Apple united arab emirates

How can we help?

We want you to have the simplest, easiest buying experience possible. But we know you might have a few questions. Read on for details about purchasing, shipping, checking order status, returns, and more.

Help yourself.

Check order status, track or change your order, return items and more.

Dispatch & Delivery

• Changing your shipping address
• Shipping methods and costs
• How long will your order take
• Track your order online
• Problems with your shipment

Your Account & Apple ID

• What is an Apple ID
• Benefits of an Apple ID
• Modify your Apple ID Account
• Reset your Apple ID Password

Payment

• Paying with cards
• Reprinting your invoice

Returns & Refund

• How to return an item
• Returns: Step-by-Step Guide
• Processing your refund
• Trouble with your new Apple Product

Manage your order

• Reauthorise your card
• Cancel an item from your order
• Change your delivery or billing address
• Change iPod personalisation
• Initiate a return

iPhone & Support

• iPhone Availability
• iPhone Features
• Online Support

Shopping Experience

• Security Policy
• Enabling Cookies
• Saving Items & Cards

Order Status

• Your order has reached Apple
• The estimated delivery date
• Cancel and change your order
• Using Online Self Service

Gifting

• Gift Messaging & Package
• Engrave your iPod

Shopping & Express Checkout

• How to place an order
• Gifting
• Log out

We keep you informed

• Order Confirmation
• Shipping Notification
• Proactive Notifications

Prices are inclusive of VAT (5%) but exclusive of delivery charges unless otherwise indicated. The order form shows you the VAT payable on the products you select.

Important: Installment financing is provided directly by participating banks only. 0% rate subject to bank availability. After you make your purchase on the Apple Online Store contact your bank to see what options may be available to you. Bank Terms and Conditions apply.

More ways to shop: Find an Apple Store or other retailer near you. Or call 8000 444 0396 .

Copyright © 2021 Apple Inc. All rights reserved.

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Apple Mall of the Emirates

Open until 11:59 p.m.

We’re open and look forward to welcoming you. Shop by walking in, reserving a one-on-one session with a Specialist. Get support at the Genius Bar in store or by making a reservation.

Face masks (will be provided)

Touchless temperature checks

Limiting store occupancy

Continuous deep cleaning

Questions about safety measures at our stores? See FAQs

Address

Store Hours

Day	Date	Time
Today Today	Dec 8 December 8	10:00 a.m. — 11:59 p.m. *
Thu Thursday	Dec 9 December 9	10:00 a.m. — 11:59 p.m. *
Fri Friday	Dec 10 December 10	10:00 a.m. — 11:59 p.m. *
Sat Saturday	Dec 11 December 11	10:00 a.m. — 11:59 p.m. *
Sun Sunday	Dec 12 December 12	10:00 a.m. — 11:59 p.m. *
Mon Monday	Dec 13 December 13	10:00 a.m. — 11:59 p.m. *
Tue Tuesday	Dec 14 December 14	10:00 a.m. — 11:59 p.m. *

* Special store hours. Some services such as Genius Bar may not be available.

We’re open and look forward to welcoming you. Shop by walking in, reserving a one-on-one session with a Specialist. Get support at the Genius Bar in store or by making a reservation.

How can we help you?

Need help finding what’s right for you? Book a one-on-one session to shop with a Specialist at an Apple Store.

From setting up your device to recovering your Apple ID to replacing a screen, Genius Support has you covered.

A sign language interpreter can be arranged for your store visit at no cost to you. Please request one in advance.°

Come see the best of Apple at our stores.

Shop our products and get expert advice in person.

Shop one-on-one with a Specialist at an Apple Store.

Move everything over to your new iPhone with temporary access to all the iCloud storage you need.

Apple Trade In

Bring in an eligible device and we’ll trade it for instant credit. 1

We’ll help you get started. And keep going.

Every store has dedicated teams for support, learning, and more.

Genius Support

Get expert service and support at the Genius Bar.

• Number to call: 8000 444 0396
• How to prepare for an appointment

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iPhone

Shop early for the best selection of holiday favorites. Shop now

iPhone 13 Pro

See it from every angle.

• Sierra Blue
• Silver
• Gold
• Graphite

iPhone 13

Your new superpower.

See it from every angle.

• Pink
• Blue
• Midnight
• Starlight
• (PRODUCT)RED

Which iPhone is right for you?

New iPhone 13 Pro

The ultimate iPhone.

6.7″ or 6.1″

All-screen OLED display 1 with ProMotion

Pro camera system

Telephoto, Wide, Ultra Wide

A15 Bionic chip

Fastest chip in a
smartphone

Up to 28 hours video
playback 3

Compatible with MagSafe accessories

New iPhone 13

A total powerhouse.

6.1″ or 5.4″

All-screen OLED display 1

Advanced dual‑camera system

Wide, Ultra Wide

A15 Bionic chip

Faster than the competition

Up to 19 hours video
playback 3

Compatible with MagSafe accessories

iPhone 12

As amazing as ever.

6.1″ or 5.4″

All-screen OLED display 1

Wide, Ultra Wide

A14 Bionic chip

Up to 17 hours video
playback 3

Compatible with MagSafe accessories

iPhone SE

Lots to love.
Less to spend.

A13 Bionic chip

4G LTE cellular 2

Up to 13 hours video
playback 3

Let the holidays be filled with great gifts.

Ways to buy

Trade in your smartphone for credit.

