Apple photos how to

Get help with iCloud Photos

Learn how to manage iCloud Photos, find missing photos and videos, and delete the ones you don’t want anymore.

What if some of my photos and videos are missing after I turn on iCloud Photos?

Look for your missing photos and videos in the Recently Deleted album of your Photos app, and make sure that you signed in to iCloud with the correct Apple ID. Learn more about how to find missing photos and videos in the Photos app.

Any photos or videos you copy to your device through iTunes are not copied in iCloud Photos. To add your original, full resolution versions, follow these steps:

On your Mac with OS X Yosemite 10.10.3 or later

To upload original versions of your photo library, open the Photos app, then choose Photos > Preferences and turn on iCloud Photos.

You can also use AirDrop to copy the photos from your computer to your iPhone, iPad, or iPod touch:

1. Make sure that you’re signed in with the same Apple ID on your computer and iOS device.
2. Unlock your iOS device and turn on AirDrop.
3. Open a new Finder window on your Mac and choose AirDrop in the sidebar.
4. Drag the photos to the icon for the iOS device in the Finder window.

On your PC with Windows 8 or later

What happens when you delete photos from a device using iCloud Photos?

When you delete a photo or video from the Photos app on your iPhone, iPad, iPod touch, or Mac, it also deletes from your iCloud Photos and any other devices where you’re signed in to iCloud Photos. It also no longer counts towards your iCloud storage. If you want to remove photos and videos from all your iOS devices, your Mac, and iCloud.com, you can delete them in the Photos app.

You can recover your photos and videos from the Recently Deleted album for 30 days. Learn how to recover a recently deleted photo.

Can I see all the photos and videos from my Mac on iCloud.com?

iCloud Photos uploads photos and videos from your Mac System Library. Photos and videos that you keep outside of your System Library won’t upload or update across your devices.

How do I check the status of my uploads or downloads to iCloud Photos?

1. Open the Photos app.
2. Select the Library tab, then tap All Photos.
3. Scroll to the bottom to see the status bar.

You can also find photos and videos from your Photos Library that haven’t been uploaded to iCloud in a smart album on your Mac.

What happens when I go over my iCloud storage limit?

If you exceed your iCloud storage limit, photos and videos won’t upload to iCloud and your library won’t stay up to date across your devices. To continue using iCloud Photos, upgrade your storage plan or reduce the amount of storage that you’re using.

Reduce the storage for iCloud Photos by deleting photos and videos that you don’t want to keep from your iOS devices or on iCloud.com. Your device will immediately remove any photos and videos that you delete and they won’t be available for recovery in your Recently Deleted album.

If you’re out of storage, your devices won’t back up to iCloud, and new photos, videos, documents, and your information won’t stay up to date.

How do I turn off iCloud Photos on only one device?

You can turn off iCloud Photos on a single device when you follow these steps:

• On your iPhone, iPad, or iPod touch, go to Settings > [your name] > iCloud > Photos, then turn off iCloud Photos.
• On your Mac, open the Photos app, then choose Photos > Preferences, then click iCloud, then deselect iCloud Photos.
• On your Apple TV 4K or Apple TV HD, go to Settings > Accounts > iCloud. Under Photos, press Select to turn off iCloud Photos.

If you have Optimize Storage turned on, you might not have all of your original photos and videos on your device. To download the original photos and videos on your iOS device, go to Settings > [your name] > iCloud > Photos and select Download and Keep Originals. On your Mac, open Photos, choose Photos > Preferences, then click iCloud, then select Download Originals to this Mac. Keep your device plugged in to power and connected to the internet. After your originals download, you can turn off iCloud Photos. You can also select the photos and videos that you want to download from iCloud.com.

Before you turn off iCloud Photos, you might want to make a copy of your photos and videos.

How do I remove all iCloud Photos content from iCloud and my devices?

To turn off your iCloud Photos everywhere, follow these steps:

• On your iPhone, iPad, or iPod touch, go to Settings > [your name] > iCloud > Manage Storage > Photos, then tap Disable & Delete.
• On your Mac, go to Apple menu > System Preferences, then click Apple ID. Choose iCloud, then click Manage. Select Photos, then click Turn Off and Delete.

If you change your mind, follow the steps above on your device then select Undo Delete.

Photos and videos are stored in your account for 30 days. To download your photos and videos on your iOS device, go to Settings > [your name] > iCloud > Photos and select Download and Keep Originals. On your Mac, open Photos, choose Photos > Preferences, then click iCloud, then select Download Originals to this Mac. You can also select the photos and videos that you want to download from iCloud.com.

What happened to the My Photo Stream album?

