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Transfer photos and videos from your iPhone, iPad, or iPod touch

Learn how to transfer photos and videos from your iPhone, iPad, or iPod touch to your Mac or PC. You can also make your photos available on all your devices with iCloud Photos.

Use iCloud Photos

iCloud Photos keeps your photos and videos safe, up to date, and available automatically on all of your Apple devices, on iCloud.com, and even your PC. When you use iCloud Photos, you don’t need to import photos from one iCloud device to another. iCloud Photos always uploads and stores your original, full-resolution photos. You can keep full-resolution originals on each of your devices, or save space with device-optimized versions instead. Either way, you can download your originals whenever you need them. Any organizational changes or edits you make are always kept up to date across all your Apple devices. Learn how to set up and use iCloud Photos.

The photos and videos that you keep in iCloud Photos use your iCloud storage. Before you turn on iCloud Photos, make sure that you have enough space in iCloud to store your entire collection. You can see how much space you need and then upgrade your storage plan if necessary.

Import to your Mac

You can use the Photos app to import photos from your iPhone, iPad, or iPod touch to your Mac.

1. Connect your iPhone, iPad, or iPod touch to your Mac with a USB cable.
2. Open the Photos app on your computer.
3. The Photos app shows an Import screen with all the photos and videos that are on your connected device. If the Import screen doesn’t automatically appear, click the device’s name in the Photos sidebar.
4. If asked, unlock your iOS or iPadOS device using your passcode. If you see a prompt on your iOS or iPadOS device asking you to Trust This Computer, tap Trust to continue.
5. Choose where you want to import your photos. Next to «Import to,» you can choose an existing album or create a new one.
6. Select the photos you want to import and click Import Selected, or click Import All New Photos.
   
7. Wait for the process to finish, then disconnect your device from your Mac.

Import to your Windows PC

You can import photos to your PC by connecting your device to your computer and using the Windows Photos app:

1. Make sure that you have the latest version of iTunes on your PC. Importing photos to your PC requires iTunes 12.5.1 or later.
2. Connect your iPhone, iPad, or iPod touch to your PC with a USB cable.
3. If asked, unlock your iOS or iPadOS device using your passcode.
4. If you see a prompt on your iOS or iPadOS device asking you to Trust This Computer, tap Trust or Allow to continue.

If you have iCloud Photos turned on, you need to download the original, full resolution versions of your photos to your iPhone before you import to your PC. Find out how.

When you import videos from your iOS or iPadOS device to your PC, some might be rotated incorrectly in the Windows Photos app. You can add these videos to iTunes to play them in the correct orientation.

If you’re having trouble importing photos from your iOS or iPadOS device to Windows 10, try these steps:

1. On your iOS or iPadOS device, open the Settings app. Tap Camera, then tap Formats.
2. Tap Most Compatible. From now on, your camera will create photos and videos in JPEG and H.264 formats.

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If your computer doesn’t recognize your iPhone, iPad, or iPod

If you connect your device to your computer with a USB cable and your computer doesn’t recognize your iPhone, iPad, or iPod, learn what to do.

If your computer doesn’t recognize your connected device, you might see an unknown error or a «0xE» error. Follow these steps and try to connect your device again after each step.

1. Make sure that your iOS or iPadOS device is turned on, unlocked, and on the Home screen.
2. Check that you have the latest software on your Mac or Windows PC. If you’re using iTunes, make sure you have the latest version.
3. If you see a Trust this Computer alert, unlock your device and tap Trust. If you can’t unlock your device because you forgot your passcode, find out what to do.
4. Unplug all USB accessories from your computer except for your device. Try each USB port to see if one works. Then try a different Apple USB cable.*
5. Restart your computer.
6. Restart your iPhone, iPad, or iPod touch.
7. Follow these additional steps for your Mac or Windows PC.
8. Try connecting your device to another computer. If you have the same issue on another computer, contact Apple Support.

Additional steps for Mac

1. Connect your iOS or iPadOS device and make sure that it’s unlocked and on the Home screen.
2. On your Mac, choose Finder > Preferences from the Finder menu bar, then click Sidebar at the top of the preferences window. Make sure that «CDs, DVDs and iOS Devices» is checked.
3. Press and hold the Option key, then choose System Information from the Apple menu . From the list on the left, select USB.
4. If you see your iPhone, iPad, or iPod under USB Device Tree, get the latest macOS or install the latest updates. If you don’t see your device or still need help, contact Apple Support.
   

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

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Question: Q: iPhone not showing all photos on Mac or PC

While connecting my Iphon 5s to my computer (windows), I see onle a few photos on my Iphone device.

I can’t see a thousands more photos which I would like to transfer to my PC.

What should be the reason for that and how I solve it?

[Re-Titled by Host]

iPhone 5s, iOS 9.2.1

Posted on Feb 11, 2017 10:29 PM

Please read through the articles I posted for you. You have iCloud Photo Library turned on on your device. The photos you are looking at are in iCloud, and can only be put on to your PC via iCloud Photo Library. You cannot import those photos directly from the iOS device since they are not in the Camera Roll.

You can go to Settings>iCloud, on the phone and turn off iCloud Photo Library, and all of the photos that are in the All Photos album will no longer be on the device.

Once you follow the procedures in the articles to get your photos downloaded to your PC, you can turn off iCloud Photo Library everywhere, and go back to the regular process of importing your photos to your PC: IMPORTING PHOTOS — WINDOWS/MAC

But right now, there is no way to move those photos from your phone to your PC. You need to download them from the iCloud Photo Library to your PC.

