- Why buy iPhone anywhere else?
- We’ll make sure it works with your carrier.
- Can you connect my new iPhone to any carrier?
- Will my new iPhone be unlocked?
- What about carrier plans with my new iPhone?
- Is it cheaper to buy from my carrier?
- Let’s talk payment options.
- Should I buy with Apple Card?
- Can I get special carrier deals at Apple?
- Can I trade in my old phone?
- What if I want a new iPhone every year?
- We’ll help get your new iPhone set up quickly.
- Can you help me set up my new iPhone?
- Is it hard to move everything over to my new iPhone?
- Is all my information safe?
- What do I get with AppleCare+ coverage?
- Which iPhone is right for you?
- New iPhone 13 Pro
- 6.7” or 6.1”
- New iPhone 13
- 6.1” or 5.4”
- iPhone 12
- 6.1” or 5.4”
- iPhone SE
- Discover even more when you’re ready.
- Apple Footer
- Apple Trade In
- Turn the device you have into the one you want.
- Get credit toward a purchase today.
- Trading in has never been easier.
- See how much your device is worth and save on a new one.
- Easily transfer your data.
- Just mail it out, or bring it in.
- Trade in and get Apple Gift Card credit — even without a purchase.
- It goes on to help the planet.
- Frequently Asked Questions
- What is Apple Trade In?
- How does it work?
- Should I choose credit toward a purchase or an Apple Store Gift Card?
- How long does the online trade-in process take?
- If I buy a new device online with a trade-in, what kind of credit will I get?
- Can I see what my device is worth online, then bring it with me when I buy a new device in the store?
- How much will I get for my trade-in?
- Does Apple offer recycling?
- What devices are eligible for trade-in with Apple Trade In?
- Can I trade in my current device when I join the iPhone Upgrade Program?
- Is there a way to track my trade-in status?
- Can I cancel a trade-in?
- Do I have to include accessories like chargers and cables?
- Can I trade in a device at an Apple Store?
- How do I pack my device for trade-in with a trade-in kit, and how quickly should I send it to you?
- How do I pack my device for recycling?
- How do I find the serial number on my Apple device?
Why buy iPhone anywhere else?
When it comes to purchasing a new iPhone, there’s no better place to buy than Apple. For all your questions about carrier support, payment options, and getting your new iPhone set up, we have all the answers you need.
We’ll make sure it works with your carrier.
Can you connect my new iPhone to any carrier?
For sure. We can easily activate your new iPhone so you can keep your same number and rate plan, saving you a trip to the carrier’s store. A Specialist can even help you get connected via phone or chat. Show more Show less
Will my new iPhone
be unlocked?
Every iPhone you buy from us online or in an Apple Store is unlocked, with the exception of a few carrier financing options. With an unlocked iPhone, you’re free to go with the carrier of your choice. Show more Show less
What about carrier plans with my new iPhone?
You can easily stick with the carrier plan you have. If you’re looking to switch, stop by your nearest Apple Store or call 1-800-MY-APPLE. We can talk about what’s best for you. Show more Show less
Is it cheaper to buy from my carrier?
Not necessarily. While many carriers have special offers for buying an iPhone, most of those promotions are also available in an Apple Store. Come in or call a Specialist and let us know what you’re looking for. There’s a good chance we can find an option that works for you. Show more Show less
Have more questions about carrier support?
Let’s talk payment options.
Should I buy with Apple Card?
Definitely. You’ll get 3% Daily Cash back on the purchase of your new iPhone and any accessories when you buy from Apple. Or if you’d rather pay for your iPhone monthly, just choose Apple Card Monthly Installments as your payment option and get interest-free payments and 3% Daily Cash, all up front. 1 Show more Show less
Can I get special carrier deals at Apple?
Yes, you can get up to $1000 credit on the newest iPhone after trade-in with special carrier deals, directly from Apple. You can also take advantage of special deals for iPhone 12. 2 Show more Show less
Can I trade in my old phone?
Absolutely. We offer competitive trade‑in values that you can use to lower the cost of your new iPhone, or get back on a gift card. 3 If your trade‑in doesn’t have any monetary value, we can recycle it for free. And if you have any old devices lying around, you can trade those in, too. Show more Show less
What if I want a new iPhone every year?
