Apple store in jacksonville

Apple St. Johns Town Center

Opens at 10:00 a.m.

We’re open and look forward to welcoming you. Shop by walking in, reserving a one-on-one session with a Specialist, or buying online and picking up in the store. Get support at the Genius Bar in the store or by making a reservation. Face masks recommended. If you need one, please ask.

Address

Store Hours

Day	Date	Time
Today Today	Dec 8 December 8	10:00 a.m. — 9:00 p.m.
Thu Thursday	Dec 9 December 9	10:00 a.m. — 9:00 p.m.
Fri Friday	Dec 10 December 10	10:00 a.m. — 9:00 p.m.
Sat Saturday	Dec 11 December 11	10:00 a.m. — 9:00 p.m.
Sun Sunday	Dec 12 December 12	11:00 a.m. — 6:00 p.m.
Mon Monday	Dec 13 December 13	10:00 a.m. — 9:00 p.m.
Tue Tuesday	Dec 14 December 14	10:00 a.m. — 9:00 p.m.

How can we help you?

Need help finding what’s right for you? Connect with a Specialist online. Or in a one-on-one session at an Apple Store.

From setting up your device to recovering your Apple ID to replacing a screen, Genius Support has you covered.

Sign language interpretation is available at our stores through an on-demand video service, instantly and at no cost to you. An in-person interpreter can be arranged by advanced request for in-store sessions and events, also at no cost.°

Come see the best of Apple at our stores.

Shop our products and get expert advice in person.

Special Carrier Deals at Apple

Save up to $1000 on the newest iPhone after trade-in. †

Save even more on the newest iPhone when you buy directly from Apple and activate with AT&T, T- Mobile/Sprint, or Verizon. †

Shop one-on-one with a Specialist at an Apple Store.

Get it today. Buy online and we’ll have it ready for pickup.

Apple Trade In

Bring in an eligible device and we’ll trade it for instant credit. 1

Pay monthly at 0% APR when you choose to check out with Apple Card Monthly Installments. 2

We’ll help you find a carrier plan and activate your new iPhone in person.

We’ll help you get started. And keep going.

Every store has dedicated teams for support, learning, and more.

Genius Support

Get expert service and support at the Genius Bar.

• Call 1-800-MY-APPLE or get help here
• How to prepare for an appointment

Источник

Apple Store

• Address : 4712 River City Dr, Jacksonville, FL 32246
• Phone Number : +1 904-380-3080
• Email : info@apple.com
• Postal Code : 32246
• Locality : Jacksonville
• State : Florida (FL)
• Country : United States
• Website : apple.com

This location has 92 reviews from customers.
You can leave a review without register.

1 out of 5 Rating

As a software engineer and physician I have never dealt with such gross incompetence and general lack of helpfulness. Blank stares and repeated nonsensical explanations the employees repeating why Apple would need complete access to my computer, including encrypted patient information (this is illegal), to repair parts of the computer that absolutely do not require any hard drive access. Spent about 2-3 hrs with customer service on the phone afterwards with them repeating the same nonsense and putting me on hold before just disconnecting the line and not responding to further calls/emails/inquiries. As a previous long-time avid Apple fan, this experience combined with a decline in Apple’s security/privacy as well as in their sharp decline in ability to generally design hardware/software, means I will never buy another Apple product again and, as a technophile and go-to tech person for my friends/family/work, will recommend all others to steer clear of all their products.

1 out of 5 Rating

Terrible customer service. All they do is restore your device and beyond that be prepared to pay. I went in with two appointments for my two devices. I was told to come back later that night to finish diagnostics. I came back and was told no techs were there and to come back first thing the next morning to get served immediately. I am sitting here and it is 11:30 AM and I still haven’t been seen. Atrocious customer service. I’m disgusted. I used to value apple for their support but this is a whole new beast with no regard for loyal customers.

5 out of 5 Rating

I read most of the reviews on here and I was concerned. The screen on my phone stopped working. I set an appointment for Saturday. I set the appointment on a Monday. Reading the reviews stopped me from going up there. I couldn’t wait until Saturday and decided to go up there. i went as soon as they opened. They greeted me nicely and set up an appointment for an hour later. I came back and they took great care of me. The staff was friendly. I paid attention just to see if the reviews were right. My experience was awesome. So much that I wrote a review, which I would never do. I had to wait a little but I went and had lunch and came back.

1 out of 5 Rating

Horrible customer service. cant ever get through to someone. Scheduling appts for a week or more later but I instead went to stay and had to only wait minutes so why was there no availability online? Put a repair order in and was told 7-10 days and today is 30 days later. When searching repair and speaking to a rep, the order was cancelled. Now I have to either make an appt far out or go back in and hope wait isnt long. Also have to see if my order just got cancelled in error or was processed but no one ever followed up to call me to advise it was ready. Frustrating!

2 out of 5 Rating

Up until today, I loved Apple at the Town Center. Today totally changed my view on them. I had the worst customer service imaginable and was so frustrated when i left I would rather take the computer to a random repair shop than apple. They refused to help me without an appointment, then told me they were booked 2 weeks out, so to just schedule online. but it is impossilbe to schedule an appointment online, because of how full they are. Guess they think I don’t need my computer for teh next 2-3 weeks. 🙁

Источник

Find a store

Shop early for the best selection of holiday favourites. Shop now

Your safety is our top priority.

Every Apple Store is taking extra health and safety measures.

