Apple jobs at home

Make your passion your profession.

If you love exploring the ways technology helps you do all your favorite things, you’ll probably be great at sharing your knowledge with others. That’s what you’ll do every day as an Apple At Home Advisor. And with each customer conversation you have, it becomes clear: You’re not just supporting technology. You’re supporting people.

Genuine, homemade support.

When people contact us for help, an At Home Advisor is often the one who responds. From your own home, you’ll be their human connection to Apple: friendly, thoughtful, and real. You’ll answer questions about our products and services, enriching customers’ lives by helping them access the wonder they’ve come to expect from Apple. And every time you save someone’s day, you’ll be amazed by what it does for yours.

Your home. Now open for business.

Comfort, convenience, and a no-hassle commute are all reasons people like to work from home. But if it sounds casual, make no mistake — this is a professional role. You’ll need a quiet, distraction-free work space with a door you can shut, an ergonomic chair, a desk for the iMac (and headset) we’ll provide, and your own network connection. Working from home isn’t for everyone, but if you’re confident, disciplined, and self-motivated, home can be a place where work and life don’t clash — they collaborate.

We’ll train you to be the best.

You’ll get paid as you learn Apple technologies and get familiar with our approach to customer conversations, guided by a live instructor through an online program.

You’ll be well connected.

A network of coworkers is always there for you, and you’ll keep in touch with your team and manager through video conversations and chat tools.

Being part of Apple isn’t the only benefit.

All At Home Advisors — even those who work part-time — receive a robust benefits package, including product discounts and paid time away. We also have all kinds of resources to promote your career development. And that’s helpful, because the kind of work you’ll do in the future at Apple may not even be invented yet.

We expect everything from
an Advisor that our customers do.

For years, Apple has been recognized as offering the best customer support in the industry, and there are thousands of reasons why: our customer service advisors. They’re curious investigators, technical problem solvers, and good listeners. Are you? Do you like the way it feels when you help others? Do you have the discipline to manage yourself? Can you focus in a home environment? Are you a multitasker? Are you our next At Home Advisor?

Get noticed. Get better. Get ahead.

Is this where you want to begin your career with Apple, or where you want to end up? Either way, we’re committed to helping employees explore their potential. You’ll get regular coaching and mentoring to help you sharpen your skills. And you’ll gain valuable experience to help you succeed in practically any job, at Apple or beyond.

At Home Advisor Opportunities

Apple offers different kinds of at-home roles. See which matches your experience best.

At Home Advisor

As our customers’ first point of contact, you’ll be the friendly voice of Apple, answering questions about our products and services and providing world-class customer service, troubleshooting, and technical support. We’ll rely on you to listen to our customers and use your technical expertise, creativity, and passion to meet their needs — and remind them that behind our great products are amazing people.

At Home Team Manager

You’ll be responsible for providing daily supervision and promoting the development of At Home Advisors. Like our Advisors, you must be customer focused, self-motivated, and friendly, with a passion to solve customer issues effectively. You’ll manage Advisors’ performance and development through regular online meetings and coaching sessions.

At Home Area Manager

You’ll supervise a set of Team Managers overseeing our At Home Advisors. You’ll ensure that they’re all doing what it takes to resolve customers’ issues with products and services in a customer-focused manner. You’ll supervise each Team Manager’s performance and development, with regular meetings and coaching sessions. And you’ll be expected to provide business-level consulting and deliver results based on business requirements.

“People are often confused or worried when they call with questions, but I’m trained to know what they don’t, so I turn things around for them — 180 degrees. I get to be the hero. And that feels pretty good.”

Find out more.

Have more questions about being an At Home Advisor? We have more answers.

Read the At Home Advisor FAQ

More opportunities at Apple.

Read about jobs throughout Apple, including positions in corporate offices, retail stores, and more.

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Apple is an equal opportunity employer that is committed to inclusion and diversity, and thus we treat all applicants fairly and equally. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

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Undergrads and Grad Students

Be an innovator, not a spectator.

Come to Apple as a student and your team will welcome you as a full contributor, like any other employee. That’s just one reason why you can have so much impact here. You’ll get hands-on experience while collaborating with some of the best minds in the world. Yes, you’ll learn from them, but they expect to learn from you, too.

What happens when people who believe in the best believe in you?

It‘s for real.

Interns were behind the camera, too.

To give you an idea of what it’s like to be an Apple intern, we turned to the experts — Apple interns. They produced this video themselves: proposing the approach, casting fellow interns, directing the shoot, and collaborating with others at Apple to create something experienced by people all over the world. It could be the same for you. As an intern here, you’ll work on actual projects in hardware, software, design, or other areas. Because real work offers real inspiration.

Opportunities While You‘re
Attending School

Internships for Undergrads and Grad Students

At Apple, interns are an important part of the team. Whether you sign on for a summer internship or a co-op during the academic year, you can work on critical projects on an Apple campus. As part of the Apple community, you’ll get an insider’s perspective on the way we work and the people who lead us. To be eligible for Apple’s student programs, you must be enrolled in a college, university, or graduate program.

Apple Store and Retail Partner Store

Working at an Apple Store or an Apple Shop within one of our retail partners’ stores offers an incredible opportunity to challenge yourself and gain valuable work experience. Many roles are available as part-time positions, and all roles are available as full-time positions. Either way, we’ll provide all the training you need to connect with customers and coworkers.

Apple Support College Program

As an Apple Support College Advisor, you’ll be part of the At Home Advisor team that provides world-class technical support to our customers. We’ll train you to troubleshoot, give you an iMac, and let you work from where you live. We’ll also work with you to accommodate your class schedule.