We have an option for that. With the iPhone Upgrade Program, you can get the latest iPhone every year with AppleCare+ coverage included. 4 Interested? Just chat, call, or visit an Apple Store to learn more from a Specialist. Show more Show less
Have more questions about payment options?
We’ll help get your new iPhone set up quickly.
Can you help me set up my new iPhone?
You bet. Whether you buy online or in an Apple Store, it’s quick and easy to get your new iPhone set up the way you like. Whether you visit us in a store or book an Online Personal Session, we’ll help you transfer your data, contacts, and photos, show you how to set up privacy and security features like Face ID or Touch ID, and more. Show more Show less
Is it hard to move everything over to my new iPhone?
Not at all. If you back up your data on your current iPhone to your computer or iCloud before you come in or before your Online Personal Session, we can move everything over in a snap. If you’re not able to back up beforehand, we can move all your data over using Quick Start when we set up your new iPhone. And with iOS 15, you’ll have temporary access to all the iCloud storage you need to back up all your apps and data – so moving everything to your new iPhone is easier than ever. Show more Show less
Is all my
information safe?
Totally. We take privacy very seriously at Apple. What’s on your iPhone is your business. Getting your new device set up the way you like it is ours. If you trade in with us online, we’ll show you how to erase all the data from your iPhone before you send it in. And if you trade in at an Apple Store, we’ll erase all the data right then and there. Show more Show less
What do I get with AppleCare+ coverage?
Your new iPhone comes with one year of hardware repair coverage and 90 days of tech support. With AppleCare+, you can extend that coverage and get up to two incidents of accidental damage coverage every 12 months. Or you can upgrade to AppleCare+ with Theft and Loss for an additional cost. 5 Show more Show less
Have more questions about setting up your iPhone?
Which iPhone is right for you?
New iPhone 13 Pro
The ultimate iPhone.
6.7” or 6.1”
All-screen OLED display 6 with ProMotion
A15 Bionic chip
Fastest chip ever in a smartphone
Pro camera system
Telephoto, Wide, Ultra Wide
Up to 28 hours video playback 8
Compatible with MagSafe accessories
New iPhone 13
A total powerhouse.
6.1” or 5.4”
All-screen OLED display 6
A15 Bionic chip
Faster than the competition
Advanced dual‑camera system
Wide, Ultra Wide
Up to 19 hours video playback 8
Compatible with MagSafe accessories
iPhone 12
As amazing as ever.
6.1” or 5.4”
All-screen OLED display 10
A14 Bionic chip
Wide, Ultra Wide
Up to 17 hours video playback 8
Compatible with MagSafe accessories
iPhone SE
Lots to love.
Less to spend.
4G LTE cellular 7
A13 Bionic chip
Up to 13 hours video playback 8
Need some help? Chat now, call 1-800-MY-APPLE, or find a store.
Discover even more when you’re ready.
After your new iPhone is set up just the way you like it, ask about our free Today at Apple sessions. Learn essential photo skills. Bring your videos to life in all-new ways. Or see how easy it is to create music.
Apple Footer
- Apple Card Monthly Installments (ACMI) is a 0% APR payment option available to select at checkout for certain Apple products purchased at Apple Store locations, apple.com, the Apple Store app, or by calling 1-800-MY-APPLE, and is subject to credit approval and credit limit. See https://support.apple.com/kb/HT211204 for more information about eligible products. Variable APRs for Apple Card other than ACMI range from 10.99% to 21.99% based on creditworthiness. Rates as of April 1, 2020. If you choose the pay-in-full or one-time-payment option for an ACMI eligible purchase instead of choosing ACMI as the payment option at checkout, that purchase will be subject to the variable APR assigned to your Apple Card. Taxes and shipping are not included in ACMI and are subject to your card’s variable APR. See the Apple Card Customer Agreement for more information. ACMI is not available for purchases made online at the following special stores: Apple Employee Purchase Plan; participating corporate Employee Purchase Programs; Apple at Work for small businesses; Government, and Veterans and Military Purchase Programs, or on refurbished devices. iPhone activation required on iPhone purchases made at an Apple Store with one of these national carriers: AT&T, Sprint, Verizon, or T‑Mobile.
