Bang and olufsen apple

Bang & Olufsen 4+

Bang & Olufsen a/s

Designed for iPad

Screenshots

Description

SIGNATURE EXPERIENCE
Enjoy our signature design as you turn your smartphone into a Bang & Olufsen-designed control centre. The app showcases the striking Bang & Olufsen products connected to your Bang & Olufsen account.

SETUP GUIDANCE & PERSONLIZATION
The Bang & Olufsen app guides you step-by-step through the setup of your product, and helps you personalize your product and music expereince.

BANG & OLUFSEN SIGNATURE SOUND
Easy access to product specific sound settings of your Bang & Olufsen product, giving you beautiful sound no matter what you are listing to.

LATEST UPDATE
Never miss an update. The Bang & Olufsen app will notify you about updates for your products.

INSTRUCTIONS AND USER GUIDE
The Bang & Olufsen app guides you in how to use your product and how to get the most out of the product specific features. We also ensure you easy access to your product’s user guide.

NOTE
Bang & Olufsen app replaces BeoSetup app for product set-up, BeoRemote app for operating your Bang & Olufsen TV and BeoPlay app for setting up and controlling your BeoPlay product.

What’s New

New design for multiroom screen
Beolink support for Beosound Level, Beosound Emerge, Beosound Balance and Beolab 28
Bang & Olufsen Radio in the radio tab
Bang & Olufsen stories when no products are added
WeChat is now available as login provider
Fixed selecting correct radio service tab when entering the radio screen
Fixed starting favorite TuneIn stations
Fixed crash when browsing radio stations

Ratings and Reviews

Covers a Lot of Ground

Good companion app for my Beoplay Portal for Xbox that is quite intuitive considering everything it’s tasked for handling. Looks like it allows for updates to the device itself, and with that said I’d like to suggest some feasible updates:

1) Increase own voice volume. Would keep me from shouting over others in game chat. Ideally like my mic monitoring slightly louder than my own ears pick up.
2) Modify tapping controls to allow for skip forward and backward in addition to the already available pause in Bluetooth mode. If the pads can recognize two taps, they should be able to handle three. Not having music controls hurts, but two taps pause, three taps of the left ear to go back, three taps of the right ear for skip, that would be an excellent upgrade. 👍

Developer Response ,

Hi Vaughn, thank you for the suggestions. Could you perhaps send them directly to our support team at https://www.bang-olufsen.com/en/support/contact? We would be happy to help. Regards, Bang & Olufsen Support

Lots more to be desired from such a premium brand

For the past two years I have struggled using this app for the following reasons. I purchased Beoplay E8 2.0 and shortly after Beoplay E8 3.0 and have had unreliable connectivity with my IPhone 12 Pro regardless of the software version with both headset units. In good faith I have communicated back and forth with support on numerous occasions brining the issue to their attention with screenshots, while being under the impression that something has being done to prevent other fellow B&O clients from this frustration. To this day I will get a random error message that my phone can no longer connect to Beoplay E8 and I have to reinstall and re-pair again. And again. And again.
What broke the camel’s back is that my hardly used Beoplay E8 2.0 stop working and I attempted to contact support well within the warranty period on three separate occasion throughout one month as I had done previously through the app-got crickets, no response. Finally I DM-ed B&O Instagram account privately and got an instant response that based on the proof of purchase my product was no longer supported.
B&O makes amazing products, can’t say the same about their app.
Thanks and farewell.

Developer Response ,

Good day, we are sorry to hear about this and would like to look further into the matter. We would ask if you could please take a moment to reach out to the support team with all the relevant details, contact information and user name so we can investigate? You can reach out via any of the channels found here: https://www.bang-olufsen.com/en/support/beoplay-contact. regards, Bang and Olufsen Support.

The connectivity issue while playing multiple speakers is real

If you connect multiple speakers using the Beosound feature the speakers will not be synchronized, you will hear one or more speakers lagging more than one second respect to the others, this sound like an echo. I spent multiple hours with support trying to fix it to no avail. It is not a wifi or Bluetooth problem, all my setup is top notch, I have the latest in wifi mesh technology, an access point sitting next to the speakers. Also tried connecting all speakers with cat6 cables directly to the Business router which has 2gbps connection to the internet and 10gbps bandwidth for the local network, the speakers still lag for over a second even connected with wires. Support tried to tweak the settings including “delay” settings to try to sync them manually but this didn’t help either. In short: If you are playing a single speaker this is Okay-ish, but if you want to use the beosound feature that promises to link multiple speakers together: it doesn’t work, not even on a wired setup.

