Apple trade in imac

What to do before you sell, give away, or trade in your Mac

To prepare your Mac for a new owner, use these steps restore it to factory settings.

Should you use these steps?

If you’ve upgraded to macOS Monterey on a Mac with Apple silicon or a Mac with the Apple T2 Security Chip, follow the steps to erase all content and settings instead of the steps in this article.

For any other Mac or macOS, follow the steps below.

Back up or transfer your files

Use an external storage device to back up your files, or use Migration Assistant to move your files to your new Mac.

Sign out of iTunes

If using macOS Catalina or later, you can skip this step.

Open iTunes. From the menu bar at the top of the screen or iTunes window, choose Account > Authorizations > Deauthorize This Computer. Then enter your Apple ID and password and click Deauthorize. Learn more about deauthorizing.

Sign out of iCloud

If using macOS Catalina or later, choose Apple menu  > System Preferences, then click Apple ID. Select Overview in the sidebar, then click Sign Out.

If using an earlier version of macOS, choose Apple menu  > System Preferences, click iCloud, then click Sign Out.

You will be asked whether to keep a copy of your iCloud data on this Mac. You can keep a copy, because you’re erasing your Mac later. Your iCloud data remains in iCloud and on any other devices that are signed in to iCloud with your Apple ID.

Sign out of iMessage

Open the Messages app, then choose Messages > Preferences from the menu bar. Click iMessage, then click Sign Out.

Reset NVRAM

If using a Mac with Apple silicon, you can skip this step.

Shut down your Mac, then turn it on and immediately press and hold these four keys together: Option, Command, P, and R. Release the keys after about 20 seconds. This clears user settings from memory and restores certain security features that might have been altered. Learn more about resetting NVRAM .

Optional: Unpair Bluetooth devices that you’re keeping

If your Mac is paired with a Bluetooth keyboard, mouse, trackpad, or other device that you plan to keep, you can unpair it. This optional step prevents accidental input when the Mac and device have separate owners but remain in Bluetooth range. If you do this on a Mac that doesn’t have a built-in keyboard or trackpad, you will need to plug in a USB keyboard and mouse to complete the remaining steps.

To unpair a Bluetooth device, choose Apple menu  > System Preferences, then click Bluetooth. Move your pointer over the device that you want to unpair, then click the remove (x) button next to the device name.

Erase your Mac and reinstall macOS

Follow the steps to erase your Mac and reinstall macOS. After macOS installation is complete, your Mac restarts to a setup assistant. To leave the Mac in an out-of-box state, press Command-Q to shut down instead of continuing setup.

No matter the model or condition, we can turn your device into something good for you and good for the planet: Learn how to trade in or recycle your Mac with Apple Trade In.

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Apple Trade In

Turn the device you have into the one you want.

Get credit toward a purchase today.

Trade in when you buy a new product and we’ll apply the value toward your purchase or recycle your device for free. 1

Your device	Estimated trade-in value 1
iPhone 12 Pro Max
iPhone 12 Pro
iPhone 12
iPhone 12 mini
iPhone 11 Pro Max
iPhone 11 Pro
iPhone 11
iPhone XS Max
iPhone XS
iPhone XR
iPhone X
iPhone 8 Plus
iPhone 8
iPhone 7 Plus
iPhone 7
iPhone 6s Plus
iPhone 6s
iPhone 6 Plus
iPhone 6
iPhone SE (2nd generation)
iPhone SE (1st generation)

Shop for a new iPhone with your trade‑in credit.

Your device	Estimated trade-in value 1
iPad Pro
iPad
iPad Air
iPad mini

Shop for a new iPad with your trade‑in credit.

Your device	Estimated trade-in value 1
MacBook Pro
MacBook Air
MacBook
iMac Pro
iMac
Mac Pro
Mac mini

Shop for a new Mac with your trade‑in credit.

Your device	Estimated trade-in value 1
Apple Watch Series 6
Apple Watch SE
Apple Watch Series 5
Apple Watch Series 4
Apple Watch Series 3
Apple Watch Series 2
Apple Watch Series 1

Shop for a new Apple Watch with your trade‑in credit.

Recycle your device for free.

We believe every device has value. While it doesn’t qualify for trade-in value, just send us your device and we’ll recycle it for free.

Trading in has never been easier.

See how much your device is worth and save on a new one.

We’ll give you a quote for what your current device is worth online or in a store. Choose a new one that’s right for you, and apply your credit toward that device.

Easily transfer your data.

When you get your new device, just follow a few simple steps to safely transfer over your data and wipe the information from your current one. 2 And with iOS 15, you’ll have temporary access to all the iCloud storage you need to back up and transfer all your apps and data to your new device.

Here’s how to prep your:

Just mail it out, or bring it in.

Return it to us using the prepaid trade-in kit we send you. Or trade in at an Apple Store.

Trade in and get Apple Gift Card credit — even without a purchase.

Not ready for a new device? You can still trade in a current one. We’ll put the value on a gift card you can use to shop for Apple products and services.

