Business account with apple

About Managed Apple IDs for business

Learn how to use the Managed Apple ID that your company assigns to you.

This article is for users who have Managed Apple IDs. If you’re an IT administrator, learn more about how to create and use Managed Apple IDs with Apple Business Manager.

Your company can create Managed Apple IDs for employees to use for business purposes. Managed Apple IDs are unique to your company and separate from Apple IDs that you can create for yourself. You can associate your Managed Apple ID with the same email address and phone number as your personal Apple ID. Unlike with personal Apple IDs, IT administrators manage the services that your Managed Apple ID can access.

Check feature availability

Your employees can use Apple services including iCloud and collaboration with iWork and Notes, but because Managed Apple IDs are for business purposes only, certain features are disabled to protect each organization. Managed Apple IDs also include 5GB of iCloud storage.

Because Managed Apple IDs can’t make purchases, administrators may assign content to your Managed Apple ID or assigned devices.

Not all services are available in all countries or regions.

About your username and password

After your company creates your account, you can use your Managed Apple ID. Your Managed Apple ID might include your company’s name or «appleid.» For example, your ID might look like johnappleseed@appleid.mycompany.com.

Your company’s Apple B

usiness Manager administrator sets up your account name. If there’s a mistake in your username, or if you need to change your account information, contact your company’s administrator.

Create your password

When you sign in to your Managed Apple ID for the first time, use the temporary password that your administrator provides you. After you sign in, you’ll be prompted to set up a new password. You must finish setting up your password before you can sign in to some Apple services.

If you’re a People Manager, Device Manager, Content Manager, or other staff member, sign in to appleid.apple.com on your Mac or iOS device to set up your password. You must use a standard password that includes eight or more numbers and letters.

Reset your password

Unlike with personal Apple IDs, your administrator resets your password. Follow these steps to create a new password:

  1. Contact your administrator to get a temporary password.
  2. Use your temporary password to sign in to a shared iPad or sign in to iCloud on your device. Or, if your role has access, sign in to Apple Business Manager with your temporary password.
  3. Create a new password.

Managed Apple ID passwords can’t be reset from the Apple ID account page or iforgot.apple.com.

Sign in with your Managed Apple ID

To log in to devices that are set up with Apple Business Manager, use your Managed Apple ID and password. To sign in to devices not set up with Apple Business Manager, follow the steps for your role:

  • Staff: Use your Managed Apple ID or password.
  • People Managers, Device Managers, and Content Managers: Use your Managed Apple ID and password with two-factor authentication.

Administrator access to your account

The company that issues your Managed Apple ID owns your account. Your IT administrators can access your account at any time and make the following changes:

  • Restrict access to your account
  • Remove your account
  • Update your account information
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Check the policy that your People Managers, Device Managers, and Content Managers have for the personal use of Managed Apple IDs.

Update your account information

If you’re a People Manager, Device Manager, or Content Manager, use the Apple ID account page to manage and update your account information. To change your trusted devices, you must be a People Manager, Device Manager, or Content Manager.

If you’re a staff member, check with an administrator to update your account information.

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The power
of Apple.
Put to work.

When the world changes, business changes too. Apple hardware, software, and services work together to give your employees the power and flexibility to do whatever needs doing — wherever that may be.

With great power comes great productivity.

Apple hardware, software, and services work together to deliver a seamless experience that just works. You can start a project on Mac and finish it on iPad, use your screens side by side to extend your workspace, and even draw with Apple Pencil on your iPad or use your iPhone to make live updates on your Mac. And it’s all compatible with apps from Microsoft and Google, so your team has everything it needs to get any job done.

Magic happens on Mac. Game-changing performance, simple IT, and excellent value are just some of the reasons Mac means business.

Get power that outpaces most PC laptops in a design that goes everywhere. Scan merchandise, visualize models in 3D, and breeze through work when you multitask with Split View.

iPhone

Do incredible things on the go. Visualize 3D projects using augmented reality. Collaborate with your team on Keynote presentations. And stay connected with FaceTime, Messages, and Mail.

Apple Watch

Stay connected at a glance. Handle notifications as they pop up with a single tap, track Messages, and get the most out of apps for work and wellness.

Apple TV

Turn your best work into a cinematic experience. Put important presentations and data-driven dashboards on display.

Success Story — Capital One Success Story

Capital One
When people love what they do, what they do is amazing.

iPhone, iPad, and Mac are helping unleash the imagination of the people at Capital One, which is why we make the investment.

