Apple repairs and service coverage expired

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Question: Q: REPAIRS and SERVICE COVERAGE EXPIRED: NEED TO CHANGE BATTERY
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Obtaining service for your Apple product after an expired warranty
Apple and the environment
About vintage products
About obsolete products
Question: Q: Apple Support Coverage shows ‘Repairs and Service Coverage: Expired’ on a 10-month-old MacBook Pro
All replies
Apple Repair
Send your product to Apple
Find an Apple Authorized Service Provider
Visit a Genius at an Apple Store
iPhone Repair and Service
Where can I get Apple-certified iPhone repairs?
How long will my iPhone repair take?
How much do iPhone repairs cost?
What if I have AppleCare+ for iPhone?
Genuine parts
Other iPhone repairs
Screen repair
Battery replacement
iPhone 13 repair costs in the United States
iPhone 12 repair costs in the United States
iPhone 11 repair costs in the United States
iPhone X repair costs in the United States
iPhone 8 repair costs in the United States
iPhone 7 repair costs in the United States
iPhone 6 repair costs in the United States
iPhone SE repair costs in the United States
iPhone 5 repair costs in the United States
iPhone 4 repair costs in the United States
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Question: Q: REPAIRS and SERVICE COVERAGE EXPIRED: NEED TO CHANGE BATTERY

Hi. I was wondering if Apple Service would still help me and accept my request to change the battery of my macbook pro even though the service and coverage is already expired. I am willing to pay if ever. I am sorry I not a very tech savvy person.

I would highly appreciate all responses. Thanks.

Posted on Feb 27, 2020 6:28 PM

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They should be able to as long as not an Obsolete Mac. Here are some prices you can expect to pay for a battery on a Mac:

If needing pricing for a different country, you can change this at the bottom-right by clicking on the flag

Feb 27, 2020 6:32 PM

That only means that your warranty or AppleCare (if used) has expired. It doesn’t mean that they won’t change the battery for a price if needed. However, I’m still unclear on the eligibility for a battery replacement service. I was under the impression that Apple still requires that the battery health be under 80% to be eligible for the paid service.

For all the Retina MacBook Pros, the battery is held in the case with an adhesive. Since it would be a pain to remove this adhesive (solvents are usually involved) Apple simplifies the battery replacement service into a complete replacement using a prepared top case (may be new or refurbished) with a fresh battery. They receive the top case and will send it in to get a new battery where it would then go out as a replacement part for a battery service or to fix top case damage. The top case includes the case materials, the keyboard, trackpad, power button, etc.

So — what particular model? As in type and year?

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Obtaining service for your Apple product after an expired warranty

Learn about your options for getting service and parts for Apple devices that are past their warranty period.

Owners of iPhone, iPad, iPod, Mac, or Apple TV products may obtain service and parts from Apple service providers, including Apple Retail Stores and Independent Repair Providers, for a minimum of 5 years from when Apple last distributed the product for sale.

Service and parts may be obtained for longer, as required by law or for up to 7 years, subject to parts availability. Additionally, Mac notebooks may be eligible for an extended battery-only repair period for up to 10 years from when the product was last distributed for sale, subject to parts availability.

Apple discontinues hardware service for certain technologically-obsolete products. Your device is supported by ongoing OS updates and backed by a network of more than 5,000 Apple-certified repair locations that you can count on if something unexpected happens.

Apple and the environment

Apple devices are designed to be long-lasting. They are made of durable materials that are heavily-tested in our Reliability Testing Lab. The longer you use your device, the better it is for the planet. For more information about Apple and the environment, go to https://www.apple.com/environment.

About vintage products

Products are considered vintage when Apple stopped distributing them for sale more than 5 and less than 7 years ago.

For products purchased in France, see Statutory Warranties of Seller and Spare Parts. Owners of new iPhone or Mac notebook products purchased after December 31, 2020 in France, may obtain service and parts from Apple or Apple service providers for 7 years from the date the product model was last supplied by Apple for distribution into France.

Find out which products are vintage:

About obsolete products

Products are considered obsolete when Apple stopped distributing them for sale more than 7 years ago. Monster-branded Beats products are considered obsolete regardless of when they were purchased.

Apple discontinues all hardware service for obsolete products, with the sole exception of Mac notebooks that are eligible for an additional battery-only repair period. Service providers cannot order parts for obsolete products.

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Question: Q: Apple Support Coverage shows ‘Repairs and Service Coverage: Expired’ on a 10-month-old MacBook Pro

I bought a 13″ Retina MacBook Pro (Early 2015 edition) 10 months ago from an authorized retailer in my country. I didn’t buy AppleCare at the time as I couldn’t and I thought I would do that later. But now that I want to and went on to check the warranty status on my product, this is what I got. Does it mean my product can no longer have AppleCare? How can a 10-month-old product’s warranty get expired? I have both the box my Mac came with an original receipt of purchase. What are my options here?

MacBook Pro with Retina display, OS X El Capitan (10.11.4)

Posted on May 2, 2016 10:37 PM

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This is from the website

I would advise you to click on the support link at the top of the page and chat with Apple and see what they have to say — chances are that the information on the website you are checking may be erroneous

May 2, 2016 10:43 PM

Having purchased the Mac from an authorized dealer outside the U.S. doesn’t guarantee the one year limited warranty.

May 2, 2016 10:47 PM

Unfortunately, Apple usually starts the warranty period when they ship the product; when you purchase a Mac from a reseller, you need to register it online using your Apple ID and possibly having to prove the purchase date by sending a copy of your purchase receipt to Apple as the product might have been sitting at the reseller for weeks.

