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How to back up your iPhone, iPad, and iPod touch with iCloud
Automatically back up with iCloud Backup
Backup methods for iPhone, iPad, and iPod touch
Decide which method is best for you
iCloud
Computer
iCloud backups
Backups from your computer
Can I use my device’s backup for another kind of device, like an iPhone backup for an iPad?
What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch
If you still have your iPhone, iPad, or iPod touch
Transfer information to your new device
Remove your personal information from your old device
If you no longer have your iPhone, iPad, or iPod touch
If you’re trading in an Android device to Apple
Learn more
iPhone Repair and Service
Where can I get Apple-certified iPhone repairs?
How long will my iPhone repair take?
How much do iPhone repairs cost?
What if I have AppleCare+ for iPhone?
Genuine parts
Other iPhone repairs
Screen repair
Battery replacement
iPhone 13 repair costs in the United States
iPhone 12 repair costs in the United States
iPhone 11 repair costs in the United States
iPhone X repair costs in the United States
iPhone 8 repair costs in the United States
iPhone 7 repair costs in the United States
iPhone 6 repair costs in the United States
iPhone SE repair costs in the United States
iPhone 5 repair costs in the United States
iPhone 4 repair costs in the United States
Theft and loss
Apple accessories
Get ready for your repair
Express Replacement Service
Your product warranty
Consumer law
Our guarantee after service

How to back up your iPhone, iPad, and iPod touch with iCloud

If you back up your iPhone, iPad, or iPod touch, you’ll have a copy of your information to use in case your device is ever replaced, lost, or damaged.

Connect your device to a Wi-Fi network.
Go to Settings > [your name], and tap iCloud.
[your name]. iCloud is selected.»>
Tap iCloud Backup.
Tap Back Up Now. Stay connected to your Wi-Fi network until the process ends. Under Back Up Now, you’ll see the date and time of your last backup. If you get an alert that you don’t have enough iCloud storage space to complete the backup, follow the onscreen steps to buy more storage.
[your name] > iCloud > iCloud Backup. The iCloud Backup toggle is turned on.»>

Automatically back up with iCloud Backup

Follow these steps to set up iCloud Backup to automatically back up your device each day:

Make sure that iCloud Backup is turned on in Settings > [your name] > iCloud > iCloud Backup.
Connect your device to a power source.
Connect your device to a Wi-Fi network.
Make sure that your device’s screen is locked.
If you get an alert says that you don’t have enough iCloud storage space to complete the backup, follow the onscreen steps to buy more storage.

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Backup methods for iPhone, iPad, and iPod touch

A backup allows you to copy and save the information from your iPhone, iPad, or iPod touch. If you replace your device, you can use a backup to transfer your information to a new device.

Decide which method is best for you

In case you ever need an alternative backup, you can back up your device using iCloud and also using your computer. Learn how to back up your device or restore your device from a backup.

iCloud

Stores backups in iCloud
Offers up to 2TB of storage (with an Apple One Premier plan, you can get up to 4TB)
Always encrypts your backups
Lets you create and use backups from anywhere with Wi-Fi

Computer

Stores backups on your Mac or PC
Storage depends on your Mac or PC’s available space
Offers encrypted backups (off by default)
Lets you create and use backups from your Mac or PC

iCloud backups

With a Wi-Fi network connection, you can back up your device using iCloud. You don’t need to plug your device into a computer to back up with iCloud.

iCloud backups include nearly all data and settings stored on your device. iCloud backups don’t include:

Data that’s already stored in iCloud, like Contacts, Calendars, Notes, iCloud Photos, iMessages, Voice Memos, text (SMS) and multimedia (MMS) messages, and Health data
Data stored in other cloud services, like Gmail and Exchange mail
Apple Mail data
Apple Pay information and settings
Face ID or Touch ID settings
iCloud Music Library and App Store content (If it’s still available in the iTunes, App, or Apple Books store, you can tap to re-download your already purchased content.)

When you use Messages in iCloud, Health data on iOS 12, or Voice Memos, your content is automatically stored in iCloud. If you turn on iCloud Photos, your content is also automatically stored in iCloud.