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Ready. Set.
Done.

Whether your organization has ten devices or ten thousand, Apple fits easily into your existing infrastructure. Zero-touch deployment allows IT to configure and manage remotely, and IT can tailor the setup process to any team. So every Mac, iPad, iPhone, and Apple TV is ready to go from the start.

You’re in control
with Apple
Business Manager.

Apple Business Manager is a web-based portal that helps you deploy iPhone, iPad, Mac, and Apple TV. And you can easily provide employees with access to Apple services, set up device enrollment, and distribute apps, books, and software — all from one place.

Devices

Enroll devices to be set up automatically with mobile device management (MDM). Streamline and customize the setup process for employees.

Content

Easily buy apps and books for employees. And distribute custom apps within your organization.

People

Create Managed Apple IDs for employees and assign privileges for additional users on your IT team.

Integrate with any environment.

Wi-Fi and Networking. Apple devices have secure wireless network connectivity built in. iOS, iPadOS, and macOS all provide the built-in security to access those wireless networks, including industry-standard WPA3-Enterprise and 802.1X. When an Apple device is used on a Cisco network, Fast Lane prioritizes the most critical business apps so that employees have uninterrupted access. And enhanced roaming capabilities ensure that iPhone and iPad remain connected as they travel across access points.

VPN. Easily configure Apple devices for secure access to your corporate network through built-in support for VPN. Out of the box, iOS, iPadOS, and macOS support the industry-standard networks IKEv2, Cisco IPsec, and L2TP over IPsec. Apple devices also support VPN On Demand, Always On VPN, and Per App VPN for facilitating connections on a much more granular basis for managed apps or specific domains. Whatever method your business chooses, data in transit is protected.

Email. iPhone, iPad, and Mac work with Microsoft Exchange, Office 365, and other popular email services, like G Suite, for instant access to push email, calendar, contacts, and tasks over an encrypted SSL connection. And Exchange support is built right into the Mail, Calendar, Contacts, and Reminders apps on iPhone and iPad — making it intuitive for employees to perform common tasks such as accepting meeting invitations and finding contacts in the Global Address List.

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File Providers. The Files app in iOS and iPadOS and the Finder in macOS let employees instantly access their third-party cloud services — like Box, Dropbox, OneDrive, Adobe Creative Cloud, and Google Drive — so they have all of their files on all of their devices. The Files app and the Finder also have built-in support for file sharing with SMB and WebDAV, ensuring that employees can access the corporate file servers seamlessly on all their Apple devices.

Directory Services. Apple devices can access directory services for managing identity and other user data, including Active Directory, LDAP, and Open Directory. Some MDM vendors provide tools to integrate their management solutions with Active Directory and LDAP directories — right out of the box. And for organizations using on-premise Active Directory, a first-party Kerberos extension provides password management and Kerberos ticket management for signing in to internal apps and websites.

Identity Providers. The latest versions of iOS, iPadOS, and macOS support a new single sign-on (SSO) extension framework, allowing users to sign in to a corporate application once without being asked again for other apps or websites. This feature enables advanced multifactor authentication, supported by participating identity providers, whenever users sign in to a corporate resource. IT teams can also now configure authentication from cloud identity providers during initial enrollment and device setup.

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Upgrade your organization to Apple Business Manager

Upgrade to Apple Business Manager to continue using the Device Enrollment Program and Volume Purchase Program. Apple Deployment Programs are no longer available as of December 1, 2019.

If your organization currently uses the Device Enrollment Program (DEP), you need to upgrade to Apple Business Manager. If your organization only uses the Volume Purchase Program (VPP), you can enroll in Apple Business Manager and then invite existing VPP Purchasers to your new Apple Business Manager account.

Apple Business Manager lets you buy content and configure automatic device enrollment in your mobile device management (MDM) solution. Apple Business Manager is accessible on the web, and is designed for technology managers and IT administrators.

Review this information before you upgrade to Apple Business Manager.

Upgrade to Apple Business Manager

To upgrade to Apple Business Manager*, sign in to business.apple.com using your Apple Deployment Programs Agent account, then follow the instructions. The upgrade process only takes a few minutes.

After you upgrade, Apple Business Manager will have all of your:

  • Accounts
  • Account credentials
  • MDM servers
  • MDM devices
  • Server tokens
  • Device orders
  • Other items associated with your account

After you complete the upgrade, use the Apple Business Manager portal to access your data. You won’t have access to the Apple Deployment Programs website after you upgrade.

