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How to create a new Apple ID

Use the same Apple ID to enjoy all Apple services. All you need is your full name, date of birth, an email address, and phone number.

Not sure if you have an Apple ID, or forgot what it is? To find your Apple ID, enter your name and email address at iforgot.apple.com.

Create an Apple ID on your iPhone, iPad, or iPod touch

Create an Apple ID when you set up your device

1. Tap «Forgot password or don’t have an Apple ID?».
2. Tap Create a Free Apple ID.
   
3. Select your birthday and enter your name. Tap Next.
4. Tap «Use your current email address», or tap «Get a free iCloud email address.»
5. When prompted, follow the onscreen steps to verify your email address and set up two-factor authentication. If you choose to skip this step, you’ll be prompted to do this later in Settings.

Create an Apple ID using the App Store on your device

1. Open the App Store and tap the sign-in button .
2. Tap Create New Apple ID. If you don’t see this option, make sure that you’re signed out of iCloud.
   
3. Follow the onscreen steps. The email address that you provide will be your new Apple ID.*
4. Enter your credit card and billing information, then tap Next. You can also choose None. Learn what to do if None isn’t showing or you can’t select it. You won’t be charged until you make a purchase.
5. Confirm your phone number. This can help to verify your identity and recover your account if needed. Tap Next.
6. Check your email for a verification email from Apple and verify your email address.

After you verify your email address, you can use your Apple ID to sign in to the iTunes Store, App Store, and other Apple services such as iCloud.

* In China mainland, you might be required to provide a +86 phone number for your Apple ID. You can change the number later, or change your country or region to a location that doesn’t require it. This number is only used for verification purposes.

Create an Apple ID on your Mac

1. Choose Apple menu  > System Preferences.
2. Click Sign In.
   
3. Click Create Apple ID, then follow the onscreen steps. The email address that you provide will be your new Apple ID.*
   
4. Enter your credit card and billing information, then click Continue. You can also choose None. Learn what to do if None isn’t showing or you can’t select it. You won’t be charged until you make a purchase.
5. Check your email for a verification email from Apple and verify your email address.

After you verify your email address, you can use your new Apple ID to sign in to the App Store and other Apple services such as iCloud.

* In China mainland, you might be required to provide a +86 phone number for your Apple ID. You can change the number later, or change your country or region to a location that doesn’t require it. This number is only used for verification purposes.

Create an Apple ID on your Windows PC

1. Open iTunes for Windows. Make sure that you have the latest version.
2. From the menu bar at the top of your computer screen or at the top of the iTunes window, choose Account > Sign In. Then click Create New Apple ID.
3. Follow the onscreen steps. The email address that you provide will be your new Apple ID.*
4. Enter your credit card and billing information, then click Continue. You can also choose None, and learn what to do if None isn’t showing or you can’t select it. We’ll charge you only when you make a purchase.
5. Check your email for a verification email from Apple and verify your email address.

* In China mainland, you might be required to provide a +86 phone number for your Apple ID. You can change the number later, or change your country or region to a location that doesn’t require it. This number is only used for verification purposes.

Create an Apple ID on another device

To create an Apple ID on an Apple TV, Android device, smart TV, or streaming device, you can usually follow the steps provided onscreen and enter your full name, date of birth, an email address or phone number, and a payment method. If you set up the Apple TV app on your smart TV, you might be redirected to activate.apple.com to create your Apple ID. You can also use the steps below to create your Apple ID on the web.

Create an Apple ID on the web

1. Go to appleid.apple.com and click Create Your Apple ID.
   
2. Follow the onscreen steps. The email address that you provide will be your new Apple ID.*
3. Enter a phone number that you can always access.
4. Check the boxes to subscribe to Apple Updates if you’d like. This keeps you up to date on the latest news, software, products, and services from Apple.
5. Click Continue.
6. Follow the onscreen steps to verify your email address and phone number.

After you verify your email address, you can use your new Apple ID to sign in to the iTunes Store and other Apple services such as iCloud.

* In China mainland, you might be required to provide a +86 phone number for your Apple ID. You can change the number later, or change your country or region to a location that doesn’t require it. This number is only used for verification purposes.

If you see a message that you need to sign in to iTunes

If you created a new Apple ID on the web and see a message that you need to sign in to iTunes, follow the steps below for your device:

• On an iPhone, iPad, or iPod touch: Open Settings, then tap «Sign into device» and sign in with your Apple ID.
• On a Mac: Choose Apple menu  > System Preferences, then select Apple ID and sign in with your Apple ID.
• On an Apple TV: Sign in to the App Store, iTunes Store, or Apple Music with your Apple ID.
• On a PC: Sign in to iTunes with your Apple ID.
• On an Android device: Sign in to Apple Music on Android with your Apple ID.

