Apple company products and services

Welcome to the Apple procurement website. Over the years, Apple has developed an entire ecosystem of suppliers who support our business operations. Our goal, in a nutshell, is to obtain stellar products and services within tight timeframes, at a cost that represents the best possible value to our customers and shareholders. If that sounds like a daunting task, it’s the same one we assign ourselves.

We are proud of the strong relationships we have built with our suppliers, many of whom have been working with us for years.

Suppliers at Apple

Apple requires each of its suppliers to meet the highest standards for all goods and services. Our requirements include a commitment to rigorous quality assurance. In addition, suppliers must be committed, as we are, to ensuring the highest standards of social responsibility.

The ideal suppliers are those who understand our culture and expectations. We value suppliers who take the time to learn about and understand our business and who look for ways to add value. These suppliers know the importance of making and meeting commitments and delivering the highest quality goods and services.

Our business environment is competitive and fast‑paced. Our suppliers must understand this dynamic and be agile and flexible in responding to changing business conditions. Above all, Apple values innovation. We appreciate suppliers who truly understand and share in our challenges, and who help us find the best possible solutions.

Supplier Diversity Program

We take our social and environmental responsibilities seriously. Our strong and longstanding commitment to a diverse supplier base exemplifies this.

Apple’s Supplier Diversity Program was formally established in 1993; since that time the company has continued growing and supporting the suppliers who participate. Apple actively engages in industry diversity leadership activities through many non‑profits, including the National Minority Supplier Development Council (NMSDC), Women’s Business Enterprise National Council (WBENC), National Veterans Business Development Council (NVBDC), National LGBT Chamber of Commerce (NGLCC), Disability:IN, Canadian Aboriginal & Minority Supplier Council (CAMSC), Minority Supplier Development UK, Minority Supplier Development China, as well as supplier diversity business opportunity trade fairs around the world.

The businesses we categorize as diverse suppliers are Minority‑Owned, Women‑Owned, Veteran‑Owned, Service‑Disabled Veteran‑Owned, LGBTQ+ Owned and Disabled‑Owned. In 2016 Apple was inducted into the Billion Dollar Roundtable (BDR) where we remain a member in good standing to this day.

Sourcing Process

Apple’s sourcing process is designed to ensure equal and fair treatment of suppliers allowing participation in a competitive procurement process.

We ask suppliers wishing to participate in the process to register through Apple’s Prospective Supplier Portal, a secure online database that Apple maintains for potential suppliers. The Prospective Supplier Portal enables Apple procurement professionals to access key information about potential suppliers, including capabilities, Supplier Diversity certifications, product/service descriptions, industry classification codes and contact information.

The First Step

Any supplier desiring to do business with Apple can register its company information in Apple’s Prospective Supplier Portal. If there is a need for the type of products or services you provide, an Apple procurement professional may contact you to assess your company’s capabilities and to discuss upcoming potential opportunities.

If there is no immediate opportunity for engagement, the information your company submits will remain in Apple’s Prospective Supplier Portal for six months.

Please note that all Apple purchases are made in the competitive marketplace. Registering your company in Apple’s Prospective Supplier Portal does not automatically place your company on a “bidder’s list,” nor does it constitute approval of your company as an Apple supplier or obligate Apple to solicit requests for quotations.

Register your company

Suppliers desiring to do business with Apple can register their information and capabilities in Apple’s Prospective Supplier Portal.

Our Supplier Code of Conduct

The Supplier Code of Conduct requires our suppliers to ensure safe working conditions, to treat their employees with respect and dignity, and to establish and maintain environmentally responsible manufacturing processes.

Responsible Supplier Management

Apple is committed to ensuring the highest standards of social responsibility in everything we do.

Источник

The power
of Apple.
Put to work.

When the world changes, business changes too. Apple hardware, software, and services work together to give your employees the power and flexibility to do whatever needs doing — wherever that may be.

With great power comes great productivity.

Apple hardware, software, and services work together to deliver a seamless experience that just works. You can start a project on Mac and finish it on iPad, use your screens side by side to extend your workspace, and even draw with Apple Pencil on your iPad or use your iPhone to make live updates on your Mac. And it’s all compatible with apps from Microsoft and Google, so your team has everything it needs to get any job done.

Magic happens on Mac. Game-changing performance, simple IT, and excellent value are just some of the reasons Mac means business.

Get power that outpaces most PC laptops in a design that goes everywhere. Scan merchandise, visualize models in 3D, and breeze through work when you multitask with Split View.

iPhone

Do incredible things on the go. Visualize 3D projects using augmented reality. Collaborate with your team on Keynote presentations. And stay connected with FaceTime, Messages, and Mail.

