Apple with windows software

Download and install Windows support software on your Mac

After using Boot Camp Assistant to install or upgrade Microsoft Windows on your Mac, you may also need to install the latest Windows support software (drivers) from Apple.

When you install Microsoft Windows on your Mac, Boot Camp Assistant automatically opens the Boot Camp installer, which installs the latest Windows support software (drivers). If that doesn’t happen or you experience any of the following issues while using Windows on your Mac, follow the steps in this article.

• Your Apple mouse, trackpad or keyboard isn’t working in Windows.
  Force Touch isn’t designed to work in Windows.
• You can’t hear audio from the built-in speakers of your Mac in Windows.
• The built-in microphone or camera of your Mac isn’t recognised in Windows.
• One or more screen resolutions are unavailable for your display in Windows.
• You can’t adjust the brightness of your built-in display in Windows.
• You’re having issues with Bluetooth or Wi-Fi in Windows.
• You’ve received an alert stating that Apple Software Update has stopped working.
• You’ve received a message stating that your PC has a driver or service that isn’t ready for this version of Windows.
• Your Mac starts up to a black or blue screen after you’ve installed Windows.

If your Mac has an AMD video card and is having graphics issues in Windows, you may need to update your AMD graphics drivers instead.

Install the latest macOS updates

Before proceeding, install the latest macOS updates, which can include updates to Boot Camp.

Format a USB flash drive

To install the latest Windows support software, you need a 16 GB or larger USB flash drive formatted as MS-DOS (FAT).

1. Start your Mac from macOS.
2. Plug the USB flash drive into your Mac.
3. Open Disc Utility, which is in the Utilities folder of your Applications folder.
4. Choose View > Show All Devices from the menu bar.
5. From the sidebar in Disc Utility, select your USB flash drive. (Select the drive name, not the volume name beneath it.)
   
6. Click the Erase button or tab.
7. Choose MS-DOS (FAT) as the format and Master Boot Record as the scheme.
8. Click Erase to format the drive. When it’s finished, quit Disk Utility.

Download the Windows support software

1. Make sure your Mac is connected to the Internet.
2. Open Boot Camp Assistant, which is in the Utilities folder of your Applications folder.
3. From the menu bar at the top of your screen, choose Action > Download Windows Support Software, then choose your USB flash drive as the destination to save to. When the download has been completed, quit Boot Camp Assistant.
   

Install the Windows support software

After downloading the Windows support software to your flash drive, follow these steps to install the software. (If you’re attempting to resolve issues with a Bluetooth mouse or keyboard, it may be easier to use a USB mouse or keyboard until these steps have been completed.)

1. Make sure the USB flash drive is plugged into your Mac.
2. Start up your Mac in Windows.
3. From File Explorer, open the USB flash drive, then open Setup or setup.exe, which is in the WindowsSupport folder or BootCamp folder. When you’re asked to allow Boot Camp to make changes to your device, click Yes.
4. Click Repair to begin installation. If you receive an alert stating that the software hasn’t passed Windows Logo testing, click Continue Anyway.
5. After the installation has been completed, click Finish, then click Yes when you’re asked to restart your Mac.

Learn more

If you can’t download or save the Windows support software:

• If the assistant states that the Windows support software could not be saved to the selected drive or that the USB flash drive can’t be used, make sure your USB flash drive has a storage capacity of at least 16 GB and has been formatted correctly.
• If the assistant can’t see your USB flash drive, click Go Back and make sure the drive has been connected directly to the USB port on your Mac – not to a display, hub or keyboard. Disconnect and reconnect the drive, then click Continue.
• If the assistant states that it can’t download the software because of a network problem, make sure your Mac is connected to the Internet.
• Make sure your Mac meets the system requirements to install Windows using Boot Camp.

If a Mac feature still doesn’t work after updating the Windows support software, search for your symptom on the Apple support website or Microsoft support website. Some features of your Mac aren’t designed to work in Windows.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

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iTunes

iTunes is going places.

Download macOS Catalina for an all‑new entertainment experience. Your music, TV shows, movies, podcasts, and audiobooks will transfer automatically to the Apple Music, Apple TV, Apple Podcasts, and Apple Books apps where you’ll still have access to your favorite iTunes features, including purchases, rentals, and imports.

You can always download iTunes 12.8 for previous versions of macOS,

as well as the iTunes application for Windows.

iTunes 12.8 System Requirements

• Mac computer with an Intel processor
• To play 720p HD video, an iTunes LP, or iTunes Extras, a 2.0GHz Intel Core 2 Duo or faster processor is required
• To play 1080p HD video, a 2.4GHz Intel Core 2 Duo or faster processor and 2GB of RAM is required
• Screen resolution of 1024×768 or greater; 1280×800 or greater is required to play an iTunes LP or iTunes Extras
• Internet connection to use Apple Music, the iTunes Store, and iTunes Extras
• Apple combo drive or SuperDrive to create audio, MP3, or backup CDs; some non-Apple CD-RW recorders may also work. Songs from the Apple Music catalog cannot be burned to a CD.

• OS X version 10.10.5 or later
• 400MB of available disk space
• Apple Music, iTunes Store, and iTunes Match availability may vary by country
• Apple Music trial requires sign-up and is available for new subscribers only. Plan automatically renews after trial.

iTunes

Download the latest version for Windows.

The latest entertainment apps now come installed with macOS Catalina. Upgrade today to get your favorite music, movies, TV shows, and podcasts. You can join Apple Music and stream — or download and play offline — over 75 million songs, ad‑free.

