Содержание
Wireless carrier support and features for iPhone in the United States and Canada
Choose your country or region to learn about the wireless carriers available to you.
The United States and Canada
Latin America and the Caribbean
Middle East and India
Canada
- 5G 7
- eSIM
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- VoLTE
- Wi-Fi Calling
- FaceTime over Cellular
- LTE
- Personal Hotspot
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling 3
- eSIM
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- eSIM
- FaceTime over Cellular
- LTE
- Personal Hotspot
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- eSIM
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- 5G 7
- eSIM
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- Wi-Fi Calling
- eSIM
- FaceTime over Cellular
- LTE
- Personal Hotspot
- Visual Voicemail
- VoLTE
- WiFi Calling
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- VoLTE 4
- 5G 7
- eSIM
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- 5G 7
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- eSIM
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
United States
- 5G 7
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
Altice Mobile
- 5G 7
- FaceTime over Cellular
- LTE
- Personal Hotspot
- Unlocking
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
Appalachian Wireless 6
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- 5G 7
- eSIM
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- Wi-Fi Calling on supported iCloud-connected devices
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- VoLTE 4
- 5G 7
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- FaceTime
- LTE
- Personal Hotspot
- Visual Voicemail
- 5G 7
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- Wi-Fi Calling
- 5G
- FaceTime over Cellular
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- 5G 7
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- 5G 7
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- VoLTE 4
- 5G 7
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- Wi-Fi Calling
- FaceTime over Cellular
- LTE
- Visual Voicemail
- VoLTE
- WiFi Calling
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- FaceTime over Cellular
- LTE
- Unlocking 2
- Personal Hotspot 1
- Visual Voicemail
- 5G 7
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- Wi-Fi Calling on supported iCloud-connected devices
- 5G 7
- FaceTime over Cellular
- LTE
- Personal Hotspot
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- Wi-Fi Calling on supported iCloud-connected devices
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- VoLTE 4
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- FaceTime over Cellular
- LTE
- Unlocking 2
- Personal Hotspot 1
- Visual Voicemail
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- 5G
- FaceTime over Cellular
- LTE
- Visual Voicemail
- VoLTE
- WiFi Calling
- 5G
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- Wi-Fi Calling
- Wi-Fi Calling on supported iCloud-connected devices
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- 5G 7
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- 5G 7
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- Wi-Fi Calling on supported iCloud-connected devices
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- 5G 7
- eSIM
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- Wi-Fi Calling on supported iCloud-connected devices
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- 5G 7
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- Wi-Fi Calling on supported iCloud-connected devices
- 5G 7
- FaceTime over Cellular
- LTE
- Personal Hotspot
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- FaceTime over Cellular
- LTE
- Personal Hotspot
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- Wi-Fi Calling on supported iCloud-connected devices
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- 5G 7
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling 3
- 5G 7
- eSIM
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- Wi-Fi Calling on supported iCloud-connected devices
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- VoLTE 4
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- 5G 7
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- VoLTE 4
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- 5G 7
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- May include an additional fee or requirement. Contact the carrier for more information.
- If your account meets requirements, the carrier can unlock certain models of iPhone so that they can work internationally. These models are still restricted to that carrier in the United States and won’t work on any other U.S. carriers. Contact your carrier for more details.
- Available on iPhone 6s and 6s Plus or later.
- VoLTE is available only on iPhone 6 or later. At Sprint Wireless, VoLTE is available only on iPhone 8 and 8 Plus or later.
- Carrier supports receiving Canadian government alerts through WPAS (Wireless Public Alerting System).
- Carrier supports receiving U.S. government alerts through CMAS (Cellular Messaging Alert System).
- Available with iPhone 12 and iPhone 13 models. Data plan required. Speeds vary based on site conditions and network provider. For details on 5G support, contact your network provider.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.
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Complimentary Support
What is complimentary support?
Complimentary hardware support provides telephone support for basic setup, installation, assembly, and connectivity. See the support-related materials included with your Apple product for more information.
Complimentary software support provides telephone support for installation, launch, or reinstallation (not including data recovery) when your hardware configuration meets the minimum system requirements for the software. See the support-related materials included with your Apple product for more information.
How much complimentary support do I get?
Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership, or longer if required by applicable law. Apple Watch Edition comes with 2 years of complimentary support. See the support-related materials included with your Apple product or visit the AppleCare Products page for more information.
How does Apple define “support incident?”
Apple defines a support incident as a specific, discrete issue that can be addressed by isolating its origin to a single cause. Apple, in its sole discretion, will determine what constitutes a support incident. A support incident has reached resolution when the customer receives one of the following:
- Information that resolves the issue
- Information on how to obtain a software solution that will resolve the issue
- Notice that the issue is caused by a known, unresolved issue or an incompatibility issue with the supported product
- Information that identifies the issue as being resolved by upgrading to a newer release of the supported product
- Notice that the issue has been identified as a hardware equipment issue
- Information that isolates issue to a third-party product, not supported by Apple
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