Apple Watch

Stay connected at a glance. Handle notifications as they pop up with a single tap, track Messages, and get the most out of apps for work and wellness.

Apple TV

Turn your best work into a cinematic experience. Put important presentations and data-driven dashboards on display.

Success Story — Capital One Success Story

Capital One
When people love what they do, what they do is amazing.

iPhone, iPad, and Mac are helping unleash the imagination of the people at Capital One, which is why we make the investment.

Источник

Service and support from the people who know your iPhone best.

Because Apple makes the hardware, the operating systems, and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.

Enjoy peace of mind when you buy AppleCare+ for iPhone.

Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. Both AppleCare+ and AppleCare+ with Theft and Loss extend that coverage 1 and give you additional features such as 24/7 priority tech support and accidental damage protection.

Choose the coverage that’s right for you.

AppleCare+

AppleCare+ for iPhone includes up to two incidents of accidental damage protection every 12 months. 3 Each incident is subject to the service fees listed below, plus applicable tax. In addition, you’ll get Express Replacement Service 4 and 24/7 priority access to Apple experts by chat or phone. 2

AppleCare+ with Theft and Loss

Get everything included in AppleCare+ and up to two incidents of theft or loss coverage every 12 months. 3 Each incident is subject to the deductible listed below.

Theft and loss coverage requires you to have Find My iPhone enabled on your device at the time it is lost or stolen and throughout the claims process. 5

Service fees and deductibles at a glance

One stop for support

Because Apple designs iPhone, iOS, and many applications, iPhone is a truly integrated system. And only AppleCare+ products provide one-stop service and support from Apple experts, so most issues can be resolved in a single call. Should you need repair or replacement, there are convenient service options. 7

• 24/7 priority access to Apple experts via chat or phone
• Same-day service in most major metropolitan areas world wide 7
• Onsite service: Schedule a technician to perform a screen repair at your home or office
• Express Replacement Service: We’ll ship you a replacement device so you don’t have to wait for a repair 4
• Mail-in repair: Mail in your iPhone using a prepaid shipping box provided by Apple
• Carry-in repair: Take your iPhone to an Apple Store or other Apple Authorized Service Provider

Hardware coverage

Both AppleCare+ options provide repair or replacement hardware service for your iPhone. Depending on the plan you choose, you’ll get up to two incidents of accidental damage protection and up to two incidents of theft or loss coverage every 12 months. 3 Each incident is subject to a service fee or deductible. See the table above for details. Coverage includes the following:

Software support

With either AppleCare+ option, Apple experts can help troubleshoot issues with your iPhone, iOS, iCloud, and Apple-branded apps, including:

• Using iOS and iCloud
• Connecting to wireless networks
• Questions about Apple-branded iPhone apps such as FaceTime, Mail, and Calendar

How to buy

1. Purchase either AppleCare+ product with your new iPhone.
2. Or buy it within 60 days of your iPhone purchase:
   • On your device (go to Settings > General > About and choose AppleCare+ Coverage Available)
   • Online (requires you to verify your serial number and run a remote diagnostic)
   • At an Apple Store (inspection of iPhone and proof of purchase are required)
   • By calling 800-275-2273 (requires you to run a remote diagnostic and provide proof of purchase)

For information on how to renew an existing plan, click here.

AppleCare+ and AppleCare+ with Theft and Loss are available for:

• iPhone 13 mini
• iPhone 13
• iPhone 13 Pro
• iPhone 13 Pro Max
• iPhone 12 mini

• iPhone 12
• iPhone 12 Pro
• iPhone 12 Pro Max
• iPhone 11 Pro
• iPhone 11 Pro Max

• iPhone 11
• iPhone X S
• iPhone X S Max
• iPhone X R
• iPhone SE

AppleCare+ with Theft and Loss coverage requires you to have Find My iPhone enabled on your device at the time it is lost or stolen and throughout the claims process. 5

Additional Support

Get support now by phone or chat,
set up a repair, and more.

Call Apple Support at 1-800-APLCARE.

Get support for all of your
Apple devices in one app.

Apple Footer

1. Service coverage is available only for iPhone and its original included accessories or for batteries that retain less than 80 percent of their original capacity. The replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. There are no service fees or deductibles for mechanical failures. For complete details, see the AppleCare+ for iPhone Terms and Conditions and the Theft and Loss Insurance Documentation applicable to your state.
2. Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
3. Coverage begins on your AppleCare+ purchase date. Any unused incidents will expire after 12 months of coverage and you will get two more incidents to use within the next 12 months of continued coverage.
4. Express Replacement Service is not available under the screen replacement or back glass damage service fee.

