- Change your Apple ID
- How to change your Apple ID to a different email address
- If you can’t change your Apple ID
- How to change your Apple ID and email address
- A few things to understand before you start
- How to change the email address associated with your Apple ID
- What to do if your email address is already being used with an Apple ID
- Step one: Get the password for the Apple ID associated with the email you want to change to
- Step two: Change the email associated with the inactive Apple ID
- Step three: Go back and change your active Apple ID email
- What to do if you don’t see the option to change your email address
- What to do if you entered the wrong email address when you created an Apple ID
- Any questions?
- Настройка имени, номера телефона и адреса электронной почты для Apple ID на Mac
- What to do after you change your Apple ID or password
- Apple Developer Programs
- Apple Online Store
- iPhone, iPad, and iPod touch
- Mac with OS X Mountain Lion or later, or Windows PC
- Apple Retail Store services
- Apple Support website and Apple Support Communities
- FaceTime
- iPhone, iPad, and iPod touch
- Mac with OS X Mountain Lion or later
- iCloud
- iPhone, iPad, and iPod touch
- Windows PC
- Apple TV
- App Store, Books Store, and iTunes Store
- iPhone, iPad, and iPod touch
- Apple TV
- Smart TV or streaming media device
- Windows PC
- Jobs at Apple
- Messages
- iPhone, iPad, and iPod touch
- Mac with OS X Mountain Lion or later
- Volume Purchase Program
Change your Apple ID
If you no longer use the email address that’s associated with your Apple ID, you can change it. You won’t lose access to your contacts, purchases, or other account information.
How to change your Apple ID to a different email address
- Go to appleid.apple.com and sign in.
- In the Sign-In and Security section, choose Apple ID.
- Enter the email address that you want to use as your Apple ID.
- Choose Change Apple ID.
- If you changed your Apple ID to a third-party email address, check your email for a verification code, then enter the code. Learn what to do if you didn’t get the email.
- If you use services like iCloud or Messages to share with friends and colleagues, sign in to those services with your updated Apple ID.
If you can’t change your Apple ID
If you try to change your Apple ID to an @icloud.com email address that was created within the last 30 days, you will be asked to try again later.
If you see a message that the email address you want to use isn’t available or is already in use, check that you or a family member aren’t already using that email address with a different Apple ID. If a family member is using that email address, remove it from their account then try to use it.
In some countries or regions, you can use your phone number as your Apple ID. But if your Apple ID is an email address, you can’t change it to a phone number.
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How to change your Apple ID and email address
Your Apple ID is your gateway to all of Apple’s cloud services: iTunes, Apple Music, and iCloud. But what about your actual username? It’s usually an email address: Often, it’s an @icloud, @me, or @mac address — but you might also have signed up with your third-party email account, like @gmail.com.
If you want to change the email address associated with your Apple ID, you can do so from a web browser. For the most part, it’s simple. Unfortunately, there are times when changing your Apple ID doesn’t work right: You may be told by Apple that the email address you want to use is already an Apple ID, or you might not even be able to change your email address.
Never fear: We’ll walk you through the steps of changing the email address associated with your Apple ID and help troubleshoot some common problems.
Note: If you forgot your Apple ID, you can recover it without having to change your email address.
A few things to understand before you start
Your Apple ID is an email address, like [name]@gmail.com or [name]@yahoo.com, but the password is not necessarily the same. Your email password is probably something different than your Apple ID password, unless you used the same password for both accounts. (Spoiler: You shouldn’t have, but some people do.)
Because your Apple ID is also an email address, you’ll need access to said email address for the purposes of verifying the change. Make sure you know your email account’s password before you make any changes.
When you create a new Apple ID, Apple also creates an @icloud.com email address for you. This email address is linked to your Apple ID and can’t be unlinked or used as a new email address for a different Apple ID without some major AppleCare hassle.
Apple also suggests that you sign out of your Apple ID from all your devices before changing your email address: This is mostly so you won’t be caught off guard when your old Apple ID no longer works. You will also have to manually sign out of iTunes and the App Store.
How to change the email address associated with your Apple ID
If you want to change the email address that you use for your Apple ID, and you know your current Apple ID and password, you can change it from any web browser.