Select your device to get a trade-in estimate without a purchase. 1

It goes on to help the planet.

You may be done with your device, but chances are it still has more to give. If it’s in good shape, we’ll help it go to a new owner, diverting electronic waste from landfills. If not, we’ll send it to our recycling partner, so we can save more precious materials and take less from the earth.

And if it’s an iPhone, it could even go to Daisy, our disassembly robot that can efficiently recover the resources inside. *

Frequently Asked Questions

What is Apple Trade In?

What happens to my device once I trade it in or recycle it?

When we receive your device, our partners will thoroughly inspect it. If the device is in good working condition, it can be refurbished so it can go on to a new owner. If it’s not in working order, it will be recycled in an environmentally responsible way through one of our partners.

How long does the entire process take?

The entire trade-in process takes about two to three weeks. But the faster you send in your device, the sooner your trade-in will be inspected and processed.

How do I follow the status of my trade‑in?

You can see the status of your trade-in by following the link in your confirmation email.

Will I receive the quoted value?

Our trade-in partner will inspect your device. If it’s in the condition described, we’ll credit your original payment method, up to the total purchase price. If there’s any remaining amount, you’ll receive an Apple Store Gift Card. If it’s not in the condition described, a new quote will be sent to you. You will have the option to either accept this quote or reject it and have your device sent back to you for free.

If I buy a new device online with a trade-in, what kind of credit will I get?

If you buy an iPhone, iPad, Mac or Apple Watch and pay in full, we’ll apply a credit to your original payment method up to the total purchase price. For any remaining amount, you’ll receive an Apple Store Gift Card via email.

Trade-in credit is issued after your device is received and inspected. The trade-in value is not deducted from the price of your new product before taxes are assessed.

How can I apply my trade-in value toward the purchase of a carrier-activated iPhone?

If you want to purchase a new iPhone by financing it through your carrier, and also want to add a trade-in to lower the cost, you’ll have to visit an Apple Store in person. A Specialist will help you select, purchase and activate your new iPhone. They’ll explain how Apple Trade In works. Be sure to back up your trade-in device before you bring it to an Apple Store.

How does the trade-in credit work in terms of taxes owed on my purchase?

Taxes will be charged based on the full price of your new device. Your trade-in value will be credited to your original payment method once your old device has been received and inspected.

How should I prepare my device before I trade it in?

What devices are eligible for Apple Trade In?

All Apple products are eligible for recycling, and some are also eligible for credit. Either way, give us your used devices, and we will always recycle them in a responsible way.

Can I cancel my trade‑in?

If you haven’t shipped your device yet, you can cancel your trade-in by visiting the status portal. If you’ve already shipped your device, the trade-in can’t be cancelled unless you receive a new trade-in value after the inspection of your device, which you can then choose to reject.

Do I have to include accessories like chargers and cables?

Can I trade in a device at an Apple Store?

Yes, the Apple Trade In program is available online as well as in all our retail stores.

Can I trade in or recycle more than one device at a time?

You can trade in as many devices as you like, but we accept only one device per transaction.

How do I pack my device for trade‑in?

Once you fill out your trade-in information online and verify your email address, a trade-in kit will be shipped to you within 3–5 business days. The kit includes instructions on how to prepare, pack and ship your device.

Where do I take my package for shipment?

Follow the shipping instructions provided by our trade‑in partners.

When will I get my Apple Store Gift Card?

It will be issued within 2 weeks of shipping your device.

How do I find my serial number?

What happens to my personal information after I send in my device?

Your personal information will be completely wiped from your device, so make sure to back up your data before you send it in.

I received an email saying that my Apple Store Gift Card was issued, but I haven’t received it. What do I do?

Contact our trade-in partner via the email or phone number in your confirmation e‑mail.

What if I can’t print my shipping label or find my shipping instructions?

Contact our trade-in partner via the email or phone number in your confirmation e‑mail.

How do I turn off Find My iPhone, Find My iPad or any other Apple device from my account?

To turn off Find My iPhone on your Apple device:

1. Tap Settings.
2. Tap iCloud.
3. Sign in with your Apple ID, if necessary.
4. Turn off Find My iPhone.

To turn off via iCloud (if you do not have your physical device), follow this guide.

How do I reset my Apple device, and what else should I do before I trade it in?

Do I have to provide proof of purchase for the device I trade in?

How long do I have to send my device to you?

The estimated trade-in value is valid for 14 days, and we encourage you to send the device to us within this time to help ensure that you’ll get this value.

How do I get additional help with my trade‑in?

Contact our trade-in partner via the email or phone number in your confirmation e‑mail.

More Ways to Recycle

Bring any Apple device to an Apple Store in Canada and we will recycle it responsibly and at no cost. You can also contact recycling_canada@apple.com. If you live in one of the following Canadian provinces you can participate in electronics recycling by clicking the links below:

Independent recycling professionals can obtain removal instructions for the battery and other components that require selective treatment by calling Apple Support.

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