Posted on Feb 11, 2017 11:57 PM

Helpful answers

The thing is that I want to delete a lot of photos from my Iphone, After backing them up by tansferring

them from my iphone to Pc directly and not from Icloud.

For me it is a better option than making a backup from Icloud.

My question remains. Why I can’t see all my photos in the DCIM folder ?, and what is the solution for

Feb 11, 2017 11:44 PM

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Sorry, but what thousands of other photos are you referring to? If they are not on your iPhone, then I’m not sure where they would be coming from? Can you elaborate?

Feb 11, 2017 10:41 PM

Sorry for not being clear. I meant I can’t see many many more photos and videos, which are locetad in the library on

my Ipone (in the folder DCIM).

Feb 11, 2017 11:11 PM

OK, so photos on your device that can be imported are in the Camera Roll. If they are not in the Camera Roll on the Photos app on the device, then they cannot be imported to your computer. Where do they show up in the Photos app?

Feb 11, 2017 11:16 PM

Feb 11, 2017 11:27 PM

I sent you print screens pointing the location of more than 4 thousands photos. After connecting my Iphon to my computer, I see less than 100 hundered photos.

Feb 11, 2017 11:31 PM

You have iCloud Photo Library turned on. That means that all of your photos can be seen in iCloud, and if you want to see them on your PC, you will need to set up iCloud Photo Library on your PC: Set up and use iCloud Photo Library on your Windows PC — Apple Support

Here are some additional articles that will help you to understand how iCloud Photo Library works:

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Set up and use iCloud Photos on your Windows PC

iCloud Photos safely stores all your photos and videos in iCloud, so they’re available on all your devices.

iCloud Photos uploads new photos and videos from your Windows PC so you can view them in the Photos app on your iPhone, iPad, iPod touch, Mac, and on iCloud.com. New photos that you take automatically show up on your PC, and you can download them with a double-click.

Turn on iCloud Photos

Make sure that you set up iCloud on your iPhone, iPad, or iPod touch or Mac, that you turned on iCloud Photos, and that you’re signed in with your Apple ID.

1. Download iCloud for Windows.
2. Open iCloud for Windows. Make sure you’re signed in with your Apple ID.
3. Next to Photos, click Options.
4. Select iCloud Photos.
   
5. Click Done, then click Apply.
6. Turn on iCloud Photos on all of your Apple devices.

In iCloud for Windows 10 or later, you can also choose to use Shared Albums, and customize the location of your Shared Albums folders. If you’re using iCloud for Windows 7, you can also choose to use My Photo Stream.

When you turn on iCloud Photos on your PC in iCloud for Windows 7, My Photo Stream is turned off automatically. If you want to send new photos to your devices that don’t use iCloud Photos, you can turn My Photo Stream back on.

Upload your photos and videos to iCloud Photos

You can upload your photos and videos from your PC to iCloud Photos when you follow these steps:

In iCloud for Windows 10 or later

1. Open a File Explorer window.
2. In the Navigation pane, click iCloud Photos.
3. In another window, open the folder where you currently store the photos that you want to add to iCloud Photos.
4. Select the photos that you want to add.
5. Drag them into the iCloud Photos folder.

You can view the photos and videos you uploaded in the Photos app on iCloud.com and on all your Apple devices.

In older versions of iCloud for Windows

1. Open a File Explorer window.
2. Under Favorites, click iCloud Photos.
3. Click Upload photos and videos.
4. Choose the photos and videos you want to upload and click Open.

You can view the photos and videos you uploaded in the Photos app on iCloud.com and on all your Apple devices.

Download your photos and videos from iCloud Photos

In iCloud for Windows 11.1 or later

New photos and videos you add to iCloud Photos are shown on your PC automatically. To download the file from iCloud when you view it, double-click its thumbnail. You can also keep your photos downloaded on your PC with these steps:

1. Open File Explorer.
2. In the Navigation pane, click iCloud Photos.
3. Select the images you want to keep on your PC.
4. Right-click the selection and choose «Always keep on this device.»

If you change a photo or video on another device or on iCloud.com, it updates automatically on your PC.

In older versions of iCloud for Windows

New photos and videos you add to iCloud Photos will automatically download to your PC. You can also download older photos and videos with these steps:

1. Open File Explorer (Windows 10) or Windows Explorer (Windows 7).
2. Click iCloud Photos in the Navigation pane. If you don’t see iCloud Photos, click Pictures in the Navigation pane, then double-click iCloud Photos.
   • In iCloud for Windows 10, click the Notification area in the taskbar, then click Download Photos in the iCloud Photos notification. Choose the photos and videos you want to download by year.
   • In iCloud for Windows 7, click “Download photos and videos” in the Windows Explorer toolbar. Choose the photos and videos you want to download by year, then click Download.

Your photos and videos download to the location you set in iCloud Photos Options.

In iCloud for Windows 10 or later, if you change a photo or video on another device or on iCloud.com, it updates automatically on your PC. In iCloud for Windows version 7, you need to re-download the photos to see any updates.

Find your photos on your PC

To find your photos, follow the steps for the version of Windows you use on your PC.

1. Open File Explorer.
2. Click iCloud Photos from the Navigation pane.

1. Go to the Start screen. If you use Windows 8.1, click the down arrow in the bottom-left corner.
2. Select iCloud Photos.

1. Click the Windows Start button, then click Pictures.
2. Click iCloud Photos or Photo Stream under the Favorites menu in the panel on the left.
3. Double-click My Photo Stream to view your photos. This also shows up as a folder in the window that appears.

My Photo Stream isn’t available in iCloud for Windows 10 or later.

Learn more

• If your iCloud Photos aren’t loading on your PC, learn what to do.
• Learn more about iCloud system requirements.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

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