So, did you register your device online? If you still have the receipt, I’d suggest contacting Apple to get the date changed.

May 2, 2016 11:03 PM

Thank you, let me try and use the Support Chat option and see what Apple reps have to say about it.

May 2, 2016 11:21 PM

Yes, I checked it from https://checkcoverage.apple.com/
I was under the impression that you get a one-year limited warranty no matter where you bought the product from. I registered my Mac when I bought it.

May 2, 2016 11:24 PM

So, did you register your device online? If you still have the receipt, I’d suggest contacting Apple to get the date changed.

Yep I remember registering it online but they never asked for a have the purchase receipt sent to them. I do, however, have that purchase receipt with me.

May 2, 2016 11:30 PM

You have right to even buy AppleCare for your MacBook Pro. I fit possible, try to make Genius Bar appointment and ask about it.

May 2, 2016 11:32 PM

Did you register it with your purchase date? As I said, the date is automatically set by Apple when 1) you buy the product directly from Apple or 2) when the product is shipped to the reseller. So, you would need to check the dates on your online registration.

And yes, the warranty is for one year — but, as I said, it depends on when the warranty was started.

At this point, I would take it and the receipt to your nearest Apple store and ask them to change the date. You can then purchase Applecare (the extended plan) if that is what you want to do.

May 3, 2016 7:28 AM

Question: Q: Apple Support Coverage shows ‘Repairs and Service Coverage: Expired’ on a 10-month-old MacBook Pro More Less

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Apple Repair

We’re here to help. Apple-certified repairs are performed by trusted experts who use genuine Apple parts. Only Apple-certified repairs are backed by Apple. Whichever option you choose, you’ll get your product back working exactly the way it should.

Send your product to Apple

Online or over the phone, we’ll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment. This service is available for most Apple products.

Find an Apple Authorized Service Provider

Our network of Apple Authorized Service Providers give you lots of convenient locations for Apple repairs. In some areas, you can even schedule a technician to perform an iPhone screen repair at your home or office.

Visit a Genius at an Apple Store

You can do more than shop and learn in an Apple Store. Start a repair request below to make a reservation with a Genius to get help with a hardware repair.

You can check if a provider is an Independent Repair Provider or an Apple Authorized Service Provider. Independent Repair Providers have access to Apple genuine parts and repair resources. Independent Repair Providers do not provide repairs covered by Apple’s warranty or AppleCare plans* but may offer their own repair warranty.

*Unless required by law, repairs made by Independent Repair Providers are not backed by Apple. Any damage that your device may incur by a non-Apple authorized repair provider is not covered by Apple’s Limited Warranty or an AppleCare plan.

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iPhone Repair and Service

Where can I get Apple-certified iPhone repairs?

You can get Apple-certified repairs and service at the Apple Store or with one of our Apple Authorized Service Providers. You can also send your iPhone to an Apple Repair Center. The technicians at all these locations receive Apple training. They deliver the same high-quality service with genuine Apple parts. The repairs are backed by Apple.

Hardware service may no longer be available for older iPhones. Contact your local provider to inquire about available service options.

Choose «Get service» to identify your issue and speak with a support advisor or find a repair location.

How long will my iPhone repair take?

The Apple Store and many of our Apple Authorized Service Providers offer same-day service for some repairs, such as screen repair. If your technician needs to send your iPhone to an Apple Repair Center, you’ll be notified when it’s ready for pickup.

How much do iPhone repairs cost?

After examining your iPhone, your technician will confirm the total costs for repair or replacement. In some cases, a repair might be covered by the Apple warranty, an AppleCare plan, or consumer law.

What if I have AppleCare+ for iPhone?

AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental damage is subject to a service fee.

If you don’t have AppleCare+, you’ll pay the out-of-warranty fee for that type of repair.

Screen-only or back-glass only* damage	Any other damage
AppleCare+ service fee	$ 29	$ 99

* Back-glass only repairs are available for iPhone 12 and iPhone 13 models only. Terms and conditions apply.

Not sure if you’re covered? Check if you have AppleCare+ coverage by entering your iPhone serial number.

Genuine parts

Genuine Apple Parts are critical to a quality repair. Visit an Apple Store or an Apple Authorized Service Provider to make sure you get your product back working the way it should.

Other iPhone repairs

Do you need a repair for other issues like the Home button or liquid damage?

If your iPhone issue is covered by the Apple warranty, AppleCare+, or consumer law, there’s no charge. This does not include accidental damage, which requires a fee.
If your iPhone was damaged and you have AppleCare+, the coverage includes accidental damage protection. Each incident has a service fee.
If your iPhone was damaged and you don’t have AppleCare+, your repair fee will vary, depending on the repair. The out-of-warranty prices on this page are for repairs made by Apple. Apple Authorized Service Providers may set their own fees.

Not sure if you’re covered? Check if you have AppleCare+ coverage by entering your iPhone serial number.

Screen repair

You can repair a cracked iPhone screen at an Apple Store, an Apple Authorized Service Provider, or by sending it to an Apple Repair Center. If you have an AppleCare+ plan, you can use it to cover screen repair.

All of these locations use genuine Apple parts to ensure that your screen works like new after it’s repaired. Some locations offer same-day service.

Battery replacement

If your battery has an issue that’s covered by the Apple Limited Warranty, AppleCare+, or consumer law, we’ll service your iPhone at no additional cost.

Our warranty doesn’t cover batteries that wear down from normal use. If your battery wears down, we offer out-of-warranty battery service for a fee. If you have AppleCare+, it covers your iPhone for no additional charge if your product’s battery holds less than 80 percent of its original capacity. We might need to test your product to find the cause of your battery issue.