Apple id passwords and emails

Change your Apple ID password

Follow these steps to change your Apple ID password.

On your iPhone, iPad, iPod touch or Apple Watch

1. Tap Settings > [your name] > Password & Security.
2. Tap Change Password.
   
3. Enter your current password or device passcode, then enter a new password and confirm the new password. Forgotten your password?
4. Tap Change or Change Password.
5. Sign in with your new Apple ID password to access Apple features and services.

On your Mac

1. Choose Apple menu  > System Preferences, then click Apple ID.
2. Click Password & Security.
   
3. Click Change Password. Before you can reset your Apple ID password, you’ll be required to enter the password you used to unlock your Mac.

On the web

1. Sign in to appleid.apple.com.
2. In the Sign-In and Security section, click Password.
   
3. Enter your current password, then enter a new password and confirm the new password. Forgotten your password?
4. Click Change Password.
5. Sign in with your new Apple ID password to access Apple features and services.

Find out more about passwords and your Apple ID

Your Apple ID is the account you use to access Apple services, such as the App Store, Apple Music, iCloud, iMessage, FaceTime and more.

When you create a new password, bear the following in mind:

• Your new Apple ID password must contain at least eight characters, a number, an uppercase letter and a lowercase letter.
• You can’t use spaces, the same character three times in a row, your Apple ID or a password you’ve used in the last year.

FaceTime is not available in all countries or regions.

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Security and your Apple ID

Learn more about security and your Apple ID.

Your Apple ID is the account you use to access Apple services like the App Store, Apple Music, iCloud, iMessage, FaceTime, and more. It includes the email address and password you use to sign in as well as the contact, payment, and security details you use across Apple services. Apple takes the privacy of your personal information very seriously and employs industry-standard practices to safeguard your Apple ID.

Here are some of the best practices you can follow to maximize the security of your account.

Use a strong password for your Apple ID

Apple policy requires you use strong passwords with your Apple ID. Your password must have eight or more characters and include upper and lowercase letters, and at least one number. You can also add extra characters and punctuation marks to make your password even stronger. Apple also uses other password rules to make sure your password isn’t easy to guess.

If you aren’t sure if you have a strong password, visit your Apple ID account page to reset your password as soon as possible.

Make the answers to your security questions hard to guess

Apple uses security questions to provide you with a secondary method to identify yourself online or when contacting Apple Support. Security questions are designed to be memorable to you but hard for anyone else to guess. When used in conjunction with other identifying information, they help Apple verify that you are the person who is requesting access to your account. If you haven’t selected your security questions, visit your Apple ID account page to set them up.

Protect your account with two-factor authentication

Apple offers an improved security method called two-factor authentication that’s designed to ensure that you’re the only person who can access your account, even if someone else knows your password. When you enter your Apple ID and password for the first time on a new device, we’ll ask you to verify your identity with a six-digit verification code. This code is displayed automatically on your other devices, or sent to a phone number you trust. Just enter the code to sign in and access your account on the new device. Never share your password or verification code with anyone else.

If you use iOS 11.3 or later on your iPhone, you might not need to enter a verification code. In some cases, your trusted phone number can be automatically verified in the background on your iPhone. It’s one less thing to do, and your account is still protected with two-factor authentication.

Two-factor authentication is built directly into iOS, macOS, tvOS, watchOS, and Apple’s websites. You can use two-factor authentication with your Apple ID if you have a device that’s using the latest iOS or macOS, or if you have access to a web browser and a phone number. Two-factor authentication is the default security method for some new Apple IDs created on iOS 10.3 or later and macOS 10.12.4 or later.

If you don’t have devices that can be updated to iOS 9 or later, or OS X El Capitan or later, you can set up two-step verification for your Apple ID instead.

You need two-factor authentication to use certain features that require improved security.

Check for encryption and SSL

All web pages where you can view or change your Apple ID use Secure Sockets Layer (SSL) to protect your privacy. In Safari, look for in your browser when accessing your account at your Apple ID account page to know your session is fully encrypted and secure.