Learn more

• An Apple ID is the account you use to access Apple services like iCloud, the App Store, the iTunes Store, Apple Music, and more.
• If you see a message that says that the email address that you entered is already associated with an Apple ID, you might have already created an Apple ID. Try signing in with that email address. If you don’t remember your password, you can reset your password to regain access to your account.
• Already have an Apple ID? Sign in to all Apple services on your device.
• Learn how to change or remove your Apple ID payment information.
• Learn about how two-factor authentication protects your Apple ID.

Store availability and features might vary by country or region.

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Manage and use your Apple ID

Your Apple ID is the account you use to access Apple services like the App Store, Apple Music, iCloud, iMessage, FaceTime, and more. You can sign in to all Apple services with a single Apple ID and password.

Sign in with your Apple ID

Use the same Apple ID and password every time you’re asked to sign in to an Apple device or service. If you don’t have an Apple ID, learn how to create a new Apple ID. You can use your Apple ID to:

• Automatically set up all of your Apple services when you set up a new device and sign in with your Apple ID.
• Keep your personal content up to date on all of your devices when you sign in to iCloud.
• Sign in to the iTunes, Books, and App Store to make purchases and access previous purchases.
• Sign in to iMessage and FaceTime 1 to talk and text with friends and family.
• Sign in to third-party apps and websites with Sign in with Apple.

Manage your Apple ID

Because your Apple ID is used across all your devices and services, it’s important to keep your account information up to date. Simply sign in to your Apple ID account page 2 at any time to manage your account:

• Update trusted phone numbers and devices that you’re currently signed in to with your Apple ID.
• Change your password to help maintain the security of your account.
• Update your Apple ID email address 3 to make sure it’s an address that you use frequently.
• Add additional email addresses to help people find and communicate with you on Apple services like FaceTime 1 , iMessage, and Find My.
• Update the birth date associated with your Apple ID.
• Change your Apple ID country or region.

Help us protect your account

The security and privacy of your Apple ID is very important to us. Here are some things you can do to make sure your account remains private and secure:

• If you haven’t already, set up two-factor authentication to add an extra layer of security to your account. Depending on when you created your Apple ID, it might already be protected by two-factor authentication.
• If you can’t set up two-factor authentication, reset your security questions and add a rescue email address. If you forget your password or the answers to your security questions, your rescue email address will help you regain access to your account.
• Learn about best security practices for your Apple ID.

1 FaceTime isn’t available in all countries or regions.

2 Depending on how you created your Apple ID, you might be required to provide additional information or change your Apple ID username from a mobile phone number to an email address.

3 In China mainland and India, you can use your phone number as your Apple ID. In China mainland, you might be required to provide a +86 phone number for your Apple ID. You can change the number later, or change your country or region to a location that doesn’t require it. This number is only used for verification purposes.

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Your Account

Shopping online at apple.com is faster and more convenient when you have an Apple account. Your account consists of a unique Apple ID and password. When you’re logged in, you can easily save items and bags, check the status of an order, and more.

Benefits of an Apple ID

To create an Apple ID (typically your email address) or sign in using an existing Apple ID, click here (Opens in a new window) . If you have made purchases through the iTunes Store or have a MobileMe account, you can use the same Apple ID you use for either of those. By using your Apple ID, you can personalize your online shopping experience. You can save items you’re interested in purchasing, save a bag if you’re almost ready to place an order, check the status of or change your order, check Apple Gift Card balances, and much more.

Additionally, your Apple ID gives you access to other Apple resources. Sign in to Your Account (Opens in a new window) to begin taking advantage of them:

• The iTunes Store, for buying music, movies, and TV shows
• The App Store, for buying and downloading iOS and OSX applications
• Register your Apple products online
• Access AppleCare support for your products
• Ordering photos and photo books with iPhoto or Aperture
• Getting One to One personal training and other services at an Apple Store

If you’ve forgotten your Apple ID, try your current email address. If that doesn’t work, you can find your username with our Apple ID recovery tool, iForgot. You can also visit the Your Apple ID Account page.

If you still can’t sign in, please contact Apple Store Customer Service at 1‑800‑MY‑APPLE. We’ll do all we can to help.

Find or Reset Password

If you forgot your password, you can easily recover or reset it using iForgot. For security reasons, Apple cannot reset your password for you. To protect yourself against unauthorized purchases to your credit card, do not give out your password to anyone.

