Android file transfer no android device connected

Android File Transfer Not Working on Mac? Here are 5 Ways to Fix

Transferring files between your PC and Android device is something that every user does at least once. For others, it’s entire way of life that cannot be done without. However, when it doesn’t work due to different technical difficulties it can be easy to get frustrated.

What to Do if Android File Transfer Not Working on Mac?

Are you one of those who attempted to connect their Android phone to their Mac, but the Android File Transfer app didn’t work?

No Android device found error – Android File Transfer

Here are some of the errors that you can fix by following our guide:

• Android File Transfer no Android device found.
• Android File Transfer could not connect to device.
• Android File Transfer cannot access device storage.
• Android device not recognized by Android File Transfer.

Not to worry, we are here to help you out with different methods to get around this problem. Before we start, make sure you have the latest Android File Transfer app installed on your Mac.

1. Activate File Transfer Option on your Android Device

Enable file transfer on your Android device. This is done by going through Settings -> Storage and then accessing the additional menu from the three dots in the top right corner. After that go to ‘USB computer connection’ and check the box next to ‘Media Device (MTP)’. Try reconnecting with your PC, for some users this alone may solve their problem.

However, it may be necessary to take a few extra steps otherwise. If the above mentioned options don’t appear in the Storage and USB settings you will need to follow these steps:

1. Remove the USB cable from your Android device.
2. Activate Developer Mode from Settings -> About Phone -> Tap Build Number repeatedly till a pop up appears.
3. Go to Settings -> Developer Options and enable USB debugging.
4. Lock your phone and connect it to your PC via the USB.
5. Unlock your device and swipe down to notifications and tap ‘USB for charging’.
6. From the pop up that will appear select File Transfers.
7. Lock and unlock the device one more time.

What this does is allow the phone’s security to let file transfers through; some things may cause them to be blocked otherwise which can cause issues.

2. Uninstall Kies App from your Mac

Kies, Samsung’s file transferring software often times interferes with the local Android file transfer software. The only way to work around this is to uninstall Kies itself to resolve the issue. To do this you will have to download the installer before choosing the ‘uninstall’ option in the file package.

3. Try Another Usb Cable

Sometimes the problem isn’t software based but instead comes from the hardware. Some USBs are capable of supporting file transfers but sadly there are others which do not. USBs that come with the phone in the box usually are able to transfer files but nothing sure shot can be said about other varieties.

Purchasing a good quality cable will not only allow you to transfer files with impunity but will also ensure it has a longer life and won’t wear out or fray before it’s time.

4. Use Smart Switch for Mac (for Samsung Devices)

If you own a Samsung device and you want to transfer your files to your Mac, then you can do that easily with the new Smart Switch software for Mac.

All you need to do is to install the app on your Mac and connect the device with USB cable. Then you can open the Smart Switch app and transfer your files to your Mac or vice versa.

5. Use An Alternative App to Transfer Files Without USB Cable

There are a plenty of apps available in the market that are allowing us to transfer files from Android devices to Mac or PC wirelessly. You can read our guide on how to transfer files from Android to Mac without cable and choose one of the apps mentored in the post.

Hopefully your issue will be resolved by one of these methods.

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Solved: Android File Transfer Not Working on Mac

Since Android uses MTP (media transfer protocol) to transfer files with a computer and it is not supported on Mac by default, users need to install Android File Transfer on their Macs to copy files from Android to Mac. However, sometimes, Android File Transfer on Mac is not working and shows errors like:

• Android File Transfer «Could not connect to device. Try connecting or restarting your device«;
• Android File Transfer «No Android device found. Please connect your Android device with a USB cable to get started«;
• Android File Transfer «Can’t access device storage«;
• «Could not copy file«;
• «Try reconnecting or restarting your device«.

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If Android File Transfer stops working on Mac and you can’t connect your Samsung S9/S8/S7/S6/S5/Note 8, LG G6/G5 etc. to Mac, try the following tips to fix the problem.

Why is Android File Transfer Not Working on My Mac?

Android File Transfer could be not working because of one of the following reasons:

• The USB cable that you are using is faulty.
• You didn’t enable file transfer on your Android device.
• You have Samsung’s Kies or Smart Switch installed on the Mac.
• Your Mac or Android device doesn’t support Android File Transfer.
• The USB port is broken on your Mac.

If it is the last reason, sorry but there is nothing we can do to help. But if Android File Transfer stops working for other reasons, you can try these tricks.

Tricks to Fix Android File Transfer Not Working on Mac

Make sure your device is supported

Android File Transfer works on the computer running Mac OS X 10.5 and above. And the Android device connected must be running on Android 3.0 and up. So make sure your macOS system and Android system meet the minimum requirements of Android File Transfer.

Enable USB Debugging

It is important for USB debugging to be enabled so that the Mac to detect your Android phone and access Android storage for the Android File Transfer to work.

• Go to Settings > Developer Options and make sure that USB debugging is checked.
• If not, enable USB debugging and try again. If you don’t see the Develop Options, follow this guide to enable USB debugging

Choose File Transfers on Android

After connecting your Android phone to Mac, Android File Transfer doesn’t display your device immediately. You need to:

• Unlock your Android phone;
• Tap allow USB debugging;
• On the notification center, tap «USB for charging» and select File transfers.

