Android message notification but no message

How to Solve Text Message Notification Not Working on Android?

Have you ever missed any important message texts since text message notifications fail to work on your Android phone? It’s really frustrating not receiving text messages from others, especially from your family or business partners. Here is what you can do when your phone not notifying you upon getting text messages. Take several minutes to read the post and have your text message notifications work again.

Common Android Issues & Fixes

Network Issues & Fixes

Communications Issues & Fixes

Connection Issues & Fixes

Hardware Issues & Fixes

Apps Issues & Fixes

Recently, some Samsung users have noticed that their Android phones fail to make a sound, vibrate, or display notification banner when receiving a text message. As a matter of fact, this is a common issue for most brands of Android devices. It frequently occurs when users are situated in a closed area – elevator, subway, bathroom, where the mobile signal is weak and unstable. However, there are several other reasons why your Android phone doesn’t notify you when you receive a message.

Text Message Notification Not Working

In this post, we will explain why your message notification is not working and what you can do to receive text message notifications again.

Why Is My Message Notification not Working?

In most cases, the “text message notifications not working on Android” issue results from software problems instead of hardware ones. If it was not because of a weak signal, it can be also incurred by other reasons:

• SMS blocklist restrictions are enabled
• Incorrect SMS center number
• Insufficient internal storage
• Incorrect network settings
• An update or installation of the third-party apps or Android operating system

How to Fix Text Message Notifications Not Working on Android?

Although it may take some time to figure out the exact cause of the issue, resolving the issue is not that difficult.

Now, let’s take a look at how to fix the issue based on the mentioned possibilities and learn the solutions accordingly in the following sections.

Fix 1. Check the Notification Settings

If it does nothing with the mobile signal, you can check if you have turned on the notification. It is necessary to check it first since you may turn if off for some reasons before.

To enable the text message notification, you can:

1. Launch the “Settings” app on the home screen.

2. Scroll down to the “Apps” option.

3. Search for the “Messaging” app to see the APP info.

4. Tap on the first option – Notifications and turn on the “Allow notification” option.

Then you can determine to receive a gentle notification, a pop-up notification banner, or a lock screen notification by clicking on the SIM card.

Allow Text Message Notification

You can also allow vibration or text message notification sound when receiving a text message by:

1. Launch the “Settings” app again.

2. Find the “Messaging” app under the “Apps” tab.

3. Click on the “Message tone” tab to turn on vibration or select a ringtone as the notification sound.

Select the Notification Sound

Fix 2. Check the Surrounding Signal

The prerequisite for receiving text message notifications is yourВ Android phone receiving text messages. Thus, the first thing you should do is to make sure your Android phone can receive mobile signals well.

If you are located somewhere closed including an underground garage, elevator, subway, and other places with shelter, you are likely to be prevented from receiving signal and text messages from others. In this situation, you are suggested to move to a more open area, where you can receive signal, text messages as well as text message notifications.

Fix 3.В Repair Android System Issue

Until now, you have checked the surrounding signal and ensured correctВ text message notifications settings. However, ifВ text message notifications still not working on Android, you may encounter Android system issues and you need to turn to a special tool to get rid of the problem.В DroidKitВ is right here to fixВ the issues related to the Android system. As a professional Android System Repair tool, DroidKit can easily help you out of the system problem. It is workable in many common cases, involving phone screen frozen ,В black screen of death ,В touch screen not working , etc. В DroidKit would be the best bet to get your device back to normal.

DroidKit – Android Repair Tool

• Fix various Android OS issues in minutes.
• FindВ the best solution for your Android problems.
• No need to root your Android device and no technical skills required.
• Revive dead Android devices in a few simple steps.

Step 1. Get the latest version ofВ DroidKit andВ open it onВ your computer first >В ChooseВ Fix System Issues В in the middle of the welcome interface > Connect your Samsung phone to the computer.

Click Fix System Issues

Step 2. Read the on-screen instructions and hit the Start button > the software В willВ automaticallyВ match the AndroidВ PDA code > The following page indicates you should tap on Download Now to download the correspondent firmware to get rid of the Android system issue.

Start to Download Firmware Package

Step 3. When the firmware finishes downloading, you need to click on the Fix Now button.

Fix Now after Firmware Downloaded

Step 4.В Then DroidKit will start to Fixing the System Issue. Wait for a few minutes until the process completes.

