Apple developer program email

Обращение к разработчику

В App Store можно найти контактную информацию разработчиков приложений, включая разработчиков игр Apple Arcade.

Ситуации, в которых следует обращаться за помощью к разработчику приложения

• Если приложение не работает, но проблема не затрагивает другие приложения.
• Если вы не можете сделать покупки в приложении, такие как дополнительные уровни игры или функция «Отключение рекламы».

Обращение к разработчику приложений iOS, iPadOS или watchOS

1. Откройте App Store на iPhone, iPad или iPod touch.
2. Выполните поиск нужного приложения и нажмите на него. Если не удается найти нужное приложение, нажмите кнопку учетной записи или свое фото в верхней части экрана, нажмите «Покупки», затем выберите «Не на этом [устройстве]» и выберите приложение.
3. Откроется страница приложения. Прокрутите до раздела «Оценки и отзывы», затем нажмите «Поддержка приложений». Если ссылка «Поддержка приложений» не отображается, убедитесь, что вход выполнен с использованием правильного идентификатора Apple ID.
   

Приложения для Apple Watch

Используйте iPhone, объединенный в пару с Apple Watch, и следуйте указаниям для iPhone.

Обращение к разработчику приложений macOS

1. Откройте App Store на компьютере Mac.
2. Нажмите кнопку входа или свое фото.
3. Появится список приложений. Щелкните нужной приложение. Если найти приложение не удается, воспользуйтесь строкой поиска.
4. Откроется страница приложения. Прокрутите до раздела «Оценки и отзывы», затем нажмите «Поддержка приложений». Если ссылка «Поддержка приложений» не отображается, убедитесь, что вход выполнен с использованием правильного идентификатора Apple ID.
   

Приложение загружено не из App Store?

Если у вас возникла проблема с приложением на компьютере Mac, но это приложение загружено не из App Store, узнайте, как обратиться к стороннему разработчику.

Обращение к разработчику приложений tvOS

1. Откройте приложение App Store на устройстве Apple TV.
2. Выполните поиск нужного приложения и выберите его.
3. Откроется страница приложения. Прокрутите страницу до конца вниз. В разделе «Информация» указан веб-сайт разработчика.
   

Если требуется дополнительная помощь

Если найти контактную информацию разработчика не получилось, выполните поиск в Интернете.

Информация о продуктах, произведенных не компанией Apple, или о независимых веб-сайтах, неподконтрольных и не тестируемых компанией Apple, не носит рекомендательного или одобрительного характера. Компания Apple не несет никакой ответственности за выбор, функциональность и использование веб-сайтов или продукции сторонних производителей. Компания Apple также не несет ответственности за точность или достоверность данных, размещенных на веб-сайтах сторонних производителей. Обратитесь к поставщику за дополнительной информацией.

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From Code to Customer

Join the Apple Developer Program to reach customers around the world on the App Store for iPhone, iPad, Mac, Apple Watch, Apple TV, and iMessage. Membership includes all the tools, resources, and support you need to develop and distribute apps, including access to beta software, app services, testing tools, app analytics, and more.

Get the latest betas.

The incredibly rapid adoption rate of new software by Apple customers means you’ll want to integrate the latest innovative Apple technologies into your apps quickly, so they’ll seamlessly integrate with the latest advances in iOS, iPadOS, macOS, watchOS, and tvOS as soon as they’re released. You’ll always be ready for what’s coming next as you create your most innovative apps ever.

Access comprehensive services.

Leverage Apple’s tightly integrated hardware, software, services, and capabilities to create useful and engaging experiences. Allow your users to subscribe to special content, experience your app in new ways using augmented reality, create intelligent features with on-device machine learning, and quickly purchase items within your app with Apple Pay, sign in to your app and website with their Apple ID, get things done with just their voice using Siri, and much more.

Test your apps.

Collect valuable feedback before releasing your apps and App Clips. With TestFlight, you can invite up to 10,000 external users to try out your beta builds using just their email address or by sharing a public link.