Employee privacy and security policies

In addition to strong passwords, encryption, and other technology, Apple has strict policies and procedures in place to prevent unauthorized access to your account. Without proof of your identity via a temporary Support PIN and other carefully selected criteria, Apple Support can’t help you perform any actions on your account. These policies are audited and reviewed on a regular basis.

Other tips for keeping your account secure

Good online security requires a combination of practices by companies using Internet services and informed behavior by users. Below are some tips to follow to maximize your security when using your Apple ID and other online accounts.

• Always use a strong password.
• Never use your Apple ID password with other online accounts.
• Change your password regularly and avoid reusing old passwords.
• Choose security questions and answers that can’t be easily guessed. Your answers can even be nonsense as long as you can remember them. For example, Question: What is your favorite color? Answer: Mozart.

• If you abandon an email address or phone number associated with your Apple ID, be sure to update your Apple ID with current information as soon as possible.
• Set up two-factor authentication for your Apple ID to add an extra layer of security to your account and eliminate the need for security questions.
• Avoid phishing scams. Don’t click links in suspicious email or text messages and never provide personal information on any website you aren’t certain is legitimate. Learn how to identify phishing attempts.
• Don’t share your Apple ID with other people, even family members.
• When using a public computer, always sign out when your session is complete to prevent other people from accessing your account.

Never provide your password, security questions, verification codes, recovery key, or any other account security details to anyone else. Apple will never ask you for this information.

If Apple Support needs to verify your identity, we might ask you to generate a temporary Support PIN. We’ll only ask for this information over the phone after you contact Apple Support for help.

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What to do after you change your Apple ID or password

After you change your Apple ID or password, you might need to update your sign-in information with any Apple services that you’re using.

Use the list below to make sure that each store or service is using your updated sign-in information. You can use these steps to sign in on your iPhone, iPad, iPod touch, Mac, PC, and Apple TV.

In some cases, you don’t need to update your Apple ID or password on your device until the next time you’re asked to sign in to the store or service. But if you’re using services to share information or communicate with others, you should update your Apple ID or password immediately.

Apple Developer Programs

Nothing needs to be done. Within 24 hours of changing your Apple ID or password, the change automatically updates for Apple’s developer programs.

Apple Online Store

Update your Apple ID and password on your iPhone, iPad, iPod touch, Mac, and PC.

iPhone, iPad, and iPod touch

If you’re using iOS 10.3 or later, go to Settings > [your name] > iTunes & App Store. If you’re using iOS 10.2 or earlier, go to Settings > iTunes & App Store.

• If you’re signed out, enter your updated Apple ID and password.
• If you’re signed in with your previous Apple ID, tap your Apple ID, then tap Sign Out. Then enter your updated Apple ID and password.

Mac with OS X Mountain Lion or later, or Windows PC

1. Go to the Apple website.
2. Click , then click Account.
3. In the Account Settings section, click Apple ID and password.
4. Enter your updated Apple ID and password.

Apple Retail Store services

When you make a Genius Bar, Workshop, Business, or Joint Venture reservation, you’ll be asked to sign in with your Apple ID and password.

Apple Support website and Apple Support Communities

• If you’re signed out, enter your updated Apple ID and password the next time you use a feature of the site that requires you to sign in. For example, you’ll be asked to sign in to view an open case.
• If you’re signed in with your previous Apple ID, click Sign Out, then click Sign Out again to confirm. The next time you use a feature of the site that requires you to sign in, enter your updated Apple ID and password.

• If you’re signed out, click Sign in and enter your updated Apple ID and password.
• If you’re signed in with your previous Apple ID, click Sign out, then click Sign in and enter your updated Apple ID and password.

FaceTime

Update your Apple ID and password on your iPhone, iPad, iPod touch, and Mac.

iPhone, iPad, and iPod touch

Go to Settings > FaceTime.

