Apple charge service что это

If you see an Apple Services charge you don’t recognize on your Apple Card

View your Apple Card purchases in the Wallet app to investigate unfamiliar Apple Services transactions.

How to view Apple Services transaction details

When your iPhone has the latest iOS version, you can view the details of your Apple Services transactions in the Wallet app.

View transaction details in the Wallet app

  1. On your iPhone, open the Wallet app and tap Apple Card.
  2. Under Latest Transactions, tap the Apple Services transaction that you want to view.
  3. Tap the transaction again to view details.

You can see the date and time the transaction was made, the status of the transaction, what was purchased, and more.

What can be labeled as Apple Services transactions

Music, movies, TV shows, stickers, books, and app purchases (from the iTunes Store, App Store, and Book Store). These are billed at the time of purchase. They can also include in-app purchases, pre-ordered music or movies, and subscriptions that automatically renew.

Multiple purchases might be grouped together as one line item on your PDF statement or on your transactions in the Wallet app.

Other places you might see Apple Services transactions

On your PDF statement, these purchases might appear as apple.com/bill or itunes.com/bill.

You can also look for the receipts in the email account that’s associated with your Apple ID.

To learn more about transactions that show up as apple.com/bill or itunes.com/bill on your PDF statements, follow these steps.

If Apple Card is your default payment card

When you get Apple Card, you can make it your default payment card for Apple Pay in the Wallet app. You can also make it the default payment card for your Apple ID payment method that’s billed for your Apple subscriptions and other Apple purchases. These purchases are labeled as Apple Services transactions in the Wallet app.

When you pay with Apple Card, you get 3% Daily Cash for these purchases. If you don’t want Apple Card to be your default card, you can change it. If you use a different card to pay for Apple subscriptions and other Apple purchases, you won’t get Daily Cash on those purchases.

If you don’t recognize the transaction

Multiple purchases might be grouped into one charge, even if you made the purchases on different days. You might not get a separate email receipt for each purchase. Sometimes the charges appear on your statement a few days after the purchases were made.

If you use Family Sharing

If you use purchase sharing, transactions that you don’t recognize might be purchases made by other people in your Family Sharing group. Ask the members of your Family Sharing group if they made the transaction that you don’t recognize.

Report an unknown transaction or dispute a charge

  1. On your iPhone, open the Wallet app and tap Apple Card.
  2. Scroll down and tap the transaction that you want to report. If the transaction was made in a previous month, scroll down and tap [month], then tap the transaction that you want to report.
  3. Tap the transaction again, then tap Report an Issue.
  4. Choose the type of issue that you want to report.
    • To dispute a purchase that you or the members of your Family Sharing group didn’t make, tap Unknown Transaction.
    • To dispute a charge that you recognize and want to dispute for a different reason, tap Charge Dispute, then choose a Reason for Dispute.
  5. Tap Done to start a chat with an Apple Card specialist.
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If you followed these steps and still don’t recognize the transaction, contact Apple Support.

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Быстрая зарядка iPhone

Используйте быструю зарядку на некоторых моделях iPhone. Вы можете зарядить аккумулятор iPhone до 50 % примерно за 30 минут.

Вы можете быстро зарядить аккумулятор устройства iPhone 8 и более поздних моделей до 50 % примерно за 30 минут. 1

Быстрая зарядка возможна при использовании кабеля Apple USB-C/Lightning и одного из следующих адаптеров:

  • адаптера питания Apple USB-C мощностью 18, 20 2 , 29, 30, 61, 87 или 96 Вт;
  • сопоставимого адаптера питания USB-C стороннего производителя, поддерживающего стандарт USB Power Delivery (USB-PD).

Если вы не знаете точно, какой у вас адаптер питания Apple, посмотрите, какая мощность указана на его верхней или нижней стороне.