Distribute apps worldwide.

The App Store makes it easy for users in 175 regions to discover and download your apps, games, and extensions across Apple platforms. Apple handles worldwide payment processing, offers unlimited hosting and bandwidth — even for free apps, verifies user accounts, and much more to empower you to scale your app distribution. With Apple Business Manager and Apple School Manager, you can offer your app in volume or custom apps only to organizations you specify. You can even choose to distribute your Mac apps outside the Mac App Store using your Developer ID certificate and Apple’s notarization process, which reassures users that you’re a trusted developer.

Dive deep into analytics.

Measure user engagement, marketing campaign performance, and monetization with App Store Connect, which includes information you won’t find anywhere else and requires no technical implementation.

Get help from Apple experts.

Learn how to take your apps to the next level at special events for program members. And request code-level support from technical support engineers, so you can fix a bug, implement a specific technology, and get your questions answered.

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Как зарегистрировать аккаунт разработчика Apple Developer

Пошаговое руководство по созданию учетной записи Apple Developer для ваших iOS приложений.

ВАЖНО: Apple теперь требует, чтобы все, участвующие в их программе для разработчиков, владели устройством iOS, поэтому, если у вас его еще нет, вам нужно будет его купить.

Важное примечание. Имя разработчика, указанное в iTunes App Store, зависит от типа учетной записи, выбранной из указанных ниже параметров.

В приложениях, опубликованных в индивидуальных учетных записях разработчиков, будет отображаться имя, указанное в учетной записи разработчика iOS. В приложениях, опубликованных в учетных записях разработчиков компании/организации, будет отображаться название компании, введенное в учетной записи разработчика iOS. Если ваше приложение зарегистрировано в вашей компании, вам необходимо зарегистрировать учетную запись разработчика компании/организации под названием вашей компании. Если ваше приложение является личным, вы можете зарегистрироваться в индивидуальной учетной записи разработчика. Регистрация в правильном типе учетной записи разработчика поможет поддерживать ваше приложение и учетную запись в соответствии с рекомендациями Apple и поможет в процессе модерации.

Частные лица или компании без официально признанного бизнеса (компания без номера D.U.N.S. и Bradstreet). Эта учетная запись допускает создание только одной основной учетной записи для учетной записи разработчика iOS. Кроме того, имя разработчика, которое будет опубликовано (в App Store), будет вашим именем и фамилией. Если вы предпочитаете, чтобы название компании отображалось в качестве имени разработчика, вам необходимо настроить свою учетную запись как компанию/организацию.

Юридически признанные компании с номерами D.U.N.S. и Bradstreet могут выбрать эту опцию. Это позволит создавать и управлять несколькими именами пользователей с различными возможностями для каждого входа. Также, такой тип аккаунта необходим, если разрабатывается приложение webview, такое, как делает Appverter.

Если ваше приложение зарегистрировано в вашей компании (в отличие от отдельного лица), вам нужно будет зарегистрироваться в качестве компании/организации, и для этого вам нужно будет указать номер D.U.N.S. Если вы не уверены, есть ли в вашей компании номер D.U.N.S., вы можете посмотреть здесь.

Если у вас еще нет номера DUNS, его можно получить бесплатно, и вы можете получить его на этой странице. Если вам нужна помощь в получении номера DUNS, вы можете выполнить действия, описанные здесь или тут.

Получив номер DUNS, вы можете предоставить его Apple во время регистрации в Apple:

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Developer Support

Get help with development and app management tools, view documentation, connect with other Apple developers, submit bug reports, and more.

Guides and Documentation

Find details and step-by-step instructions on how to use Apple development tools and resources.

App Store Connect

Developer Documentation

Browse the latest API reference, articles, and sample code.

Support Articles

Learn about membership, distribution, development, and more.

News and Updates

Get the latest announcements and recommendations for Apple developers.

Read news and updates

Developer Forums Ask other developers.