Backups from your computer

A computer backup of your device, which is not the same as a sync, includes almost all of your device’s data and settings. A backup from a computer doesn’t include:

Content from the iTunes and App Stores, or PDFs downloaded directly to Apple Books
Content synced from Finder or iTunes, like imported MP3s or CDs, videos, books, and photos
Data already stored in iCloud, like iCloud Photos, iMessages, and text (SMS) and multimedia (MMS) messages
Face ID or Touch ID settings
Apple Pay information and settings
Apple Mail data
Activity, Health, and Keychain data (to back up this content, you’ll need to use Encrypted Backup in iTunes.)

Can I use my device’s backup for another kind of device, like an iPhone backup for an iPad?

You can restore a device from a backup of another kind of device, like using an iPad backup for an iPhone, but certain types of content won’t transfer. This content includes photos, Messages and attachments in Messages, Voice Memos, and apps that aren’t compatible with the device that you’re setting up. For example, apps compatible only with iPad won’t transfer to your iPhone.

If your devices use iCloud and Messages in iCloud, your iMessages and text (SMS) and multimedia (MMS) messages are automatically stored in iCloud.

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What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch

Use these steps to transfer information to your new device, then remove your personal information from your old device.

Before you sell, give away, or trade in your device, you should first transfer information to your new device, then remove your personal information from your old device.

You shouldn’t manually delete your contacts, calendars, reminders, documents, photos, or any other iCloud information while you’re signed in to iCloud with your Apple ID. This would delete your content from the iCloud servers and any of your devices signed in to iCloud.

If you still have your iPhone, iPad, or iPod touch

Follow these steps to transfer information to your new device, then remove your personal information from your old device.

Transfer information to your new device

If you have a new iPhone, iPad, or iPod touch, you can use Quick Start to automatically transfer information from your old device to your new device if you’re using iOS 11 or later. Use iCloud, iTunes, or the Finder to transfer information to your new device if you’re using iOS 10 or earlier.

If your phone number will change with your new device, add additional trusted phone numbers to your account to ensure you don’t lose access. If you no longer have access to your old phone number, you can generate a two-factor authentication code on your old device if needed.

Remove your personal information from your old device

If you paired an Apple Watch with your iPhone, unpair your Apple Watch.
Back up your device.
Sign out of iCloud and the iTunes & App Store.
- If you’re using iOS 10.3 or later, tap Settings > [your name]. Scroll down and tap Sign Out. Enter your Apple ID password and tap Turn Off.
- If you’re using iOS 10.2 or earlier, tap Settings > iCloud > Sign Out. Tap Sign Out again, then tap Delete from My [device] and enter your Apple ID password. Then go to Settings > iTunes & App Store > Apple ID > Sign Out.
If you’re switching to a non-Apple phone, deregister iMessage.
Go back to Settings and tap General > Transfer or Reset [device] > Erase All Content and Settings. If you turned on Find My [device], you might need to enter your Apple ID and password. If your device uses eSIM, choose the option to erase your device and the eSIM profile when asked.
If asked for your device passcode or Restrictions passcode, enter it. Then tap Erase [device].
Contact your carrier for help transferring service to a new owner. If you aren’t using a SIM card with your device, you can contact them to get help transferring service to the new owner.
Remove your old device from your list of trusted devices.

When you erase your iPhone, iPad, or iPod touch, Find My [device] and Activation Lock are turned off.

If you no longer have your iPhone, iPad, or iPod touch

If the steps above weren’t completed and you no longer have your device, use these steps:

Ask the new owner to erase all content and settings using the above steps.
If you’re using iCloud and Find My [device] on the device, sign in to iCloud.com/find or the Find My app on another device, select the device, and click Erase. After the device has been erased, click Remove from Account.
If you can’t follow either of the above steps, change your Apple ID password. This won’t remove personal information that’s stored on your old device, but it prevents the new owner from deleting your information from iCloud.
If you’re switching to a non-Apple phone, deregister iMessage.
If you’re using Apple Pay, you can remove your credit or debit cards at iCloud.com. Choose Account Settings to see which devices are using Apple Pay, then click the device. Next to Apple Pay, click Remove.
Remove your old device from your list of trusted devices.