When you turn on iCloud Photos, photos from My Photo Stream that are in your My Photo Stream album but not saved to your library are removed. After you turn on iCloud Photos, you won’t see a separate My Photo Stream album.

If you have an additional device with My Photo Stream turned on and iCloud Photos turned off, you’ll still see a My Photo Stream album on that device. Any new photos that you take or add to your library show in that album on that device.

Learn more

In earlier versions of iOS, macOS, tvOS, and iCloud for Windows, iCloud Photos was called iCloud Photo Library.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

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Access and view iCloud Photos on your iPhone, iPad, or iPod touch

With iCloud Photos, you can browse, search, and share all the photos and videos from any of your devices.

All of your photos on all of your devices

iCloud Photos works seamlessly with the Photos app to keep your photos and videos securely stored in iCloud and up to date on your iPhone, iPad, iPod touch, Mac, Apple TV, and iCloud.com. For example, let’s say you have an iPhone, iPad, and Mac. You can take a photo on your iPhone and see that same photo on your other devices and iCloud.com too.

How to turn on iCloud Photos

1. Go to Settings > [your name] > iCloud.
2. Tap Photos.
3. If you need to, tap to turn on iCloud Photos.

If you can’t turn on iCloud Photos, you might need to make changes to your storage plan.

How to access iCloud Photos

1. Open the Photos app.
2. Tap the Photos tab to see your photos.
3. Tap the Albums tab to see My Albums, Shared Albums, People & Places, Media Types, and Other Albums. You can also learn more about content that you share with others.

See your recently deleted photos:

1. Open the Photos app.
2. Tap Albums tab .
3. Scroll down to Other Albums and tap Recently Deleted.

Deleted photos and videos are placed in the Recently Deleted album on your device, where they remain for 30 days. After that, items are permanently removed from all your devices set up for iCloud Photos.

How to check your iCloud storage

It’s easy to see how much storage your iCloud Photos use:

1. Go to Settings > [your name].
2. Tap iCloud > Manage Storage.
3. Tap Change Storage Plan to make changes.

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Transfer photos and videos from your iPhone, iPad, or iPod touch

Learn how to transfer photos and videos from your iPhone, iPad, or iPod touch to your Mac or PC. You can also make your photos available on all your devices with iCloud Photos.

Use iCloud Photos

iCloud Photos keeps your photos and videos safe, up to date, and available automatically on all of your Apple devices, on iCloud.com, and even your PC. When you use iCloud Photos, you don’t need to import photos from one iCloud device to another. iCloud Photos always uploads and stores your original, full-resolution photos. You can keep full-resolution originals on each of your devices, or save space with device-optimized versions instead. Either way, you can download your originals whenever you need them. Any organizational changes or edits you make are always kept up to date across all your Apple devices. Learn how to set up and use iCloud Photos.

The photos and videos that you keep in iCloud Photos use your iCloud storage. Before you turn on iCloud Photos, make sure that you have enough space in iCloud to store your entire collection. You can see how much space you need and then upgrade your storage plan if necessary.

Import to your Mac

You can use the Photos app to import photos from your iPhone, iPad, or iPod touch to your Mac.

1. Connect your iPhone, iPad, or iPod touch to your Mac with a USB cable.
2. Open the Photos app on your computer.
3. The Photos app shows an Import screen with all the photos and videos that are on your connected device. If the Import screen doesn’t automatically appear, click the device’s name in the Photos sidebar.
4. If asked, unlock your iOS or iPadOS device using your passcode. If you see a prompt on your iOS or iPadOS device asking you to Trust This Computer, tap Trust to continue.
5. Choose where you want to import your photos. Next to «Import to,» you can choose an existing album or create a new one.
6. Select the photos you want to import and click Import Selected, or click Import All New Photos.
   
7. Wait for the process to finish, then disconnect your device from your Mac.

Import to your Windows PC

You can import photos to your PC by connecting your device to your computer and using the Windows Photos app:

1. Make sure that you have the latest version of iTunes on your PC. Importing photos to your PC requires iTunes 12.5.1 or later.
2. Connect your iPhone, iPad, or iPod touch to your PC with a USB cable.
3. If asked, unlock your iOS or iPadOS device using your passcode.
4. If you see a prompt on your iOS or iPadOS device asking you to Trust This Computer, tap Trust or Allow to continue.

If you have iCloud Photos turned on, you need to download the original, full resolution versions of your photos to your iPhone before you import to your PC. Find out how.

When you import videos from your iOS or iPadOS device to your PC, some might be rotated incorrectly in the Windows Photos app. You can add these videos to iTunes to play them in the correct orientation.

