Apple one to one support services

Bundle Apple subscriptions with Apple One

Apple Music, Apple TV+, Apple Arcade, iCloud+, and more are bundled into one simple plan with Apple One. With a Family plan or Premier plan, you can share it all with your family.

How to get Apple One

1. On your iPhone, iPad, or iPod touch, go to Settings, tap your name, then tap Subscriptions.
2. Tap Apple One.
3. Choose a plan.
4. If you already subscribe to Apple Music, Apple News+, Apple Arcade, or Apple TV+, you don’t need to cancel those subscriptions. They will automatically be canceled when you’re billed for Apple One.

If you don’t see the offer on your iPhone, iPad, or iPod touch

Update your iPhone, iPad, or iPod touch, then go to Settings and look for the offer again.

You can also subscribe to Apple One on your Mac. Go to System Preferences > Apple ID > Media & Purchases. Next to Subscriptions, click Manage. If you don’t see the offer, you might need to update your Mac to the latest version of macOS.

What’s included with Apple One

Apple One includes a free 1-month trial for services that you don’t already have. After your free trial, services that you previously subscribed to are automatically included in Apple One. If you recently canceled a service, you might not be eligible for the free trial. Your plan automatically renews after the trial.

Individual

• Apple Music
• Apple TV+
• Apple Arcade
• iCloud+ with 50GB of storage

Apple Music can’t be shared with family using this plan. You can always share Apple TV+, iCloud+, and Apple Arcade with family.

Family

• Apple Music
• Apple TV+
• Apple Arcade
• iCloud+ with 200GB of storage

Share them all with up to five other family members.

Premier

• Apple Music
• Apple TV+
• Apple Arcade
• Apple News+ (if available in your region)
• Apple Fitness+ (if available in your region)
• iCloud+ with 2TB of storage

Share them all with up to five other family members.

See if Apple One is available in your country or region.

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Apple One

Even better together.

Apple Music

Over 75 million songs
ready to stream or
download, ad‑free.

Apple TV+

Critically acclaimed Apple Original series and films.

Apple Arcade

Over 200 incredibly
fun games. No ads.
No in‑app purchases.

iCloud+

All the storage you need. Plus powerful features to protect your privacy.

Apple News+

Leading newspapers and hundreds of magazines at your fingertips.

Apple Fitness+

A fitness experience for everyone, powered
by Apple Watch.

The biggest bang, binge, and blast for your buck.

Apple One is the ultimate collection of Apple services for one low monthly price. It’s simple to sign up for and easy to manage. And with the Family plan or Premier plan, you can invite up to five other people to join.

Individual

• Apple Music
• Apple TV+
• Apple Arcade
• iCloud+ with 50GB

Family

Save $8/mo. ** Share with

up to five other people.

• Apple Music
• Apple TV+
• Apple Arcade
• iCloud+ with 200GB

Premier

Save $25/mo. ** Share with

up to five other people.

• Apple Music
• Apple TV+
• Apple Arcade
• iCloud+ with 2TB
• Apple News+
• Apple Fitness+

Discover a world of world‑class services.

With millions of songs, over 200 games, Apple Original series and films, and more, there’s something for everyone in every Apple One plan.

Super simple. One free trial, one monthly invoice, and one place to manage your account. * You can cancel at any time, no strings attached.

Great for sharing. All users on the Family and Premier plans can sign in with their own Apple ID. So everyone has private access to each service and gets personalized recommendations.

One month free. Any services you haven’t already tried are free for the first month. *

Get started.

In case you
missed anything.

What is Apple One?

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Apple One is an all‑in‑one subscription that bundles up to six Apple services. It’s the easiest way to get your favorite Apple services at one incredible price — and get even more enjoyment out of your Apple devices. Apple One includes the best services to keep you entertained and informed, as well as iCloud storage for your photos, files, and more. Services include Apple Music, Apple TV+, Apple Arcade, iCloud+, Apple News+, and Apple Fitness+.

Where do I find it, and how do I sign up?

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You have a few options. If you’re using an iPhone with iOS 14, an iPad with iPadOS 14, or a Mac with macOS Big Sur, tap or click here. You can also search for Apple One on your device or go to Settings > Account > Manage Subscriptions. And if it will save you money, we’ll automatically recommend an Apple One plan when you sign up for individual Apple services, based on the services you already have.

What does it cost?

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The Individual plan is $14.95 per month, the Family plan is $19.95 per month, and the Premier plan is $29.95 per month.

Which device and operating system do I need?

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Apple One services work across your Apple devices, including iPhone and iPod touch with iOS 14 or later, iPad with iPadOS 14 or later, Apple TV with tvOS 14 or later, and Mac with macOS Big Sur 11.1 or later. If you subscribe through another device, you can still enjoy Apple One on any version of macOS earlier than macOS Big Sur. Apple Fitness+, included with the Apple One Premier plan, requires Apple Watch Series 3 or later.