- Navigate to appleid.apple.com from a web browser on your iPhone, iPad, Mac, or PC.
- Enter your Apple ID and Password.
- Click or tap the arrow to log in.
- Verify your identity with two-factor authentication if it’s enabled.
In the Account section, click or tap Edit next to «Reachable At.»
Enter the new email address.
Click or tap Continue.
A verification code will be sent to the new email address.
Open the email from Apple.
Click or tap Done when finished.
In a perfect world, these are the only steps you’d need to change the email address associated with your Apple ID. But, problems arise. If you find yourself coming across issues trying to set a new Apple ID email address, read on.
What to do if your email address is already being used with an Apple ID
If you see a warning that the email address you are trying to change to is already being used, it’s because another Apple ID is already attached to this account. Even if you don’t remember creating an account with it or you didn’t create it yourself, it’s definitely already being used. Now, let’s fix it.
You’ll need access to three email accounts for this process.
- The email account associated with your active Apple ID.
- The email account associated with the Apple ID you want to change your active Apple ID to (you don’t need to know any Apple ID password, but you will need to know the email password).
- A third email account that can be used as a throw-away email (one that has not already been used as an Apple ID). You can create one before starting, or use an older email address that you don’t use anymore (but know the password for).
Step one: Get the password for the Apple ID associated with the email you want to change to
In order to get rid of the Apple ID that’s currently bogarting the email address you want to use, you’ll have to be able to access it. You can ask Apple to reset the password for the Apple ID associated with it.
- Navigate to iforgot.apple.com from any web browser.
- Enter the email address you want to switch your active Apple account to (the one you can’t currently change because it’s already being used).
Click or tap Continue.
Click or tap Continue.
Click or tap Continue.
Click or tap Reset Password.
Now you know the password for the Apple ID that you don’t remember creating and don’t want to use anyway, so you can access it to make changes to it.
Step two: Change the email associated with the inactive Apple ID
Everything you did in Step 1 was so you can disassociate that email address from the inactive Apple ID. Now that you have access to it, you can change the email address associated with it to something you don’t care about. This is where you can use an old email address or a brand new one that you’ve just created for the sole purposes of using it for the inactive Apple ID.
Follow the steps for changing the email address associated with your Apple ID and use the Apple ID email address and password from Step 1 above. Change the email associated with that account to the throw-away email address.
Step three: Go back and change your active Apple ID email
Now that the email address you want to use for your active Apple ID is freed up, you can make the changes. Follow the steps for changing the email address associated with your Apple ID. This time, when you enter the new email address, you’ll actually be able to use the one you want.
What to do if you don’t see the option to change your email address
If the email address associated with your Apple ID is an @me.com, @Mac.com, or @icloud.com address, you can only change your Apple ID to another @icloud.com address that’s already been associated with your account. If you want to change it to a different third-party provider, you’re out of luck: The only option you have in that arena is to start over with a brand new Apple ID. Unfortunately, this means losing all the content you have associated with your current Apple ID.
If your email address ends with @icloud.com, @me.com, or @mac.com, you can’t change your Apple ID to a third-party email address. You also won’t see Change Apple ID on your account page or the option to delete your email on your iPhone, iPad, or iPod touch with iOS 10.3 or later.
If you fall into this camp and want to use a new third-party email address as your Apple ID, you might think about downloading as much content as possible onto your devices or into another cloud-based service ( like photos, contacts, iCloud Drive documents, content not purchased on iTunes, etc.), and then starting over from scratch with your preferred email account.
Be warned: If you do that, you’ll lose all of your iTunes purchases, including movies, music, iBooks, and apps across all of your devices. So, make sure it’s worth the loss.
What to do if you entered the wrong email address when you created an Apple ID
If you accidentally used the incorrect email address to create an Apple ID (for example, you used .com instead of .net), you can fix the mistake simply by changing the email address associated with your Apple ID.
Follow the steps for changing the email address associated with your Apple ID but use the incorrect email address to sign in. Once you’ve changed the email address, you’ll be right as rain.
Any questions?
Do you have any more questions about changing the email address associated with your Apple ID? You can always check out Apple’s knowledge base document on the subject, post them in the comments below, or visit our iMore forums. If you’re having a particular issue, our reader community can probably help you out.