Note: If you attempt to sign in to apple.com numerous times with the wrong password, you will see the following error message: «This Apple ID has been disabled for security reasons.» To reset your account, use iForgot.

Guest Checkout

With Guest Checkout, you can purchase items from apple.com without an Apple ID or password. Simply add the items you’d like to purchase to your bag, enter your shipping and payment information, and click the Place Order Now button.

To see your full order details, make changes to your order, or cancel or return items, you’ll need to add your order to an Apple ID.

Adding your guest order to an Apple ID:

• Open the order acknowledgement email you received and select the order number at the top to go to your order details.
• Select the Add to Apple ID button above your order details.
• Enter your Apple ID and password and verify the phone number you used to place the order.
• You’ll be able to see your full order details and make any changes. The order will also be associated with your Apple ID and will appear in your Order Listing page when you’re signed in to apple.com.

Please note: If you placed an order using Apple Pay, you’ll need to add it to your Apple ID.

Manage Your Account

It’s easy to change your Apple ID, password, or default shipping and payment information. Click here (Opens in a new window) to view and edit your account information.

Any changes that you make will apply only to future orders. To make changes to current orders, visit your Order Listing page.

Privacy Policy

Apple is committed to protecting your private information. Read Apple’s Customer Privacy Policy (Opens in a new window) .

More ways to shop: Find an Apple Store or other retailer near you. Or call 1‑800‑MY‑APPLE .

Copyright © 2021 Apple Inc. All rights reserved.

SALES & REFUND TERMS AND CONDITIONS (“TERMS”)

U.S. Sales and Refund Policy

Thanks for shopping at Apple. We appreciate the fact that you like to buy the cool stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products, whether you’re at the Apple Online Store, in an Apple Retail Store, or on the phone with the Apple Contact Center. (To make it visually easier on both of us, we’ll refer to these entities as the “Apple Store” in this policy.)

As with any shopping experience, there are terms and conditions that apply to transactions at an Apple Store. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at an Apple Store, you agree to the terms set forth below along with Apple’s Privacy Policy (Opens in a new window) and Terms of Use (Opens in a new window) .

Standard Return Policy

We fundamentally believe you will be thrilled with the products you purchase from the Apple Store. That’s because we go out of our way to ensure that they’re designed and built to be just what you need. We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to returning a product.

For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment method. In addition, please note the following:

• Products can be returned only in the country or region in which they were originally purchased.
• The following products are not eligible for return: electronic software downloads, subscriptions to the Software-Up-To-Date program, Apple Store Gift Cards, and any Apple Developer Connection products.
• For returns to an Apple Retail Store for cash, cash equivalent, and check transactions over $750, Apple will mail a refund check to you within 10 business days.
• Should you wish to return ten or more of the same product, you must return to the Apple Store where originally purchased.
• In the case of items returned with a gift receipt, Apple will offer you an Apple Gift Card.
• Opened software cannot be returned if it contained a seal with the software license on the outside of the package and you could read the software license before opening its packaging. As an exception, you may return Apple-branded software if you do not agree to the licensing terms; however, you may not retain or otherwise use any copies of returned software.
• Apple provides security features to enable you to protect your product in case of loss or theft. If these features have been activated and cannot be disabled by the person in possession of the phone, Apple may refuse the return or exchange.
• For complete details on how to return a product purchased at the Apple Store please visit the Returns & Refunds (Opens in a new window) page.

Return of AppleCare+ under an iPhone Upgrade Program

Should you return the AppleCare+ portion of your iPhone Upgrade Program, please note that you will lose your Upgrade Option as set forth under the terms of the iPhone Upgrade Program (Opens in a new window) .

iPhone, iPad and Watch Returns — Wireless Service Cancellation

Wireless carriers have different service cancellation policies. Returning your iPhone, iPad or Watch may not automatically cancel or reset your wireless account; you are responsible for your wireless service agreement and for any applicable fees associated with your wireless account. Please contact your wireless service provider for more information.

Apple Watch Returns

Apple Watch from the Edition collection may only be returned or exchanged if it’s in its original, undamaged and unmarked condition after passing inspection at Apple’s offsite facility. Depending on your original form of tender, a check, wire transfer, or refund to your debit/credit card will be issued within 10 business days provided the returned item is in its original condition.

Additional Apple Product Terms

The purchase and use of Apple products are subject to additional terms and conditions found at https://www.apple.com/legal/sla/ (Opens in a new window) and https://www.apple.com/legal/warranty/ (Opens in a new window) .

