Apple are you on crack

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Question: Q: Can you trade in an iPhone with a cracked screen?
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Question: Q: Can you trade in an iPhone with a cracked screen?

Last night I cracked/scratched the bottom corner of my phone. It is a surface crack and not near the button but it is still a crack. My phone just recently went out of warranty in March so I would have to pay the $169 to get the screen repaired. I was looking to trade it in soon and I have an IPhone 7 Plus. Will this hurt the value of the phone so much that it is worth paying the $169 to get the screen fixed? Or should I turn it in like is and take the turn in value deduction?

[Re-Titled by Moderator]

Posted on Jul 31, 2019 5:22 AM

Some phones still have a resale value even with damage but that is usually a much newer model and depends on the extent of the damage. Apple began accepting trade-in of damaged devices over two years ago. On a iPhone 7 Plus it would steeply reduct the price or reduce it to where they will just recycle it.

Only Apple representatives can tell you what your iPhone is now worth (if anything).

According to Apple Trade In — Apple the most they will offer you, assuming the phone turns on and the buttons work, is $25 USD.

If you replace the screen the most you could receive is $210.

Posted on Jul 31, 2019 8:30 AM

Helpful answers

An iPhone with a broken screen doesn’t have any value for Apple trade-in. It can only be recycled for free.

Jul 31, 2019 5:57 AM

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An iPhone with a broken screen doesn’t have any value for Apple trade-in. It can only be recycled for free.

Jul 31, 2019 5:57 AM

The trade in value for Apple goes to nothing if there’s a crack.

Jul 31, 2019 6:29 AM

Only Apple representatives can tell you what your iPhone is now worth (if anything).

According to Apple Trade In — Apple the most they will offer you, assuming the phone turns on and the buttons work, is $25 USD.

If you replace the screen the most you could receive is $210.

Jul 31, 2019 8:30 AM

It would be more valuable repaired and given as a gift. Trade in values are low to begin with, and pretty much disappear with any damage.

Jul 31, 2019 8:36 AM

It depends on how valuable $25 to $50 is to the OP and whether they know anyone they want to gift it to. It sounds like it would be more valuable to you as a gift. They could probably get more if they repaired it and sold it themselves.

Jul 31, 2019 8:40 AM

There might be people willing to buy one with a minor crack if it’s working. However, Apple considers that to be something that basically deducts the value of the screen repair from the trade in value. I actually have a tiny chip in the glass of my iPhone 7. Otherwise it works perfectly. But that means the trade-in value for Apple goes from $140 to 0. I’m not complaining.

Really though, Apple trade-in is generally a poor deal, but anyone is free to use it.

Jul 31, 2019 9:21 AM

The OP doesn’t have an iPhone 7, they have a 7 Plus and it takes the value to $25 USD. And we aren’t talking about yours or whether it is a «poor» deal. Yes, you can sometimes sell it privately for more but that means the person has to learn about what to do before they sell it, where to list it, meet the person at a safe place to sell it, etc. So how much $ is the persons time worth? For many it is much easier and economical to just trade it in to Apple (really their partner Brightstar in the US), Gazelle, or one of the other companies that buy used electronics. Just like any other business there is some variation in what they pay but it really isn’t a lot different between all of them overall.

Jul 31, 2019 9:26 AM

A retailer might be able to repair this.

But for the price, it’s more beneficial to just get a new phone, that way all is up-to-date. In my opinion, it’s a good reason to get a new iPhone.

My iPhone: I’ve had it for more than half-a-decade. If it becomes cracked or dropped in water, then, I’d just get a new iPhone.

Jul 31, 2019 9:43 AM

Question: Q: Can you trade in an iPhone with a cracked screen? More Less

Источник

iPhone Repair and Service

Where can I get Apple-certified iPhone repairs?

You can get Apple-certified repairs and service at the Apple Store or with one of our Apple Authorized Service Providers. You can also send your iPhone to an Apple Repair Center. The technicians at all these locations receive Apple training. They deliver the same high-quality service with genuine Apple parts. The repairs are backed by Apple.

Hardware service may no longer be available for older iPhones. Contact your local provider to inquire about available service options.

Choose «Get service» to identify your issue and speak with a support advisor or find a repair location.

How long will my iPhone repair take?

The Apple Store and many of our Apple Authorized Service Providers offer same-day service for some repairs, such as screen repair. If your technician needs to send your iPhone to an Apple Repair Center, you’ll be notified when it’s ready for pickup.

How much do iPhone repairs cost?

After examining your iPhone, your technician will confirm the total costs for repair or replacement. In some cases, a repair might be covered by the Apple warranty, an AppleCare plan, or consumer law.

What if I have AppleCare+ for iPhone?

AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental damage is subject to a service fee.

Читайте также: Ручные часы для айфона

If you don’t have AppleCare+, you’ll pay the out-of-warranty fee for that type of repair.

Screen-only or back-glass only* damage	Any other damage
AppleCare+ service fee	$ 29	$ 99

* Back-glass only repairs are available for iPhone 12 and iPhone 13 models only. Terms and conditions apply.

Not sure if you’re covered? Check if you have AppleCare+ coverage by entering your iPhone serial number.

Genuine parts

Genuine Apple Parts are critical to a quality repair. Visit an Apple Store or an Apple Authorized Service Provider to make sure you get your product back working the way it should.

Other iPhone repairs

Do you need a repair for other issues like the Home button or liquid damage?

If your iPhone issue is covered by the Apple warranty, AppleCare+, or consumer law, there’s no charge. This does not include accidental damage, which requires a fee.
If your iPhone was damaged and you have AppleCare+, the coverage includes accidental damage protection. Each incident has a service fee.
If your iPhone was damaged and you don’t have AppleCare+, your repair fee will vary, depending on the repair. The out-of-warranty prices on this page are for repairs made by Apple. Apple Authorized Service Providers may set their own fees.

Not sure if you’re covered? Check if you have AppleCare+ coverage by entering your iPhone serial number.

Screen repair

You can repair a cracked iPhone screen at an Apple Store, an Apple Authorized Service Provider, or by sending it to an Apple Repair Center. If you have an AppleCare+ plan, you can use it to cover screen repair.

All of these locations use genuine Apple parts to ensure that your screen works like new after it’s repaired. Some locations offer same-day service.

Battery replacement

If your battery has an issue that’s covered by the Apple Limited Warranty, AppleCare+, or consumer law, we’ll service your iPhone at no additional cost.

Our warranty doesn’t cover batteries that wear down from normal use. If your battery wears down, we offer out-of-warranty battery service for a fee. If you have AppleCare+, it covers your iPhone for no additional charge if your product’s battery holds less than 80 percent of its original capacity. We might need to test your product to find the cause of your battery issue.