Post questions and share technical information with fellow developers and Apple engineers on a variety of development topics.

Visit the forums

Feedback Assistant Submit a bug report.

With Feedback Assistant, you can file bug reports, and request enhancements to APIs and developer tools.

Learn about reporting bugs

Contact us.

Have a question? Apple Developer Support can help. Receive guidance by phone or email.

System Status

If you’re experiencing an issue with developer tools or services, find out if there’s maintenance in progress or a known issue.
View system status

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Enrollment

By enrolling in the Apple Developer Program, individuals and organizations receive everything they need to develop apps for distribution. Members can distribute apps on the App Store for iPhone, iPad, Mac, Apple Watch, Apple TV, and iMessage. They can also distribute software outside of the Mac App Store, as well as offer custom apps to specific businesses and proprietary apps to their employees on Apple Business Manager.

Starting your enrollment

To enroll, you’ll need an Apple ID with two-factor authentication turned on. Two-factor authentication is an extra layer of security for your Apple ID designed to ensure that you’re the only person who can access your account, even if someone knows your password. It protects your account by requiring a password and access to either a trusted device or verification code delivered via SMS or phone call.

Enrollment through the Apple Developer app is available in all regions supported by the App Store.* Enrollment through the web is supported worldwide.

Individuals

If you’re an individual or sole proprietor/single-person business, your personal legal name will be listed as the seller on the App Store. Do not enter an alias, nickname, or company name as your first or last name, as entering your legal name incorrectly will cause a delay in the approval of your enrollment.

Organizations

If you’re an employee at a company, non-profit organization, joint venture, partnership, or government organization, the legal entity name will be listed as the seller on the App Store. We’ll ask for your legal entity name and your D‑U‑N‑S® Number as part of our verification process. Once you’re a member, you have the option of adding additional members to your team.

Organizations enrolling in the Apple Developer Program will need:

• Legal entity status
  To enroll in the Apple Developer Program, your organization must be a legal entity so that it can enter into contracts with Apple. We don’t accept DBAs, fictitious businesses, trade names, or branches. The legal entity name will appear as the seller for apps you distribute. Example: Seller: ABC Company, Inc.
• A D‑U‑N‑S Number
  Your organization must have a D‑U‑N‑S Number so that we can verify your organization’s identity and legal entity status. These unique nine-digit numbers are assigned by Dun & Bradstreet and are widely used as standard business identifiers. You can check to see if your organization already has a D‑U‑N‑S Number and request one if necessary. They’re free in most jurisdictions. (Not required for government organizations.)
• Legal binding authority
  As the person enrolling your organization in the Apple Developer Program, you must have the legal authority to bind your organization to legal agreements. You must be the organization’s owner/founder, executive team member, senior project lead, or an employee with legal authority granted to you by a senior employee.
• A website

Your organization’s website must be publicly available and the domain name must be associated with your organization.

Additional verification

Our identity verification process for organizations includes several components, including but not limited to a D‑U‑N‑S Number and binding authority check when enrolling as an organization. You’ll be asked for the D‑U‑N‑S Number associated with your legal entity and, if you are not the owner/founder, you must provide a reference who can confirm that you are an employee with the legal authority to enroll the organization and to bind it to legal agreements.

If enrolling as an organization, you may be asked for business documents that are notarized to certify that the copy you intend to provide to Apple is a true copy of your original document. Depending on your region, notarization may be done by a municipal office, solicitor, notary public, or other method.

The Apple Developer Enterprise Program and the iOS Developer University Program each require separate identity verification. To enroll, you’ll need to set up a new Apple ID and go through our standard verification process.

Completing your enrollment

Once your enrollment information has been verified and you have agreed to the associated program license agreement, you can purchase your membership. Individuals and sole proprietors/single-person businesses can review the license agreement and purchase a membership at the time of enrollment. Organizations can review the license agreement and purchase a membership once Apple Developer Support verifies the enrollment information and sends an email with next steps. The Apple Developer Program annual fee is 99 USD and the Apple Developer Enterprise Program annual fee is 299 USD, in local currency where available. Prices may vary by region and are listed in local currency during the enrollment process.