With Apple Trade In, you can get credit toward
a new iPhone when you trade in an eligible smartphone. 4 It’s good for you and the planet.

Why Apple is the best place to buy iPhone.

You can pay less with a trade‑in, connect your new iPhone to your carrier, get set up quickly, and chat with a Specialist anytime.

Featured accessories

MagSafe

Snap on a magnetic case, wallet, or both. And get faster wireless charging.

AirTag

Attach one to your keys. Slip another in your backpack. Then easily keep track of them in the Find My app.

AirPods

Discover new engraving options for AirPods. Mix emoji, text, and numbers.

Fast, free, contactless delivery

And free returns. See checkout for delivery dates.

Financing

Explore 0% monthly financing options. Terms apply.

Get help buying

Have a question? Call a
Specialist or chat online.
Call 8000 444 0396.

What makes an iPhone an iPhone?

iOS 15

In touch. In the moment.

Switching to iPhone is super simple.

Privacy

What you share
should be up to you.

Get more out of your iPhone.

Apple One

Bundle up to five Apple services.
And enjoy more for less.

Apple TV Plus

Get 3 months of Apple TV+ free
when you buy an iPhone. 6

Apple Music

80 million songs. 3 months on us.

Fitness+

The first fitness service

powered by Apple Watch.

Apple Arcade

Get 3 months of Apple Arcade free when you buy an iPhone.

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Store.

Prices are inclusive of VAT (5%) but exclusive of delivery charges unless otherwise indicated. The order form shows you the VAT payable on the products you select.

Important: Installment financing is provided directly by participating banks only. 0% rate subject to bank availability. After you make your purchase on the Apple Online Store contact your bank to see what options may be available to you. Bank Terms and Conditions apply.

* Offer is available for new subscribers who connect an eligible device to an Apple device running iOS 15 or iPadOS 15 or later, for a limited time only. Offer good for 3 months after eligible device pairing. Plan automatically renews at your region’s price per month until cancelled. No purchase necessary for current owners of eligible devices. Service availability varies by region. Restrictions and other terms apply.

1. Trade-in values may vary based on the condition and model of your smartphone trade-in. Must be at least 18. Offer may not be available in all stores and not all devices are eligible for credit. Apple reserves the right to refuse or limit the quantity of any device for any reason. Value of your current device may be applied toward purchase of a new Apple device. Additional terms at apple.com/ae/trade-in

2. Special pricing available to qualified customers. To learn more about how to start qualifying for special pricing, talk to an Apple Specialist in a store or give us a call on 8000 444 0396.

Important: Installment financing is provided directly by participating banks only. 0% rate subject to bank availability. After you make your purchase on the Apple Online Store contact your bank to see what options may be available to you. Bank Terms and Conditions apply.

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Apple united arab emirates

Shop early for the best selection of holiday favorites. Shop now

New iPad mini

Mega power.
Mini sized.

New iPad

Delightfully capable. Surprisingly affordable.

iPad Air

iPad Pro

The ultimate
iPad experience.

Which iPad is right for you?

iPad Pro

The ultimate iPad experience.

12.9” Liquid Retina XDR display 1

11” Liquid Retina display 1

USB-C connector with support for Thunderbolt / USB 4

Works with
Apple Pencil (2nd generation)

Works with Magic Keyboard and Smart Keyboard Folio

iPad Air

Powerful. Colorful. Wonderful.

Liquid Retina display 1

A14 Bionic chip

4G LTE cellular 2

Works with
Apple Pencil (2nd generation)

Works with Magic Keyboard and Smart Keyboard Folio

New iPad

Delightfully capable. Surprisingly affordable.

A13 Bionic chip

4G LTE cellular 2

Works with
Apple Pencil (1st generation)

Works with
Smart Keyboard

New iPad mini

Mega power.
Mini sized.

Liquid Retina display 1

A15 Bionic chip

Works with
Apple Pencil (2nd generation)

Works with
Bluetooth keyboards

Trade in your current iPad and get credit toward a new one.

With Apple Trade In, just give us your eligible iPad and get credit for a new one. It’s good for you and the planet. 3

Let the holidays be filled with great gifts.

Free Delivery

Buy online and get fast, free, contactless delivery.

Financing

Explore 0% monthly financing
options. Terms apply.

Personalize it

Engrave your iPad with your name or a personal note — free. Only at Apple.

iPad essentials

Apple Pencil

Dream it up. Jot it down.

Keyboards for iPad

Keyboards that have you covered.

Accessories

Explore covers, cases, and more to help you get the most from your iPad.

Say it in a way
only you can.

Discover new engraving options for AirPods. Mix emoji, text, and numbers.

What makes an iPad an iPad?

Why iPad

Yes, it does that.

iPadOS 15

Work wonders. With ease.

iCloud

The best place for all your photos, files, and more.

Apple Pay

The safer way to make
secure,

contactless purchases
in stores and online.

Get more out of your iPad

Apple One

Bundle up to five Apple services. And enjoy more for less.

Apple TV Plus

Get 3 months of Apple TV+ free
when you buy an iPad.

Apple Music

Over80 million songs. 3 months on us.

Apple Fitness Plus

Fitness for all,
powered by Apple Watch.

Apple Arcade

Get 3 months of Apple Arcade free
when you buy an iPad.

Upgrade to start your free trial.

Apple and Education

Empowering educators and students to move the world forward.

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