Fixing Android System Issues with DroidKit

Fix 4. Check the Internal Storage of Your Android Phone

If your Android phone runs out of internal storage, it fails to receive a text message or send you a notification either. Therefore, it is necessary to access and check the internal storage of your Android phone. Many people are used to reserving text messages. However, if your Android device doesn’t have sufficient internal storage, it cannot receive any message anyway. To check whether your mobile phone has enough storage, you can check the “Storage” under the “Settings” app.

If your Android phone is full of documents, you can delete some of them as per the needs.

Check the Internal Storage

Fix 5. Check the SMS Blocklist

Apparently, if the phone number is added to the SMS blocklist or tagged as a spam message, you can neither receive a message nor a text message notification. For this reason, you should also take some time to check the SMS blocklist on your phone. To check the established SMS blocklist, you should make sure your “Messages” app is workable. And then you can:

Turn off Blocked Unknown Numbers

1. Open the “Messages” app on your Android home screen. Click on the “Info messages” option.
2. Tap on the “three dots” icon or the “More” tab on the lower right corner.
3. Navigate to Blocked > Blocked rules > Message block rules.
4. Turn off the “Block unknown numbers” option.

You can also check the blocked name and number in the “Blocklist”:

Check the Blocklist

1. Go back to the “Block rules” page and click on the “Blocklist” option.
2. You can see a list of numbers that are blocked by your phone.
3. Remove the blocked number by long-pressing the specific number if necessary.

If you want to view the blocked text messages, you can also retrieve blocked text messages on Android devices.

Fix 6. Prevent Your Android Phone from Software Conflict

The software conflicting with your operating system may also lead to a “text message notification not working” issue. A recent update or a new installation of apps can incur a series of Android issues, including the Android phone keeps restarting, the Android phone is frozen, the Android phone is stuck in a black screen, etc.

To avoid conflict among software, some apps have set up firewalls as a protection mechanism to block some text messages and calls. If it is a specific app that prevents you from receiving text messages and its notification, you may need to uninstall or reinstall another version of the app.

Fix 7. Check If SMS Center Number Is Correct

Another typical reason why your Android phone fails to notify you when you get text messages is that your SMS center number is incorrect.

The SMS center number is like a text message forwarding medium, which should match with the local mobile service provider’s. The SMS center number can be changed for a list of unexpected reasons. For example, it may be changed out by the third-party app to avoid software conflict. It is time-consuming to find out the correct one by yourself, but you can check and change the wrong number as follows:

1. Open the “Settings” under the Android home screen.
2. Scroll down and navigate to Apps > Messaging > Advanced > SIM SMS center.
3. Contact the local mobile service provider to see whether the number is correct. If it is incorrect, they will offer you the right one.

Check SMS Center Number

The Bottom Line

The mentioned 7 fixes have helped hundreds of Android users to receive text message notifications again. However, if the text message notifications are not working yet, you may need DroidKit to fix the Android system issue. However, don’t forget to back up your Android phone before resetting the device!

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How to Fix Android Messages Having No Notification Sound

This guide is specifically for Google’s “Messages” app ( com.google.android.apps.messaging ) – this is the default / stock messages app that comes with many new Android phones, including the newest Pixel 4A model. However, some of the advice about generic notifications settings is applicable to all apps and Android in general. Especially for apps that have their own notification controls.

The Issue

The problem is pretty straightforward.

After getting a brand new phone (Pixel 4a, with Android 10), incoming text messages / SMS no longer triggered an audible notification sound. Even after tweaking global notifications settings and setting ringer volume to maximum, no text messages could trigger an audio alert. There would be a visual notification shown, but no sound.

Searching across the internet, it is clear this is not an isolated incident. At first, I was going to blame myself, but when the same exact thing happened to some one else I knew, I realized there is a clear issue at hand.

The Fix

After tweaking every setting I could find related to notifications, I finally found the solution in a menu buried several layers deep. Turns out that Messages has its own notifications settings that override global settings, and for some reason, the notification sound was set to none! Setting it to any other sound option fixed it.

There are a few ways to get to this buried setting.

1. Open the “Messages” App
2. Tap the three dots in the upper right to open the menu, then select Settings
3. Tap the Notifications menu option
4. Tap the Incoming messages menu option
5. Make sure the setting on this page is set to “Alerting” and not “Silent”. Now look towards the bottom of the screen and tap the Advanced label to expand the advanced sub menu
6. In advanced sub menu, look for the Sound option. If it is set to None , then this is definitely your issue!
7. Tap the Sound option and select one of your ringtones / notification; this will be the sound that plays when you get a new message. Make sure to hit save!
8. You are done! Try to test it by having someone send you a text message. Or use a site like this one to test it.