• If you’re signed out on your iPhone or iPod touch, tap «Use your Apple ID for FaceTime» and enter your updated Apple ID and password. On your iPad, just enter your updated Apple ID and password.
• If you’re signed in with your previous Apple ID, tap your Apple ID, then tap Sign Out. On your iPhone or iPod touch, tap «Use your Apple ID for FaceTime» and enter your updated Apple ID and password to sign in. On your iPad, just enter your updated Apple ID and password.

Mac with OS X Mountain Lion or later

1. Open the FaceTime app.
2. Select FaceTime > Preferences.
   • If you’re signed out, enter your updated Apple ID and password.
   • If you’re signed in with your previous Apple ID, select your Apple ID, click Sign Out. Then click Sign Out again when asked to confirm, and enter your updated Apple ID and password.

iCloud

Update your Apple ID and password on your iPhone, iPad, iPod touch, Mac, PC, and Apple TV.

iPhone, iPad, and iPod touch

If you’re using iOS 10.3 or later, go to Settings > [your name]. If you’re using iOS 10.2 or earlier, go to Settings > iCloud.

• If you’re signed out, enter your updated Apple ID and password. The data in iCloud will automatically appear on your device after you sign in.
• If you’re still signed in with your previous Apple ID:
  1. Scroll down and tap Sign Out, then follow the onscreen steps. You might need to enter your password. Your data will remain in iCloud and will be updated on your device when you sign in to iCloud again.
  2. Enter your updated Apple ID and password.

If you updated your Apple ID email address* before signing out of iCloud, and your device repeatedly asks for the password to your previous Apple ID, you can temporarily change your Apple ID to sign in.

If you’re using macOS Catalina, choose Apple menu  > System Preferences, click Apple ID, then click iCloud. If you’re using macOS Mojave or earlier, choose Apple menu  > System Preferences, then click iCloud.

• If you’re signed out, enter your updated Apple ID and password to sign in. The data in iCloud will automatically appear on your device after you sign in.
• If you’re signed in with your previous Apple ID:
  1. Click Sign Out. Depending on what iCloud options are turned on, you’ll be asked if you want to make copies or delete iCloud data (Contacts, Calendar, Reminders, Bookmarks, Photo Stream) from your Mac. Your data will remain in iCloud and will be updated on your device when you sign in to iCloud again.
  2. Enter your updated Apple ID and password to sign in.

Windows PC

Open iCloud for Windows and click Sign Out.

• If you’re signed out, sign in with your updated Apple ID and password. The data in iCloud will automatically appear on your device after you sign in.
• If you’re signed in with your previous Apple ID:
  1. Click Sign Out. Depending on what iCloud options are turned on, you’ll be asked if you want to make copies or delete iCloud data (Contacts, Calendar, Reminders, Bookmarks, Photo Stream) from your PC. Click Delete. Your data will remain in iCloud and will be updated on your device when you sign in to iCloud again.
  2. Sign in with your updated Apple ID and password.

Apple TV

To play content from your Mac or PC on an Apple TV HD, go to Settings > Accounts > iCloud. On Apple TV (3rd generation or earlier) go to Settings > iCloud.

• If you’re signed out, choose Sign In. You’ll be asked to sign in with the Apple ID that you entered for the iTunes Store. If you use the same Apple ID for iCloud and the iTunes Store, choose Yes.
• If you’re signed in with your previous Apple ID, choose Sign Out, then choose Sign In. You’ll be asked to sign in with the Apple ID that you entered for the iTunes Store. If you use the same Apple ID for iCloud and the iTunes Store, choose Yes.

App Store, Books Store, and iTunes Store

Update your Apple ID and password on your iPhone, iPad, iPod touch, Mac, Apple TV, or Windows PC. On a Mac with macOS Mojave or earlier, iTunes includes iTunes Genius, iTunes Home Sharing, iTunes Match, iTunes Store, and iTunes U. On a Mac with macOS Catalina, open Apple Music, Apple TV, or Apple Podcasts instead of iTunes.

iPhone, iPad, and iPod touch

If you’re using iOS 10.3 or later, go to Settings > [your name] > iTunes & App Store. If you’re using iOS 10.2 or earlier, go to Settings > iTunes & App Store.

