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About privacy and Location Services in iOS and iPadOS

Learn how privacy settings and Location Services help protect your personal information on your iPhone, iPad, and iPod touch.

Privacy settings

Privacy settings in iOS and iPadOS help give you control over which apps have access to information stored on your device. For example, you can allow a social-networking app to use your camera, so you can take and upload pictures to that app. You can also grant access to your contacts, so a messaging app can find any friends that are already using the same app.

In Settings > Privacy, you can see which apps you have allowed to access certain information, as well as grant or revoke any future access. This includes access to:

• Location Services
• Contacts
• Calendars
• Reminders
• Photos
• Bluetooth
• Microphone
• Speech Recognition
• Camera
• Health
• HomeKit
• Media & Apple Music
• Research
• Files and Folders
• Motion & Fitness

On your device, you can select a type of data from this list to see which apps have asked for permission to use that data. An app won’t appear on the list until it asks permission to use your data. You can add or remove permission from any app that has asked for access to data. An app can use the data type in the setting only if you have given the app permission.

If you sign in to iCloud, apps are granted access by default to iCloud Drive. You can view and manage apps that are allowed to use iCloud under iCloud in Settings as well.

If you allow third-party apps or websites to use your data or your current location, you’re subject to their terms, privacy policies, and practices. You should review the terms, privacy policies, and practices of the apps and websites to understand how they use your location and other information. Information that Apple collects will be treated in accordance with Apple’s Privacy Policy.

How your device uses Location Services

With your permission, Location Services allows apps and websites (including Maps, Camera, Weather, and other apps) to use information from cellular 1 , Wi-Fi 2 , Global Positioning System (GPS) 3 networks, and Bluetooth 4 to determine your approximate location 5 .

Apps that can show your location on the screen, including Maps, show your current (approximate) location using a blue marker. In Maps, if your location can’t be determined precisely, you’ll see a blue circle around the marker. The size of the circle shows how precisely your location can be determined—the smaller the circle, the greater the precision. When Location Services is active, a black or white arrow icon appears in the status bar.

Maps, directions, and location-based apps depend on data services. These data services are subject to change and might not be available in all geographic areas, resulting in maps, directions, or location-based information that might be unavailable, inaccurate, or incomplete. Compare the information provided on the device to your surroundings and defer to posted signs to resolve any discrepancies.

Give apps permission to use your location

The first time an app tries to access your location, it must ask for your permission. You see a prompt explaining which app is asking for permission to use your location as well as the app developer’s reason for requesting it.

Some apps ask to use your location only while the app is in use. An app is considered «in use» when you’re actively using it in the foreground, or when it is using location in the background, in which case a blue pill will display in your status bar.

If you grant an app While In Use permission, the app may ask you for permission to use your location when it is in the background.

When you allow an app to use your location in the background, your device will remind you from time to time that an app is using your location, and will display those locations on a map. You’ll also be asked if you want to continue to allow the app to use your location in the background.

With iOS 13 and iPadOS 13, you can tap Allow Once to let an app access Location Services data only for one session (One Time). If you close and then re-open the app and it tries to access your location again, it will ask for your permission again. Apps won’t use your location until they have asked for your permission and you grant permission.

You can change your mind anytime and update your preferences from Settings Privacy > Location Services. You can turn Location Services on either during the Setup Assistant process or later through the Location Services setting. You can individually control which apps and system services have access to Location Services data. When Location Services are off, apps can’t use your location in the foreground or background. This will limit the performance of various Apple and third-party apps.

If you would like to reset all of your location settings to the factory default, go to Settings > General > Reset and tap Reset Location & Privacy. When your location and privacy settings are reset, apps will stop using your location until you grant them permission.

Settings > Privacy > Location Services.

Settings > Privacy > Location Services > System Services.

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Apple.com is a convenient place to purchase Apple products and accessories from Apple and other manufacturers. You can buy online or call (800) MY–APPLE (800–692–7753) .

You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at (800) 692–7753 .

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Experience the digital lifestyle at any of the Apple Retail Stores around the country. Find store hours and contact information for all locations.

Get Financing for You, Your Business, or Your School

Apple Financial Services offers financing on Apple products for consumers, educational institutions, and businesses. Speak with your Apple representative to learn more.

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Visit our Apple Consultants Network page to find a consultant in the U.S. or Canada.

Find Authorized Training Providers

Visit the Apple Training website for information on available courses and Apple Authorized Training Providers worldwide.

How to Buy for Business

If you are a business or professional user, visit the Apple Store for Business or call 1–800–854–3680.

Corporate and Government Sales:

• Apple Enterprise Sales (877) 412–7753
• Apple Government Sales (877) 418–2573

How to Buy for Education

If you are a student or teacher, visit the Apple Store for Education or call 1–800–692–7753 .

If you are buying on behalf of an educational institution, visit the Apple Store for Education Institutions or call 1–800–800–2775 , 7 days a week from 9 AM to 6 PM central time 7 days a week from 9:00 a.m. to 6:00 p.m. Central time.

Find Apple Authorized Resellers

Use our Reseller Locator to find an Apple Authorized Reseller in the U.S.

Apple Authorized Resellers offer industry expertise, multi-platform services, and Mac-based solutions for a wide variety of organizations.

North American Corporate Contacts

• Apple Media Helpline (408) 974–2042
• Apple Software Upgrade Center (888) 840–8433
• Reseller Referral (Resellers, Trainers, Consultants) (800) 538–9696

• Apple Store (Consumer and Education Individuals) (800) MY–APPLE (800–692–7753)

• Apple Store (Consumer and Education Individuals) 001–800–MY–APPLE (001–800–692–7753)
• Apple Store (Small Business) 001–800–692–7753

Product and Services Support

Contact Apple Support

Need service or support? Start your request online and we’ll find you a solution.

More Ways to Get Help:

Get ASL Support through SignTime

You can also receive AppleCare service and support in American Sign Language (ASL). Connect to an interpreter

If you are a customer with a disability and utilize our accessibility features such as VoiceOver or MFi Hearing devices, call (877) 204–3930 for direct access to Apple representatives who are trained in providing support for these services.

Most Apple products are eligible for 90 days of complimentary technical support. Online technical support for Apple products is available beyond the initial 90 days.

Browse Online Support

Visit the Apple Support site for quick answers, manuals, and in-depth technical articles. Visit Apple Support Communities to get help and tips from fellow Apple customers.

For help with Beats by Dre headphones and speakers, visit Beats Support. For help with the Beats Music streaming service, visit Beats Music Support.

Lost or Stolen Apple Products

If you have lost or found an Apple product, contact your local law-enforcement agency to report it. You can also find a list of serial numbers associated with your Apple ID and get information about using Find My iPhone for iPhone, iPad, iPod touch, or Mac.

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