Enroll in Apple Business Manager

To enroll in Apple Business Manager, go to business.apple.com and click Enroll Now. You’ll need to provide information about your business including your D-U-N-S number, and an email address that hasn’t been used as an Apple ID for any Apple service or website.

Choose a domain for Managed Apple IDs

When you enroll in or upgrade to Apple Business Manager, you’ll be asked to enter your organization’s website. Apple Business Manager uses the website you enter and will create a reserved domain as the default domain for your Managed Apple IDs. For example, if your website is www.mycompany.com, your Managed Apple IDs will look like manager@mycompanycom.appleid.com.

Your Apple Business Manager Administrator can change the default domain after upgrading as well as add additional domains. Any domains that are added after enrolling must be verified before they can be used for Managed Apple IDs.

Invite VPP Purchasers to Apple Business Manager

Your organization might have one or more separate VPP accounts. After you enroll in, or upgrade to Apple Business Manager, you can invite them to your new Apple Business Manager account. Learn how to invite VPP Purchasers to Apple Business Manager.

Changes to roles for Apple Business Manager

Apple Business Manager introduces some changes to the roles that you assign to your users.

Agents are now Administrators

With Apple Deployment Programs, Agent was the highest level of administrative access. Agents had the ability to accept the Apple Deployment Programs Terms and Conditions on behalf of your organization.

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In Apple Business Manager, this role is now called Administrator. Your organization can have up to five Administrators in Apple Business Manager.

Admins are now Managers

In Apple Deployment Programs, there were Admins for DEP and VPP. When upgrading to Apple Business Manager, existing Admins are converted to Managers. The table below shows how Admin roles convert to Manager roles:

Role in Apple Deployment Programs

Role in Apple Business Manager

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Give employees a choice. They’ll deliver their best work.

When you give people the power to work the way they want, with the tools they love, they are inspired to do the best work of their lives. Apple makes it easy to give employees the power to choose their own devices, while simplifying IT management and maintaining corporate standards.

Good for employees. Great for business.

The modern business world is shifting to a new model to give employees access to Apple products. From deployment and setup of iOS, iPadOS, and macOS to device management and support, these core principles simplify the process.

Give employees a choice of products.

Empower all employees to decide which devices will work best for them, and provide clear choices within the range of products that IT can support.

Select from flexible financing models.

Perpetual leasing and buyback enables businesses to be nimble and moves purchasing from a capital expense model to an operating expense.

Simplify deployment and management.

iPhone, iPad, and Mac can be deployed and managed over the air by IT. And employees get the experience of unboxing their devices on their own.

Allow employees to personalize their devices.

Beyond the basic company setup, employees can personalize their devices and choose the perfect set of apps that will work for them.

Share the responsibility of support.

Many people already know how to use and support Apple devices, so the responsibility of daily maintenance is shared between IT and the end user.

We let employees choose what they use and overwhelmingly they choose Apple products. It enables them to be more productive, and work the way that they want to work.

The Impact of Apple at Work

When businesses invest in Apple, productivity goes up and costs go down. Browse the research that shows how Apple technology helps businesses.

On a per-device basis, Mac costs $843 less than comparable PCs when considering hardware, software, support, and operational costs. *

Everything you need to get started.

Read up or reach out. We have dozens of resources to help you along the way.

Adopt and
approve devices.

Select the devices your company will support. Security guides will explain how secure our hardware and platforms are on any network, so you can be sure your corporate data is safe. Apple Financial Services is there to assist your procurement team and provide a range of flexible financing options. And training and certification will equip your IT team with the knowledge and best practices they need to roll out Apple products internally.

Get up and running.

Once you’ve approved Apple products in your workplace, the next step is to get them set up and fully configured according to your IT policies. Find out how to connect devices to your network and optimize the experience with Cisco wireless networking. And use tools such as mobile device management (MDM) along with Apple Business Manager to easily deploy and manage iPhone, iPad, and Mac.

Create a great

A great experience is more than a great device. Launch your program and keep your employees informed and up to date every step of the way. We provide templates for email, newsletters, intranet portals, and more. You can also help employees help themselves by sharing starter guides filled with useful tips. It’s all about creating a seamless onboarding experience and then teaching them to go further and do more with their Apple products.

Connect with support.

You never know when you or your employees may need help with Apple devices. So we provide programs — AppleCare professional services, the Apple Support app, and Apple Support on Twitter — that can complement the internal services provided by your IT team. This ensures that your employees have the guidance they need to be successful.

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