Developer Response ,

Hi there! Thank you for bringing this to our attention. We are sorry to hear about the Multiroom difficulties you have been enduring with your Bang & Olufsen products but rest assured we are always glad to help as best as we can. Kindly note mesh networks are sometimes a bit tricky and we cannot always guarantee seamless connectivity. Nevertheless, we kindly ask you to contact our support team with details about your setup so we can properly address the case: https://support.bang-olufsen.com/hc/en-us Best regards, Bang & Olufsen Customer Care

App Privacy

The developer, Bang & Olufsen a/s , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

English, Czech, Danish, Dutch, French, German, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Spanish, Swedish, Traditional Chinese

Источник

Bang & Olufsen 4+

Bang & Olufsen a/s

Для iPad

• • 4,3 • Оценок: 1,8 тыс.

• • Бесплатно

Снимки экрана

Описание

SIGNATURE EXPERIENCE
Enjoy our signature design as you turn your smartphone into a Bang & Olufsen-designed control centre. The app showcases the striking Bang & Olufsen products connected to your Bang & Olufsen account.

SETUP GUIDANCE & PERSONLIZATION
The Bang & Olufsen app guides you step-by-step through the setup of your product, and helps you personalize your product and music expereince.

BANG & OLUFSEN SIGNATURE SOUND
Easy access to product specific sound settings of your Bang & Olufsen product, giving you beautiful sound no matter what you are listing to.

LATEST UPDATE
Never miss an update. The Bang & Olufsen app will notify you about updates for your products.

INSTRUCTIONS AND USER GUIDE
The Bang & Olufsen app guides you in how to use your product and how to get the most out of the product specific features. We also ensure you easy access to your product’s user guide.

NOTE
Bang & Olufsen app replaces BeoSetup app for product set-up, BeoRemote app for operating your Bang & Olufsen TV and BeoPlay app for setting up and controlling your BeoPlay product.

Источник

Bang & Olufsen 4+

Bang & Olufsen a/s

Для iPad

• • 4,3 • Оценок: 12,1 тыс.

• • Бесплатно

Снимки экрана

Описание

SIGNATURE EXPERIENCE
Enjoy our signature design as you turn your smartphone into a Bang & Olufsen-designed control centre. The app showcases the striking Bang & Olufsen products connected to your Bang & Olufsen account.

SETUP GUIDANCE & PERSONLIZATION
The Bang & Olufsen app guides you step-by-step through the setup of your product, and helps you personalize your product and music expereince.

BANG & OLUFSEN SIGNATURE SOUND
Easy access to product specific sound settings of your Bang & Olufsen product, giving you beautiful sound no matter what you are listing to.

LATEST UPDATE
Never miss an update. The Bang & Olufsen app will notify you about updates for your products.

INSTRUCTIONS AND USER GUIDE
The Bang & Olufsen app guides you in how to use your product and how to get the most out of the product specific features. We also ensure you easy access to your product’s user guide.

NOTE
Bang & Olufsen app replaces BeoSetup app for product set-up, BeoRemote app for operating your Bang & Olufsen TV and BeoPlay app for setting up and controlling your BeoPlay product.

