Change the apple id email

Change your Apple ID

If you no longer use the email address that’s associated with your Apple ID, you can change it. You won’t lose access to your contacts, purchases, or other account information.

How to change your Apple ID to a different email address

1. Go to appleid.apple.com and sign in.
2. In the Sign-In and Security section, choose Apple ID.
   
3. Enter the email address that you want to use as your Apple ID.
   
4. Choose Change Apple ID.
5. If you changed your Apple ID to a third-party email address, check your email for a verification code, then enter the code. Learn what to do if you didn’t get the email.
6. If you use services like iCloud or Messages to share with friends and colleagues, sign in to those services with your updated Apple ID.

If you can’t change your Apple ID

If you try to change your Apple ID to an @icloud.com email address that was created within the last 30 days, you will be asked to try again later.

If you see a message that the email address you want to use isn’t available or is already in use, check that you or a family member aren’t already using that email address with a different Apple ID. If a family member is using that email address, remove it from their account then try to use it.

In some countries or regions, you can use your phone number as your Apple ID. But if your Apple ID is an email address, you can’t change it to a phone number.

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How to change your Apple ID and email address

Your Apple ID is your gateway to all of Apple’s cloud services: iTunes, Apple Music, and iCloud. But what about your actual username? It’s usually an email address: Often, it’s an @icloud, @me, or @mac address — but you might also have signed up with your third-party email account, like @gmail.com.

If you want to change the email address associated with your Apple ID, you can do so from a web browser. For the most part, it’s simple. Unfortunately, there are times when changing your Apple ID doesn’t work right: You may be told by Apple that the email address you want to use is already an Apple ID, or you might not even be able to change your email address.

Never fear: We’ll walk you through the steps of changing the email address associated with your Apple ID and help troubleshoot some common problems.

Note: If you forgot your Apple ID, you can recover it without having to change your email address.

A few things to understand before you start

Your Apple ID is an email address, like [name]@gmail.com or [name]@yahoo.com, but the password is not necessarily the same. Your email password is probably something different than your Apple ID password, unless you used the same password for both accounts. (Spoiler: You shouldn’t have, but some people do.)

Because your Apple ID is also an email address, you’ll need access to said email address for the purposes of verifying the change. Make sure you know your email account’s password before you make any changes.

When you create a new Apple ID, Apple also creates an @icloud.com email address for you. This email address is linked to your Apple ID and can’t be unlinked or used as a new email address for a different Apple ID without some major AppleCare hassle.

Apple also suggests that you sign out of your Apple ID from all your devices before changing your email address: This is mostly so you won’t be caught off guard when your old Apple ID no longer works. You will also have to manually sign out of iTunes and the App Store.

How to change the email address associated with your Apple ID

If you want to change the email address that you use for your Apple ID, and you know your current Apple ID and password, you can change it from any web browser.

1. Navigate to appleid.apple.com from a web browser on your iPhone, iPad, Mac, or PC.
2. Enter your Apple ID and Password.
3. Click or tap the arrow to log in.
4. Verify your identity with two-factor authentication if it’s enabled.

In the Account section, click or tap Edit next to «Reachable At.»

Enter the new email address.

Click or tap Continue.

A verification code will be sent to the new email address.

Open the email from Apple.

Click or tap Done when finished.

In a perfect world, these are the only steps you’d need to change the email address associated with your Apple ID. But, problems arise. If you find yourself coming across issues trying to set a new Apple ID email address, read on.

What to do if your email address is already being used with an Apple ID

If you see a warning that the email address you are trying to change to is already being used, it’s because another Apple ID is already attached to this account. Even if you don’t remember creating an account with it or you didn’t create it yourself, it’s definitely already being used. Now, let’s fix it.

You’ll need access to three email accounts for this process.

• The email account associated with your active Apple ID.
• The email account associated with the Apple ID you want to change your active Apple ID to (you don’t need to know any Apple ID password, but you will need to know the email password).
• A third email account that can be used as a throw-away email (one that has not already been used as an Apple ID). You can create one before starting, or use an older email address that you don’t use anymore (but know the password for).

Step one: Get the password for the Apple ID associated with the email you want to change to

In order to get rid of the Apple ID that’s currently bogarting the email address you want to use, you’ll have to be able to access it. You can ask Apple to reset the password for the Apple ID associated with it.

1. Navigate to iforgot.apple.com from any web browser.
2. Enter the email address you want to switch your active Apple account to (the one you can’t currently change because it’s already being used).

Click or tap Continue.

Click or tap Continue.

Click or tap Continue.

Click or tap Reset Password.

Now you know the password for the Apple ID that you don’t remember creating and don’t want to use anyway, so you can access it to make changes to it.

Step two: Change the email associated with the inactive Apple ID

Everything you did in Step 1 was so you can disassociate that email address from the inactive Apple ID. Now that you have access to it, you can change the email address associated with it to something you don’t care about. This is where you can use an old email address or a brand new one that you’ve just created for the sole purposes of using it for the inactive Apple ID.

Follow the steps for changing the email address associated with your Apple ID and use the Apple ID email address and password from Step 1 above. Change the email associated with that account to the throw-away email address.

Step three: Go back and change your active Apple ID email

Now that the email address you want to use for your active Apple ID is freed up, you can make the changes. Follow the steps for changing the email address associated with your Apple ID. This time, when you enter the new email address, you’ll actually be able to use the one you want.

What to do if you don’t see the option to change your email address

If the email address associated with your Apple ID is an @me.com, @Mac.com, or @icloud.com address, you can only change your Apple ID to another @icloud.com address that’s already been associated with your account. If you want to change it to a different third-party provider, you’re out of luck: The only option you have in that arena is to start over with a brand new Apple ID. Unfortunately, this means losing all the content you have associated with your current Apple ID.

