- Change your Apple ID password
- On your iPhone, iPad, iPod touch, or Apple Watch
- On your Mac
- On the web
- Learn more about passwords and your Apple ID
- How to change your Apple ID and email address
- A few things to understand before you start
- How to change the email address associated with your Apple ID
- What to do if your email address is already being used with an Apple ID
- Step one: Get the password for the Apple ID associated with the email you want to change to
- Step two: Change the email associated with the inactive Apple ID
- Step three: Go back and change your active Apple ID email
- What to do if you don’t see the option to change your email address
- What to do if you entered the wrong email address when you created an Apple ID
- Any questions?
- How to create a new Apple ID
- Create an Apple ID on your iPhone, iPad, or iPod touch
- Create an Apple ID when you set up your device
- Create an Apple ID using the App Store on your device
- Create an Apple ID on your Mac
- Create an Apple ID on your Windows PC
- Create an Apple ID on another device
- Create an Apple ID on the web
- If you see a message that you need to sign in to iTunes
- Learn more
Change your Apple ID password
Follow these steps to change your Apple ID password.
On your iPhone, iPad, iPod touch, or Apple Watch
- Tap Settings > [your name] > Password & Security.
- Tap Change Password.
- Enter your current password or device passcode, then enter a new password and confirm the new password. Forgot your password?
- Tap Change or Change Password.
- Sign in with your new Apple ID password to access Apple features and services.
On your Mac
- Choose Apple menu > System Preferences, then click Apple ID.
- Click Password & Security.
- Click Change Password. Before you can reset your Apple ID password, you’ll be required to enter the password used to unlock your Mac.
On the web
- Sign in to appleid.apple.com.
- In the Sign-In and Security section, click Password.
- Enter your current password, then enter a new password and confirm the new password. Forgot your password?
- Click Change Password.
- Sign in with your new Apple ID password to access Apple features and services.
Learn more about passwords and your Apple ID
Your Apple ID is the account you use to access Apple services like the App Store, Apple Music, iCloud, iMessage, FaceTime and more.
When you create a new password, keep the following in mind:
- Your new Apple ID password must contain at least eight characters, a number, an uppercase letter, and a lowercase letter.
- You can’t use spaces, the same character three times in a row, your Apple ID, or a password you’ve used in the last year.
FaceTime is not available in all countries or regions.
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How to change your Apple ID and email address
Your Apple ID is your gateway to all of Apple’s cloud services: iTunes, Apple Music, and iCloud. But what about your actual username? It’s usually an email address: Often, it’s an @icloud, @me, or @mac address — but you might also have signed up with your third-party email account, like @gmail.com.
If you want to change the email address associated with your Apple ID, you can do so from a web browser. For the most part, it’s simple. Unfortunately, there are times when changing your Apple ID doesn’t work right: You may be told by Apple that the email address you want to use is already an Apple ID, or you might not even be able to change your email address.
Never fear: We’ll walk you through the steps of changing the email address associated with your Apple ID and help troubleshoot some common problems.
Note: If you forgot your Apple ID, you can recover it without having to change your email address.
A few things to understand before you start
Your Apple ID is an email address, like [name]@gmail.com or [name]@yahoo.com, but the password is not necessarily the same. Your email password is probably something different than your Apple ID password, unless you used the same password for both accounts. (Spoiler: You shouldn’t have, but some people do.)
Because your Apple ID is also an email address, you’ll need access to said email address for the purposes of verifying the change. Make sure you know your email account’s password before you make any changes.
When you create a new Apple ID, Apple also creates an @icloud.com email address for you. This email address is linked to your Apple ID and can’t be unlinked or used as a new email address for a different Apple ID without some major AppleCare hassle.
Apple also suggests that you sign out of your Apple ID from all your devices before changing your email address: This is mostly so you won’t be caught off guard when your old Apple ID no longer works. You will also have to manually sign out of iTunes and the App Store.
How to change the email address associated with your Apple ID
If you want to change the email address that you use for your Apple ID, and you know your current Apple ID and password, you can change it from any web browser.
- Navigate to appleid.apple.com from a web browser on your iPhone, iPad, Mac, or PC.
- Enter your Apple ID and Password.
- Click or tap the arrow to log in.
- Verify your identity with two-factor authentication if it’s enabled.
In the Account section, click or tap Edit next to «Reachable At.»
Enter the new email address.
Click or tap Continue.
A verification code will be sent to the new email address.
Open the email from Apple.
Click or tap Done when finished.
