Android no sound at all

Android Speaker Issue: Samsung Phone Makes No Sound

We have seen enough complains about speaker issues of Samsung S9/S8/S7/S6/S5/S4/S3 and other Android device on various cell phone help forums. The situations are complicated and can not be simply concluded as «phone making no sound». Thus, this post will cover four most common cases when Samsung device makes no sound and how to fix them respectively. The solutions can work for LG, HTC, Moto, Huawei and other model as well.

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Case 1: The Android Phone Thinks I Have Headphones Plugged But I Don’t

In this case, the headset is stuck in headphone mode. Even you have plugged out the headphones, the headphone icon doesn’t disappear. And you can’t hear music or sound from the phone without headphones. It seems like that the Samsung/Motorola/LG cell phone always thinks there are headsets plugged in. If this sounds like the speaker issue that you are dealing with, here are some tips.

Step 1. Volume up the phone to make sure that it is not in silent mode.

Step 2. Plug the headphone in and out for several times.

Step 3. Clean your headphone jack with Q-tip, a can of compressed can or simply blow dust/debris out of the jack. Sometimes, the obstruction on jack may fool the phone into believing that the headsets have been plugged in.

Step 4. Turn your device off and on again. An restart will help the device to refresh and fix software errors.

(opens new window) . If you don’t want to lose important data in your Android phone, backup your phone to Google or backup important files to computer

(opens new window) before you do the reset.

And also there are users who exact opposite problem: the speaker works fine but they can not hear sound from headphones. Besides trying for a new set of headphones, you can also go through the above steps to fix the phone speaker not working.

Case 2: The Android External/Internal Speaker Stops Working Suddenly

In this case, the phone makes no sound at all. No ringing, music, notification alert. And when you are making a call with others, they can hear you but you can’t hear them. And it also doesn’t work with headphones.

This is probably a hardware issue. Just for sure, test external and internal speaker of your Android phone with Device Diagnostic Tool.

Note: the tutorial below is based on Samsung S4 and it might not work on your HTC, Nexus, etc. Please search for the specific guide to test speakers on your device.

Step 1. Open your phone dial and type *#7353# to enter Device Diagnostic Tool menu.

Step 2. For external speaker, tap Speaker. If the speaker is working fine, you will hear extremely loud music coming from your phone. Tap Speaker again to silent the phone.

Step 3. For internal speaker, tap Melody. If the speaker is fine, there will be music coming from earpiece.

If your phone pass the test, then it is a software issue. These tips may help:

• Reboot the phone in a regular way.
• Turn off Bluetooth on your phone. Sometimes the speaker doesn’t work because the phone is connected to a Bluetooth device.
• Factory reset the device.

And if it is a hardware issue, you may need to send it for repair. Or some users find it useful to press a few times on the speaker area of the phone because the cables under the speaker area are a little loose.

Case 3: The phone Mutes Itself Automatically

The phone automatically mutes itself when you are making a phone call so you have to hang up and call it back. Or it turns into silent, vibrant mode automatically.

It is probably some third-party apps or outdated cache data that mess up your phone. So here is the tips.

Note: the following tips are suitable for Samsung device. Others may have different button combinations to enter safe mode and recovery mode.

1. Put Your Phone Into Safe Mode

Step 1. Turn off the device.

Step 2. Press and hold the Power key until the Samsung logo appears.

Step 3. Then hold Volume down key until the lock screen displays.

Step 4. You’ll see Safe mode under the lower-left corner of the screen, indicating that your phone is under safe mode and all the third-party apps are disabled.

Step 5. Check if your phone mute itself under safe mode. If not, then you need to find our and remove the troublesome app.

2. Clean Cache Partition in Recovery Mode

Step 1. Turn off the device.

Step 2. Press and hold Volume Up key + Home key + Power key.

Step 3. When the phone vibrates, release the Power key but continue to press and hold the Volume Up key +Home key.

Step 4. You’ll see the Recovery mode menu, release the keys.

Step 5. Press the Volume Down key to choose «Wipe Cache Partition.» And press power key to confirm.