Updated March 2019: Updated for ios 12 and macOS Mojave.
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Настройка имени, номера телефона и адреса электронной почты для Apple ID на Mac
В разделе настроек «Имя, номер телефона, e-mail» можно отредактировать имя, номер телефона и адрес электронной почты, связанные с Вашим Apple ID.
На Mac выберите меню Apple
> «Системные настройки», нажмите «Apple ID» , затем в боковой панели выберите «Имя, номер телефона, e‑mail».
Если Вы еще не вошли в свой Apple ID, нажмите «Вход» и введите данные своего Apple ID. Следуйте инструкциям на экране.
Просмотрите или измените следующие данные.
Имя. Нажмите «Правка». Введите свое имя и фамилию, затем нажмите «Сохранить».
Дата рождения. Нажмите «Правка». Выберите дату своего рождения, затем нажмите «Сохранить». Дата рождения используется, чтобы помочь проверить Вашу личность, если Вы забыли пароль или Вам требуется сбросить его.
Примечание. Вы можете изменить дату Вашего рождения один раз, и у Вас имеется 24 ч после изменения, чтобы исправить ошибки.
Дети в возрасте до 13 лет (возрастной порог зависит от страны или региона) не могут менять информацию о дне своего рождения.
Контактные данные. Добавьте или удалите адреса электронной почты и номера телефонов, связанные с Вашим Apple ID. Друзья и родные смогут использовать их, чтобы делиться заметками и документами, а также общаться с Вами через iMessage, FaceTime и другие службы.
Уведомления и новости. Установите этот флажок, чтобы получать уведомления о новых продуктах, приложениях и медиаконтенте Apple, а также новостную рассылку Apple News на свои адреса электронной почты.
Информация о том, как изменить данные учетной записи Apple ID на веб-сайте Apple ID, приведена на странице Вашей учетной записи Apple ID.
Об изменении настроек учетной записи Apple ID на устройстве iOS или iPadOS см. в разделе «Настройка параметров Apple ID и iCloud» в руководстве пользователя iPhone, iPad или iPod touch.
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What to do after you change your Apple ID or password
After you change your Apple ID or password, you might need to update your sign-in information with any Apple services that you’re using.
Use the list below to make sure that each store or service is using your updated sign-in information. You can use these steps to sign in on your iPhone, iPad, iPod touch, Mac, PC, and Apple TV.
In some cases, you don’t need to update your Apple ID or password on your device until the next time you’re asked to sign in to the store or service. But if you’re using services to share information or communicate with others, you should update your Apple ID or password immediately.
Apple Developer Programs
Nothing needs to be done. Within 24 hours of changing your Apple ID or password, the change automatically updates for Apple’s developer programs.
Apple Online Store
Update your Apple ID and password on your iPhone, iPad, iPod touch, Mac, and PC.
iPhone, iPad, and iPod touch
If you’re using iOS 10.3 or later, go to Settings > [your name] > iTunes & App Store. If you’re using iOS 10.2 or earlier, go to Settings > iTunes & App Store.
- If you’re signed out, enter your updated Apple ID and password.
- If you’re signed in with your previous Apple ID, tap your Apple ID, then tap Sign Out. Then enter your updated Apple ID and password.
Mac with OS X Mountain Lion or later, or Windows PC
- Go to the Apple website.
- Click , then click Account.
- In the Account Settings section, click Apple ID and password.
- Enter your updated Apple ID and password.
Apple Retail Store services
When you make a Genius Bar, Workshop, Business, or Joint Venture reservation, you’ll be asked to sign in with your Apple ID and password.
Apple Support website and Apple Support Communities
- If you’re signed out, enter your updated Apple ID and password the next time you use a feature of the site that requires you to sign in. For example, you’ll be asked to sign in to view an open case.
- If you’re signed in with your previous Apple ID, click Sign Out, then click Sign Out again to confirm. The next time you use a feature of the site that requires you to sign in, enter your updated Apple ID and password.
- If you’re signed out, click Sign in and enter your updated Apple ID and password.
- If you’re signed in with your previous Apple ID, click Sign out, then click Sign in and enter your updated Apple ID and password.
