumers Only

The Apple Store sells and ships products to end-user customers only. You may not purchase products at the Apple Store for resale, and we reserve the right to refuse or cancel your order if we suspect you are doing so. And we’re pretty good at figuring that out . . .

U.S. Shipping Only

Products purchased online from Apple will only be shipped to addresses within the U.S. and are subject to U.S. and foreign export control laws and regulations. Products must be purchased, sold, exported, re-exported, transferred, and used in compliance with these export laws and regulations. To purchase Apple products online from outside of the U.S., please click here for international store information.

Product Availability and Limitations

Given the popularity and/or supply constraints of some of our products, Apple may have to limit the number of products available for purchase. Trust us, we’re building them as fast as we can. Apple reserves the right to change quantities available for purchase at any time, even after you place an order. Furthermore, there may be occasions when Apple confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered, Apple will cancel the order and refund your purchase price in full.

Express Checkout

The Payment & Pricing page describes the various methods you can use to pay for products at the Apple Store. The Apple Online Store also allows you to pay via Express Checkout. By activating and using Express Checkout, you agree to all of the terms set forth in this Sales Policy. Please note that if you use a public computer or otherwise share a computer with other users, you should turn off Express Checkout when you leave the computer. Or you may end up buying far more than you expected.

Gift Cards

Apple Store Gift Cards are issued and managed by Apple Value Services, LLC and can be applied only to purchases from an Apple Retail Store, the Apple Online Store, or the Apple Contact Center in the U.S. Gift Cards may not be redeemed at the iTunes or Mac Apps Store, at any Apple resellers, for cash (except as required by law), or for shipments outside the U.S. Neither the issuer nor Apple is responsible for any lost or stolen gift cards or use without your permission. Keep them close; they’re valuable and can be redeemed by whoever finds them.

Additional payment will be required if the purchase price of your new Apple product exceeds the value of the Gift Card. Seems obvious, but we wanted to be sure you knew. Gift Cards are also not for resale. Void where prohibited or restricted by law. Gift Card terms and conditions are subject to change without notice. Use of a Gift Card is governed by the laws of the State of Virginia. To check the available balance on a Gift Card, call 888-320-3301.

Audit Rights

Apple routinely audits the purchases of customers at the Apple Store for Education to ensure that all purchase conditions have been observed. Should we discover that you have not observed all of the conditions applicable to your purchase, you authorize Apple:

• If you placed your order by credit card, to charge to your credit card the difference between the amount you paid for the delivered goods and the price that Apple charged the general public for the same goods at the Apple Store, in effect on the date that you placed your order; and
• If you paid by a means other than credit card, to (a) invoice you for the difference between the amount that you paid for the delivered goods and the price that Apple charged the general public for the same goods at the Apple Store, payable in fifteen days from the date of the invoice, and (b), should you fail to pay the invoice when due, institute legal action against you in a court of competent jurisdiction, with the prevailing party entitled to attorneys’ fees.
• Should Apple not offer to the general public the specific products that you purchased at the Apple Store for Education, your credit card will be charged or you will be invoiced the difference between the amount you paid for the delivered goods and the price that Apple charged the general public for the closest equivalent goods at the Apple Store, in effect on the date that you placed your order.

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