Theft and loss coverage requires you to have Find My iPhone enabled on your device at the time it is lost or stolen. Find My iPhone should remain enabled and your iPhone should remain associated with your Apple ID throughout the theft or loss claim process. During the theft or loss claims process, you will be asked to erase your missing device, disable it, and transfer ownership before you can be issued a new device.

To ensure that you can sign in and access Find My iPhone, it’s important to remember your Apple ID and password and keep your account information up to date. If you use two-factor authentication for Apple ID, it’s recommended that you add an additional trusted phone number to your account so that you can receive the six-digit verification code required to sign in even if your iPhone is missing.

Источник

Store.

* Available to qualified customers and requires 24-month installment loan when you select Citizens One or Apple Card Monthly Installments (ACMI) as payment type at checkout at Apple. Pricing for iPhone 13 and iPhone 13 mini includes a $30 carrier instant discount that requires activation with AT&T, T‑Mobile, Sprint, or Verizon. iPhone activation required with AT&T, T‑Mobile, Sprint, or Verizon for purchases made with ACMI at an Apple Store. Subject to credit approval and credit limit. Taxes and shipping are not included in ACMI and are subject to your card’s variable APR. Additional Apple Card Monthly Installments terms are in the Customer Agreement. Additional iPhone Payments terms are here. ACMI is not available for purchases made online at special storefronts. The last month’s payment for each product will be the product’s purchase price, less all other payments at the monthly payment amount.

** Offer is available for new subscribers who connect an eligible device to an Apple device running iOS 15 or iPadOS 15 or later, for a limited time only. Offer good for 3 months after eligible device pairing. Plan automatically renews at your region’s price per month until cancelled. No purchase necessary for current owners of eligible devices. Service availability varies by region. Restrictions and other terms apply.

◊ Apple Card Monthly Installments (ACMI) is a 0% APR payment option available to select at checkout for certain Apple products purchased at Apple Store locations, apple.com (Opens in a new window) , the Apple Store app, or by calling 1-800-MY-APPLE, and is subject to credit approval and credit limit. See https://support.apple.com/kb/HT211204 (Opens in a new window) for more information about eligible products. Variable APRs for Apple Card other than ACMI range from 10.99% to 21.99% based on creditworthiness. Rates as of April 1, 2020. If you choose the pay-in-full or one-time-payment option for an ACMI eligible purchase instead of choosing ACMI as the payment option at checkout, that purchase will be subject to the variable APR assigned to your Apple Card. Taxes and shipping are not included in ACMI and are subject to your card’s variable APR. See the Apple Card Customer Agreement (Opens in a new window) for more information. ACMI is not available for purchases made online at the following special stores: Apple Employee Purchase Plan; participating corporate Employee Purchase Programs; Apple at Work for small businesses; Government, and Veterans and Military Purchase Programs, or on refurbished devices. iPhone activation required on iPhone purchases made at an Apple Store with one of these national carriers: AT&T, Sprint, Verizon, or T-Mobile.

† Monthly pricing is available when you select Apple Card Monthly Installments (ACMI) as payment type at checkout at Apple, and is subject to credit approval and credit limit. Financing terms vary by product. Taxes and shipping are not included in ACMI and are subject to your card’s variable APR. See the Apple Card Customer Agreement for more information. ACMI is not available for purchases made online at special storefronts. The last month’s payment for each product will be the product’s purchase price, less all other payments at the monthly payment amount.

To access and use all the features of Apple Card, you must add Apple Card to Wallet on an iPhone or iPad with the latest version of iOS or iPadOS. Update to the latest version by going to Settings > General > Software Update. Tap Download and Install.

Available for qualifying applicants in the United States.

Apple Card is issued by Goldman Sachs Bank USA, Salt Lake City Branch.

