Set up your Apple ID payment method and shipping address on Mac
You use Payment & Shipping preferences to change the payment and shipping information associated with your Apple ID.
On your Mac, choose Apple menu
> System Preferences, click Apple ID 
, then select Payment & Shipping in the sidebar.
If you haven’t signed in to your Apple ID, click Sign In and type your Apple ID information. Follow the onscreen instructions.
View or change the following:
Payment Method: Shows the payment method set up when you created your Apple ID. To change your payment method, click Details and enter your credit card information and billing address.
Apple Cash Balance: Displays your Apple Cash Balance, which you can use with any Apple Pay–capable iPhone, iPad or Apple Watch signed in with your Apple ID.
Shipping Address: Shows the name and shipping address used for purchases from the Apple Store. Click “Add a shipping address” to enter the postal address for your Apple ID. Click Edit to change the mailing address for your Apple ID.
For information about changing your Apple ID account information on the Apple ID website, see your Apple ID account page.
For information about changing Apple ID account settings using an iOS or iPadOS device, see “Manage Apple ID and iCloud settings” in the user guide for iPhone, iPad or iPod touch.
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Question: Q: Wrong billing address
How can I change the billing address that auto populates on the Apple email receipts? I have removed that address from each card individually. I have an iPhone and iPhone. No computer.
iPhone 12 Pro Max, iOS 14
Posted on Apr 3, 2021 6:28 PM
Just to share what I did to resolve this issue. I deleted one of the payment methods associated with the Apple ID. I added it again, changed the auto populated address to the new address then I linked it to Apple Pay. When I went back to iTunes applied.apple.com Payment & Shipping, the address was still greyed out BUT it was the right address.
Posted on Apr 3, 2021 7:52 PM
Helpful answers
Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page.
Apr 3, 2021 6:39 PM
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Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page.
Apr 3, 2021 6:39 PM
Thank you for your response. I went to the blue link and instead of go back in the lower left, it’s just back in the upper left corner. That closes the screen and brings me back to iTunes. If I go to Appleid.Apple.com and attempt to change it there under Payment & Shipping and then edit payment information, the wrong billing address is there but greyed out where I’m unable to change it.
Apr 3, 2021 6:47 PM
I am only able to change the shipping address but the billing address remains greyed out. I tried on the phone and the iPad.
Apr 3, 2021 6:54 PM
Can you change the address by accessing your iTunes account?
Apr 3, 2021 6:55 PM
How do I access the iTunes account on the phone or iPad? So far, I’ve been unsuccessful. When I open iTunes on the iPad or the phone, it’s only a place to buy entertainment. I do not find a place for settings or account management, other than Purchased and My Purchases.
Apr 3, 2021 6:58 PM
If running IOS 14, go to Settings>Your Name>Media & Purchases. Click the portrait at the top left. That should allow you to sign into the App Store/iTunes
Apr 3, 2021 7:19 PM
Signing in this way is how I’m able to actually see the incorrect billing address and it being grey and unable to be changed. If I leave these setting and go to the wallet setting, the billing addresses for each payment method are correct. Yet the emailed receipts still have the incorrect address.
Apr 3, 2021 7:25 PM
Contact iTunes Support for assistance. See the Apple Support articles below for contact information.
If necessary, try Twitter
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.
Apr 3, 2021 7:50 PM
Just to share what I did to resolve this issue. I deleted one of the payment methods associated with the Apple ID. I added it again, changed the auto populated address to the new address then I linked it to Apple Pay. When I went back to iTunes applied.apple.com Payment & Shipping, the address was still greyed out BUT it was the right address.
Apr 3, 2021 7:52 PM
Thanks for the feedback.
Apr 3, 2021 8:26 PM
Question: Q: Wrong billing address More Less
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Question: Q: Billing Address
I am new to this discussion board and new to Mac’s. I have iphoto and want to buy a calendar but I get this message: «The billing address does not contain a valid city/state/zip combination. Please edit the address and try saving again.» The funny part is it is where I get my credit card bill. It is Pelican, AK 99832. Is there a list of places that they will not recognized?
imac, Mac OS X (10.5.5)
Posted on Oct 12, 2008 8:36 PM
Helpful answers
Welcome to the Apple user discussion forums
TO to the apple store to your account and make sure that one click is turned on and that your account and credit card information are all correct and agree with each other
Oct 12, 2008 8:45 PM
This page — http://www.apple.com/support/photoservices/account/ — covers the details and has an inquiry form that you can use if the information is not clear — or call the apple store — (1-800-MY-APPLE)
I think you can have different billing and shipping addresses
Oct 12, 2008 9:21 PM
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Welcome to the Apple user discussion forums
TO to the apple store to your account and make sure that one click is turned on and that your account and credit card information are all correct and agree with each other
Oct 12, 2008 8:45 PM
My billing address is a PO Box address but I am not having it shipped to that one because it says that they will not. This is the message I am getting when I try to turn the one click on in my account. Address line 1, postal code, country code or Address line 1, city name, State Province, country code are required. In there Shopping Experience it states that you have to enter your address that you have with your credit card and that is my PO box. This is what it states:
In order to process your order, we’ll need you to enter both your billing address and shipping address. Your billing address and shipping address should match the information on your credit card account. We do not accept PO Box or international addresses. Shipping addresses for all U.S. orders should be within the 50 states. All of your items will be shipped to the shipping address you designate.