1. Тестирование проводилось компанией Apple в августе 2017 г. на контрольных образцах iPhone X, iPhone 8, iPhone 8 Plus и программного обеспечения, а также в августе 2018 г. на контрольных образцах iPhone XS, iPhone XS Max, iPhone XR и программного обеспечения с использованием адаптеров питания Apple USB-C (моделей A1720 мощностью 18 Вт, A1540 мощностью 29 Вт, A1882 мощностью 30 Вт, A1718 мощностью 61 Вт и A1719 мощностью 87 Вт). Тестирование проводилось компанией Apple в августе 2019 г. на контрольных образцах iPhone 11, iPhone 11 Pro и iPhone 11 Pro Max и программного обеспечения с использованием адаптеров питания Apple USB-C (моделей A1720 мощностью 18 Вт, A1540 мощностью 29 Вт, A1882 мощностью 30 Вт, A1947 мощностью 61 Вт и A1719 мощностью 87 Вт). Тестирование проводилось компанией Apple в феврале 2020 г. на контрольных образцах iPhone SE (2-го поколения) и программного обеспечения с использованием адаптеров питания Apple USB-C (моделей A1720 мощностью 18 Вт и A1882 мощностью 30 Вт). Тестирование проводилось компанией Apple в сентябре 2020 г. на контрольных образцах iPhone 12, iPhone 12 mini, iPhone 12 Pro, iPhone 12 Pro Max и программного обеспечения с использованием адаптеров питания Apple USB-C (модели A2305 мощностью 20 Вт). Тестирование быстрой зарядки проводилось на полностью разряженных iPhone. Время зарядки зависит от внешних факторов, фактические результаты могут различаться.

2. Для быстрой зарядки iPhone 12 понадобится адаптер питания мощностью 20 Вт или выше.

Информация о продуктах, произведенных не компанией Apple, или о независимых веб-сайтах, неподконтрольных и не тестируемых компанией Apple, не носит рекомендательного или одобрительного характера. Компания Apple не несет никакой ответственности за выбор, функциональность и использование веб-сайтов или продукции сторонних производителей. Компания Apple также не несет ответственности за точность или достоверность данных, размещенных на веб-сайтах сторонних производителей. Обратитесь к поставщику за дополнительной информацией.

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Dispute a charge to your Apple Card

You can dispute charges or report transaction issues for your Apple Card account on your iPhone. 1

How to dispute a charge on your Apple Card

On your iPhone

  1. Open the Wallet app and tap Apple Card. 2
  2. Under Latest Transactions, find and tap the transaction that you want to dispute.
  3. Under Transaction History, tap the transaction again.
  4. Tap Report an Issue.
  5. To chat with an Apple Card Specialist, tap Dispute Charge, Unknown Transaction, or Other Issue.
  6. You might need to choose a reason for the dispute or issue, then tap Done.
  7. When a pre-written message opens in the Messages app, tap the send button .

After you send a Message, you will receive a form requesting more details about your dispute. You must fill out and submit this form in order for Goldman Sachs to investigate your dispute through this channel. If you do not send your Message and the form, Goldman Sachs will not receive your dispute.

On your iPad

  1. Open the Setting app and tap Wallet and Apple Pay.
  2. Tap your Apple Card, then tap the Transactions tab.
  3. Find and tap the transaction that you want to dispute.
  4. Tap Report an Issue.
  5. To chat with an Apple Card Specialist, tap Dispute Charge, Unknown Transaction, or Other Issue.
  6. You might need to choose a reason for the dispute or issue, then tap Done.
  7. When a pre-written message opens in the Messages app, tap the send button .

After you send a Message, you will receive a form requesting more details about your dispute. You must fill out and submit this form in order for Goldman Sachs to investigate your dispute through this channel. If you do not send your Message and the form, Goldman Sachs will not receive your dispute.

If the transaction says Apple Media Services

If the charge that you want to dispute says Apple Media Services, find out what the charge was for.

If you’re part of an Apple Card Family account

If you’re the account owner or co-owner, you can see which participant or co-owner made the transaction. Account owners and co-owners can dispute any transaction made on their shared Apple Card account. 3 Before you dispute a charge, it’s helpful to check with the participant or account co-owner who made the transaction. You can also lock a participant’s shared Apple Card account . This will prevent them from spending on the account until their account is unlocked.

If you’re an Apple Card Family participant, you can only dispute your own transactions.