If you’re trading in an Android device to Apple

Before you send in an Android device to Apple as a trade-in, be sure to do the following:

Back up your data.
Erase the device.
Remove any SIM cards, memory cards, cases, and screen protectors.

Contact your device’s manufacturer if you need help.

Learn more

Make a backup of your iPhone, iPad, or iPod touch or restore from a backup.
Remove all of your cards from Apple Pay.
Get help if your iPhone, iPad, or iPod touch is lost or stolen.
Learn about Activation Lock.
No matter the model or condition, we can turn your device into something good for you and good for the planet. Learn how to trade in or recycle your iPhone, iPad, or iPod touch with Apple Trade In.

When you tap Erase All Content and Settings, it completely erases your device, including any credit or debit cards you added for Apple Pay and any photos, contacts, music, or apps. It will also turn off iCloud, iMessage, FaceTime, Game Center, and other services. Your content won’t be deleted from iCloud when you erase your device.

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iPhone Repair and Service

Where can I get Apple-certified iPhone repairs?

You can get Apple-certified repairs and service at the Apple Store or with one of our Apple Authorized Service Providers. You can also send your iPhone to an Apple Repair Center. The technicians at all these locations receive Apple training. They deliver the same high-quality service with genuine Apple parts. The repairs are backed by Apple.

Hardware service may no longer be available for older iPhones. Contact your local provider to inquire about available service options.

Choose «Get service» to identify your issue and speak with a support advisor or find a repair location.

How long will my iPhone repair take?

The Apple Store and many of our Apple Authorized Service Providers offer same-day service for some repairs, such as screen repair. If your technician needs to send your iPhone to an Apple Repair Center, you’ll be notified when it’s ready for pickup.

How much do iPhone repairs cost?

After examining your iPhone, your technician will confirm the total costs for repair or replacement. In some cases, a repair might be covered by the Apple warranty, an AppleCare plan, or consumer law.

What if I have AppleCare+ for iPhone?

AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental damage is subject to a service fee.

If you don’t have AppleCare+, you’ll pay the out-of-warranty fee for that type of repair.

Screen-only or back-glass only* damage	Any other damage
AppleCare+ service fee	$ 29	$ 99

* Back-glass only repairs are available for iPhone 12 and iPhone 13 models only. Terms and conditions apply.

Not sure if you’re covered? Check if you have AppleCare+ coverage by entering your iPhone serial number.

Genuine parts

Genuine Apple Parts are critical to a quality repair. Visit an Apple Store or an Apple Authorized Service Provider to make sure you get your product back working the way it should.

Other iPhone repairs

Do you need a repair for other issues like the Home button or liquid damage?

If your iPhone issue is covered by the Apple warranty, AppleCare+, or consumer law, there’s no charge. This does not include accidental damage, which requires a fee.
If your iPhone was damaged and you have AppleCare+, the coverage includes accidental damage protection. Each incident has a service fee.
If your iPhone was damaged and you don’t have AppleCare+, your repair fee will vary, depending on the repair. The out-of-warranty prices on this page are for repairs made by Apple. Apple Authorized Service Providers may set their own fees.

Not sure if you’re covered? Check if you have AppleCare+ coverage by entering your iPhone serial number.

Screen repair

You can repair a cracked iPhone screen at an Apple Store, an Apple Authorized Service Provider, or by sending it to an Apple Repair Center. If you have an AppleCare+ plan, you can use it to cover screen repair.

All of these locations use genuine Apple parts to ensure that your screen works like new after it’s repaired. Some locations offer same-day service.

Battery replacement

If your battery has an issue that’s covered by the Apple Limited Warranty, AppleCare+, or consumer law, we’ll service your iPhone at no additional cost.

Our warranty doesn’t cover batteries that wear down from normal use. If your battery wears down, we offer out-of-warranty battery service for a fee. If you have AppleCare+, it covers your iPhone for no additional charge if your product’s battery holds less than 80 percent of its original capacity. We might need to test your product to find the cause of your battery issue.