Captive apple com what is

Question: Q: What is captive.apple.com/hotspot-detect.html

I returned from a trip to find a window open on my Apple computer. It says » http://captive.apple.com/hotspot-detect.html » at the bottom. In the center of the window is says «success». I’ve never seen this window before. What is it?

MacBook Pro, Mac OS X (10.6)

Posted on Mar 11, 2016 5:02 PM

Helpful answers

The page you are seeing is to check and see if you are on a valid wifi connection. When you connect to a wifi network that you need to accept the terms and conditions for, Apple tells the network to redirect to this link. This tells your Mac that you have successfully gained access to the network, and to let the user go online.

Aug 6, 2016 12:34 PM

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Possibly just a test page by Apple from your trip if you were using a public Wi-Fi such as a hotel.

Restart your Mac. If it reappears, go to Safari > Preferences > Privacy then click Details then remove all Apple cookies, then quit and relaunch Safari.

Mar 11, 2016 5:13 PM

Having the same problem on my MacBook Air, pops up every time I connect to my home wifi. Did anyone figure out the problem?

Apr 20, 2016 2:47 PM

I have suddenly begun to get these pop-ups on my 27 inch iMac, which doesn’t move — but I do have a Linksys Wi-Fi router which has a «Guest Network» requiring a guest to login.

The answer is — it is an undocumented «feature» in OSX.

«A captive portal is a network that forces an HTTP client to see a special web page (usually for authentication purposes) before using the Internet normally. A captive portal turns a Web browser into an authentication device. These are commonly used on wifi networks where authentication to the private network is done via a login browser page, rather than via the use of a WEP or WPA2 key, for example in some coffee shops and airports, and hotspot providers such as The Cloud and ATT-Wifi.

On Apple devices, if a captive portal is identified, a special application in /System/Library/CoreServices called Captive Network Assistant.app is opened. This is a very limited browser, separate to Safari, with no address bar or navigation buttons. . . «

Jul 10, 2016 9:02 AM

The page you are seeing is to check and see if you are on a valid wifi connection. When you connect to a wifi network that you need to accept the terms and conditions for, Apple tells the network to redirect to this link. This tells your Mac that you have successfully gained access to the network, and to let the user go online.

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Question: Q: How do I deactivate the captive.apple.com feature?

How do I deactivate the «captive.apple.com Authentication Required» popup on my iPhone and iPad when I try to access the Internet from my home WIFI, even though my WIFI network has a check mark indicating connectivity?

I know that I have connectivity because for a couple of seconds before this popup appears and stops further access, my email updates or the desired web page appears for a moment.

iPhone 5s, iOS 8.2

Posted on Mar 12, 2015 8:25 AM

Helpful answers

The link that you provided does not help.

I do not wish to log on to a «captive» network.

When I select my home Wi-Fi network on my iPhone and my iPad as prescribed in your article, it connects (I get a check mark next to that name). BUT immediately afterward, I get the «captive.apple.com Authentication Required » pop up along with my device IP address.

The software apparently identifies my home network as a «captive» network, like in an airport and expects that a log on ID and password is required.

I have never had this problem before I installed iOS 8.2.

Mar 12, 2015 9:06 AM

settings>wifi and select your connection. Select the «i» blue. Switch off the automatic login

Oct 6, 2015 11:41 AM

I’m trying to get an internet connection but I t

Dec 12, 2016 3:47 AM

When you first connect to a WiFi network the iPhone tests to see if the network requires web-based login. It does this by attempting captive.apple.com. If it succeeds then there is no action on your part required; the network does not require web-based login. If it fails the WiFi network will intercept the connection attempt and display the WiFi network’s web-based login page, so you can log in to it.

There is a problem if you attempt to connect to the same network at a later time; since it worked once, iOS will not attempt to connect to captive.apple.com again. What you need to do in this case is open Safari and go to a well-known site, like google.com. This will again present the WiFi network’s login page.

Oct 22, 2016 8:32 AM

Hi! Apple just helped me with this. Go to settings-general-reset-reset network settings. It restarts your phone but after that it worked perfectly. Hope this helps

May 12, 2017 8:26 PM

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Mar 12, 2015 8:31 AM

The link that you provided does not help.

I do not wish to log on to a «captive» network.

