Apple services by country

Contact Apple for support and service

See a list of Apple phone numbers around the world.

Please note that this is the contact page for support and service, not the corporate page for contacting Apple, which includes information on sales and product inquiries.

Before you call, have your serial number ready or start your support request online and we’ll connect you to an expert.

Many phone numbers listed here only work when dialed from within their associated countries or regions. If your country or region is not listed, view all support options.

The United States and Canada

Education customers
Support: 1-800-800-2775
Sales: 1-800-780-5009

Enterprise
1-866-752-7753

App Store, iTunes Store, and Apple Books billing and help
Contact Apple Support

Apple Cash and person to person payments
1-877-233-8552

Latin America and the Caribbean

Brazil
0800-761-0880

Mexico
001-866-676-5682

Europe

Austria
0800 220325

Belgium (French)
0800 80 404

Belgium (Flemish)
0800 80 407

Bulgaria
00800 6002 7753

Croatia
0800 222 427

Cyprus
800 92433

Czech Republic
800 700527

Denmark
80249625

Estonia
8000 044333

Finland
0800 96372

Germany
0800 6645 451

Greece
00800 4414 5417 2
021 0300 9960 1

Hungary
06 80 983 435

Ireland
1800 804 062

Italy
800915904

Latvia
800 03251

Liechtenstein
0800 00 1853 2

Lithuania
(8-800) 30772

Luxembourg
800 24550

Malta
800 62072 2

Netherlands
0800 0201581

Norway
240 55133 1

Poland
00800 4411875 2

Portugal
800207983

Romania
0800 400138

Russia
8 800 555 6734 3

Slovakia
0800 178661

Slovenia
0800 80321

Spain
900812703

Sweden
020 100 529

Turkey
00800 4488 29878 2
0216 282 1622 1

Ukraine
0800 509 382

Telephone numbers are subject to change.

1. Local and national telephone rates apply. Back
2. Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back
3. PSTN local rate for Moscow, national rates for other regions. In accordance with the sanctions on the Crimea Region announced by the US Government on December 19, 2014 and European Council Regulation No 1351/2014 dated December 18, 2014, the sale of Apple products and/or provision of services related to Apple products in the Crimea Region is suspended as of February 1, 2015. Back

Africa

Egypt
0800 000 0888 1

South Africa
0800 444 426 1

Telephone numbers are subject to change.

1. Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back

Asia Pacific

Australia
(61) 1-300-321-456 1

Brunei
801-4384 2

Fiji
(61) 1-300-321-456 3

Guam
1-800-865-0853

India
000800 1009009 1 4

Indonesia
0800-1-027753

Japan
Within Japan:
0120-277-535
Outside Japan:
(81) 3-6365-4705 1

Macau
(853) 6262-1631 1

Malaysia
1-800 803 638

New Zealand
0800 1 27753

Pakistan 1 4
Dial 00800 01001 first,
then dial 800 361 0479

Philippines 4
1-800-1441-0234 (PLDT and
Smart Communications)
1-800-8908-8277 (Globe)

Singapore
Within Singapore:
800-186-1087
Outside Singapore:
(65) 6972-5171 1

South Korea
080 333 4000 4

Taiwan
0800-095-988

Thailand
Within Thailand:
1800 019 900 5

Tonga
(61) 1-300-321-456 3

Vanuatu
(61) 1-300-321-456 3

Vietnam
1800 1127

Telephone numbers are subject to change.

1. Local and national telephone rates apply. Back
2. Free phone technical support number is not accessible by mobile phone. Back
3. Customers calling will be charged at relevant IDD carrier IDD rate. Back
4. Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back
5. This phone number is only accessible from dialing within Thailand. Back

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Change your Apple ID country or region

Before you update your location, you must spend your store credit, cancel your subscriptions, and get a payment method for your new country or region.

What to do before you change your country or region

• Spend any balance remaining on your Apple ID. If you’re not sure whether you have a balance, check your Apple ID balance.
• Cancel your subscriptions and wait until the end of the subscription period.
• Wait for any memberships, pre-orders, movie rentals, or Season Passes to complete, and wait for any pending store credit refunds to process. You can cancel a pre-order.
• Make sure that you have a payment method for your new country or region. See what payment methods you can use.
• Redownload your apps, music, movies, TV shows, and books on any devices that you might use to play or read them in the future. That’s because some types of content might not be available in your new country or region. (Learn what types of content and services are available in your new country or region.)

Use your iPhone, iPad, or iPod touch to change your region

1. Open the Settings app.
2. Tap your name, then tap Media & Purchases.
3. Tap View Account. You might be asked to sign in.
4. Tap Country/Region.
   
5. Tap Change Country or Region.
6. Tap your new country or region, then review the Terms & Conditions.
7. Tap Agree in the upper-right corner, then tap Agree again to confirm.
8. Select a payment method and enter your new payment information and billing address, then tap Next. You must enter a valid payment method for your new country or region.* Learn more about how to change or remove your Apple ID payment information.

Use your computer to change your region

1. Open the Music app or iTunes.
2. In the menu bar at the top of the screen or the top of the iTunes window, click Account, then click View My Account.
3. Sign in with your Apple ID.
4. On the Account Information page, click Change Country or Region.
   

Select your new country or region.

Review the Terms & Conditions, then click Agree. Click Agree again to confirm.

Enter your new payment information* and billing address, then click Continue.

Change your region online

1. Sign in to your Apple ID account page.
2. Scroll to the Account section, then click Edit.
3. From the Country/Region menu, select your new country or region.
4. Follow the onscreen instructions. You must enter a valid payment method for your new country or region.*

If you can’t change your country or region

If you can’t change your country or region, make sure that you canceled your subscriptions and spent your store credit. Complete these steps before you try to change your country or region.