Making unauthorized modifications to the software on an iPhone violates the iPhone software license agreement. The common term for modifying an iPhone is jail-breaking, with a particular emphasis on the second part of that term. That’s why we strongly, almost emphatically, recommend that you do not do so. Really. Should you be unable to use your iPhone due to an unauthorized software modification, its repair will not be covered under the warranty.

Pricing and Price Reductions/Corrections

Apple reserves the right to change prices for products displayed at/on the Apple Store at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the Payment & Pricing (Opens in a new window) page. In the event you have been charged more than the posted price for a product in an Apple Retail Store, please see a Manager for a refund of the overcharge.

Should Apple reduce its price on any Apple-branded product within 14 calendar days from the date you receive your product, feel free to visit an Apple Retail Store or contact the Apple Contact Center at 1-800-676-2775 to request a refund or credit of the difference between the price you were charged and the current selling price. To receive the refund or credit you must contact Apple within 14 calendar days of the price change. Please note that this excludes limited-time price reductions, such as those that occur during special sales events, such as Black Friday or Cyber Monday.

Price protection is only available for up to 10 units of a particular product. Additionally, we may require that you have the product with you or otherwise have proof of possession when requesting price protection.

Prices shown are in U.S. dollars. If you are paying for your order with an international Visa, MasterCard, or American Express credit card, please note that the purchase price may fluctuate with exchange rates. In addition, your bank or credit card issuer may also charge you foreign conversion charges and fees, which may also increase the overall cost of your purchase. Please contact your bank or credit card issuer regarding these fees.

Order Acceptance/Confirmation

Apple may, in its sole discretion, refuse or cancel any order and limit order quantity. Apple may also require additional qualifying information prior to accepting or processing any order. Once we receive your Online or Call Center order, we’ll provide you with an email order confirmation. Your receipt of an order confirmation, however, does not signify Apple’s acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. The Apple Store reserves the right at any time after receiving your order to accept or decline your order for any reason. If Apple cancels an order after you have already been billed, Apple will refund the billed amount.

Shipping & Delivery

Please review the Shipping & Pickup (Opens in a new window) page to learn about how and when you will receive the products you purchased from the Apple Store. Since the actual delivery of your order can be impacted by many events beyond Apple’s control once it leaves our facilities, Apple cannot be held liable for late deliveries. We will, however, work with you to ensure a smooth delivery.

As Apple takes care of the dispatch of the products you purchase on the Apple Store, the risk of loss of, or damage to, product(s) shall pass to you when you, or a person designated by you, acquires physical possession of the product(s). Title in the product(s) shall pass to you when the product(s) is picked up by the carrier from our warehouse. At this point, you will receive the Shipment Notification Email. If there are any issues with delivery, please contact Apple to resolve.

In-Store Pickup and Return

Apple offers in-store pickup for many of the items available on the Online Store. Certain products and payment methods, however, may not qualify for in-store pickup. Only you or the person designated by you may pick up the item(s) purchased. A government-issued photo ID and order number will be required for pickup. Apple will notify you when your order is ready and the date by which you need to pick up your items. We’ll also send you a reminder or two, just in case it slips your mind. If you don’t pick up your order, Apple may cancel it. Please click here (Opens in a new window) for complete details about in-store pickup.

Pickup Contact

If you select in-store pickup, you may designate a third party to pick up your order. You must provide the name and email address of the third party. Please note that certain products and payment methods are not eligible for in-store pickup by a third party. The third party will need to bring a government issued photo ID and order number for pickup. Apple is not responsible for actions taken by the third party once your item(s) have been picked up.

Consumers Only

The Apple Store sells and ships products to end-user customers only, and we reserve the right to refuse or cancel your order if we suspect you are purchasing products for resale.

U.S. Shipping Only

Products purchased online from Apple will only be shipped to addresses within the U.S. and are subject to U.S. and foreign export control laws and regulations. Products must be purchased, sold, exported, re-exported, transferred, and used in compliance with these export laws and regulations. To purchase Apple products online from outside of the U.S., please click here for international store information.

Product Availability and Limitations

Given the popularity and/or supply constraints of some of our products, Apple may have to limit the number of products available for purchase. Trust us, we’re building them as fast as we can. Apple reserves the right to change quantities available for purchase at any time, even after you place an order. Furthermore, there may be occasions when Apple confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered, Apple will cancel the order and refund your purchase price in full.

Gift Cards

For Apple Store Gift Card Terms and Conditions, please click here (Opens in a new window) .

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