- AT&T Special Deal: Offer pricing will reflect application of AT&T trade‑in credit up to $1,000 (iPhone 13 Pro and iPhone 13 Pro Max) or $800 (iPhone 13 mini and iPhone 13) applied over 36 months after trade‑in of eligible smartphone. Requires upgrade of an existing line or activation of a new line and purchase of a new iPhone 13 mini, iPhone 13, iPhone 13 Pro, or iPhone 13 Pro Max on qualifying 36‑month 0% APR installment plan, subject to carrier credit qualification. AT&T Installment Plan with Next Up is not eligible for this promotion. $0 down for well‑qualified customers only, or down payment may be required and depends on a variety of factors. Tax on full retail price due at sale. Requires activation on eligible unlimited plan. If you cancel eligible wireless service, credits will stop and you will owe device the remaining device balance. Activation/Upgrade Fee: $30. Trade‑in device may not be on existing installment plan. Bill credits are applied as a monthly credit over the 36‑month installment plan. Credits start within 3 bills. Will receive catch‑up credits once credits start. Wireless line must be on an installment agreement, active, and in good standing for 30 days to qualify. Installment agreement starts when device is shipped. To get all credits, device must remain on agreement for entire term and you must keep eligible service on device for entire installment term. Limited‑time offer; subject to change. Limits: one trade‑in per qualifying purchase and one credit per line. May not be combinable with other offers, discounts, or credits. Purchase, financing, other limits, and restrictions apply. Price for iPhone 13 and iPhone 13 mini includes $30 AT&T instant discount. Activation required.
Verizon Special Deal: Offer pricing will reflect application of Verizon’s trade-in credit up to $440 (iPhone 13, iPhone 13 Pro, and iPhone 13 Pro Max) or $412 (iPhone 13 mini) after trade-in of eligible smartphone. Savings comprised of (i) Apple instant trade-in credit at checkout and (ii) Verizon monthly bill credits applied over 24 months (iPhone 13 mini and iPhone 13) or 30 months (iPhone 13 Pro and iPhone 13 Pro Max).Offer pricing will reflect application of Verizon’s trade-in credit up to $440 (iPhone 13, iPhone 13 Pro, and iPhone 13 Pro Max) or $412 (iPhone 13 mini) after trade-in of eligible smartphone. Savings comprised of (i) Apple instant trade-in credit at checkout and (ii) Verizon monthly bill credits applied over 24 months (iPhone 13 mini and iPhone 13) or 30 months (iPhone 13 Pro and iPhone 13 Pro Max). Customer must remain in the Verizon Device Payment Program for 24 months (iPhone 13 mini and iPhone 13) or 30 months (iPhone 13 Pro and iPhone 13 Pro Max) to receive the full benefit of the Verizon bill credits. Bill credits may take 1–2 bill cycles to appear. If it takes two cycles for bill credits to appear, you’ll see the credit for the first cycle on your second bill in addition to that month’s credit. Requires purchase and activation of a new iPhone 13 mini, iPhone 13, iPhone 13 Pro, or iPhone 13 Pro Max with the Verizon Device Payment Program at 0% APR for 24 months (iPhone 13 mini and iPhone 13) or 30 months (iPhone 13 Pro and iPhone 13 Pro Max), subject to carrier credit qualification, and iPhone availability and limits. Taxes and shipping not included in monthly price. Sales tax may be assessed on full value of new iPhone. Requires eligible unlimited service plan. Requires trade‑in of eligible device in an eligible condition. Must be at least 18 to trade in. Apple or its trade‑in partners reserve the right to refuse or limit any trade‑in transaction for any reason. In‑store trade‑in requires presentation of a valid, government‑issued photo ID (local law may require saving this information). In‑store promotion availability subject to local law; speak to a Specialist to learn more. Limited‑time offer; subject to change. Additional terms from Apple, Verizon, and Apple’s trade‑in partners may apply. Price for iPhone 13 and iPhone 13 mini includes $30 Verizon instant discount. Activation required.
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Apple Trade In
Turn the device you have into the one you want.