How do I access my Apple One services?

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Once you subscribe, you can enjoy your Apple One services on any platforms where the services are available, including the web (Apple Music and Apple TV+), select smart TVs (Apple Music and Apple TV+), Apple Watch (Apple Fitness+), Android (Apple Music), or other third‑party streaming devices (Apple Music and Apple TV+).

Do I get a free trial? And what does it include?

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Any services you haven’t already subscribed to are free for the first month of your Apple One subscription. * After the free trial, the plan automatically renews as a monthly subscription. There’s no commitment, and you can cancel at any time.

What if I need more iCloud storage?

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You can purchase additional iCloud storage separately to supplement what’s included with your Apple One plan. Learn more

Can I share with my family?

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If you have the Apple One Family or Premier plan, you can use Family Sharing to share all included Apple services with up to five other family members. And Apple TV+ and Apple Arcade always include Family Sharing, even in the Apple One Individual plan. Learn more about Family Sharing

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Apple One это круто, но оформлять я ее не буду

На этой неделе в рамках презентации iPad Air 2020 и Apple Watch Series 6 Apple также анонсировала появление Apple One — единой подписки на все сервисы компании по более выгодной цене, чем если оформлять подписку на каждый сервис по отдельности. Предложение действительно получилось интересным, особенно если учесть, что в России индивидуальная подписка Apple One стоит 365 рублей в месяц. В США такой же набор обойдется в 15 долларов, и если бы Apple пересчитала цену по нынешнему курсу, стоимость подписки перевалила бы за 1 000 рублей. Появление единой подписки означает, что Apple начала активно продвигать свои сервисы, но я пока подожду с ее оформлением.

Apple One подойдет не всем, но это все равно крутая подписка

Что входит в Apple One

За 365 рублей в месяц Apple предлагает доступ к Apple Music, Apple Arcade, Apple TV+ и 50 ГБ в iCloud. Если подписываться на каждый сервис по отдельности, получим 169 рублей + 199 рублей + 199 рублей + 59 рублей в месяц соответственно = 626 рублей. Экономия чуть меньше половины. Это сильно.

За 525 рублей в месяц можно получить то же самое, но доступ к подписке для 6 человек и 200 ГБ места в iCloud. Тоже неплохая экономия.

Так выглядит Apple One для российских пользователей

Стоит ли оформлять Apple One

Но лично мне в нынешнем варианте Apple One не нужна. Я плачу 169 рублей в месяц за Apple Music и 149 рублей в месяц за 200 ГБ в iCloud — это 318 рублей. Я не пользуюсь Apple Arcade, поскольку банально не нахожу времени на мобильные игры, а Apple TV+ считают пока недоработанным из-за отсутствия нормальной локализации.

Большинство контента в Apple TV+ пока только с русскими субтитрами

Для меня идеальным предложением был бы своего рода «конструктор» Apple One, где я смог бы оформить подписку на Apple Music и получить 200 ГБ в iCloud (может даже раскошелился бы на 2 ТБ) по более низкой цене, чем я плачу сейчас. Не обязательно 50%, 20% было бы достаточно.

Однако вряд ли Apple в ближайшее время пойдет на это. Очевидно, многоходовочка с Apple One была сделана специально для того, чтобы продвигать менее популярные сервисы компании — Apple Arcade и Apple TV+. В США вообще есть премиальная подписка Apple One, там еще сверху «наливают» Apple Fitness+ и Apple News+.

За счет самых популярных сервисов Apple хочет продвинуть остальные, и это вполне нормальное желание в ее случае.

В то же время я не могу не отметить, что доплатив всего 47 рублей я получу еще Apple TV+ и Apple Arcade к своему набору (только потребуется еще купить 200 ГБ хранилища), и это действительно выгодное предложение. Если ПОЛЬЗОВАТЬСЯ этими сервисами. Я пока не собираюсь, но многие в нашем Telegram-чате говорят, что смотрят сериалы в Apple TV+ и постоянно играют в Apple Arcade. А вы? Расскажите в комментариях о своей идеальной подписке на сервисы Apple.

На новом iPad Air игры из Apple Arcade, которая включена в Apple One, будут смотреться круто, спорить с этим нет смысла.

Зачем нужна Apple One?

Объединение сервисов в единые пакеты гарантирует Apple непрерывный поток доходов, что является основной причиной, по которой в компании хотят пойти по этому пути. Вот почему Disney, например, предлагает в США комплект «три в одном» с небольшой скидкой, который включает Disney+, Hulu и ESPN+.

Для пользователей Apple One означает возможность неплохо сэкономить, в России вообще по сравнению с США подписку по сути отдают почти даром. Возможно, я изменю свое мнение позже, но пока подожду, выпустит ли Apple какие-то дополнительные предложения по подпискам. Все же не хочется оформлять подписку на сервис просто так, если ты им не пользуешься. Но для тех, кто устал оплачивать несколько подписок каждый месяц за различные услуги по отдельности, это имеет смысл.