Apple Campus Leader

Apple is looking for highly motivated student leaders to represent Apple on campus. You’re an ideal candidate if you’re comfortable planning and presenting, already connected with groups and organizations at your school, and excited to expand your network even further. This is more than a college job — it’s a great opportunity to get your resume off to an incredible start and gain experience that will last a lifetime.

Desireh‘s impact comes across loud and clear.

You may never have heard of Desireh, but Desireh helps make sure you’re heard. When she joined Apple as an electrical engineering intern, she went right to work on the latest iPhone, focusing on a chip that sends and receives calls.

Once that iPhone was launched around the world, she didn’t want her Apple experience to end. Neither did her team, who offered her a full-time role as a hardware engineer. Today, she’s able to balance being a new mom with her work on the next generation of Apple products, but her favorite things about working here remain the same. “It feels good to know you’re helping millions of people talk with family and friends, but it’s the collaboration and respect that energize me every day. Colleagues ask me questions, I ask them questions, and together, we have answers.”

Electrical engineering interns, like all Apple interns, are full members of their team and also work cross-functionally with other groups.

Opportunities After You’ve Graduated

Roles Throughout Apple

We’ve always thought of Apple as the intersection of technology and the liberal arts. That’s why we’re looking for great minds from every field of study. With so many ways to contribute here, chances are good you’ll find a way to do what you love. Whether you work at one of our global offices, an Apple Store, or even at home, a job here will be demanding. But it also rewards original thinking and hard work.

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

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Make your passion your profession.

If you love exploring the ways that technology helps you do all of your favourite things, you’ll probably be great at sharing your knowledge with others. That’s what you’ll do every day as an Apple At Home Advisor. And with each customer conversation you have, it becomes clear: You’re not just supporting technology. You’re supporting people.

Genuine, homemade support.

When people contact us for help, an At Home Advisor is often the one who responds. From your own home, you’ll be their human connection to Apple: friendly, thoughtful and real. You’ll answer questions about our products and services, enriching customers’ lives by helping them access the wonder that they’ve come to expect from Apple. And every time you save someone’s day, you’ll be amazed by what it does for yours.

Your home. Now open for business.

Comfort, convenience and a no-hassle commute are all reasons people like to work from home. But if it sounds casual, make no mistake — this is a professional role. You’ll need a quiet, distraction-free work space with a door that you can shut, an ergonomic chair, a desk for the iMac (and headset) that we’ll provide and your own network connection. Working from home isn’t for everyone, but if you’re confident, disciplined and self-motivated, home can be a place where work and life don’t clash — they collaborate.

We’ll train you to be the best.

You’ll get paid as you learn Apple technologies and get familiar with our approach to customer conversations, guided by a live instructor through an online program.

You’ll be well connected.

A network of coworkers is always there for you, and you’ll keep in touch with your team and manager through video conversations and chat tools.

Being part of Apple isn’t the only benefit.

All At Home Advisors — even those who work part-time — receive a robust benefits package, including product discounts and paid time away. We also have all kinds of resources to promote your career development. And that’s helpful, because the kind of work that you’ll do in the future at Apple may not even be invented yet.

We expect everything from
an Advisor that our customers do.

For years, Apple has been recognised as offering the best customer support in the industry, and there are thousands of reasons why: our customer service advisors. They’re curious investigators, technical problem solvers and good listeners. Are you? Do you like the way it feels when you help others? Do you have the discipline to manage yourself? Can you focus in a home environment? Are you a multitasker? Are you our next At Home Advisor?

Get noticed. Get better. Get ahead.

Is this where you want to begin your career with Apple, or where you want to end up? Either way, we’re committed to helping employees explore their potential. You’ll get regular coaching and mentoring to help you sharpen your skills. And you’ll gain valuable experience to help you succeed in practically any job, at Apple or beyond.

At Home Advisor Opportunities

Apple offers different kinds of at-home roles. See which matches your experience best.

At Home Advisor

As our customers’ first point of contact, you’ll be the friendly voice of Apple, answering questions about our products and services and providing world-class customer service, troubleshooting and technical support. We’ll rely on you to listen to our customers and use your technical expertise, creativity and passion to meet their needs — and remind them that behind our great products are amazing people.

At Home Team Manager

You’ll be responsible for providing daily supervision and promoting the development of At Home Advisors. Like our Advisors, you must be customer focused, self-motivated and friendly, with a passion to solve customer issues effectively. You’ll manage Advisors’ performance and development through regular online meetings and coaching sessions.

At Home Area Manager

You’ll supervise a set of Team Managers overseeing our At Home Advisors. You’ll ensure that they’re all doing what it takes to resolve customers’ issues with products and services in a customer-focused manner. You’ll supervise each Team Manager’s performance and development, with regular meetings and coaching sessions. And you’ll be expected to provide business-level consulting and deliver results based on business requirements.

“People are often confused or worried when they call with questions, but I’m trained to know what they don’t, so I turn things around for them — 180 degrees. I get to be the hero. And that feels pretty good.”

Find out more.

Have more questions about being an At Home Advisor? We have more answers.

Read the At Home Advisor FAQ

More opportunities at Apple.

Read about jobs throughout Apple, including positions in corporate offices, retail stores and more.

Apple Footer

At Apple, we’re not all the same. And that’s our greatest strength. We draw on the differences in who we are, what we’ve experienced and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. As a registered Disability Confident employer, we will work with applicants to make any reasonable accommodations.

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