- If your iPhone or iPod touch won’t charge
- Plug into power
- Wall power outlet
- Computer
- Power accessory
- If your device charges slowly or won’t charge
- If your device stopped charging at 80 percent
- If an alert says that your accessory isn’t supported or certified
- Быстрая зарядка iPhone
- How to wirelessly charge your iPhone
- What you need
- Charge wirelessly
- Learn more
If your iPhone or iPod touch won’t charge
If your battery won’t charge or charges slowly, or if you see an alert message, learn what to do.
Plug into power
To charge your device, follow these steps:
- Connect your device to the USB cable that comes with it.
- Plug into one of these three power sources:
Wall power outlet
Plug your USB charging cable into a USB power adapter, then plug the adapter into the wall.
Computer
Plug your charging cable into a USB 2.0 or 3.0 port on a computer that’s on and not in sleep mode. Don’t use the USB ports on your keyboard.
Power accessory
Plug your cable into a powered USB hub, docking station, or other Apple-certified accessory.
If you’re trying to charge wirelessly with an iPhone 8 or later, first make sure that you can charge with the USB adapter and cable that came with your device. If that works, then get help with wireless charging. For a third-party accessory, check that it’s Apple certified.
As your device charges, you’ll see a lightning bolt beside the battery icon in the status bar, or a large battery icon on your Lock screen.
My device charges slowly or won’t charge
My device stopped charging at 80 percent
I see Accessory Not Supported or Certified
If your device charges slowly or won’t charge
Follow these steps and try again after each:
- Check your charging cable and USB adapter for signs of damage, like breakage or bent prongs. Don’t use damaged accessories.
- Use a wall power outlet and check for firm connections between your charging cable, USB wall adapter, and wall outlet or AC power cable, or try a different outlet.
- Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device. If the charging port is damaged, your device probably needs service.
- Let your device charge for a half hour.
- If your device is still unresponsive, force restart your device:
- iPhone 8 or later and iPhone SE (2nd generation): Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Press and hold the Side button until you see the Apple logo.
- iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold both the Side (or Top) button and the Volume Down button until you see the Apple logo.
- iPhone 6s or earlier, iPhone SE (1st generation), and iPod touch (6th generation) or earlier: Press and hold both the Side (or Top) button and the Home button until you see the Apple logo.
- Let your device charge for another half hour.
- If your device still won’t power on or charge, take your device, charging cable, and charging adapter to an Apple Retail Store or Apple Authorized Service Provider for evaluation. You can also contact Apple Support.
If your device stopped charging at 80 percent
Your iPhone might get slightly warmer while it charges. To extend the lifespan of your battery, if the battery gets too warm, software might limit charging above 80 percent. Your iPhone will charge again when the temperature drops. Try moving your iPhone and charger to a cooler location.
iOS 13 and later uses Optimized Battery Charging to slow the rate of battery aging by reducing the time that your iPhone spends fully charged. Your iPhone uses on-device machine learning to understand your daily charging routine so that it can wait until you need to use your iPhone to finish charging past 80 percent.* Optimized Battery Charging is active only when your iPhone predicts that it will be connected to a charger for a long period of time.
* Information regarding your charging routine is stored only on your iPhone. The information isn’t included in backups and isn’t shared with Apple.
If an alert says that your accessory isn’t supported or certified
These alerts can appear for a few reasons: Your iOS device might have a dirty or damaged charging port, your charging accessory is defective, damaged, or non Apple-certified, or your USB charger isn’t designed to charge devices. Follow these steps:
- Remove any debris from the charging port on the bottom of your device.
- Restart your device:
- iPhone
- iPod touch
- Try a different USB cable or charger.
- Make sure that you have the latest version of iOS.
- Contact Apple Support to set up service.
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Быстрая зарядка iPhone
Используйте быструю зарядку на некоторых моделях iPhone. Вы можете зарядить аккумулятор iPhone до 50 % примерно за 30 минут.
Вы можете быстро зарядить аккумулятор устройства iPhone 8 и более поздних моделей до 50 % примерно за 30 минут. 1
Быстрая зарядка возможна при использовании кабеля Apple USB-C/Lightning и одного из следующих адаптеров:
- адаптера питания Apple USB-C мощностью 18, 20 2 , 29, 30, 61, 87 или 96 Вт;
- сопоставимого адаптера питания USB-C стороннего производителя, поддерживающего стандарт USB Power Delivery (USB-PD).
Если вы не знаете точно, какой у вас адаптер питания Apple, посмотрите, какая мощность указана на его верхней или нижней стороне.