If you’re enrolling using the Apple Developer app, membership is provided on an annual basis as an auto-renewable subscription that renews until cancelled. Learn about enrolling through the app

If you’re enrolling on the web, you can choose from the payment methods presented during your membership purchase. If you’re paying by credit card and enrolling as an individual, you must use your own credit card to complete your purchase. If you do not, your enrollment will be delayed and you’ll be asked for a copy of your government-issued photo identification. If Apple developer products are not available on your region’s Apple Store Online, you’ll be presented with a credit card form. Please make your purchase with a credit card that can be charged in USD. When you’ve submitted your purchase, you’ll receive an order acknowledgement email. After your purchase has been processed, you’ll receive a confirmation email. To check the status of your enrollment, sign in to your account on the developer website with the Apple ID you used to enroll. If you haven’t received a membership confirmation within 24 hours of your purchase, contact us. Make sure to include your Enrollment ID with your support request.

When applicable, your membership purchase will be taxed using the tax rate for your region or state. To request a tax refund, sign in with the Apple ID you used to enroll, complete the purchase, and send in your order number and tax-exempt form to salestax@apple.com. You can access invoices for your purchased products by viewing your account on the Apple Store Online. If you completed your purchase using a credit card form, you can request an invoice by contacting Apple Developer Support. If you completed your purchase on the Apple Store Online in China mainland and would like to request a fapiao, call 400-666-8800 to speak with a support specialist.

Apple is committed to the privacy and security of your information. Learn how your data is managed

Contract developers

If you are a contract developer hired by an organization to develop apps for distribution on their behalf:

• The organization should enroll in the Apple Developer Program using the steps outlined above.
• They should add you to their development team in their account on the developer website so you can access membership resources.
• The organization’s name will be listed as the seller if they’re distributing apps on the App Store or Mac App Store.
• Although the organization must be the one to submit the app for review, you can assist them.

If you are a contract developer hired by an organization to develop proprietary in-house apps for their employees, and volume purchasing is offered in your region:

• You should enroll in the Apple Developer Program as an individual using the steps outlined above.
• The organization should create an account on Apple Business Manager.*
• When submitting your app for review, select the Custom App Distribution option in App Store Connect.
• Employees can download the app privately from Apple Business Manager.

Additional information

Do I need to enroll to install apps on a device?

No. You can install apps on a device for free with Xcode. You’ll only need to enroll if you’d like to distribute apps, access beta software, and integrate with capabilities such as Siri, Apple Pay, and iCloud.

Can I enroll as an individual and have my organization’s name appear as the seller on the App Store?

To have your organization’s name appear as the seller, your organization must be recognized as a legal entity and you must be enrolled as an organization. If you are a sole proprietor/single-person business, you must join as an individual and your legal name will appear as the seller. If you have enrolled as an individual and need to convert your individual account to an organization account, please contact us.

Is there an Apple Developer Program for students? Do students receive any discounts?

While there isn’t a developer program specifically for students, learning to develop apps for Apple platforms is free to everyone. With just an Apple ID, you can access Xcode, software downloads, documentation, sample code, forums, and Feedback Assistant, and you can test your apps on devices. In addition, if you attend an education institution that’s enrolled in the iOS Developer University Program and offers iOS development classes for which you have registered, you’ll have access to the membership resources and benefits available to your class. If you’d like to distribute apps, you can join the Apple Developer Program.

* Enrollment through the Apple Developer app is not available in India or Kosovo.

Feedback Assistant

Submit bug reports and request enhancements to APIs and developer tools.

Send us feedback

Developer Forums

Ask questions and find answers by Apple engineers and other developers.

Contact Us

Tell us how we can help and we’ll find a solution by phone or email.

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