1. AT&T Special Deal: Offer pricing will reflect application of AT&T trade-in credit up to $1,000 (iPhone 13 Pro and iPhone 13 Pro Max) or $800 (iPhone 13 mini and iPhone 13) applied over 36 months after trade-in of eligible smartphone. Requires upgrade of an existing line or activation of a new line and purchase of a new iPhone 13 mini, iPhone 13, iPhone 13 Pro, or iPhone 13 Pro Max on qualifying 36‑month 0% APR installment plan, subject to carrier credit qualification. AT&T Installment Plan with Next Up is not eligible for this promotion. $0 down for well‑qualified customers only, or down payment may be required and depends on a variety of factors. Tax on full retail price due at sale. Requires activation on eligible unlimited plan. If you cancel eligible wireless service, credits will stop and you will owe the remaining device balance. Activation/Upgrade Fee: $30. Trade‑in device may not be on existing installment plan. Bill credits are applied as a monthly credit over the 36‑month installment plan. Credits start within 3 bills. Will receive catch‑up credits once credits start. Wireless line must be on an installment agreement, active, and in good standing for 30 days to qualify. Installment agreement starts when device is shipped. To get all credits, device must remain on agreement for entire term and you must keep eligible service on device for entire installment term. Limited‑time offer; subject to change. Limits: one trade‑in per qualifying purchase and one credit per line. May not be combinable with other offers, discounts, or credits. Purchase, financing, other limits, and restrictions apply. Price for iPhone 13 and iPhone 13 mini includes $30 AT&T instant discount. Activation required.
T-Mobile/Sprint Special Deal: Buy an iPhone 13 Series or iPhone 12 series and trade in a qualifying device (iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone 12, iPhone 12 mini, iPhone 12 Pro 128GB) to receive (i) Apple instant trade-in credit and (ii) an additional $200 back in bill credits on your T-Mobile/Sprint rate plan. Bill credits will be applied over 24 months toward your rate plan charges; must be active and in good standing to receive credits; allow 2 bill cycles from valid submission and validation of trade in. If you cancel or downgrade your wireless service before receiving 24 bill credits, credits will stop. Tax on pre-credit price due at sale. Limited-time offer; subject to change. Qualifying credit, service, and trade-in in good condition required. T-Mobile/Sprint in stores and on customer service calls, $30 assisted or upgrade support charge may be required. Max 4/account. May not be combinable with some offers or discounts. Price for iPhone 13, iPhone 13 mini, iPhone 12, and iPhone 12 mini includes $30 T-Mobile/Sprint instant discount. Activation required.
Verizon Special Deal: Offer pricing will reflect application of Verizon’s trade-in credit up to $440 (iPhone 13, iPhone 13 Pro, and iPhone 13 Pro Max) or $412 (iPhone 13 mini) or $425 (iPhone 12) or $375 (iPhone 12 mini) after trade-in of eligible smartphone. Savings comprised of (i) Apple instant trade-in credit at checkout and (ii) Verizon monthly bill credits applied over 24 months (iPhone 13 mini and iPhone 13) or 30 months (iPhone 13 Pro and iPhone 13 Pro Max). Customer must remain in the Verizon Device Payment Program for 24 months (iPhone 12 mini, iPhone 12, iPhone 13 mini, and iPhone 13) or 30 months (iPhone 13 Pro and iPhone 13 Pro Max) to receive the full benefit of the Verizon bill credits. Bill credits may take 1-2 bill cycles to appear. If it takes two cycles for bill credits to appear, you’ll see the credit for the first cycle on your second bill in addition to that month’s credit. Requires purchase and activation of a new iPhone 12 mini, iPhone 12, iPhone 13 mini, iPhone 13, iPhone 13 Pro, or iPhone 13 Pro Max with the Verizon Device Payment Program at 0% APR for 24 months (iPhone 12 mini, iPhone 12, iPhone 13 mini, and iPhone 13) or 30 months (iPhone 13 Pro and iPhone 13 Pro Max), subject to carrier credit qualification, and iPhone availability and limits. Taxes and shipping not included in monthly price. Sales tax may be assessed on full value of new iPhone. Requires eligible unlimited service plan. Requires trade-in of eligible device in eligible condition. Must be at least 18 to trade-in. Apple or its trade-in partners reserve the right to refuse or limit any trade-in transaction for any reason. In-store trade-in requires presentation of a valid, government-issued photo ID (local law may require saving this information). In-store promotion availability subject to local law; speak to a Specialist to learn more. Limited-time offer; subject to change. Additional terms from Apple, Verizon, and Apple’s trade-in partners may apply. Price for iPhone 12 mini, iPhone 12, iPhone 13 mini, and iPhone 13 includes $30 Verizon instant discount. Activation required.

2. Special pricing available to qualified customers. To learn more about how to start qualifying toward special pricing, talk to an Apple Specialist in a store or give us a call at 1‑800‑MY‑APPLE.

3. Trade-in values will vary based on the condition, year, and configuration of your eligible trade-in device. Not all devices are eligible for credit. You must be at least 18 years old to be eligible to trade in for credit or for an Apple Gift Card. Trade-in value may be applied toward qualifying new device purchase, or added to an Apple Gift Card. Actual value awarded is based on receipt of a qualifying device matching the description provided when estimate was made. Sales tax may be assessed on full value of a new device purchase. In-store trade-in requires presentation of a valid photo ID (local law may require saving this information). Offer may not be available in all stores, and may vary between in-store and online trade-in. Some stores may have additional requirements. Apple or its trade-in partners reserve the right to refuse or limit quantity of any trade-in transaction for any reason. More details are available from Apple’s trade-in partner for trade-in and recycling of eligible devices. Restrictions and limitations may apply.

Источник