1. Тестирование проводилось компанией Apple в августе 2017 г. на контрольных образцах iPhone X, iPhone 8, iPhone 8 Plus и программного обеспечения, а также в августе 2018 г. на контрольных образцах iPhone XS, iPhone XS Max, iPhone XR и программного обеспечения с использованием адаптеров питания Apple USB-C (моделей A1720 мощностью 18 Вт, A1540 мощностью 29 Вт, A1882 мощностью 30 Вт, A1718 мощностью 61 Вт и A1719 мощностью 87 Вт). Тестирование проводилось компанией Apple в августе 2019 г. на контрольных образцах iPhone 11, iPhone 11 Pro и iPhone 11 Pro Max и программного обеспечения с использованием адаптеров питания Apple USB-C (моделей A1720 мощностью 18 Вт, A1540 мощностью 29 Вт, A1882 мощностью 30 Вт, A1947 мощностью 61 Вт и A1719 мощностью 87 Вт). Тестирование проводилось компанией Apple в феврале 2020 г. на контрольных образцах iPhone SE (2-го поколения) и программного обеспечения с использованием адаптеров питания Apple USB-C (моделей A1720 мощностью 18 Вт и A1882 мощностью 30 Вт). Тестирование проводилось компанией Apple в сентябре 2020 г. на контрольных образцах iPhone 12, iPhone 12 mini, iPhone 12 Pro, iPhone 12 Pro Max и программного обеспечения с использованием адаптеров питания Apple USB-C (модели A2305 мощностью 20 Вт). Тестирование быстрой зарядки проводилось на полностью разряженных iPhone. Время зарядки зависит от внешних факторов, фактические результаты могут различаться.
2. Для быстрой зарядки iPhone 12 понадобится адаптер питания мощностью 20 Вт или выше.
Информация о продуктах, произведенных не компанией Apple, или о независимых веб-сайтах, неподконтрольных и не тестируемых компанией Apple, не носит рекомендательного или одобрительного характера. Компания Apple не несет никакой ответственности за выбор, функциональность и использование веб-сайтов или продукции сторонних производителей. Компания Apple также не несет ответственности за точность или достоверность данных, размещенных на веб-сайтах сторонних производителей. Обратитесь к поставщику за дополнительной информацией.
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How to wirelessly charge your iPhone
Learn how to wirelessly charge your iPhone with Qi-certified charging accessories.
What you need
Your iPhone features integrated wireless charging that allows for an easy and intuitive charging experience. Your iPhone works with Qi-certified chargers that are available as accessories and in cars, cafes, hotels, airports, and furniture. Qi is an open, universal charging standard created by the Wireless Power Consortium (WPC).
Many Qi-certified chargers charge iPhone with the latest version of iOS at rates up to 7.5 watts. These chargers are available at the Apple Online Store and Apple Stores.
Other Qi-certified chargers might vary in functionality and performance. If you have questions, contact the manufacturer.
Charge wirelessly
- Connect your charger to power. Use the power adapter that came with your accessory or a power adapter recommended by the manufacturer.
- Place the charger on a level surface or other location recommended by the manufacturer.
- Place your iPhone on the charger with the display facing up. For best performance, place it in the center of the charger or in the location recommended by manufacturer.
- Your iPhone should start charging a few seconds after you place it on your wireless charger.
You should see in the status bar.
Learn more
- Learn about charging with the MagSafe Charger and MagSafe Duo Charger.
- Wireless charging uses magnetic induction to charge your iPhone. Don’t place anything between your iPhone and the charger. Magnetic mounts, magnetic cases, or other objects between your iPhone and the charger might reduce performance or damage magnetic strips or RFID chips like those found in some credit cards, security badges, passports, and key fobs. If your case holds any of these sensitive items, remove them before charging or make sure that they aren’t between the back of your iPhone and the charger.
- If your iPhone isn’t charging or is charging slowly and your iPhone has a thick case, metal case, or battery case, try removing the case.
- If your iPhone vibrates—when it gets a notification, for example—your iPhone might shift position. This can cause the charging mat to stop providing power to your iPhone. If this happens often, consider turning off vibration, turning on Do Not Disturb, or using a case to prevent movement.
- Depending on the charging mat you have, you might hear faint noises while your iPhone charges.
- Your iPhone might get slightly warmer while it charges. To extend the lifespan of your battery, if the battery gets too warm, software might limit charging above 80 percent. Your iPhone will charge again when the temperature drops. Try moving your iPhone and charger to a cooler location.
- Your iPhone won’t charge wirelessly when connected to USB. If your iPhone is connected to your computer with USB, or if it’s connected to a USB power adapter, your iPhone will charge using the USB connection.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.
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