When I select my home Wi-Fi network on my iPhone and my iPad as prescribed in your article, it connects (I get a check mark next to that name). BUT immediately afterward, I get the «captive.apple.com Authentication Required » pop up along with my device IP address.

The software apparently identifies my home network as a «captive» network, like in an airport and expects that a log on ID and password is required.

I have never had this problem before I installed iOS 8.2.

Mar 12, 2015 9:06 AM

I am also seeing the same popup every time I login i.e a window says «success in Joining Kamal» at the end it gives this url

is this a malware or spyware? Are there any tips on how to preempt spyware from infecting the mac -besides paying for it to buy anti-virus software?

Aug 22, 2015 1:08 AM

Same problem here:

UserEventAgent wants to connect to captive.apple.com on port 80 (http)

with Wi-Fi (SiFi) at home FTTH. No problem with Ethernet FTTH at home.

Mac OS X 10.10.5 (14F27) Yosemite

Sep 1, 2015 12:34 AM

settings>wifi and select your connection. Select the «i» blue. Switch off the automatic login

Oct 6, 2015 11:41 AM

When first connecting automatic login is not selected and I still get the message to login to captive. I tried turninint automatic login on and still no difference. Any other suggestions.

Oct 22, 2016 8:22 AM

When you first connect to a WiFi network the iPhone tests to see if the network requires web-based login. It does this by attempting captive.apple.com. If it succeeds then there is no action on your part required; the network does not require web-based login. If it fails the WiFi network will intercept the connection attempt and display the WiFi network’s web-based login page, so you can log in to it.

There is a problem if you attempt to connect to the same network at a later time; since it worked once, iOS will not attempt to connect to captive.apple.com again. What you need to do in this case is open Safari and go to a well-known site, like google.com. This will again present the WiFi network’s login page.

Oct 22, 2016 8:32 AM

I did that and it brought me to the normal login for my home network but right after it went to the captive page. I ended up resetting my router and modem and everything worked. For my specific case I think it has to do with the fact that I have xfinity for my internet. For anyone who doesn’t know, any wifi comcast network (home or business) can be used by any Comcast customer as long as they log into the wifi app with there Comcast login. With this being said I think that there was a glitch with my network and somehow thought it wasnt mine so that’s why captive kept wanting me to login.

Oct 22, 2016 4:05 PM

I’m trying to get an internet connection but I t

Dec 12, 2016 3:47 AM

Read my post 2 above yours.

Dec 12, 2016 6:37 AM

I had just finished fixing this issue myself as it was my first time having it. I got the phone to forget the network and then I signed back in to the wifi. Quick, painless, should have thought of it thirty minutes ago. I hope this helps anyone with the same issue.

Mar 6, 2017 10:09 PM

Hi! Apple just helped me with this. Go to settings-general-reset-reset network settings. It restarts your phone but after that it worked perfectly. Hope this helps

May 12, 2017 8:26 PM

Use the following link. It worked for me.

May 16, 2017 10:07 AM

my problem is that when i try to use my netgear wifi AS SOON as i log into it it says something about captive.apple.com and tells me to put a username and password in and i HAVE NO IDEA what it is// it’s stressing me outttt

Jul 18, 2017 6:11 PM

That means that the phone could not connect to Apple’s server, so it displayed the login screen for your router. You will have to troubleshoot the router.

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How captive.apple.com is used by non-Apple devices?

Every time, I try to use my hotel’s WiFi network, at some point of loging-in to it, I see that my browser (or WiFi connection pop-up) is redirecting through serie of websites, among which I can clearly see http://captive.apple.com/ .

The thing is that I have absolutely nothing in common with any Apple-like device, because:

• I’m using either PC and Windows 7 (with Chrome) or Android device (with WiFi pop-up),
• I’m pretty sure that neither my hotel network’s router nor any of its components isn’t build up based on Apple device, simply due to costs (non-Apple-based solutions are cheaper, I think).

This answer and this question roughly explains (to a non-Apple user, like me), what this site or service is used for. But, the question remains: What it has to do with non-Apple devices or how such devices can be using it (how or why non-Apple device can be using Apple-like service)?

2 Answers 2

Most hotspots implement customer interaction by using a captive portal, which is a restricted network connection in which all client HTTP requests are redirected to the provider’s web site. The web site can then prompt users to agree to the operator’s terms and conditions, enter payment information, or enter credentials to verify prior payment arrangements.