• If you’re signed out, enter your updated Apple ID and password.
• If you’re signed in with your previous Apple ID, tap your Apple ID, then tap Sign Out. Then enter your updated Apple ID and password.

On a Mac with macOS Catalina, open Apple Music, Apple TV, or Apple Podcasts.

• If you’re signed out, select Account > Sign In and enter your updated Apple ID and password.
• If you’re signed in with your previous Apple ID, select Account > Sign Out, then select Account > Sign In and enter your updated Apple ID and password.

On a Mac with macOS Mojave or earlier, open iTunes.

• If you’re signed out, select Account > Sign In and enter your updated Apple ID and password.
• If you’re signed in with your previous Apple ID, select Account > Sign Out, then select Account > Sign In and enter your updated Apple ID and password.

Open Apple Books.

• If you’re signed out, choose Store > Sign In and enter your updated Apple ID and password.
• If you’re signed in with your previous Apple ID, choose Store > Sign Out, then choose Store > Sign In and enter your updated Apple ID and password.

Open the App Store.

• If you’re signed out, click Sign In and enter your updated Apple ID and password.
• If you’re signed in with your previous Apple ID, choose Store > Sign Out, then click Sign In and enter your updated Apple ID and password.

Apple TV

On Apple TV HD, go to Settings > Accounts > iTunes and App Store. On Apple TV (3rd generation or earlier), go to Settings > iTunes Store.

• If you’re signed out, choose Sign In and enter your updated Apple ID and password.
• If you’re signed in with your previous Apple ID, choose Sign Out, then choose Sign In and enter your updated Apple ID and password.

For Home Sharing on Apple TV HD, go to Settings > Accounts > Home Sharing. On Apple TV (3rd generation or earlier), go to Settings > Computers. Then choose Turn Off Home Sharing. When you’re asked to confirm, choose Turn Off. Then choose Turn On Home Sharing, and enter your updated Apple ID and password.

Smart TV or streaming media device

Open Apple Music, Apple TV, or Apple Podcasts.

• If you’re signed out, choose Settings, then select Account > Sign In.
• If you’re signed in with your previous Apple ID, choose Settings, select Account > Sign Out, then choose Settings, select Account > Sign In and enter your updated Apple ID and password.

Windows PC

• If you’re signed out, select Account > Sign In and enter your updated Apple ID and password.
• If you’re signed in with your previous Apple ID, select Account > Sign Out, then select Account > Sign In and enter your updated Apple ID and password.

Jobs at Apple

Go to Jobs at Apple and click My Profile.

• If you’re signed out, click Sign In and enter your updated Apple ID and password.
• If you’re signed in with your previous Apple ID, click Sign Out, then click Sign In and enter your updated Apple ID and password.

Messages

After you update your Apple ID, your friends will receive new messages from your updated Apple ID. Old messages aren’t removed.

iPhone, iPad, and iPod touch

Go to Settings > Messages, then tap Send & Receive.

• If you’re signed out on your iPhone or iPod touch, tap «Use your Apple ID for iMessage» then enter your updated Apple ID and password. On your iPad, just enter your updated Apple ID or password.
• If you’re signed in with your previous Apple ID, tap your Apple ID, then tap Sign Out. On your iPhone or iPod touch, tap «Use your Apple ID for iMessage» and enter your updated Apple ID or password. On your iPad, just enter your updated Apple ID and password.

Mac with OS X Mountain Lion or later

Open the Messages app, select Messages > Preferences, click the Accounts tab, then select your Apple ID from the list of accounts.

• If you’re signed out, sign in with your updated Apple ID and password.
• If you’re signed in with your previous Apple ID, click Sign Out, then click Sign Out again when asked to confirm. Sign in with your updated Apple ID and password.

Volume Purchase Program

If you changed your Apple ID or password and you’re in the Volume Purchase Program, contact Apple Support for help. Changing your Apple ID or password will prevent you from signing in to your purchasing account, making purchases, and accessing previous purchases.

FaceTime isn’t available in all countries or regions.

* In China mainland and India, you can use your phone number as your Apple ID.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

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