Что нового

New design for multiroom screen
Beolink support for Beosound Level, Beosound Emerge, Beosound Balance and Beolab 28
Bang & Olufsen Radio in the radio tab
Bang & Olufsen stories when no products are added
WeChat is now available as login provider
Fixed selecting correct radio service tab when entering the radio screen
Fixed starting favorite TuneIn stations
Fixed crash when browsing radio stations

Оценки и отзывы

Covers a Lot of Ground

Good companion app for my Beoplay Portal for Xbox that is quite intuitive considering everything it’s tasked for handling. Looks like it allows for updates to the device itself, and with that said I’d like to suggest some feasible updates:

1) Increase own voice volume. Would keep me from shouting over others in game chat. Ideally like my mic monitoring slightly louder than my own ears pick up.
2) Modify tapping controls to allow for skip forward and backward in addition to the already available pause in Bluetooth mode. If the pads can recognize two taps, they should be able to handle three. Not having music controls hurts, but two taps pause, three taps of the left ear to go back, three taps of the right ear for skip, that would be an excellent upgrade. 👍

Ответ разработчика ,

Hi Vaughn, thank you for the suggestions. Could you perhaps send them directly to our support team at https://www.bang-olufsen.com/en/support/contact? We would be happy to help. Regards, Bang & Olufsen Support

Lots more to be desired from such a premium brand

For the past two years I have struggled using this app for the following reasons. I purchased Beoplay E8 2.0 and shortly after Beoplay E8 3.0 and have had unreliable connectivity with my IPhone 12 Pro regardless of the software version with both headset units. In good faith I have communicated back and forth with support on numerous occasions brining the issue to their attention with screenshots, while being under the impression that something has being done to prevent other fellow B&O clients from this frustration. To this day I will get a random error message that my phone can no longer connect to Beoplay E8 and I have to reinstall and re-pair again. And again. And again.
What broke the camel’s back is that my hardly used Beoplay E8 2.0 stop working and I attempted to contact support well within the warranty period on three separate occasion throughout one month as I had done previously through the app-got crickets, no response. Finally I DM-ed B&O Instagram account privately and got an instant response that based on the proof of purchase my product was no longer supported.
B&O makes amazing products, can’t say the same about their app.
Thanks and farewell.

Ответ разработчика ,

Good day, we are sorry to hear about this and would like to look further into the matter. We would ask if you could please take a moment to reach out to the support team with all the relevant details, contact information and user name so we can investigate? You can reach out via any of the channels found here: https://www.bang-olufsen.com/en/support/beoplay-contact. regards, Bang and Olufsen Support.

The connectivity issue while playing multiple speakers is real

If you connect multiple speakers using the Beosound feature the speakers will not be synchronized, you will hear one or more speakers lagging more than one second respect to the others, this sound like an echo. I spent multiple hours with support trying to fix it to no avail. It is not a wifi or Bluetooth problem, all my setup is top notch, I have the latest in wifi mesh technology, an access point sitting next to the speakers. Also tried connecting all speakers with cat6 cables directly to the Business router which has 2gbps connection to the internet and 10gbps bandwidth for the local network, the speakers still lag for over a second even connected with wires. Support tried to tweak the settings including “delay” settings to try to sync them manually but this didn’t help either. In short: If you are playing a single speaker this is Okay-ish, but if you want to use the beosound feature that promises to link multiple speakers together: it doesn’t work, not even on a wired setup.

Ответ разработчика ,

Hi there! Thank you for bringing this to our attention. We are sorry to hear about the Multiroom difficulties you have been enduring with your Bang & Olufsen products but rest assured we are always glad to help as best as we can. Kindly note mesh networks are sometimes a bit tricky and we cannot always guarantee seamless connectivity. Nevertheless, we kindly ask you to contact our support team with details about your setup so we can properly address the case: https://support.bang-olufsen.com/hc/en-us Best regards, Bang & Olufsen Customer Care

Конфиденциальность приложения

Разработчик Bang & Olufsen a/s указал, что в соответствии с политикой конфиденциальности приложения данные могут обрабатываться так, как описано ниже. Подробные сведения доступны в политике конфиденциальности разработчика.

Связанные с пользова­телем данные

Может вестись сбор следующих данных, которые связаны с личностью пользователя:

Не связанные с пользова­телем данные

Может вестись сбор следующих данных, которые не связаны с личностью пользователя:

Данные об использова­нии

Конфиденциальные данные могут использоваться по-разному в зависимости от вашего возраста, задействованных функций или других факторов. Подробнее

Информация

русский, английский, венгерский, голландский, датский, испанский, итальянский, корейский, немецкий, норвежский (букмол), польский, португальский, румынский, традиционный китайский, упрощенный китайский, французский, чешский, шведский, японский

Источник