In a perfect world, these are the only steps you’d need to change the email address associated with your Apple ID. But, problems arise. If you find yourself coming across issues trying to set a new Apple ID email address, read on.
What to do if your email address is already being used with an Apple ID
If you see a warning that the email address you are trying to change to is already being used, it’s because another Apple ID is already attached to this account. Even if you don’t remember creating an account with it or you didn’t create it yourself, it’s definitely already being used. Now, let’s fix it.
You’ll need access to three email accounts for this process.
- The email account associated with your active Apple ID.
- The email account associated with the Apple ID you want to change your active Apple ID to (you don’t need to know any Apple ID password, but you will need to know the email password).
- A third email account that can be used as a throw-away email (one that has not already been used as an Apple ID). You can create one before starting, or use an older email address that you don’t use anymore (but know the password for).
Step one: Get the password for the Apple ID associated with the email you want to change to
In order to get rid of the Apple ID that’s currently bogarting the email address you want to use, you’ll have to be able to access it. You can ask Apple to reset the password for the Apple ID associated with it.
- Navigate to iforgot.apple.com from any web browser.
- Enter the email address you want to switch your active Apple account to (the one you can’t currently change because it’s already being used).
Click or tap Continue.
Click or tap Continue.
Click or tap Continue.
Click or tap Reset Password.
Now you know the password for the Apple ID that you don’t remember creating and don’t want to use anyway, so you can access it to make changes to it.
Step two: Change the email associated with the inactive Apple ID
Everything you did in Step 1 was so you can disassociate that email address from the inactive Apple ID. Now that you have access to it, you can change the email address associated with it to something you don’t care about. This is where you can use an old email address or a brand new one that you’ve just created for the sole purposes of using it for the inactive Apple ID.
Follow the steps for changing the email address associated with your Apple ID and use the Apple ID email address and password from Step 1 above. Change the email associated with that account to the throw-away email address.
Step three: Go back and change your active Apple ID email
Now that the email address you want to use for your active Apple ID is freed up, you can make the changes. Follow the steps for changing the email address associated with your Apple ID. This time, when you enter the new email address, you’ll actually be able to use the one you want.
What to do if you don’t see the option to change your email address
If the email address associated with your Apple ID is an @me.com, @Mac.com, or @icloud.com address, you can only change your Apple ID to another @icloud.com address that’s already been associated with your account. If you want to change it to a different third-party provider, you’re out of luck: The only option you have in that arena is to start over with a brand new Apple ID. Unfortunately, this means losing all the content you have associated with your current Apple ID.
If your email address ends with @icloud.com, @me.com, or @mac.com, you can’t change your Apple ID to a third-party email address. You also won’t see Change Apple ID on your account page or the option to delete your email on your iPhone, iPad, or iPod touch with iOS 10.3 or later.
If you fall into this camp and want to use a new third-party email address as your Apple ID, you might think about downloading as much content as possible onto your devices or into another cloud-based service ( like photos, contacts, iCloud Drive documents, content not purchased on iTunes, etc.), and then starting over from scratch with your preferred email account.
Be warned: If you do that, you’ll lose all of your iTunes purchases, including movies, music, iBooks, and apps across all of your devices. So, make sure it’s worth the loss.
What to do if you entered the wrong email address when you created an Apple ID
If you accidentally used the incorrect email address to create an Apple ID (for example, you used .com instead of .net), you can fix the mistake simply by changing the email address associated with your Apple ID.
Follow the steps for changing the email address associated with your Apple ID but use the incorrect email address to sign in. Once you’ve changed the email address, you’ll be right as rain.
Any questions?
Do you have any more questions about changing the email address associated with your Apple ID? You can always check out Apple’s knowledge base document on the subject, post them in the comments below, or visit our iMore forums. If you’re having a particular issue, our reader community can probably help you out.
Updated March 2019: Updated for ios 12 and macOS Mojave.
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How to create a new Apple ID
Use the same Apple ID to enjoy all Apple services. All you need is your full name, date of birth, an email address, and phone number.
Not sure if you have an Apple ID, or forgot what it is? To find your Apple ID, enter your name and email address at iforgot.apple.com.
Create an Apple ID on your iPhone, iPad, or iPod touch
Create an Apple ID when you set up your device
- Tap «Forgot password or don’t have an Apple ID?».
- Tap Create a Free Apple ID.
- Select your birthday and enter your name. Tap Next.
- Tap «Use your current email address», or tap «Get a free iCloud email address.»
- When prompted, follow the onscreen steps to verify your email address and set up two-factor authentication. If you choose to skip this step, you’ll be prompted to do this later in Settings.