Step 6. After the wiping process is over, select «Reboot system now» to restart the device.

Step 7. Now check if your device will automatically mute itself or not.

Case 4: No Sound When Connect to Bluetooth Speaker/Handset

To begin with, check if the Bluetooth speaker/handset works on other phone or other Bluetooth device works on your phone.

Make sure the Bluetooth handsets or speaker has been successfully paired to your phone.

When the handsets or speaker is successfully paired, go to «Settings» > «Bluetooth».

1. Double click on the Byte Headset icon and click «Listen to Music».

If you have other audio problem of Android device that has not been mentioned in the post, let us know by posting it on the comment zone.

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Android Phone Speaker Fixes

I can’t hear anything on my Android phone

There’s nothing more annoying than when you’re talking hands-free and your phone speaker goes mute. If the speaker is not working on your Android device, there are a dozen troubleshooting techniques you can try to restore the volume.

Instructions in this article apply broadly to all smartphones and tablets running the Android OS.

How to Fix It When the Speaker Is Not Working on Your Android Device

Follow these steps to uncover the cause of the problem:

Turn on the speaker. If you can’t hear anyone on the other end during a call, check to see if the speaker is enabled. If it is activated, the speaker icon is green or highlighted. If it’s not, tap the speaker icon so that it lights up to enable it.

You can hear through the earpiece even if the speaker is disabled.

Turn up the in-call volume. If the speaker is enabled, the volume may be turned down too low. Press the volume up button on your phone. This tends to be on the left side of most phones. Press this button to display the volume level indicator. To increase the volume, press the button or slide the volume indicator to the right until you hear the other person speaking.

The only way to test and set the in-call volume is to be in a call. Make a test call to your voicemail to experiment with the in-call settings.

Adjust the app sound settings. Some apps, such as Facebook, allow you to mute the sound separately from the main volume control. If you don’t hear sound in one particular application, check the app’s sound settings. You might have the sound muted or turned down low in the app.

Check the media volume. If you still don’t hear anything, verify that the media volume isn’t turned down or off:

1. Navigate to Settings.
2. Tap Sounds and vibration.
3. Tap Volume.
4. Move the Media slider to the right to increase volume.

Alternatively, press the volume up or volume down buttons on your device, then tap the down arrow in the upper-right corner of the screen to reveal the sound mixer settings.

Make sure Do Not Disturb isn’t enabled. This handy feature could be the culprit for no sound. To disable this setting, navigate to Settings and turn off the Do not disturb toggle.

Android 6.0 (Marshmallow) displays the following options: Total silence, Alarms only, and Priority only.

Make sure your headphones aren’t plugged in. Most Android phones automatically disable the external speaker when headphones are plugged in. This could also be the case if your headphones aren’t completely seated in the audio jack.

Remove your phone from its case. Some phone holsters or cases may muffle the sound. Remove your Android phone from its case, then test the sound. You’ll notice immediately if the sound improves.

Reboot your device. A reboot often clears up any software glitches that may disable the sound. Press and hold the power button until you see a set of options on the screen. Tap Restart to reboot your phone.

Turn off your device and turn it back on. If rebooting doesn’t do the trick, your phone may have some technical issue that requires you to turn it off and on. Press and hold the power button, and then tap Power off. Once you power your phone back on, test the sound with an app.

Reinsert the battery. Not all phone models have removable batteries, but if yours does, remove and reinsert the battery to completely reset the phone without wiping your data. Consult the cellphone manufacturer’s manual or website for details.

Clean the speaker. Speakers get dirty or clogged, so a bit of cleaning could make sounds clear again. Before you clean the speaker, turn off the phone and remove the battery. Use a can of compressed air to blow quick bursts into the speaker. You’ll see some lint and other debris after blowing it out. You may be able to blow through the speaker without opening the case.

Consult your phone’s manual or a smartphone dealer for help with this process. Do not attempt to clean the speaker if you aren’t familiar with smartphone hardware, or if your device is under warranty.

Reset all settings. Before you take your phone back to the store, reset the phone to its default state. When you reset your phone’s settings to the default, any app or software setting that may have disabled the speaker is eliminated.

