Apple authorized training center

Contacting Apple

Sales and
Product Enquiries

Apple Online Store

Apple.com/sg is a convenient place to purchase Apple products and accessories from Apple and other manufacturers. You can buy online or call 1800-692-7753.

You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at 1800-692-7753.

Visit Apple Online Store Help on details about purchasing, shipping, checking order status, returns and more.

Apple Retail Stores

Experience the digital lifestyle at our Apple Retail Store. Find store hours and contact information.

Get Financing for You, Your Business or Your School

Apple Financial Services offers financing on Apple products for consumers, educational institutions and businesses. Speak with your Apple representative to learn more.

Find Authorised Training Centres

Use our Training Centre Locator to find Apple Authorised Training Centres worldwide.

How to Buy for Business

If you are a business or professional user, visit the Apple Store for Business or call 800-1865-013.

How to Buy for Education

If you are a student or teacher, visit the Apple Store for Education or call 1800‑692‑7753.

If you are buying on behalf of an educational institution, find an Apple Authorised Reseller, who can also provide ongoing support and service based on your school’s needs.

Find Authorised Resellers

Use our Reseller Locator to find an Apple Authorised Reseller in Singapore.

Apple Authorised Resellers offer industry expertise, multi-platform services and Mac-based solutions for a wide variety of organisations.

Product and Services Support

Contact Apple Support

Need service or support? Start your request online and we’ll find you a solution.

More ways to get help:

Mac, iPhone, iPod, iPad, Apple TV and Apple display customers within 90 days of ownership are eligible for complimentary telephone technical support. Online technical support for Apple products is available beyond the initial 90 days.

Contact Apple Photo Services for questions about prints or photo books ordered through iPhoto or Aperture.

Browse Online Support

Visit the Apple Support site for quick answers, manuals and in-depth technical articles. Visit Apple Support Communities to get help and tips from fellow Apple customers.

For help with Beats by Dre headphones and speakers, visit Beats Support.

Lost or Stolen Apple Products

If you have lost or found an Apple product, contact your local police station to report it. You can also find a list of serial numbers associated with your Apple ID and get information about using Find My iPhone for iPhone, iPad, iPod touch or Mac.

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Provis — the best provider of professional video solutions. Профессиональные видео решения — с нами выгодней.

Учебный Центр ProVideo Systems, авторизованного партнера ведущих мировых производителей, был открыт в 2008 году. Получив сертификацию Apple, Учебный Центр ProVideo Systems стал одним из первых Apple Authorised Training Center в России.

Сегодня в нашем Учебном Центре проводится обучение работе с программными приложениями компаний Apple, Avid, Adobe, Autodesk, GrassValley, Blackmagic Design и другими.

Профессиональные тренеры с многолетним опытом практической работы с ПО и преподавательской работы проводят обучение, как для начинающих пользователей, так и продвинутых профессионалов.

Начинающие в нашем Учебном Центре могут пройти обучение по курсам: «Работа с офисным пакетом iWork», «Работа на Mac для начинающих», «iPad/iPhone (iOS) для начинающих», а профессионалы — по курсам «Администрирование iOS (iPhone/iPad) для бизнеса», «Администрирование Mac OS X 10.10 Yosemite», «Разработка приложений для Apple iPhone и iPod touch», «Администрирование Xsan».

Наиболее популярными являются курсы обучения видеомонтажу в программах Apple Final Cut и Avid Media Composer, а также Adobe Premiere и GrassValley Edius. Другим популярным направлением являются курсы обучения цветокоррекции в программе Blackmagic DaVinci Resolve; а также обучение созданию видеоэффектов в программах Apple Motion, Adobe After Effects и The Foundry Nuke. Направление работы со звуком представлено курсами обучения «Создание музыки в Apple Logic и Avid ProTools». Обучение 3D-моделированию представлено курсами обучения Autodesk Maya.

Преподаватели нашего Учебного Центра имеют высокую квалифицию, они прошли обучение у производителей программного обеспечения и получили сертификаты.