Face masks may be required based on local conditions

Limiting store occupancy

Questions about safety measures at our stores? See FAQs

Specialists. Apple Trade In. Genius Support. Everything you need is also available online.

Apple’s approach to reopening our stores.

Come see the best of Apple at our stores.

Shop our products and get expert advice in person.

Move everything over to your new iPhone with temporary access to all the iCloud storage you need.

Shop a wide range of curated accessories designed for your Apple products.

Shop one-on-one with a Specialist at an Apple Store.

Get it today. Buy online and we’ll have it ready for pickup.

Apple Trade In

Bring in an eligible device and we’ll trade it for instant credit. 1

We’ll help you find a carrier plan and activate your new iPhone in person.

For a limited time, get 0% APR when you pay in monthly instalments. 2

We’ll help you get started. And keep going.

Every store has dedicated teams for support, learning and more.

Genius Support

Get expert service and support at the Genius Bar.

• Call 800-MY-APPLE or get help here
• How to prepare for an appointment

Источник

Apple Houston Galleria

Opens at 10:00 a.m.

We’re open and look forward to welcoming you. Shop by walking in, reserving a one-on-one session with a Specialist, or buying online and picking up in the store. Get support at the Genius Bar in the store or by making a reservation. Face masks recommended. If you need one, please ask.

Address

Store Hours

Day	Date	Time
Today Today	Dec 8 December 8	10:00 a.m. — 9:00 p.m.
Thu Thursday	Dec 9 December 9	10:00 a.m. — 9:00 p.m.
Fri Friday	Dec 10 December 10	10:00 a.m. — 9:00 p.m.
Sat Saturday	Dec 11 December 11	10:00 a.m. — 9:00 p.m.
Sun Sunday	Dec 12 December 12	11:00 a.m. — 7:00 p.m.
Mon Monday	Dec 13 December 13	10:00 a.m. — 9:00 p.m.
Tue Tuesday	Dec 14 December 14	10:00 a.m. — 9:00 p.m.

How can we help you?

Need help finding what’s right for you? Connect with a Specialist online. Or in a one-on-one session at an Apple Store.

From setting up your device to recovering your Apple ID to replacing a screen, Genius Support has you covered.

Sign language interpretation is available at our stores through an on-demand video service, instantly and at no cost to you. An in-person interpreter can be arranged by advanced request for in-store sessions and events, also at no cost.°

Come see the best of Apple at our stores.

Shop our products and get expert advice in person.

Special Carrier Deals at Apple

Save up to $1000 on the newest iPhone after trade-in. †

Save even more on the newest iPhone when you buy directly from Apple and activate with AT&T, T- Mobile/Sprint, or Verizon. †

Shop one-on-one with a Specialist at an Apple Store.

Get it today. Buy online and we’ll have it ready for pickup.

Apple Trade In

Bring in an eligible device and we’ll trade it for instant credit. 1

Pay monthly at 0% APR when you choose to check out with Apple Card Monthly Installments. 2

We’ll help you find a carrier plan and activate your new iPhone in person.

We’ll help you get started. And keep going.

Every store has dedicated teams for support, learning, and more.

Genius Support

Get expert service and support at the Genius Bar.

• Call 1-800-MY-APPLE or get help here
• How to prepare for an appointment

Источник

Apple Washington Square

Opens at 10:00 a.m.

We’re open and look forward to welcoming you. Shop by walking in, reserving a one-on-one session with a Specialist or buy online and pickup in store. Get support at the Genius Bar in store or by making a reservation. Face masks required. If you need one, just ask.

Address

Store Hours

Day	Date	Time
Today Today	Dec 8 December 8	10:00 a.m. — 9:00 p.m.
Thu Thursday	Dec 9 December 9	10:00 a.m. — 9:00 p.m.
Fri Friday	Dec 10 December 10	10:00 a.m. — 9:00 p.m.
Sat Saturday	Dec 11 December 11	10:00 a.m. — 9:00 p.m.
Sun Sunday	Dec 12 December 12	11:00 a.m. — 7:00 p.m. *
Mon Monday	Dec 13 December 13	10:00 a.m. — 9:00 p.m.
Tue Tuesday	Dec 14 December 14	10:00 a.m. — 9:00 p.m.

* Special store hours.

How can we help you?

Need help finding what’s right for you? Connect with a Specialist online. Or in a one-on-one session at an Apple Store.

From setting up your device to recovering your Apple ID to replacing a screen, Genius Support has you covered.

Sign language interpretation is available at our stores through an on-demand video service, instantly and at no cost to you. An in-person interpreter can be arranged by advanced request for in-store sessions and events, also at no cost.°

Come see the best of Apple at our stores.

Shop our products and get expert advice in person.

Special Carrier Deals at Apple

Save up to $1000 on the newest iPhone after trade-in. †

Save even more on the newest iPhone when you buy directly from Apple and activate with AT&T, T- Mobile/Sprint, or Verizon. †

Shop one-on-one with a Specialist at an Apple Store.

Get it today. Buy online and we’ll have it ready for pickup.

Apple Trade In

Bring in an eligible device and we’ll trade it for instant credit. 1

Pay monthly at 0% APR when you choose to check out with Apple Card Monthly Installments. 2

We’ll help you find a carrier plan and activate your new iPhone in person.

We’ll help you get started. And keep going.

Every store has dedicated teams for support, learning, and more.

Genius Support

Get expert service and support at the Genius Bar.

• Call 1-800-MY-APPLE or get help here
• How to prepare for an appointment

Источник