Check your device’s manual. If the above tricks don’t work, consult your device’s documentation or the manufacturer’s website for more specific guidance.

Still having trouble? It might be time to throw down some dollars for a new Android. We’ve tested a lot of them; take a look at our recommendations to see what might work for you and your budget.

Источник

Android Phone Speaker Fixes

I can’t hear anything on my Android phone

There’s nothing more annoying than when you’re talking hands-free and your phone speaker goes mute. If the speaker is not working on your Android device, there are a dozen troubleshooting techniques you can try to restore the volume.

Instructions in this article apply broadly to all smartphones and tablets running the Android OS.

How to Fix It When the Speaker Is Not Working on Your Android Device

Follow these steps to uncover the cause of the problem:

Turn on the speaker. If you can’t hear anyone on the other end during a call, check to see if the speaker is enabled. If it is activated, the speaker icon is green or highlighted. If it’s not, tap the speaker icon so that it lights up to enable it.

You can hear through the earpiece even if the speaker is disabled.

Turn up the in-call volume. If the speaker is enabled, the volume may be turned down too low. Press the volume up button on your phone. This tends to be on the left side of most phones. Press this button to display the volume level indicator. To increase the volume, press the button or slide the volume indicator to the right until you hear the other person speaking.

The only way to test and set the in-call volume is to be in a call. Make a test call to your voicemail to experiment with the in-call settings.

Adjust the app sound settings. Some apps, such as Facebook, allow you to mute the sound separately from the main volume control. If you don’t hear sound in one particular application, check the app’s sound settings. You might have the sound muted or turned down low in the app.

Check the media volume. If you still don’t hear anything, verify that the media volume isn’t turned down or off:

1. Navigate to Settings.
2. Tap Sounds and vibration.
3. Tap Volume.
4. Move the Media slider to the right to increase volume.

Alternatively, press the volume up or volume down buttons on your device, then tap the down arrow in the upper-right corner of the screen to reveal the sound mixer settings.

Make sure Do Not Disturb isn’t enabled. This handy feature could be the culprit for no sound. To disable this setting, navigate to Settings and turn off the Do not disturb toggle.

Android 6.0 (Marshmallow) displays the following options: Total silence, Alarms only, and Priority only.

Make sure your headphones aren’t plugged in. Most Android phones automatically disable the external speaker when headphones are plugged in. This could also be the case if your headphones aren’t completely seated in the audio jack.

Remove your phone from its case. Some phone holsters or cases may muffle the sound. Remove your Android phone from its case, then test the sound. You’ll notice immediately if the sound improves.

Reboot your device. A reboot often clears up any software glitches that may disable the sound. Press and hold the power button until you see a set of options on the screen. Tap Restart to reboot your phone.

Turn off your device and turn it back on. If rebooting doesn’t do the trick, your phone may have some technical issue that requires you to turn it off and on. Press and hold the power button, and then tap Power off. Once you power your phone back on, test the sound with an app.

Reinsert the battery. Not all phone models have removable batteries, but if yours does, remove and reinsert the battery to completely reset the phone without wiping your data. Consult the cellphone manufacturer’s manual or website for details.

Clean the speaker. Speakers get dirty or clogged, so a bit of cleaning could make sounds clear again. Before you clean the speaker, turn off the phone and remove the battery. Use a can of compressed air to blow quick bursts into the speaker. You’ll see some lint and other debris after blowing it out. You may be able to blow through the speaker without opening the case.

Consult your phone’s manual or a smartphone dealer for help with this process. Do not attempt to clean the speaker if you aren’t familiar with smartphone hardware, or if your device is under warranty.

Reset all settings. Before you take your phone back to the store, reset the phone to its default state. When you reset your phone’s settings to the default, any app or software setting that may have disabled the speaker is eliminated.

Check your device’s manual. If the above tricks don’t work, consult your device’s documentation or the manufacturer’s website for more specific guidance.

Still having trouble? It might be time to throw down some dollars for a new Android. We’ve tested a lot of them; take a look at our recommendations to see what might work for you and your budget.

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