Make sure you have done that.

Switch to a workable USB cable

Most connection problem is often caused by cables. So find another USB cable, connect your Android phone or tablet to Mac with the new cable and if Android File Transfer can find your device this time. If not, read on.

Uninstall Samsung Kies or Smart Switch

For those who can’t connect their Samsung Galaxy S9/S9+/S8/S7/S6/S5/S4/Note 8/Note 5 to Mac computer, you should check if your Mac has Samsung Kies or Smart Switch installed. If you have either of the apps, uninstall the apps because Android File Transfer cannot work with Kies or Smart Switch.

Reinstall Android File Transfer

The last resort is to uninstall Android File Transfer for Mac and then reinstall the app from Android File Transfer page.

Android File Transfer Alternative to Copy Android Files to Mac

Since Google no longer updates Android File Transfer, the application stops working from time to time. So many users choose to switch to an Android File Transfer alternative. If you need to copy Android files to Mac to make a backup, you can use FonePaw Android Data Backup & Restore.

The program can selectively back up data from Android phone to Mac in a straight-forward way. It supports Android device from Android 2.3 to Android 9.0, including Samsung, LG, Pixel, Nexus, etc. You can back up photos, messages, contacts, videos, music, documents from Android to Mac.

Step 1 Free download the trial version of Android Data Backup & Restore on Mac

Step 2 Run the program and connect your Android phone to the Mac. The program will display your device immediately.

Step 3 Choose Device Data Backup and select the data types you want to backup to Mac. If you would like to encrypt the backup with a password, tick Encrypt Backup. Click Start.

Note: If you would like to backup all files on Android phone to Mac, choose One-click Backup to skip the data selection steps.

Step 4 A backup of your Android device will be created on your Mac. Wait till you see the success page.

Step 5 If you need to restore Android data from the backup on Mac, use Device Data Restore or One-click Restore on the program to get back the data.

Do you have other tricks to fix Android File Transfer not working? Share your tricks below.

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What to do if Android file transfer is not working

You came here because you obviously have troubles transferring files to your Android device via USB. Don’t worry, you’re not the first person to experience this issue. You probably get the following error message:

Lucky for you, there are only a handful of options for you to try, and you will be able to transfer files within minutes. So, without further ado, here is what you need to do to make Android file transfer work again and pass all error messages.

If you are on a Mac, go ahead and download the Android File Transfer for Mac if you haven’t done that already.

Table of Contents

How to get Android File Transfer to work

There are a few reasons why you might be getting an error message when trying to get files onto your device:

1. USB cable doesn’t support file transfer
2. Device not set up to accept files via USB
3. You have Samsung’s Kies file transfer installed
4. Your micro USB port is broken (sorry, can’t help you with that one)

Step 1 – Enable file transfer on your Android device

This is the very first thing you must do to ensure that transferring files to your Android device is even possible.

To enable USB file transfer go to “Settings” > “Storage” > Tap on the three vertical dots in the top-right corner of your screen > “USB computer connection” > Tick the box next to “Media device (MTP)

If you think that your problem with transferring files is software-related, try connecting your device via USB to your computer, check “Camera (PTP)” and uncheck it again. This seems to work for some people.

Step 1.1 – just happened to me on stock Android Marshmallow 6.0

Updating the post right after fixing the issue on the Nexus 6P.

If you don’t see the above-mentioned options in your Storage & USB settings, make sure to enable USB debugging and then follow this tricky sequence (screenshots also below):

1. Detach USB cable from device
2. Enable Developer Mode by going to Settings > About Phone (at the very bottom usually) > press on Build Number repeatedly until the pop-up appears
3. Go to Settings > Developer Options
4. Enable USB debugging
5. Lock device (turn screen off)
6. Connect your phone to your computer using a USB cable
7. Unlock your Android device
8. Swipe down to see notifications and press on “USB for charging”
9. From the pop-up, select File transfers
10. Lock the device and unlock it again

Using this method you are, basically, allowing your phone’s security mechanisms to accept file transfers via USB. For some reason this option is not available without enabling developer options, although it should be.

This method should work on all Android devices running stock Marshmallow 6.0+, like the new Nexus 6P or Nexus 5X. Please let me know in the comments if these steps worked for you, and which device you were using, so I can improve this guide for all those who might have the same problem in the future.

Step 2 – Uninstall Samsung’s Kies file transfer software (skip if not installed)

Samsung’s file transfer software often causes interferences with the native Android file transfer. To uninstall Kies you will need to download the installer first (clicking the link will start the download), and just then select the “uninstall” option within the file package.

Step 3 – Check your USB cable

Not all USB cables are created equal: Some are able to transfer files, some are not. To make sure you got a cable that can do that, go ahead and take the cable that came in the box together with your Android device. There cables are usually able to handle file transfers.

In case you can’t find another USB cable to try if it works, you should check out AirDroid. This nice piece of software allows you to transfer files to your Android device with no cable at all.

If you really need a USB cable for file transfers, get yourself a good cable, it will last you quite a while (and they are quite cheap as well).

If this post couldn’t help you, please drop us a line in the comments and we will do our best to help you and update this post to make it easier for others in the future.

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