Apple com phone number

Contact Apple for support and service

See a list of Apple phone numbers around the world.

Please note that this is the contact page for support and service, not the corporate page for contacting Apple, which includes information on sales and product inquiries.

Before you call, have your serial number ready or start your support request online and we’ll connect you to an expert.

Many phone numbers listed here only work when dialed from within their associated countries or regions. If your country or region is not listed, view all support options.

The United States and Canada

Education customers
Support: 1-800-800-2775
Sales: 1-800-780-5009

Enterprise
1-866-752-7753

App Store, iTunes Store, and Apple Books billing and help
Contact Apple Support

Apple Cash and person to person payments
1-877-233-8552

Latin America and the Caribbean

Brazil
0800-761-0880

Mexico
001-866-676-5682

Europe

Austria
0800 220325

Belgium (French)
0800 80 404

Belgium (Flemish)
0800 80 407

Bulgaria
00800 6002 7753

Croatia
0800 222 427

Cyprus
800 92433

Czech Republic
800 700527

Denmark
80249625

Estonia
8000 044333

Finland
0800 96372

Germany
0800 6645 451

Greece
00800 4414 5417 2
021 0300 9960 1

Hungary
06 80 983 435

Ireland
1800 804 062

Italy
800915904

Latvia
800 03251

Liechtenstein
0800 00 1853 2

Lithuania
(8-800) 30772

Luxembourg
800 24550

Malta
800 62072 2

Netherlands
0800 0201581

Norway
240 55133 1

Poland
00800 4411875 2

Portugal
800207983

Romania
0800 400138

Russia
8 800 555 6734 3

Slovakia
0800 178661

Slovenia
0800 80321

Spain
900812703

Sweden
020 100 529

Turkey
00800 4488 29878 2
0216 282 1622 1

Ukraine
0800 509 382

Telephone numbers are subject to change.

1. Local and national telephone rates apply. Back
2. Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back
3. PSTN local rate for Moscow, national rates for other regions. In accordance with the sanctions on the Crimea Region announced by the US Government on December 19, 2014 and European Council Regulation No 1351/2014 dated December 18, 2014, the sale of Apple products and/or provision of services related to Apple products in the Crimea Region is suspended as of February 1, 2015. Back

Africa

Egypt
0800 000 0888 1

South Africa
0800 444 426 1

Telephone numbers are subject to change.

1. Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back

Asia Pacific

Australia
(61) 1-300-321-456 1

Brunei
801-4384 2

Fiji
(61) 1-300-321-456 3

Guam
1-800-865-0853

India
000800 1009009 1 4

Indonesia
0800-1-027753

Japan
Within Japan:
0120-277-535
Outside Japan:
(81) 3-6365-4705 1

Macau
(853) 6262-1631 1

Malaysia
1-800 803 638

New Zealand
0800 1 27753

Pakistan 1 4
Dial 00800 01001 first,
then dial 800 361 0479

Philippines 4
1-800-1441-0234 (PLDT and
Smart Communications)
1-800-8908-8277 (Globe)

Singapore
Within Singapore:
800-186-1087
Outside Singapore:
(65) 6972-5171 1

South Korea
080 333 4000 4

Taiwan
0800-095-988

Thailand
Within Thailand:
1800 019 900 5

Tonga
(61) 1-300-321-456 3

Vanuatu
(61) 1-300-321-456 3

Vietnam
1800 1127

Telephone numbers are subject to change.

1. Local and national telephone rates apply. Back
2. Free phone technical support number is not accessible by mobile phone. Back
3. Customers calling will be charged at relevant IDD carrier IDD rate. Back
4. Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back
5. This phone number is only accessible from dialing within Thailand. Back

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Contacting Apple

Sales and
Product Inquiries

Apple Online Store

Apple.com is a convenient place to purchase Apple products and accessories from Apple and other manufacturers. You can buy online or call (800) MY–APPLE (800–692–7753) .

You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at (800) 692–7753 .

Shop with SignTime ASL Support

American Sign Language (ASL) interpreters are available for all your online shopping needs, right in your web browser. Connect to an interpreter

Apple Retail Stores

Experience the digital lifestyle at any of the Apple Retail Stores around the country. Find store hours and contact information for all locations.

Get Financing for You, Your Business, or Your School

Apple Financial Services offers financing on Apple products for consumers, educational institutions, and businesses. Speak with your Apple representative to learn more.

Find Consultants

Visit our Apple Consultants Network page to find a consultant in the U.S. or Canada.

Find Authorized Training Providers

Visit the Apple Training website for information on available courses and Apple Authorized Training Providers worldwide.

How to Buy for Business

If you are a business or professional user, visit the Apple Store for Business or call 1–800–854–3680.

Corporate and Government Sales:

• Apple Enterprise Sales (877) 412–7753
• Apple Government Sales (877) 418–2573

How to Buy for Education

If you are a student or teacher, visit the Apple Store for Education or call 1–800–692–7753 .

If you are buying on behalf of an educational institution, visit the Apple Store for Education Institutions or call 1–800–800–2775 , 7 days a week from 9 AM to 6 PM central time 7 days a week from 9:00 a.m. to 6:00 p.m. Central time.

Find Apple Authorized Resellers

Use our Reseller Locator to find an Apple Authorized Reseller in the U.S.

Apple Authorized Resellers offer industry expertise, multi-platform services, and Mac-based solutions for a wide variety of organizations.

