Apple com app support

Apple Support 4+

We’re here to help

Apple

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Description

Need help? Get the support you need for the Apple products you love – all in one place. Apple Support gives you personalised access to solutions for all of your Apple products and services. Learn how to manage your subscriptions, reset your Apple ID password and more. Talk to a real person to troubleshoot an issue or get guided, step-by-step solutions to resolve it yourself. And if you decide to visit the Genius Bar or an Apple Authorised Service Provider, Apple Support can help you find a nearby store, book a reservation and add a pass to Wallet for easy check-in.

Note: Some features are only available in select countries or regions, or for select issues.

You are not required to purchase an AppleCare+ plan to use the Apple Support app. If you purchase an AppleCare+ plan, payment will be charged to your Apple ID account at the confirmation of purchase. For monthly payment plans (if available in your country or region), your account will be automatically charged within 24 hours prior to the end of the current billing period. You can manage your monthly payment plan by going to your account settings on your device after purchase. All plans can be cancelled at any time in accordance with your AppleCare+ Terms and Conditions, which can be found at https://www.apple.com/legal/sales-support/applecare/applecareplus/. See https://www.apple.com/legal/privacy/en-ww for the Apple Privacy Policy.

What’s New

• Performance enhancements and bug fixes

Introduced in version 4.4:
• Using iOS 15, it’s easier than ever to buy additional coverage for your Apple Watch or AirPods
• Updated compatibility for iPad mini (6th generation)

Ratings and Reviews

Suggestion for Apple !

Please add one pre- installed or one app in app store from Apple ,For bugs/ suggestions / feedback.. where people can report bugs , and suggest some features they wanted for their ease and write feedbacks about the iOS operating system updates and more !
Nowadays, people wants many new things and still many basic features in IOS is still missing which Apple developers have not might yet noticed in IOS pre-installed apps but many users notices many things that are still missing or can be better .. so we should be having an platform for our views , our suggestions, our feedback’s and a platform for reporting bugs and ask for missing features in iOS.. !

Hairline crack

I am an ordinary person and buying an Apple product is mostly a dream to most of us. For about 14 months I thrived for my dream to buy latest model of iPhone. On July 5 I bought IPhone 11, by far the best phone I could ever get. On July 22nd I see a small tiny bit (invisible unless light reflected) of crack on the bottom of the screen( NOT PHYSICALLY DAMANGED) I was shocked and immediately called customer support to notify on the same and get it sorted. An agent answered and told that since there is lockdown no service station are open to get it inspected and requested me to wait and offered me a callback. I never got a call. I waited and waited for about 1 month but the crack was just expanding at an exponential speed. I then took liberty to book an appointment for service. When I visited they just took the device and within 5 seconds claimed it is physical damage even when I am assuring there is not. I called customer support to inform on the same but little did I know that they would turn their back on me. They responded stating the same thing after being on call for about 2 hours. I don’t understand how Apple can build their brand value if they don’t understand what customer is saying and understanding their emotions. Very frustrating and devastated to know that there is no help from Apple support on this and that I would have to change the screen be it phone fault or no.

Faulty AirPods 2 and Disappointing Response from Apple Support

My two day old AirPods charging case dropped from around 78-80% to 27% overnight. I had contacted Apple Support multiple times regarding the same. The first time I was connected to a senior specialist, she claimed that I could mail her any time and that she would respond to me within 24 hours. I mailed my grievances to her, saying that the fixes that she’d asked me to try weren’t working and that if the issue wasn’t fixable, it was fair that I got a replacement; I haven’t heard from her since.
I contacted Apple support again and this time I was offered a replacement and directed to an Apple service centre. The service centre told me they’d check my product first, and three days later are claiming my AirPods have no issue.
I do not think it’s normal for a brand new pair of AirPods to drain the case around 2% in just minutes when the AirPods are already at 100%. I have conferred with people who own AirPods and on comparison, the charge drain of my charging case is highly abnormal.
This seems like an issue that Genius Bar can neither identify nor fix, but nobody from Apple is willing to accept that the product is faulty.

App Privacy

The developer, Apple , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Information

English, Czech, Danish, Dutch, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish

Supports

• 

Wallet

Get all of your passes, tickets, cards, and more in one place.

Family Sharing

Up to six family members will be able to use this app with Family Sharing enabled.

Источник

Apple Store 4+

Shopping designed around you

Apple

• • #73 in Shopping
• • 3.5 • 69.3K Ratings

• • Free

Screenshots

Description

The Apple Store app provides a more personal way to shop for the latest Apple products and accessories. Get recommendations based on the Apple products you already own. Find out which accessories are compatible with your devices. Easily upgrade to a new iPhone from your current one. Keep track of your orders wherever you go. And sign up for hands-on sessions in store. You can even use Apple Pay to check out from your iPhone when you visit a participating Apple Store.

Note that the Apple Store app and certain features are available only in select countries.