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  1. For additional information about disputes, review your Customer Agreement.
  2. Apple Card is issued by Goldman Sachs Bank USA, Salt Lake City Branch.
  3. Each co-owner is jointly and individually responsible for all balances on the co-owned Apple Card including amounts due on the existing co-owner’s account before the accounts are merged. Each co-owner will be reported to credit bureaus as an owner on the account. In addition, co-owners will have full visibility into all account activity and each co-owner is responsible for the other co-owner’s instructions or requests. Credit reporting includes positive and negative payment history, credit utilization and additional information. Card usage and payment history may impact each co-owner’s credit score differently because each individual’s credit history will include information that is unique to them. Addition of a new co-owner is subject to credit approval and general eligibility requirements. Learn more about Apple Card eligibility requirements. Either co-owner can close the account at any time which may negatively impact your credit and you will still be responsible for paying all balances on the account. For details on account sharing options including some of the risks and benefits, click here.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

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iPhone Repair and Service

Where can I get Apple-certified iPhone repairs?

You can get Apple-certified repairs and service at the Apple Store or with one of our Apple Authorized Service Providers. You can also send your iPhone to an Apple Repair Center. The technicians at all these locations receive Apple training. They deliver the same high-quality service with genuine Apple parts. The repairs are backed by Apple.

Hardware service may no longer be available for older iPhones. Contact your local provider to inquire about available service options.

Choose «Get service» to identify your issue and speak with a support advisor or find a repair location.

How long will my iPhone repair take?

The Apple Store and many of our Apple Authorized Service Providers offer same-day service for some repairs, such as screen repair. If your technician needs to send your iPhone to an Apple Repair Center, you’ll be notified when it’s ready for pickup.

How much do iPhone repairs cost?

After examining your iPhone, your technician will confirm the total costs for repair or replacement. In some cases, a repair might be covered by the Apple warranty, an AppleCare plan, or consumer law.

What if I have AppleCare+ for iPhone?

AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental damage is subject to a service fee.

If you don’t have AppleCare+, you’ll pay the out-of-warranty fee for that type of repair.

Screen-only or back-glass only* damage Any other damage
AppleCare+ service fee $ 29 $ 99

* Back-glass only repairs are available for iPhone 12 and iPhone 13 models only. Terms and conditions apply.

Not sure if you’re covered? Check if you have AppleCare+ coverage by entering your iPhone serial number.

Genuine parts

Genuine Apple Parts are critical to a quality repair. Visit an Apple Store or an Apple Authorized Service Provider to make sure you get your product back working the way it should.

Other iPhone repairs

Do you need a repair for other issues like the Home button or liquid damage?

  • If your iPhone issue is covered by the Apple warranty, AppleCare+, or consumer law, there’s no charge. This does not include accidental damage, which requires a fee.
  • If your iPhone was damaged and you have AppleCare+, the coverage includes accidental damage protection. Each incident has a service fee.
  • If your iPhone was damaged and you don’t have AppleCare+, your repair fee will vary, depending on the repair. The out-of-warranty prices on this page are for repairs made by Apple. Apple Authorized Service Providers may set their own fees.

Not sure if you’re covered? Check if you have AppleCare+ coverage by entering your iPhone serial number.

Screen repair

You can repair a cracked iPhone screen at an Apple Store, an Apple Authorized Service Provider, or by sending it to an Apple Repair Center. If you have an AppleCare+ plan, you can use it to cover screen repair.

All of these locations use genuine Apple parts to ensure that your screen works like new after it’s repaired. Some locations offer same-day service.

Battery replacement

If your battery has an issue that’s covered by the Apple Limited Warranty, AppleCare+, or consumer law, we’ll service your iPhone at no additional cost.

Our warranty doesn’t cover batteries that wear down from normal use. If your battery wears down, we offer out-of-warranty battery service for a fee. If you have AppleCare+, it covers your iPhone for no additional charge if your product’s battery holds less than 80 percent of its original capacity. We might need to test your product to find the cause of your battery issue.