North American Corporate Contacts

• Apple Media Helpline (408) 974–2042
• Apple Software Upgrade Center (888) 840–8433
• Reseller Referral (Resellers, Trainers, Consultants) (800) 538–9696

• Apple Store (Consumer and Education Individuals) (800) MY–APPLE (800–692–7753)

• Apple Store (Consumer and Education Individuals) 001–800–MY–APPLE (001–800–692–7753)
• Apple Store (Small Business) 001–800–692–7753

Product and Services Support

Contact Apple Support

Need service or support? Start your request online and we’ll find you a solution.

More Ways to Get Help:

Get ASL Support through SignTime

You can also receive AppleCare service and support in American Sign Language (ASL). Connect to an interpreter

If you are a customer with a disability and utilize our accessibility features such as VoiceOver or MFi Hearing devices, call (877) 204–3930 for direct access to Apple representatives who are trained in providing support for these services.

Most Apple products are eligible for 90 days of complimentary technical support. Online technical support for Apple products is available beyond the initial 90 days.

Browse Online Support

Visit the Apple Support site for quick answers, manuals, and in-depth technical articles. Visit Apple Support Communities to get help and tips from fellow Apple customers.

For help with Beats by Dre headphones and speakers, visit Beats Support. For help with the Beats Music streaming service, visit Beats Music Support.

Lost or Stolen Apple Products

If you have lost or found an Apple product, contact your local law-enforcement agency to report it. You can also find a list of serial numbers associated with your Apple ID and get information about using Find My iPhone for iPhone, iPad, iPod touch, or Mac.

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Use your mobile phone number as your Apple ID

When you create a new Apple ID in some countries or regions, you can use your mobile phone number as your Apple ID username.

Here’s how it works

Any time you set up an iPhone, iPad, or iPod touch, you have the option to sign in with your existing Apple ID or create a new account. If you create a new Apple ID on an iPhone in iOS 11 or later, you can use your mobile phone number as your username in China mainland and India. If you live in China mainland, use your (+86) mobile phone number. If you live in India, use your (+91) number. Depending on your carrier, you might also be able to create a new account with a phone number on some Android devices, smart TVs, and streaming devices. Just choose Create Your Apple ID from the Apple ID sign in screen and follow the instructions to create your new account.

Once your account is created, you can use it to sign in to any Apple device or service. Whenever you sign in to a new device, app, or service, you’ll enter your mobile phone number—including the country code—and your password. Be sure to use the same Apple ID everywhere you sign in so that your Apple devices and services work together seamlessly.

If you already have an Apple ID that’s an email address, you might not be able to change it to a mobile phone number. However, you can associate your account with different phone numbers or email addresses on your Apple ID account page.

What you need

Here’s what you need to use your mobile phone number as your Apple ID to sign in:

• iPhone, iPad, or iPod touch with iOS 11 or later
• Mac with macOS High Sierra or later
• Apple Watch with watchOS 4 or later
• Apple TV with tvOS 11 or later
• Apple.com, iCloud.com, and other Apple web properties*
• Apple services on third-party devices

*Depending on how you created your Apple ID, you might be prompted to change your username from a phone number to an email address. You might also need to provide additional information.

Account security

Depending on where you created your account and how much personal information is associated with it, account security requirements might vary. When using an Apple device, it’s best to use two-factor authentication. In some cases, you might be prompted to review or upgrade your security when signing in on an Apple device or an Apple website.

Messages from Apple

Since there isn’t an email address associated with a phone number-based Apple ID, communications from Apple come to you through Messages on your iPhone, iPad, or iPod touch, and your Apple ID account page.

To make sure that you receive important account-related messages on your iPhone, iPad, or iPod touch, sign in to iCloud, iMessage, and FaceTime with your phone number Apple ID. If you sign in to iCloud on an iPhone, iPad, or iPod touch without a SIM card, you can’t use FaceTime and iMessage. You can always see your messages from Apple on your Apple ID account page.

Change your Apple ID to a different mobile phone number

Depending on the country or region that you live in and how you created your Apple ID, you might be able to change your Apple ID to a different mobile phone number from your Apple ID account page or on your iPhone, iPad, or iPod touch.

In China mainland, your new Apple ID must be another (+86) mobile phone number. In India, your new Apple ID must be another (+91) mobile phone number.

From your Apple ID account page

1. Sign out of every Apple service and device that uses your Apple ID.
2. Go to appleid.apple.com and sign in.
3. In the Account section, click Edit.
4. Under your Apple ID, click Change Apple ID.
5. After you enter the mobile phone number that you want to use as your Apple ID, a verification code is sent to you at that number. Enter the verification code from the text into the fields provided.
6. Sign back in to all Apple services with your new Apple ID.

On your iPhone, iPad, or iPod touch

1. Sign out of every Apple service and device that uses your Apple ID, except the one you’re using to change your Apple ID.
2. Go to Settings > [your name] > Name, Phone Numbers, Email.
3. Next to Reachable At, tap Edit > Delete.
4. Tap Continue and follow the instructions.
5. After you enter the mobile phone number that you want to use as your Apple ID, a verification code is sent to you at that number. Enter the verification code from the text into the fields provided.
6. Sign back in to all Apple services with your new Apple ID.

If your new mobile phone number is already connected to your Apple ID as an iMessage phone number, shared phone number, or trusted phone number, then you don’t need to verify it.

Didn’t get a code? If you use iOS 11.3 or later on your iPhone, you might not need to enter a verification code. In some cases, your trusted phone number can be automatically verified in the background on your iPhone. It’s one less thing to do, and your account is still protected with two-factor authentication.

If you move to a different country or region

You can change your username to a new mobile phone number. Make sure that the mobile phone number can be verified by SMS. First, change your Apple ID country or region. Then follow the steps to change your Apple ID to a new mobile phone number.

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