Create an Apple ID using the App Store on your device
- Open the App Store and tap the sign-in button .
- Tap Create New Apple ID. If you don’t see this option, make sure that you’re signed out of iCloud.
- Follow the onscreen steps. The email address that you provide will be your new Apple ID.*
- Enter your credit card and billing information, then tap Next. You can also choose None. Learn what to do if None isn’t showing or you can’t select it. You won’t be charged until you make a purchase.
- Confirm your phone number. This can help to verify your identity and recover your account if needed. Tap Next.
- Check your email for a verification email from Apple and verify your email address.
After you verify your email address, you can use your Apple ID to sign in to the iTunes Store, App Store, and other Apple services such as iCloud.
* In China mainland, you might be required to provide a +86 phone number for your Apple ID. You can change the number later, or change your country or region to a location that doesn’t require it. This number is only used for verification purposes.
Create an Apple ID on your Mac
- Choose Apple menu > System Preferences.
- Click Sign In.
- Click Create Apple ID, then follow the onscreen steps. The email address that you provide will be your new Apple ID.*
- Enter your credit card and billing information, then click Continue. You can also choose None. Learn what to do if None isn’t showing or you can’t select it. You won’t be charged until you make a purchase.
- Check your email for a verification email from Apple and verify your email address.
After you verify your email address, you can use your new Apple ID to sign in to the App Store and other Apple services such as iCloud.
* In China mainland, you might be required to provide a +86 phone number for your Apple ID. You can change the number later, or change your country or region to a location that doesn’t require it. This number is only used for verification purposes.
Create an Apple ID on your Windows PC
- Open iTunes for Windows. Make sure that you have the latest version.
- From the menu bar at the top of your computer screen or at the top of the iTunes window, choose Account > Sign In. Then click Create New Apple ID.
- Follow the onscreen steps. The email address that you provide will be your new Apple ID.*
- Enter your credit card and billing information, then click Continue. You can also choose None, and learn what to do if None isn’t showing or you can’t select it. We’ll charge you only when you make a purchase.
- Check your email for a verification email from Apple and verify your email address.
* In China mainland, you might be required to provide a +86 phone number for your Apple ID. You can change the number later, or change your country or region to a location that doesn’t require it. This number is only used for verification purposes.
Create an Apple ID on another device
To create an Apple ID on an Apple TV, Android device, smart TV, or streaming device, you can usually follow the steps provided onscreen and enter your full name, date of birth, an email address or phone number, and a payment method. If you set up the Apple TV app on your smart TV, you might be redirected to activate.apple.com to create your Apple ID. You can also use the steps below to create your Apple ID on the web.
Create an Apple ID on the web
- Go to appleid.apple.com and click Create Your Apple ID.
- Follow the onscreen steps. The email address that you provide will be your new Apple ID.*
- Enter a phone number that you can always access.
- Check the boxes to subscribe to Apple Updates if you’d like. This keeps you up to date on the latest news, software, products, and services from Apple.
- Click Continue.
- Follow the onscreen steps to verify your email address and phone number.
After you verify your email address, you can use your new Apple ID to sign in to the iTunes Store and other Apple services such as iCloud.
* In China mainland, you might be required to provide a +86 phone number for your Apple ID. You can change the number later, or change your country or region to a location that doesn’t require it. This number is only used for verification purposes.
If you see a message that you need to sign in to iTunes
If you created a new Apple ID on the web and see a message that you need to sign in to iTunes, follow the steps below for your device:
- On an iPhone, iPad, or iPod touch: Open Settings, then tap «Sign into device» and sign in with your Apple ID.
- On a Mac: Choose Apple menu > System Preferences, then select Apple ID and sign in with your Apple ID.
- On an Apple TV: Sign in to the App Store, iTunes Store, or Apple Music with your Apple ID.
- On a PC: Sign in to iTunes with your Apple ID.
- On an Android device: Sign in to Apple Music on Android with your Apple ID.
Learn more
- An Apple ID is the account you use to access Apple services like iCloud, the App Store, the iTunes Store, Apple Music, and more.
- If you see a message that says that the email address that you entered is already associated with an Apple ID, you might have already created an Apple ID. Try signing in with that email address. If you don’t remember your password, you can reset your password to regain access to your account.
- Already have an Apple ID? Sign in to all Apple services on your device.
- Learn how to change or remove your Apple ID payment information.
- Learn about how two-factor authentication protects your Apple ID.
Store availability and features might vary by country or region.
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