Учебный Центр ProVideo Systems постоянно развивается, предлагая своим клиентам всё новые возможности для профессионального роста.

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Apple Training

Apple Authorised Training Provider

As an Apple Authorised Training Provider, Sync offer a huge range of Apple courses, including technical, creative, app development, teacher training, and bespoke courses. These courses include Apple’s official set of courses, including macOS Support Essentials – which gives delegates the opportunity to become certified as an Apple Certified Support professional. Whether you’re new to Apple, or a seasoned pro, we’ve got you covered. Our courses range from beginner to advanced.

Technical Courses

Our extensive technical course catalogue features courses to help you deploy, support, and repair Apple devices.

This includes official Apple courses, like macOS Support Essentials — the successful completion of which can lead to delegate becoming an Apple Certified Support Professional.

Teacher Training

Looking to maximise impact in your school? Our fully qualified teachers work with schools across the UK to deliver curriculum support.

At the heart of this is ‘coaching and mentoring’, ensuring that our teachers work in partnership with yours to uncover new ways to enhance learning, and support students.

Pro Apps Courses

Learn how to create and edit like a pro, using Apple’s Pro Apps suite. These sessions walk delegates through Final Cut and Logic, focussing on video and audio.

Whether you’re new to pro apps, or a seasoned pro, we have courses to help with your development.

App Development Courses

Ever wanted to create your own app? Our App Development courses guide you through the app development process. This includes using Xcode, learning Swift, and promoting your app on Apple’s App Store.

We have everything from code-less courses, to 5-day ‘lead to code’ bootcamps.

Bespoke Courses

Can’t see the course you’re looking for? We offer tailored and bespoke sessions across a range of topics. Whether you’re looking for technical, creative, workflow, or teacher training, we’ve got you covered.

Get in touch to discuss your needs, and we will build the perfect solution for your team.

Why choose Sync for Apple training?

Apple Authorised

We are proud to be an Apple Authorised Training Provider, working with organisations across the UK to provide onsite training – as well as hosting sessions at our Manchester training centre.

Training Specialists

Our Apple certified trainers provide organisations with
over 300-days of training and CPD each year, supporting
with workflows, productivity, and assessment.

Certification Courses

As an Apple Authorised Training Provider, we are able to offer Apple’s official courses, including exams and certifications – like the coveted Apple Certified Support Professional accreditation.

Speak to a specialist today…

Get in touch with our training team about the right solution for your organisation.

Quick Links

Contact us

Head Office
16-18 Midland St, Manchester, M12 6LB

Sync Store
63 Deansgate, Manchester, M3 2BW

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This bundle contains AppleCare+

By proceeding you are agreeing to be bound by the Terms and Conditions of Sale and the AppleCare+ Terms & Conditions. These are standard terms on which we intend to rely. For your own benefit and protection it is important that you read the Terms and Conditions of Sale, the AppleCare+ Terms and Conditions, the Key Facts Document and the Initial Disclosure Document carefully before you do so. If you do not understand anything, or have any questions, please call the Apple Contact Centre www.apple.com/uk/support/.

I confirm that:

• I am resident in the United Kingdom, but I do not reside on the Isle of Man or the Channel Islands.

• I am over 18 years of age.

This bundle contains AppleCare+

By proceeding you are agreeing to be bound by the Terms and Conditions of Sale and the AppleCare+ Terms & Conditions. These are standard terms on which we intend to rely. For your own benefit and protection it is important that you read the Terms and Conditions of Sale, the AppleCare+ Terms and Conditions, the Key Facts Document and the Initial Disclosure Document carefully before you do so. If you do not understand anything, or have any questions, please call the Apple Contact Centre www.apple.com/uk/support/.

I confirm that:

• I am resident in the United Kingdom, but I do not reside on the Isle of Man or the Channel Islands.

• I am over 18 years of age.

This bundle contains AppleCare+

By proceeding you are agreeing to be bound by the Terms and Conditions of Sale and the AppleCare+ Terms & Conditions. These are standard terms on which we intend to rely. For your own benefit and protection it is important that you read the Terms and Conditions of Sale, the AppleCare+ Terms and Conditions, the Key Facts Document and the Initial Disclosure Document carefully before you do so. If you do not understand anything, or have any questions, please call the Apple Contact Centre www.apple.com/uk/support/.