How your data is used
To confirm compatibility and recommend products, the app will access both the services and the name, model, and part number of devices linked to your Apple ID. To turn off this feature, go to Account > Settings > My Devices and Services.

What’s New

— Save items you like as lists. Share a list with a Specialist in store, and get a recap of the conversation sent to the app to easily buy what you like when ready.
— Enjoy videos with Audio Descriptions to hear all the product details.

Ratings and Reviews

Obviously Perfect

A critical part of the Apple experience beyond elegance in design, beyond product reliability, and beyond integrity in handling those rare occasions when support is needed, is simple thoughtfulness. The facility of use, the intuitive UI, and the ease and simplicity of discovering more and more commands effortlessly is what makes the Apple experience what it is. This is at the root of the deeply held loyalty of Apple customers.

This app is an extension of the Apple experience for purposes of buying from Apple. Nothing bad, nothing surprising, it just works as you would expect it to. Perfectly.

Disappointed

I tried to order some apple products this past Black Friday weekend with no resolve. I tried to pay for the items in my cart using Apple Pay which has my debit card, two different credit cards, and my one-week-old Apple Card. All cards have a close to zero or zero balance and work for reoccurring monthly payments as well as recent purchases at my regular grocery shopping. I spent over 2 hours on the phone with over four different phone calls with three additional apple employees. I figured there were issues with Apple being overloaded with Black Friday/Cyber Monday orders on Saturday, so I tried Sunday and again on Monday. I tried all my Apple Pay payment options and always got “Payment Not Processed.” I made sure my iOS and Apple store app were up to date. I deleted and reinstalled the Apple Store app. I restarted my phone—all of which the Apple employees had me do again over my phone calls with them. So Thursday and Friday, the apple store didn’t work. I invested in the Apple ecosystem to not deal with tech issues. I invested three extra hours in helping Apple become aware of its problems and get more orders. I missed out on the $25 Black Friday gift card, and this issue still isn’t resolved within this version of the Apple Store app and my iPhone 12 Pro Max. I wish someone would help me as much as I have helped apple become of this issue.

Don’t recommend

So on October 12 I ordered AirPods through the apple online store expecting really good service well NO I ordered them on October 12 and it said they would arrive around oct 20-22 well It took longer than that and I was like ahh it’s probably just late days pass and pass so it’s nov first and I had to do some so I contacted customer service through service wanted to save time and was attended really well but I told him my order was taking longer than what it was originally supposed to be I wasn’t trying to make a big deal he said yea my package got lost and he would REPLACE it for a new pair. I check my order status and it says I have to return air pods in order to get a replacement but wait I never even got my AirPods so I was tired of it and callled customer service and this guy was very RUDE about and said he couldn’t find my billing order so I was really frustrated about that. Later that day I called again because this wasn’t okay anymore so I called and this really nice lady helped me out and omg my billing number was there so she helped me out and today I received my stuff but don’t recommend it’s too much of a problem for a simple object not worth it don’t purchase from here just go to the store. Some guy from customer service was sooo rude l

Источник

Tips 4+

Apple

Screenshots

Description

Get the most from your Apple devices with helpful hints and hidden gems.

Features
• Learn about your device and its built-in apps.
• Flip through collections of tips on a specific topic.
• Check back for the latest suggestions — new tips are added often.

Ratings and Reviews

I would rate it 5 stars but there aren’t really a lot of collections or tutorials or something. What’s good is that you can see some cool new features in your device but what’s the problem is that you don’t have a lot of freedom and that it’s just limited collections.

You can’t watch them enough, it makes the apple pro max such an enjoyable product to own.

Bruhhhhhh

Always Something New I Didn’t Know About The iPhone!! 👏

App Privacy

The developer, Apple , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

English, Arabic, Catalan, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese

Источник

OTP Auth 4+

Roland Moers

• • 4,6 • Оценок: 65

• • Бесплатно
  • Включает встроенные покупки

Снимки экрана

Описание

OTP Auth adds support for two-factor authentication to your iPhone and iPad. It can be used with Dropbox, Facebook, GitHub, Google Mail and many more. Make your accounts safe again!

Features:
— Ads free
— Encrypted iCloud Sync
— Siri Support
— Apple Watch support
— Notification Center widget
— Safari extension for pasting passwords into websites
— Secure application using Face ID/Touch ID (or password)
— Create encrypted backups of all accounts
— Import/Export encrypted accounts using AirDrop, iCloud, Dropbox, Mail, .
— Works offline

All data stored by OTP Auth is stored using strong AES-256 encryption. This applies for all data. In particular, for both locally stored data as well as data stored in the iCloud Drive (when iCloud Sync is enabled). The password for those files never leaves your device such that noone but you can read your data.

OTP Auth does not collect information about you or send them anywhere. You won’t be asked to allow access to your contacts or your location. And most important: OTP Auth does not connect to the internet and will not send your accounts to someone else! (Unless you enable iCloud sync where an AES-256 encrypted copy of your accounts is stored in your iCloud Drive. The password for that copy will never leave your phone.)

Источник