Alternatively, you can get to the setting by starting a slightly different way:

1. Long press the “Messages” app icon in your app drawer or home screen, and tap the App Info option or icon
2. Tap the Notifications option
3. You can now start on step 4 of the above section.

If you want to see these steps in action, below is a screen recording I made:

You can also find the video above here.

The Culprit / Theories

Since I observed this issue happening to two different users who were both switching to new phones (with Android 10), my guess is that it has to do with Google’s protocol for device migration and setting sync (related: backup overview). My theory is something like this:

1. User is on an older version of Android. They have their messaging app notifications set to either default notification sound , a system specific sound, or a custom sound
2. User gets a brand new Android phone and / or upgrades to Android 10+
3. The Android setup process tries to transfer the old setting, but the previous setting is not an option on the new phone. This could be because the ringtone file did not get transferred over, the previous user used a system level notification sound which was deprecated in Android 10, or some other reason.
4. Rather than default to a specific notification sound, the system defaults to null / None .

If I could talk to a Google engineer, I would point out that this feels like a UX process that could be improved. I would argue that the majority of users probably want some sound set as the default, even if they can’t keep their old setting.

Further troubleshooting

If the above fix did not solve your issue, here are some further things you can try (in combination with making sure the above has been tried):

• Make sure there is a default notification sound set:
  • Search: “default notification sound”
  • Path: Settings -> Apps & Notifications -> Notifications -> Advanced -> Default notification sound
• Make sure “Do Not Disturb” mode (aka DND) is OFF
  • Search “do not disturb” OR “dnd”
  • Path: Settings -> Sound -> Do Not Disturb
  • You can also toggle DND through the Android pull down shade, and depending on your settings, you might also have DND configured to turn on automatically based on schedule and/or other triggers
  • If it is ON, you should see a persistent icon in the status bar that looks something like this:
• Make sure your Ring volume is not set to zero / vibrate only
  • It used to be that “ringtone” volume was separate from “notifications” volume, but starting with Android 10 (?), these have been combined into one setting: “Ring volume”. If it is set to zero or vibrate only, then no notifications will emit sound (unless there is an app-specific override?)
    • If it is set to vibrate only, you should see this icon in your status bar:
    • If it is set to zero and vibrate is off, you should see this icon in your status bar:
  • Warning: Using the physical rocker buttons on your phone to adjust volume no longer adjusts the ring volume (starting with Android Pie?) – it adjusts the Media volume. I agree with those dissenting that this is a silly change for Android to make.
• Make sure that you don’t have individual per-contact / conversation notifications set to silent
  • See below section

Per Contact Messages Notification Settings

Android actually lets you set the messaging notifications setting as granular as per-contact / conversation. So, for example, contact “Joshua” that texts you too many jokes that don’t need immediate attention can be set to “silent”, whereas “Boss” is set to “priority”, since you never want to miss a text from them.

Unfortunately, this is also a way that your notifications settings can get screwed up. There are a few ways to check for this, and remedy it.

If you want to check to see if any contacts have a customized messaging notification setting, navigate to Settings -> Apps & Notifications -> Conversations :

• This screen shows you any text conversations / contacts that have a special non-default notification setting applied (or if you even opened up that panel in the past)
• There seems to be a glitch with this settings page, at least on my device:
  • All entries show as Default settings within the list, even if they are actually set to Silent or something else, which does show up if you click through to change the setting

To fix this, and restore contacts to the default setting, you can:

• Use the above route ( Settings -> Apps & Notifications -> Conversations ) and change each entry in the list to Default
• Within individual messaging conversations within the Messages app, you can access the notification setting for that conversation by clicking the three dots in the upper right, then Details , and finally Notifications
• Bulk: In my research, the only bulk approach that I came across was by clearing the data for the messaging app. According to multiple comments, this will reset all the per-conversation notification settings, but not delete any messages.
  • I am slightly reluctant to recommend this, as it is something I have never tried. If you were to try this, I would strongly recommend backing up all your messages first (like in this guide).

Video Overview

This video does an excellent job of covering an exhaustive list of reasons why incoming messages might not be triggering audio alerts:

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