FaceTime
Update your Apple ID and password on your iPhone, iPad, iPod touch, and Mac.
iPhone, iPad, and iPod touch
Go to Settings > FaceTime.
- If you’re signed out on your iPhone or iPod touch, tap «Use your Apple ID for FaceTime» and enter your updated Apple ID and password. On your iPad, just enter your updated Apple ID and password.
- If you’re signed in with your previous Apple ID, tap your Apple ID, then tap Sign Out. On your iPhone or iPod touch, tap «Use your Apple ID for FaceTime» and enter your updated Apple ID and password to sign in. On your iPad, just enter your updated Apple ID and password.
Mac with OS X Mountain Lion or later
- Open the FaceTime app.
- Select FaceTime > Preferences.
- If you’re signed out, enter your updated Apple ID and password.
- If you’re signed in with your previous Apple ID, select your Apple ID, click Sign Out. Then click Sign Out again when asked to confirm, and enter your updated Apple ID and password.
iCloud
Update your Apple ID and password on your iPhone, iPad, iPod touch, Mac, PC, and Apple TV.
iPhone, iPad, and iPod touch
If you’re using iOS 10.3 or later, go to Settings > [your name]. If you’re using iOS 10.2 or earlier, go to Settings > iCloud.
- If you’re signed out, enter your updated Apple ID and password. The data in iCloud will automatically appear on your device after you sign in.
- If you’re still signed in with your previous Apple ID:
- Scroll down and tap Sign Out, then follow the onscreen steps. You might need to enter your password. Your data will remain in iCloud and will be updated on your device when you sign in to iCloud again.
- Enter your updated Apple ID and password.
If you updated your Apple ID email address* before signing out of iCloud, and your device repeatedly asks for the password to your previous Apple ID, you can temporarily change your Apple ID to sign in.
If you’re using macOS Catalina, choose Apple menu > System Preferences, click Apple ID, then click iCloud. If you’re using macOS Mojave or earlier, choose Apple menu > System Preferences, then click iCloud.
- If you’re signed out, enter your updated Apple ID and password to sign in. The data in iCloud will automatically appear on your device after you sign in.
- If you’re signed in with your previous Apple ID:
- Click Sign Out. Depending on what iCloud options are turned on, you’ll be asked if you want to make copies or delete iCloud data (Contacts, Calendar, Reminders, Bookmarks, Photo Stream) from your Mac. Your data will remain in iCloud and will be updated on your device when you sign in to iCloud again.
- Enter your updated Apple ID and password to sign in.
Windows PC
Open iCloud for Windows and click Sign Out.
- If you’re signed out, sign in with your updated Apple ID and password. The data in iCloud will automatically appear on your device after you sign in.
- If you’re signed in with your previous Apple ID:
- Click Sign Out. Depending on what iCloud options are turned on, you’ll be asked if you want to make copies or delete iCloud data (Contacts, Calendar, Reminders, Bookmarks, Photo Stream) from your PC. Click Delete. Your data will remain in iCloud and will be updated on your device when you sign in to iCloud again.
- Sign in with your updated Apple ID and password.
Apple TV
To play content from your Mac or PC on an Apple TV HD, go to Settings > Accounts > iCloud. On Apple TV (3rd generation or earlier) go to Settings > iCloud.
- If you’re signed out, choose Sign In. You’ll be asked to sign in with the Apple ID that you entered for the iTunes Store. If you use the same Apple ID for iCloud and the iTunes Store, choose Yes.
- If you’re signed in with your previous Apple ID, choose Sign Out, then choose Sign In. You’ll be asked to sign in with the Apple ID that you entered for the iTunes Store. If you use the same Apple ID for iCloud and the iTunes Store, choose Yes.
App Store, Books Store, and iTunes Store
Update your Apple ID and password on your iPhone, iPad, iPod touch, Mac, Apple TV, or Windows PC. On a Mac with macOS Mojave or earlier, iTunes includes iTunes Genius, iTunes Home Sharing, iTunes Match, iTunes Store, and iTunes U. On a Mac with macOS Catalina, open Apple Music, Apple TV, or Apple Podcasts instead of iTunes.
iPhone, iPad, and iPod touch
If you’re using iOS 10.3 or later, go to Settings > [your name] > iTunes & App Store. If you’re using iOS 10.2 or earlier, go to Settings > iTunes & App Store.