If your email address ends with @icloud.com, @me.com, or @mac.com, you can’t change your Apple ID to a third-party email address. You also won’t see Change Apple ID on your account page or the option to delete your email on your iPhone, iPad, or iPod touch with iOS 10.3 or later.

If you fall into this camp and want to use a new third-party email address as your Apple ID, you might think about downloading as much content as possible onto your devices or into another cloud-based service ( like photos, contacts, iCloud Drive documents, content not purchased on iTunes, etc.), and then starting over from scratch with your preferred email account.

Be warned: If you do that, you’ll lose all of your iTunes purchases, including movies, music, iBooks, and apps across all of your devices. So, make sure it’s worth the loss.

What to do if you entered the wrong email address when you created an Apple ID

If you accidentally used the incorrect email address to create an Apple ID (for example, you used .com instead of .net), you can fix the mistake simply by changing the email address associated with your Apple ID.

Follow the steps for changing the email address associated with your Apple ID but use the incorrect email address to sign in. Once you’ve changed the email address, you’ll be right as rain.

Any questions?

Do you have any more questions about changing the email address associated with your Apple ID? You can always check out Apple’s knowledge base document on the subject, post them in the comments below, or visit our iMore forums. If you’re having a particular issue, our reader community can probably help you out.

Updated March 2019: Updated for ios 12 and macOS Mojave.

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About your Apple ID email addresses

Learn how to add, change, or delete the different types of email addresses that you can use with your Apple ID account.

Email addresses you use with your Apple ID

Your Apple ID uses email addresses to sign you in to your account with Apple. With your Apple ID, you can access services like the App Store, Apple Music, iCloud, iMessage, FaceTime, and more. We use your email addresses to send you information about your account, and to help friends and family communicate and share with you.

Apple ID email address
In most cases, your Apple ID is also the primary email address of your Apple ID account.

Additional email addresses
Add extra email addresses to your account to help people find you on Apple services like FaceTime, iMessage, and Find My.

Rescue email address
Most people have a notification email address instead of a rescue email address. Apple uses this to send you important account and security related information. If you don’t use two-factor authentication or two-step verification (learn how to check what security method you use), you have the option to add a rescue email address to your account for more security. You can see it when you sign in to your Apple ID account page.

Before you can use a new or updated Apple ID, we’ll send you a verification email to make sure that the email address belongs to you.

Apple ID email address

When you create an Apple ID, you enter an email address. This email address is your Apple ID and the username that you use to sign in to Apple services like Apple Music and iCloud. It’s also the contact email address for your account. Be sure to check your email address regularly. We’ll send you email notifications to help you manage your account and make the most of your Apple ID.

Change your Apple ID email address

Reset your Apple ID password

If you know your current Apple ID password and want to change it, follow these steps on your iPhone, iPad, iPod touch, or Mac. If you’ve forgotten your Apple ID password and need to reset it, follow these steps.*

Get a verification code

With two-factor authentication, you’ll need a verification code to sign in with your Apple ID on a new device or browser. Learn how to get and use the code on a trusted device, or get a text or phone call.

* If you use two-factor authentication, in some cases you might be able to speed up the account recovery process or reset your password immediately by verifying a six-digit code sent to your primary email address.

Additional email addresses

Many of us have more than one email address that friends and family use to reach us. Add an email address that you commonly use to your Apple ID account, so people can easily find and communicate with you on Apple services like FaceTime, iMessage, Shared Albums, iWork collaboration, and Find My.

Add an additional email address

1. Sign in to your Apple ID account page.
2. Click Edit in the Account section.
3. Under Reachable at, select Add More.
4. Enter your additional email address. Make sure you’re not already using it as an Apple ID.
5. We’ll send a verification to that address. Didn’t get the email?
6. Enter the verification code and click Verify.

Delete an additional email address

1. Sign in to your Apple ID account page.
2. Click Edit in the Account section.
3. To delete one of your additional email addresses, click next to the address.

Rescue email address

Having a rescue email address is optional but recommended if you do not have two-factor authentication or two-step verification. If you ever forget your security questions, you can use your rescue email address to reset them. We also send any account security-related notifications to your rescue email address. If you have two-factor authentication or two-step verification, you have a notification email address instead of a rescue email address and won’t need to remember security questions.

Add or edit a rescue email address

1. Sign in to your Apple ID account page.
2. Click Edit in the Security section. You might be asked to answer one or more security questions before you continue.
3. To add a rescue email address:
   • Under Rescue Email, click Add an Email Address, then enter your rescue email address. We send a verification to that address. Didn’t get the email?
   • Enter the verification code and click Verify.
4. To edit a rescue email address:
   • Select Change Email Address under the address you want to edit, then enter the new address. We send a verification to that address. Didn’t get the email?
   • Enter the verification code and click Verify.

If you had a rescue email address on file when you upgraded to two-factor authentication or two-step verification, you can also use these steps to edit your notification email address. If you remove the notification email, you won’t be able to add a new one.

Delete a rescue email address

1. Sign in to your Apple ID account page.
2. Click Edit in the Security section. You might be asked to answer one or more security questions before you continue.
3. To delete a rescue email address, click next to the address.

Reset your security questions

If you’ve forgotten the answers to your security questions, follow these steps to verify your identity and reset your security questions. If you set up two-factor authentication or two-step verification, you won’t need to remember any security questions.

Learn more

If you receive suspicious email, learn how to identify fraudulent email.

FaceTime is not available in all countries or regions.

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