If you’re having trouble importing photos from your iOS or iPadOS device to Windows 10, try these steps:

1. On your iOS or iPadOS device, open the Settings app. Tap Camera, then tap Formats.
2. Tap Most Compatible. From now on, your camera will create photos and videos in JPEG and H.264 formats.

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Set up and use iCloud Photos on your Windows PC

iCloud Photos safely stores all your photos and videos in iCloud, so they’re available on all your devices.

iCloud Photos uploads new photos and videos from your Windows PC so you can view them in the Photos app on your iPhone, iPad, iPod touch, Mac, and on iCloud.com. New photos that you take automatically show up on your PC, and you can download them with a double-click.

Turn on iCloud Photos

Make sure that you set up iCloud on your iPhone, iPad, or iPod touch or Mac, that you turned on iCloud Photos, and that you’re signed in with your Apple ID.

1. Download iCloud for Windows.
2. Open iCloud for Windows. Make sure you’re signed in with your Apple ID.
3. Next to Photos, click Options.
4. Select iCloud Photos.
   
5. Click Done, then click Apply.
6. Turn on iCloud Photos on all of your Apple devices.

In iCloud for Windows 10 or later, you can also choose to use Shared Albums, and customize the location of your Shared Albums folders. If you’re using iCloud for Windows 7, you can also choose to use My Photo Stream.

When you turn on iCloud Photos on your PC in iCloud for Windows 7, My Photo Stream is turned off automatically. If you want to send new photos to your devices that don’t use iCloud Photos, you can turn My Photo Stream back on.

Upload your photos and videos to iCloud Photos

You can upload your photos and videos from your PC to iCloud Photos when you follow these steps:

In iCloud for Windows 10 or later

1. Open a File Explorer window.
2. In the Navigation pane, click iCloud Photos.
3. In another window, open the folder where you currently store the photos that you want to add to iCloud Photos.
4. Select the photos that you want to add.
5. Drag them into the iCloud Photos folder.

You can view the photos and videos you uploaded in the Photos app on iCloud.com and on all your Apple devices.

In older versions of iCloud for Windows

1. Open a File Explorer window.
2. Under Favorites, click iCloud Photos.
3. Click Upload photos and videos.
4. Choose the photos and videos you want to upload and click Open.

You can view the photos and videos you uploaded in the Photos app on iCloud.com and on all your Apple devices.

Download your photos and videos from iCloud Photos

In iCloud for Windows 11.1 or later

New photos and videos you add to iCloud Photos are shown on your PC automatically. To download the file from iCloud when you view it, double-click its thumbnail. You can also keep your photos downloaded on your PC with these steps:

1. Open File Explorer.
2. In the Navigation pane, click iCloud Photos.
3. Select the images you want to keep on your PC.
4. Right-click the selection and choose «Always keep on this device.»

If you change a photo or video on another device or on iCloud.com, it updates automatically on your PC.

In older versions of iCloud for Windows

New photos and videos you add to iCloud Photos will automatically download to your PC. You can also download older photos and videos with these steps:

1. Open File Explorer (Windows 10) or Windows Explorer (Windows 7).
2. Click iCloud Photos in the Navigation pane. If you don’t see iCloud Photos, click Pictures in the Navigation pane, then double-click iCloud Photos.
   • In iCloud for Windows 10, click the Notification area in the taskbar, then click Download Photos in the iCloud Photos notification. Choose the photos and videos you want to download by year.
   • In iCloud for Windows 7, click “Download photos and videos” in the Windows Explorer toolbar. Choose the photos and videos you want to download by year, then click Download.

Your photos and videos download to the location you set in iCloud Photos Options.

In iCloud for Windows 10 or later, if you change a photo or video on another device or on iCloud.com, it updates automatically on your PC. In iCloud for Windows version 7, you need to re-download the photos to see any updates.

Find your photos on your PC

To find your photos, follow the steps for the version of Windows you use on your PC.

1. Open File Explorer.
2. Click iCloud Photos from the Navigation pane.

1. Go to the Start screen. If you use Windows 8.1, click the down arrow in the bottom-left corner.
2. Select iCloud Photos.

1. Click the Windows Start button, then click Pictures.
2. Click iCloud Photos or Photo Stream under the Favorites menu in the panel on the left.
3. Double-click My Photo Stream to view your photos. This also shows up as a folder in the window that appears.

My Photo Stream isn’t available in iCloud for Windows 10 or later.

Learn more

• If your iCloud Photos aren’t loading on your PC, learn what to do.
• Learn more about iCloud system requirements.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

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