Looking for Windows 32-bit?

iTunes

Download the latest version from the Microsoft Store.

iTunes for Windows

Windows System Requirements

• PC with a 1GHz Intel or AMD processor with support for SSE2 and 512MB of RAM
• To play standard-definition video from the iTunes Store, an Intel Pentium D or faster processor, 512MB of RAM, and a DirectX 9.0–compatible video card is required
• To play 720p HD video, an iTunes LP, or iTunes Extras, a 2.0GHz Intel Core 2 Duo or faster processor, 1GB of RAM, and an Intel GMA X3000, ATI Radeon X1300, or NVIDIA GeForce 6150 or better is required
• To play 1080p HD video, a 2.4GHz Intel Core 2 Duo or faster processor, 2GB of RAM, and an Intel GMA X4500HD, ATI Radeon HD 2400, or NVIDIA GeForce 8300 GS or better is required
• Screen resolution of 1024×768 or greater; 1280×800 or greater is required to play an iTunes LP or iTunes Extras
• 16-bit sound card and speakers
• Internet connection to use Apple Music, the iTunes Store, and iTunes Extras
• iTunes-compatible CD or DVD recorder to create audio CDs, MP3 CDs, or backup CDs or DVDs. Songs from the Apple Music catalog cannot be burned to a CD.

• Windows 10
• 64-bit editions of Windows require the iTunes 64-bit installer
• 400MB of available disk space
• Some third-party visualizers may no longer be compatible with this version of iTunes. Please contact the developer for an updated visualizer that is compatible with iTunes 12.1 or later.
• Apple Music, iTunes Store, and iTunes Match availability may vary by country
• Apple Music trial requires sign-up and is available for new subscribers only. Plan automatically renews after trial.

Looking for other versions?

macOS Windows Microsoft Store

iTunes is going places.

Visit the iTunes Store on iOS to buy and download your favorite songs, TV shows, movies, and podcasts. You can also download macOS Catalina for an all-new entertainment experience on desktop. Your library will transfer automatically to the new Apple Music app, Apple TV, and Apple Podcasts. And you’ll still have access to your favorite iTunes features, including your previous iTunes Store purchases, rentals, and imports and the ability to easily manage your library.

Music, TV, and podcasts

take center stage.

iTunes forever changed the way people experienced music, movies, TV shows, and podcasts. It all changes again with three all-new, dedicated apps — Apple Music, Apple TV, and Apple Podcasts — each designed from the ground up to be the best way to enjoy entertainment on your Mac. And rest assured; everything you had in your iTunes library is still accessible in each app. iCloud seamlessly syncs everything across your devices — or you can back up, restore, and sync by connecting the device directly to your Mac.

Presenting Apple Music on Mac.

The new Apple Music app is the ultimate music streaming experience on Mac. 1 Explore a library of over 75 million songs, discover new artists and tracks, find the perfect playlist, download and listen offline, or enjoy all the music you’ve collected over the years. And find it all in your music library on all your devices.

Apple TV. Premiering on Mac.

The Apple TV app for Mac is the new home for all your favorite movies, shows, premium channels, and Apple TV+. Watch everything directly in the app or enjoy it offline, and discover the best of what’s on in the Watch Now tab. You can even pick up where you left off on any screen, across all your devices. And for the first time, 4K 2 and Dolby Atmos 3 -supported movies are available on Mac.

Listen up. Podcasts on Mac.

More than 700,000 of the best entertainment, comedy, news, and sports shows are now available on your Mac with Apple Podcasts. Search for podcasts by title, topic, guest, host, content, and more. Subscribe and be notified as soon as new episodes become available. And in the Listen Now tab, you can easily pick up where you left off across all your devices.

iTunes Support can help answer your questions

Get help with syncing, updating to a more recent version of iTunes, or with an iTunes Store purchase — and much more.

Looking for a previous version of iTunes?

Download earlier versions of iTunes to work with compatible operating systems and hardware.

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Download and use iTunes for Windows

With iTunes for Windows, you can manage your entire media collection in one place. Subscribe to Apple Music to access millions of songs. Buy music and movies from the iTunes Store. And sync content from your computer to your iPhone, iPad, or iPod touch.

If you can’t access the Microsoft Store

Explore iTunes for Windows

To navigate iTunes, use the buttons in the navigation bar at the top of the iTunes window. To switch to a media type, like Music, Movies, TV Shows, Podcasts, or Audiobooks, click the pop-up menu in the upper-left corner.

Listen to music

Subscribe to Apple Music to access millions of songs, buy music from the iTunes Store, listen to Radio, or listen to music imported into iTunes.

Listen to Apple Podcasts

Discover and subscribe to podcasts that entertain, inform, and inspire. Browse free episodes and shows about a variety of topics.

Watch movies and TV shows

Browse categories to find movies and TV shows that you can buy, or find movies you can rent.

Listen to audiobooks

Browse categories to find audiobooks that you can buy.

Store availability and features might vary by country or region. See what you can buy in your country or region.

Manually manage and sync your iPhone, iPad, or iPod touch

You can use iTunes for Windows to back up and update your iPhone, iPad, or iPod touch, and to sync content from your computer to your device.

You can also use iCloud for Windows to access your photos, contacts, calendars, files, and more across all of your devices.

Change settings and manage your account

• Choose Account > View My Account to view information about your purchase history, manage your subscriptions, change your payment information, and more.
• Choose Account > Sign Out to sign out of iTunes with your Apple ID and remove access to your content from iTunes.
• Choose Edit > Preferences to change things like your language, set restrictions, and more.

If you change your language in iTunes, you might have to quit iTunes and reopen it.

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