If you’re a part of a Family Sharing group, you might not be able to change your country or region. Learn how to leave a Family Sharing group.

If you still can’t change your country or region, or you have less store credit than the cost of a single item, contact Apple Support.

Learn more

• After you update your Apple ID billing address and payment method, you can upgrade your iCloud Storage using the pricing in your new country or region. Learn more about iCloud storage.
• View the Apple Media Services Terms and Conditions.

* If you don’t want to enter a payment method, wait until you’re physically in your new country or region, then create a new Apple ID.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

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The best
experiences. Only on Apple.

Get the most out of the devices you love with high‑quality content and services. Award‑winning shows and movies, amazing music in spatial audio, world-class workouts and meditations, trusted news publications, superfun games —
even the ways you pay for things. And they’re only on Apple.

Apple TV+

Stream award-winning
Apple Originals on
every screen.

Apple Music

Listen to music you love
in

spatial audio
with Dolby Atmos. 2

Apple Fitness+

From HIIT to Meditation,
there’s something for everyone.

Apple Arcade

Best collection of mobile
games for every player.

Apple News+

Hundreds of magazines

and leading
newspapers.

iCloud

The best place for
photos
and files.
Great
features to
protect
your privacy.

A lifetime of photos on all your devices.

Record home security video. View it from anywhere. 7

Share photos, folders, and files with ease.

Store files in the cloud. Keep them safe. Access them from anywhere.

Automatic backups give you peace of mind. 8

Browse like it’s nobody’s business. Because it isn’t.

Bundle up to six Apple services and enjoy more for less.

Apple Podcasts

Millions of shows, from

the biggest
names to the

Apple Books

Read, listen, discover.
All in one place.

Apple Card

The simplicity of Apple.
In a credit card.

No fees. Not even hidden ones. 10

Up to 3% unlimited Daily Cash back on every purchase.

Apply in minutes to see if you are approved, with no impact to your credit score. 11

The first credit card that encourages you to pay less interest.

Built for privacy and security.

Interest‑free payments on Apple purchases if you choose to pay with Apple Card Monthly Installments. 12

Even more
experiences,
at
your service.

Today’s
way
to pay.

Credit cards, boarding passes, and more.
All in one place.

Spend it. Send it.
Stash it.

Apple Footer

1. New subscribers only. $4.99/month after free trial. Plan automatically renews until cancelled. Terms apply.
2. Compatible hardware and software required. Not all content available in Dolby Atmos.
3. New subscribers only. $9.99/month after free trial. Plan automatically renews until cancelled. Terms apply.
4. Apple Watch required. New subscribers only. $9.99/month after free trial. Plan automatically renews after trial until cancelled. Terms apply.
5. New subscribers only. $4.99/month after free trial. Plan automatically renews until cancelled. Terms apply.
6. New subscribers only. $9.99/month after free trial. Plan automatically renews until cancelled. Terms apply.
7. HomeKit Secure Video requires a supported iCloud+ plan, compatible HomeKit-enabled security camera, and HomePod, Apple TV, or iPad running as a home hub.
8. Backup of purchased music is not available in all countries or regions. Previous purchases may not be restored if they are no longer on the iTunes Store, App Store, or Apple Books.
9. The Apple One free trial includes only services that you are not currently using through a free trial or a subscription. Plan automatically renews after trial until cancelled. Restrictions and other terms apply.
10. Variable APRs range from 10.99% to 21.99% based on creditworthiness. Rates as of April 1, 2020.
11. Accepting an Apple Card after your application is approved will result in a hard inquiry, which may impact your credit score.

Apple Card Monthly Installments (ACMI) is a 0% APR payment option available to select at checkout for certain Apple products purchased at Apple Store locations, apple.com, the Apple Store app, or by calling 1-800-MY-APPLE, and is subject to credit approval and credit limit. See https://support.apple.com/kb/HT211204 for more information about eligible products. Variable APRs for Apple Card other than ACMI range from 10.99% to 21.99% based on creditworthiness. Rates as of April 1, 2020. If you choose the pay-in-full or one-time-payment option for an ACMI eligible purchase instead of choosing ACMI as the payment option at checkout, that purchase will be subject to the variable APR assigned to your Apple Card. Taxes and shipping are not included in ACMI and are subject to your card’s variable APR. See the Apple Card Customer Agreement for more information. ACMI is not available for purchases made online at the following special stores: Apple Employee Purchase Plan; participating corporate Employee Purchase Programs; Apple at Work for small businesses; Government, and Veterans and Military Purchase Programs, or on refurbished devices. iPhone activation required on iPhone purchases made at an Apple Store with one of these national carriers: AT&T, Sprint, Verizon, or T-Mobile.

To access and use all the features of Apple Card, you must add Apple Card to Wallet on an iPhone or iPad with the latest version of iOS or iPadOS. Update to the latest version by going to Settings > General > Software Update. Tap Download and Install.

Available for qualifying applicants in the United States.

Apple Card is issued by Goldman Sachs Bank USA, Salt Lake City Branch.

• iCloud requires iOS 5 or later on iPhone 3GS or later, iPod touch (3rd generation or later), iPad Pro, iPad or later, iPad Air or later, or iPad mini or later; a Mac computer with OS X Lion 10.7.5 or later; or a PC with Windows 7 or Windows 8 (Outlook 2007 or later or an up-to-date browser is required for accessing email, contacts, and calendars). Some features require iOS 15 or iPadOS 15 and macOS Monterey. Some features require a Wi-Fi connection. Some features are not available in all countries or regions. Access to some services is limited to 10 devices.

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