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iPhone 13 repair costs in the United States

Out-of-warranty prices apply only to repairs made by Apple. Apple Authorized Service Providers may set their own prices.

iPhone 13 Other damage (out of warranty)
iPhone 13 Pro Max $ 599
iPhone 13 Pro $ 549
iPhone 13 $ 449
iPhone 13 mini $ 399

iPhone 12 repair costs in the United States

Out-of-warranty prices apply only to repairs made by Apple. Apple Authorized Service Providers may set their own prices.

iPhone 12 Other damage (out of warranty)
iPhone 12 Pro Max $ 599
iPhone 12 Pro $ 549
iPhone 12 $ 449
iPhone 12 mini $ 399

iPhone 11 repair costs in the United States

Out-of-warranty prices apply only to repairs made by Apple. Apple Authorized Service Providers may set their own prices.

iPhone 11 Other damage (out of warranty)
iPhone 11 Pro Max $ 599
iPhone 11 Pro $ 549
iPhone 11 $ 399

iPhone X repair costs in the United States

Out-of-warranty prices apply only to repairs made by Apple. Apple Authorized Service Providers may set their own prices.

iPhone X Other damage (out of warranty)
iPhone XS Max $ 599
iPhone XS $ 549
iPhone X $ 549
iPhone XR $ 399

iPhone 8 repair costs in the United States

Out-of-warranty prices apply only to repairs made by Apple. Apple Authorized Service Providers may set their own prices.

iPhone 8 Other damage (out of warranty)
iPhone 8 Plus $ 399
iPhone 8 $ 349

iPhone 7 repair costs in the United States

Out-of-warranty prices apply only to repairs made by Apple. Apple Authorized Service Providers may set their own prices.

iPhone 7 Other damage (out of warranty)
iPhone 7 Plus $ 349
iPhone 7 $ 319

iPhone 6 repair costs in the United States

Out-of-warranty prices apply only to repairs made by Apple. Apple Authorized Service Providers may set their own prices.

iPhone 6 Other damage (out of warranty)
iPhone 6s Plus $ 329
iPhone 6s $ 299
iPhone 6 Plus $ 329
iPhone 6 $ 299

iPhone SE repair costs in the United States

Out-of-warranty prices apply only to repairs made by Apple. Apple Authorized Service Providers may set their own prices.

Other damage (out of warranty) iPhone SE (2nd generation) $ 269 iPhone SE $ 269

iPhone 5 repair costs in the United States

Out-of-warranty prices apply only to repairs made by Apple. Apple Authorized Service Providers may set their own prices.

iPhone 4 repair costs in the United States

Out-of-warranty prices apply only to repairs made by Apple. Apple Authorized Service Providers may set their own prices.

All fees are in US dollars and are subject to tax. A $ 6.95 shipping fee will be added if we need to ship your iPhone. If the issue with your iPhone was caused by certain damage (such as severe damage not covered by the Apple warranty or AppleCare+), you might have to pay the full replacement value.

Theft and loss

If your iPhone was lost or stolen and you have AppleCare+ with Theft and Loss, you can file a claim to replace your missing iPhone.

iPhone model AppleCare+ Theft and Loss deductible AppleCare+ Theft and Loss deductible
(for plans purchased before September 15, 2020)
iPhone 8, 7, 6s, SE $ 149 $ 199
iPhone Plus models $ 149 $ 229
iPhone 11, iPhone XR $ 149 $ 229
iPhone 11 Pro, iPhone 11 Pro Max $ 149 $ 269
iPhone X, iPhone XS, iPhone XS Max $ 149 $ 269

Apple accessories

The Apple-branded accessories that come in the box with your product, including the power adapter, are covered by our warranty, your AppleCare+ plan, and consumer law. For details, contact your carrier, Apple, or an Apple Authorized Service Provider.

Get ready for your repair

Before you get service for your iPhone, you’ll need to take a few steps to protect your data, such as making a backup and turning off Find My iPhone.

Express Replacement Service

Express Replacement Service is a benefit of your AppleCare+ plan.

Your product warranty

The Apple Limited Warranty covers your iPhone and Apple-branded accessories against manufacturing issues for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law.

Our warranty doesn’t cover damage caused by accidents or unauthorized modifications. See the warranty for complete details. You can check your coverage status online and update your proof-of-purchase information if there’s an error in our records. If our warranty, your AppleCare plan, or consumer law don’t cover your repair, you’ll pay out-of-warranty fees.

Consumer law

Your country or region might have consumer-protection laws for some repair issues.

Our guarantee after service

We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare+ coverage, whichever is longer. We offer this whenever you get service from us or from an Apple Authorized Service Provider. This is in addition to rights provided by consumer law.

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