It’s easy to trade in your eligible device for credit toward your next purchase, or get an Apple Gift Card you can use anytime. Footnote 1 If your device isn’t eligible for credit, we’ll recycle it for free. No matter the model or condition, we can turn it into something good for you and good for the planet.
Get credit toward a purchase today.
Trade in when you buy a new product and we’ll apply the value toward your purchase or recycle your device for free.
Trading in has never been easier.
See how much your device is worth and save on a new one.
We’ll give you a quote for what your current device is worth online or in a store. Choose a new one that’s right for you and apply your credit toward that device.
Easily transfer your data.
When you get your new device, follow a few simple steps to safely transfer over your data and wipe the information from your current one. Footnote 2 And with iOS 15, you’ll have temporary access to all the iCloud storage you need to back up and transfer all your apps and data to your new device. Here’s how to prep your:
Just mail it out, or bring it in.
Return it to us using the prepaid trade-in kit we send you. Or trade in at an Apple Store.
Trade in and get Apple Gift Card credit — even without a purchase.
Not ready for a new device? You can still trade in a current one. We’ll put the value on a gift card you can use to shop for Apple products and services.
It goes on to help the planet.
You may be done with your device, but chances are it still has more to give. If it’s in good shape, we’ll help it go to a new owner, diverting electronic waste from landfills. If not, we’ll send it to our recycling partner, so we can save more precious materials and take less from the earth.
And if it’s an iPhone, it could even go to Daisy, our disassembly robot that can efficiently recover the resources inside.
Frequently Asked Questions
What is Apple Trade In?
It’s our trade-in and recycling program that’s good for you and the planet. If your trade-in device is eligible for credit, you can offset the purchase price of a new one. If it’s not eligible for credit, you can recycle it for free.
How does it work?
Whether you’re making a purchase or not, we’ve made it easy to trade in an eligible device either in a store or online. Just answer a few questions regarding the brand, model, and condition of your device. We’ll provide an estimated trade-in value or a simple way to recycle it.
If you accept the trade-in estimate in the store, we’ll give you instant credit toward a purchase or a gift card you can use anytime.
If you accept the trade-in estimate online when you purchase a new Mac, iPhone, iPad, or Apple Watch, we’ll arrange for you to send us your current device. Once we receive it, we’ll inspect it and verify its condition. If everything checks out, we’ll credit your original purchase method and send you any remaining balance on an Apple Gift Card via email.
If you choose to trade in your current device online for a gift card, we’ll also arrange for you to send it to us. When everything checks out, we’ll send you an Apple Gift Card via email.
Regardless of how you choose to trade in, if the condition of your device doesn’t match what you described, a new estimated trade-in value will be provided. You’ll have the option to either accept this revised quote or reject it. If you reject it, your device will be returned to you at no charge.
Should I choose credit toward a purchase or an Apple Store Gift Card?
It depends on where and when you make a purchase.
If you’re ready to buy a new product at an Apple Store, you can bring your old device with you. If it’s eligible for trade-in, we’ll apply an instant credit at the time of purchase.
If you’re ready to buy a new Apple product online (apple.com (Opens in a new window) or the Apple Store app), you can trade in an old device and get credit toward your purchase.
If you’re not ready to make a purchase, you can trade in your old device online for an Apple Gift Card via email that you can apply to any future Apple purchase.
And no matter how you use Apple Trade In, if your device has no trade-in value, you can always recycle it responsibly for free.
How long does the online trade-in process take?
Generally it takes 2–3 weeks. But the sooner we receive your device, the sooner we can verify its condition and process your credit or gift card.
Recycling a device is much faster. As soon as we email you a prepaid shipping label, just send your device to our recycling partner.
If I buy a new device online with a trade-in, what kind of credit will I get?
It depends on what you buy and how you pay for it.
If you buy an iPhone, iPad, Mac, or Apple Watch and pay in full, we’ll apply a credit to your original payment method up to the total purchase price. For any remaining amount, you’ll receive an Apple Gift Card via email.
If you buy an iPhone using Apple Card Monthly Installments, Apple iPhone Payments, or the Verizon Device Payment Program and include a trade-in, your estimated trade-in credit will be applied directly to the purchase price of your new iPhone. Once we receive your trade-in device and confirm that the condition matches what you described, there’s nothing more you need to do. If it doesn’t match, your original payment method will be charged the difference in value. In that case, we’ll work with you to confirm that you still want to move forward with the trade-in.