Apple hosts a landing page and makes a synthetic call to this when you join a network to test if the network is captive. Other vendors have similar portal detection hosts like www.msftncsi.com to detect captive networks, that’s all.

It doesn’t matter if the device you’re using is a Mac, iPhone, Pixel, or Windows. The «Apple» part is only because they made it much easier for companies to offer wifi to their customers.

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captive.apple.com | What is Captive apple com

captive.apple.com: Can’t understand what does the Apple captive is? Tired of looking for helpful web pages with no success? We got you covered with our article on everything you need to know about the Apple captive. Learn why we need it in the first place and why is it bothering you? See how you can protect your virtual self from hackers with a captive. And why your android or Windows is using Apple captive! Learn everything there about Apple captive with minimal effort.

Where captive.apple.com is used?

In technical words, it is a non-HTTPS website that is used to check for captive portals. Captive redirects your request to a login page which is provided or controlled by the ISP(Internet Service Provider). Once you login then you will be redirected to your desired page and in the meantime firewall checks if everything is in order. Now if you are using public WiFi then you will be allowed to use the internet for a limited amount of time.

What is captive.Apple.com?

Now let’s understand what does captive.apple.com means when you encounter it! Whenever you connect to any WiFi or hotspot then you are redirected to a captive portal. This is the interaction between the customer and the provider, and it is a restricted network connection where all your requests are redirected. You must have encountered this page while logging in to any company or campus WiFi and even some public WiFi. Now the site will give you some terms & conditions or maybe even a payment option which you need to agree on before using the WiFi.

Apple comes in the picture as it provides a landing page when you try to join a network and check if the network is captive. This is not an exclusive feature as other IPS or vendors also provide you with similar portal hosts.

And if you are wondering that you need an iPhone or Mac to access the portal, but Apple provides a much simpler offer to companies. This is why you will encounter the captive apple page even when you are using any android and even Windows.

All the Apple devices will reach out to captive and then wait for a response from apple.com for a “success” response. If the response is not received “success” then you will be given a “timeout” response. And if redirected you will be prompted to log in on the company portal.

If you are using a Windows device then you will see www.msftconnecttwst.com and for most Android devices it is connectivitycheck.Android.com.

How captive apple com is used by non-Apple devices?

Apple devices need to detect that if you are on a captive network or not with the help of captive apple com. And once your devices detect the appropriate response from captive then some Apple-specific action will happen.

Google’s Android and Microsoft devices use the same method but with a different portal. If you are using a Windows device then you will see www.msftconnecttwst.com and for most Android devices it is connectivitycheck.Android.com. Here the way different portals handle your request and login will vary but they work on a similar principle.

You will see Apple’s captive portal on other devices as it makes other company’s work easier. If you want to see for yourself the apple captive then simply visit captive.apple.com and you will get a “ success” response. But if not then you will be greeted with a page saying “Please login to this network”. In your daily life, you will mostly not even notice it, as the application download captive and do it for you.

What roles does captive.Apple.com play when you’re connecting to a public WiFi network?

We already discussed it above but let’s see an example to understand it better. If you are in a cafe and use the public WiFi network then it must say “captive powered”. This is the web page you will encounter to log-in or sign-up for the network. And if it is a pay to use type of service then you must agree to their terms & conditions to access the internet. When you are connecting to a WiFi network then you must have notifies it takes a while to connect. This is because your iPhone is visiting Apple’s site to check the captive portal in the background without bothering you.

How do I turn off captive.Apple.Com?

Unfortunately, there is no way you can turn off or even avoid Apple captive while connecting to a WiFi network. In technical words, you can not disable the captive portal connection behavior which is put in place by Apple themselves. The only way to avoid captive is if you never used public WiFi which is true for many people.

And if you are facing problem with the captive then you can open the safari or chrome and the login page should be visible.

Summary

We saw what does the captive apple means for you and why do we need it in the first place. Keep in mind that a captive is in place to protect you from hackers. It is one of the most common tricks for hackers to get your login info with a fake login page. This is why you should check the address of the page before giving it your login info. We saw that does captive means in technical words with a real-life example. If you are still curious about the captive then you can contact Apple customer care for more info. As Apple forums do not provide you with any useful information.

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