I don’t think I can order from here if I am reading it right.
Message was edited by: Akair99
Oct 12, 2008 9:11 PM
Oct 12, 2008 9:19 PM
This page — http://www.apple.com/support/photoservices/account/ — covers the details and has an inquiry form that you can use if the information is not clear — or call the apple store — (1-800-MY-APPLE)
I think you can have different billing and shipping addresses
Oct 12, 2008 9:21 PM
I have read that link and it seems like I should be able to have it done. I scheduled a call with them to see if I have to call to place the order or if there is a way around this. Thank you all for your help guys. I will let you know what I find out.
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Question: Q: My Apple ID billing address is wrong on Appleid.com and I can’t change it
The billing address for my Apple ID is correct on all of my devices but when I visit Appleid.com it shows my old billing address and I can’t change it. When I go to appleid.com, the billing address is greyed out and I can’t revise anything.
iPhone 12 mini, iOS 14
Posted on Aug 9, 2021 12:31 PM
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See: Change, add, or remove Apple ID payment methods
1. Open the Settings app.
2. Tap your name.
3. Tap Payment & Shipping. You might be asked to sign in with your Apple ID.
4. To update the address for a payment method, tap the payment method, then edit your information. Tapping the method should reveal details for that method including the billing address. You might need to enter the security code that’s printed on your credit or debit card. If you see Apple Pay after the last 4 digits of the card number, go to the Wallet app to edit the card information.
5. Edit the method then tap Done
Aug 9, 2021 12:36 PM
Thanks for the response! However, the address you pointed me to is already correct. As I stated in my original question, the billing address is correct on all of my devices. However, the billing address listed for my apple id is still incorrect. When I go on appleid.apple.com to change it, it’s greyed out and won’t let me change it. I noticed this because I made a purchase in the app store and on the receipt, my billing address was wrong.
Aug 9, 2021 1:17 PM
I have the exact same problem: The information is correct on my iPhone but wrong at appleid.apple.com where there is no way to updated the information because it’s grayed out.
Aug 20, 2021 8:08 AM
I’m having the same issue. I’m able to change my shipping address, but not my billing address.
Sep 1, 2021 10:57 AM
In the end, I contacted Apple support and they were basically completely mystified. They had no explanation nor any direct way of fixing it.
In the end, I had to add a new card, delete the old card, re-add the old card, and then delete the new card. Of course, this will not work if you only have one credit card.
There’s clearly a bug in Apple’s system here that occurs under a set of unknown edge conditions.
Sep 1, 2021 12:28 PM
The same thing happened to me. I got bounced between Apple support and Goldman Sachs and nobody could figure out what was going on. Do you mind elaborating on your solution? Are you saying you removed the card from your apple wallet?
Sep 8, 2021 9:26 AM
1) Add a new card.
2) Remove the old card.
3) Re-add the old card.
4) Remove the new card.
The adding of a new card was necessary because I had app-store subscriptions which requires that you always have some card entered. If you don’t have any subscriptions, then I think you can just remove the card and re-add it.
Sep 9, 2021 5:13 AM
I have also been having this problem. This is especially frustrating because I now live in a state without sales tax, but am still paying tax on any app purchases based on the old address. Apple is basically not doing business correctly because it has this bug around users’ billing addresses.
Sep 16, 2021 6:46 PM
The add new card/remove card works! I had to fire up iTunes/Music, go to account settings (bottom of app, tiny link), and there it had my old billing address that I couldn’t change. When I went to delete it and add it again, it said no because I have a subscription to something. So adding a new card, then removing the old one solved the problem. It just won’t let you remove the old info unless it has something new to tie the subscription too. It’s quite silly that there isn’t a simple «edit billing info» but here we are.
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Question: Q: Billing Address
I have been trying to add the billing address to my apple ID but an error keeps coming. I have tried multiple cards. I have ensured my bank card is of my country of residence. I have tried at various times. However, I still can not fix the issue.
Posted on Jun 21, 2020 11:54 AM
Maybe this will help. See Set up your Apple ID payment method and shipping address on Mac https://support.apple.com/guide/mac-help/set-apple-payment-method-shipping-address-mac-mchl29cac995/mac
Posted on Jun 21, 2020 12:04 PM
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Maybe this will help. See Set up your Apple ID payment method and shipping address on Mac https://support.apple.com/guide/mac-help/set-apple-payment-method-shipping-address-mac-mchl29cac995/mac
Jun 21, 2020 12:04 PM
Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page.
Jun 21, 2020 12:33 PM
It tells me to try again later.
Jun 22, 2020 7:02 AM
I am also not being able to change my country. I have a bank card of another country which is not what my Mac is set on but every time I try to change the country, they ask me add another payment method and then it says try again later.
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