Can I see what my device is worth online, then bring it with me when I buy a new device in the store?
Yes, the Apple Trade In program is available on apple.com (Opens in a new window) as well as in all our retail stores.
However, keep in mind that the trade-in credit you get in the store may be different from the estimated trade-in value you received online.
How much will I get for my trade-in?
It depends on the device, model, manufacturer, and condition. Answer a few questions accurately, and once we receive the device within the specified time frame and verify its condition, you’ll most likely receive the full amount of the estimated refund.
Keep in mind that we need to receive your device within 14 days of initiating the trade-in, and the condition needs to match what you told us.
If the condition of the device is different from what you described, we’ll provide a revised value. You can either accept or reject it. If you accept it, we’ll continue with the trade-in and either charge or credit the difference in value to the card you provided. If you reject it, we’ll cancel the trade-in, return your current device, and charge the original trade-in value to your card. No matter what, we’ll send you email updates about the progress of your trade-in, so you’ll know what’s happening at every step.
Does Apple offer recycling?
Yes. Apple Trade In lets you recycle any Apple device (including devices from Apple-owned brands) at any Apple Store and on apple.com (Opens in a new window) for free. That includes your batteries and old electronic products as well as free, on-demand packaging recycling for our commercial, education, and institutional customers. When we receive your device, it will be thoroughly inspected to determine if components can be recycled or reused. Whether recycled or reused, all activities relating to the processing of your device will be managed in an environmentally responsible way.
What devices are eligible for trade-in with Apple Trade In?
You can trade in Apple and third-party devices. Many Apple and third-party devices are eligible for a trade-in credit or an Apple Gift Card. And all Apple devices are eligible for recycling. Either way, give us your used devices and we will handle them responsibly.
Can I trade in my current device when I join the iPhone Upgrade Program?
If you are not already participating in the iPhone Upgrade Program, you can trade in your eligible device at an Apple Store for credit toward your subsequent purchase as part of the iPhone Upgrade Program.
If you are currently a member of the iPhone Upgrade Program and wish to remain in the program, please do not proceed with Apple Trade In. After you upgrade and receive your new iPhone, we’ll arrange for you to trade in your old one. If you do continue with Apple Trade In, you will be responsible for both your outstanding iPhone Upgrade Program loan and the purchase price of any new iPhone you purchase through Apple Trade In.
Is there a way to track my trade-in status?
If your trade-in will be applied as a credit toward an online purchase, you can track it from your Apple Store account.
If you’re trading in for an Apple Gift Card, you can track it here (Opens in a new window) .
Can I cancel a trade-in?
If you haven’t dropped off or shipped your device, you can cancel your trade-in by simply keeping your device.
If you’ve already sent us your device, the trade-in can’t be cancelled. If you receive a revised trade-in value after the inspection of your device which is lower than your originally quoted value, you can then choose to reject it.
Do I have to include accessories like chargers and cables?
No, you do not need to include accessories. If you choose to include any, we will recycle them for you.
Can I trade in a device at an Apple Store?
Yes, Apple Trade In is available on apple.com as well as in all our retail stores.
How do I pack my device for trade-in with a trade-in kit, and how quickly should I send it to you?
Follow the instructions included in your trade-in kit. It explains how to prepare, pack, and ship your device.
Keep in mind that the estimated trade-in value is valid for 14 days, and we encourage you to send the device to us within this time frame to ensure that you get this value. Recycled devices should be sent back as soon as possible, at a time that’s convenient for you.
How do I pack my device for recycling?
Devices that contain batteries should be packed in compliance with all applicable laws, regulations, and industry best practices, which typically include the guidelines below:
- Discharge the unit to less than 30%.
- Do not ship electronics that are disassembled into parts.
- Do not ship electronics with swollen or damaged batteries.
- For whole units, surround the product with at least 2.5 inches of suitable filler material, such as recycled or reused packaging, before placing inside a corrugated box.
- Ship only one device per box.
How do I find the serial number on my Apple device?
To find your serial number, follow this guide (Opens in a new window) .
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