I confirm that:

• I am resident in the United Kingdom, but I do not reside on the Isle of Man or the Channel Islands.

• I am over 18 years of age.

This bundle contains AppleCare+

By proceeding you are agreeing to be bound by the Terms and Conditions of Sale and the AppleCare+ Terms & Conditions. These are standard terms on which we intend to rely. For your own benefit and protection it is important that you read the Terms and Conditions of Sale, the AppleCare+ Terms and Conditions, the Key Facts Document and the Initial Disclosure Document carefully before you do so. If you do not understand anything, or have any questions, please call the Apple Contact Centre www.apple.com/uk/support/.

I confirm that:

• I am resident in the United Kingdom, but I do not reside on the Isle of Man or the Channel Islands.

• I am over 18 years of age.

This bundle contains AppleCare+

By proceeding you are agreeing to be bound by the Terms and Conditions of Sale and the AppleCare+ Terms & Conditions. These are standard terms on which we intend to rely. For your own benefit and protection it is important that you read the Terms and Conditions of Sale, the AppleCare+ Terms and Conditions, the Key Facts Document and the Initial Disclosure Document carefully before you do so. If you do not understand anything, or have any questions, please call the Apple Contact Centre www.apple.com/uk/support/.

I confirm that:

• I am resident in the United Kingdom, but I do not reside on the Isle of Man or the Channel Islands.

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Apple Authorized Service Provider Program

The Apple Service Provider program is designed for companies interested in offering service to Apple customers, whether they are consumers, businesses, educational institutions or government organizations. Authorized Apple Resellers and businesses that specialise in service, but do not resell Apple finished goods products, are both able to apply for Apple Service Provider authorization.

Universities and colleges may apply for Service Provider authorization to deliver repair services to their students. All repairs covered under warranty must be performed by Apple-certified technicians.

What are the requirements?

Business requirements

Organizations applying for Authorized Service Provider status are required to have been in operation for a reasonable period, with audited financial records available for review by Apple. A credit line is required and must be agreed with the Apple Finance team in the appropriate region. The organization should actively promote the Apple brand as part of their business along with AppleCare service and support products.

Operational requirements

Authorized Service Providers are required to meet Apple’s standards at all times with regard to service levels, certification of technicians and availability of service to customers. Apple periodically audits and reviews Authorized Service Providers to ensure these high standards are consistently met. Apple’s repair tools, training, service guides, and diagnostics must be kept confidential.

Premises

The organization must maintain a commercial walk-in service location with dedicated service personnel in an easily accessible location. The premises must include a clean and presentable reception area for customers who require a walk-in service, and a secure workshop area for repairs, storage of parts and incoming units for repair. A residential address is not acceptable as an authorized service location.

Technical Certification

Authorized Service Providers are required to use Apple Certified Technicians when repairing Apple products.

Becoming certified to repair Apple products requires passing exams through an online Authorized Testing Center. Certifications are updated on a per product basis annually. The certification exam fees are waived for businesses that have been approved to be an Authorized Service Provider.

Detailed information about Apple Certifications preparatory courses and exams can be found here.

To Apply

Please submit an email to aasp_application@apple.com providing all of the information below:

Legal business name (Inc. DBA if applicable) under which the business conducts its operations

• Principal/owner
• Location address(es) (note: Apple does not accept home offices or PO Boxes)
• Location phone number
• Your business domain email address
• Your business website
• Previous experience or history with Apple as a Service Provider or Reseller

Notes

• Apple will not consider applications that do not meet the program requirements.
• Meeting program requirements does not guarantee acceptance into the program.
• Apple reserves the right to reject any application without comment.
• Apple will not consider applicants that use Apple trademark terms as part of any company name or web pages unless such use complies with the Apple Trademark Terms.

Learn more about all of the service and repair programs Apple offers here.

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