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Service and support from the people who know your iPhone best.

Because Apple makes the hardware, the operating systems, and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.

Enjoy peace of mind when you buy AppleCare+ for iPhone.

Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. Both AppleCare+ and AppleCare+ with Theft and Loss extend that coverage 1 and give you additional features such as 24/7 priority tech support and accidental damage protection.

Choose the coverage that’s right for you.

AppleCare+

AppleCare+ for iPhone includes up to two incidents of accidental damage protection every 12 months. 3 Each incident is subject to the service fees listed below, plus applicable tax. In addition, you’ll get Express Replacement Service 4 and 24/7 priority access to Apple experts by chat or phone. 2

AppleCare+ with Theft and Loss

Get everything included in AppleCare+ and up to two incidents of theft or loss coverage every 12 months. 3 Each incident is subject to the deductible listed below.

Theft and loss coverage requires you to have Find My iPhone enabled on your device at the time it is lost or stolen and throughout the claims process. 5

Service fees and deductibles at a glance

One stop for support

Because Apple designs iPhone, iOS, and many applications, iPhone is a truly integrated system. And only AppleCare+ products provide one-stop service and support from Apple experts, so most issues can be resolved in a single call. Should you need repair or replacement, there are convenient service options. 7

• 24/7 priority access to Apple experts via chat or phone
• Same-day service in most major metropolitan areas world wide 7
• Onsite service: Schedule a technician to perform a screen repair at your home or office
• Express Replacement Service: We’ll ship you a replacement device so you don’t have to wait for a repair 4
• Mail-in repair: Mail in your iPhone using a prepaid shipping box provided by Apple
• Carry-in repair: Take your iPhone to an Apple Store or other Apple Authorized Service Provider

Hardware coverage

Both AppleCare+ options provide repair or replacement hardware service for your iPhone. Depending on the plan you choose, you’ll get up to two incidents of accidental damage protection and up to two incidents of theft or loss coverage every 12 months. 3 Each incident is subject to a service fee or deductible. See the table above for details. Coverage includes the following:

Software support

With either AppleCare+ option, Apple experts can help troubleshoot issues with your iPhone, iOS, iCloud, and Apple-branded apps, including:

• Using iOS and iCloud
• Connecting to wireless networks
• Questions about Apple-branded iPhone apps such as FaceTime, Mail, and Calendar

How to buy

1. Purchase either AppleCare+ product with your new iPhone.
2. Or buy it within 60 days of your iPhone purchase:
   • On your device (go to Settings > General > About and choose AppleCare+ Coverage Available)
   • Online (requires you to verify your serial number and run a remote diagnostic)
   • At an Apple Store (inspection of iPhone and proof of purchase are required)
   • By calling 800-275-2273 (requires you to run a remote diagnostic and provide proof of purchase)

For information on how to renew an existing plan, click here.

AppleCare+ and AppleCare+ with Theft and Loss are available for:

• iPhone 13 mini
• iPhone 13
• iPhone 13 Pro
• iPhone 13 Pro Max
• iPhone 12 mini

• iPhone 12
• iPhone 12 Pro
• iPhone 12 Pro Max
• iPhone 11 Pro
• iPhone 11 Pro Max

• iPhone 11
• iPhone X S
• iPhone X S Max
• iPhone X R
• iPhone SE

AppleCare+ with Theft and Loss coverage requires you to have Find My iPhone enabled on your device at the time it is lost or stolen and throughout the claims process. 5

Additional Support

Get support now by phone or chat,
set up a repair, and more.

Call Apple Support at 1-800-APLCARE.

Get support for all of your
Apple devices in one app.

Apple Footer

1. Service coverage is available only for iPhone and its original included accessories or for batteries that retain less than 80 percent of their original capacity. The replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. There are no service fees or deductibles for mechanical failures. For complete details, see the AppleCare+ for iPhone Terms and Conditions and the Theft and Loss Insurance Documentation applicable to your state.
2. Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
3. Coverage begins on your AppleCare+ purchase date. Any unused incidents will expire after 12 months of coverage and you will get two more incidents to use within the next 12 months of continued coverage.
4. Express Replacement Service is not available under the screen replacement or back glass damage service fee.

Theft and loss coverage requires you to have Find My iPhone enabled on your device at the time it is lost or stolen. Find My iPhone should remain enabled and your iPhone should remain associated with your Apple ID throughout the theft or loss claim process. During the theft or loss claims process, you will be asked to erase your missing device, disable it, and transfer ownership before you can be issued a new device.

To ensure that you can sign in and access Find My iPhone, it’s important to remember your Apple ID and password and keep your account information up to date. If you use two-factor authentication for Apple ID, it’s recommended that you add an additional trusted phone number to your account so that you can receive the six-digit verification code required to sign in even if your iPhone is missing.

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