- If you’re signed out, enter your updated Apple ID and password.
- If you’re signed in with your previous Apple ID, tap your Apple ID, then tap Sign Out. Then enter your updated Apple ID and password.
On a Mac with macOS Catalina, open Apple Music, Apple TV, or Apple Podcasts.
- If you’re signed out, select Account > Sign In and enter your updated Apple ID and password.
- If you’re signed in with your previous Apple ID, select Account > Sign Out, then select Account > Sign In and enter your updated Apple ID and password.
On a Mac with macOS Mojave or earlier, open iTunes.
- If you’re signed out, select Account > Sign In and enter your updated Apple ID and password.
- If you’re signed in with your previous Apple ID, select Account > Sign Out, then select Account > Sign In and enter your updated Apple ID and password.
Open Apple Books.
- If you’re signed out, choose Store > Sign In and enter your updated Apple ID and password.
- If you’re signed in with your previous Apple ID, choose Store > Sign Out, then choose Store > Sign In and enter your updated Apple ID and password.
Open the App Store.
- If you’re signed out, click Sign In and enter your updated Apple ID and password.
- If you’re signed in with your previous Apple ID, choose Store > Sign Out, then click Sign In and enter your updated Apple ID and password.
Apple TV
On Apple TV HD, go to Settings > Accounts > iTunes and App Store. On Apple TV (3rd generation or earlier), go to Settings > iTunes Store.
- If you’re signed out, choose Sign In and enter your updated Apple ID and password.
- If you’re signed in with your previous Apple ID, choose Sign Out, then choose Sign In and enter your updated Apple ID and password.
For Home Sharing on Apple TV HD, go to Settings > Accounts > Home Sharing. On Apple TV (3rd generation or earlier), go to Settings > Computers. Then choose Turn Off Home Sharing. When you’re asked to confirm, choose Turn Off. Then choose Turn On Home Sharing, and enter your updated Apple ID and password.
Smart TV or streaming media device
Open Apple Music, Apple TV, or Apple Podcasts.
- If you’re signed out, choose Settings, then select Account > Sign In.
- If you’re signed in with your previous Apple ID, choose Settings, select Account > Sign Out, then choose Settings, select Account > Sign In and enter your updated Apple ID and password.
Windows PC
- If you’re signed out, select Account > Sign In and enter your updated Apple ID and password.
- If you’re signed in with your previous Apple ID, select Account > Sign Out, then select Account > Sign In and enter your updated Apple ID and password.
Jobs at Apple
Go to Jobs at Apple and click My Profile.
- If you’re signed out, click Sign In and enter your updated Apple ID and password.
- If you’re signed in with your previous Apple ID, click Sign Out, then click Sign In and enter your updated Apple ID and password.
Messages
After you update your Apple ID, your friends will receive new messages from your updated Apple ID. Old messages aren’t removed.
iPhone, iPad, and iPod touch
Go to Settings > Messages, then tap Send & Receive.
- If you’re signed out on your iPhone or iPod touch, tap «Use your Apple ID for iMessage» then enter your updated Apple ID and password. On your iPad, just enter your updated Apple ID or password.
- If you’re signed in with your previous Apple ID, tap your Apple ID, then tap Sign Out. On your iPhone or iPod touch, tap «Use your Apple ID for iMessage» and enter your updated Apple ID or password. On your iPad, just enter your updated Apple ID and password.
Mac with OS X Mountain Lion or later
Open the Messages app, select Messages > Preferences, click the Accounts tab, then select your Apple ID from the list of accounts.
- If you’re signed out, sign in with your updated Apple ID and password.
- If you’re signed in with your previous Apple ID, click Sign Out, then click Sign Out again when asked to confirm. Sign in with your updated Apple ID and password.
Volume Purchase Program
If you changed your Apple ID or password and you’re in the Volume Purchase Program, contact Apple Support for help. Changing your Apple ID or password will prevent you from signing in to your purchasing account, making purchases, and accessing previous purchases.
FaceTime isn’t available in all countries or regions.
* In China mainland and India, you can use your phone number as your Apple ID.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.
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