Charge all apple devices

How to use MagSafe Duo Charger with your iPhone and Apple Watch

Learn how to charge your iPhone 12 or iPhone 13 and your Apple Watch wirelessly with MagSafe Duo Charger.

Your MagSafe Duo Charger is designed to work with all iPhone 12 and iPhone 13 models, all Apple Watch models, Apple MagSafe accessories, and Qi-certified devices and accessories.

Use the included USB-C to Lightning cable to plug in your MagSafe Duo Charger to a recommended 20 watt (W) or greater Apple USB-C power adapter* or a compatible third-party USB-C adapter. You can also connect to a USB-C port on a Mac or PC.

Place your MagSafe Duo Charger face up—as shown—on a flat surface, clear of any metal objects or other foreign material.

* The Apple 29W USB-C Power Adapter isn’t compatible with the MagSafe Duo Charger.

Get faster wireless charging for iPhone 12 and iPhone 13 models

The MagSafe Duo Charger is designed to quickly and safely wirelessly charge your iPhone 12 or iPhone 13 and your Apple Watch simultaneously. The system intelligently adapts to conditions to optimize charging your compatible iPhone at up to 14W of peak power delivery. The actual power delivered to the iPhone will vary depending on the wattage of the power adapter and system conditions. For iPhone 12 mini and iPhone 13 mini, the MagSafe Duo Charger delivers up to 12W of peak power delivery.

It’s important to plug into a power source before placing your iPhone on the MagSafe Duo Charger. This allows MagSafe to verify that it’s safe to deliver maximum power. If you happen to place your iPhone on the MagSafe Duo Charger before plugging into a power source, remove your iPhone from the MagSafe Duo Charger, wait three seconds, and then put it back on to resume maximum power delivery.

The MagSafe Duo Charger is designed to negotiate the maximum power up to 9 volt (V) and 3 amp (A) with a USB PD compatible power adapter. MagSafe will dynamically optimize power delivered to the iPhone. The power delivered to the iPhone at any moment will vary depending on various factors including temperature and system activity.

All power adapters have different ratings for the amount and rate of power delivery. The MagSafe Duo Charger requires the following ratings to deliver faster wireless charging:

• USB-C connector (USB-A is not supported)
• 9V/2.22A power adapter provides up to 11W of power
• 9V/3A and higher power adapter provides up to 14W of power
• iPhone 12 mini and iPhone 13 mini can get up to 12W for faster wireless charging with at least 9V/2.62A
• Higher wattage adapters at or above 9V/3A will also deliver a maximum of up to 14W peak power to your iPhone

To use both the iPhone and Watch charger at the same time, the MagSafe Duo Charger requires at least 15W (5V/3A or 9V/1.67A), but this will result in slower charging.

When Lightning accessories such as headphones are connected, charging is limited to 7.5W to comply with regulatory standards.

How to charge Apple Watch

You can charge your Apple Watch in a flat position with its band open, or on its side, by lifting the inductive charging connector. When docked on its side, your Apple Watch automatically goes into nightstand mode, so you can also use it as your alarm clock.

Place the back of your Apple Watch on the charging connector, with the connector upright or flat. When your Apple Watch starts to charge, you’ll see the charge indicator on the display.

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Using Apple power adapters, cables, and duckheads with Apple products

Learn how to use Apple power adapters, cables, and duckheads, and what to do if you have a damaged part.

All Apple products — including our power adapters — undergo rigorous testing for safety and reliability, and are designed to meet government safety standards around the world. When used as designed, they safely provide power and recharge the batteries in your Apple products.

Using Apple power adapters

Depending on the model number and your country or region, your Apple product might include some of the following: an AC power adapter, an AC wall adapter (duckhead), a USB AC wall adapter, a USB charging cable, or an AC power cable. Some examples are pictured below:

AC power adapter

AC wall adapter, or «duckhead» (US)

AC wall adapter, or «duckhead» (EU)

USB AC wall adapter (US)

USB charging cable

AC power cable (US)

Use these tips to keep your power adapters working properly

• Never charge your device when moisture is present, as this can cause fire, electric shock, injury, or damage to your Apple product or other property.
• Make sure you’ve fully inserted your AC wall adapter («duckhead») or power cable into your AC adapter before connecting the AC adapter to a power outlet.
• When you unplug a cable from your product, a power source, or an AC adapter, hold on to the connector at the end of the cable. Pulling on the cable itself can strain the connector joints or cause breakage.
• If your AC adapter has blades or prongs that fold, be sure to fold them down for protection when you store the adapter.
• Keep ports and connectors on your AC wall adapter and AC power cable free from foreign objects and debris.
• Make sure your adapter is used in a well-ventilated area. If used in a poorly ventilated space like near a couch, under a blanket or on thick carpeting, the adapter might turn off to prevent overheating.

Identifying damaged AC power adapters or cables

If your power adapter, AC wall adapter, or AC power cable has been damaged, stop using it. If you’re unsure about whether an accessory is damaged, take it to an Apple Retail Store or Apple Authorized Service Provider for evaluation, or contact Apple Support.

Signs of damage include but aren’t limited to:

• Any breakage or visible wear on a cable’s outer layer
• Bent, missing, loose, or broken AC prongs or blades
• AC blades that won’t lock into place, or that have black marks or other visible damage
• Sparks issuing from somewhere other than the blades of a plug
• Breakage, visible damage, or discoloration of the adapter casing
• Popping sounds from within the AC wall adapter or anywhere on the AC power cable
• AC adapters that don’t power your device

Note: If the blade or prong on a power adapter or prong on an AC power cable is visibly loose, bent, or broken off and stuck inside an electrical outlet, there’s a safety risk. Follow these steps:

1. If a blade or prong on an AC wall adapter or AC power cable seems damaged or gets stuck in a wall outlet, don’t repair, touch, or remove it, and don’t touch or use the electrical outlet.
2. Remove the risk of electric shock from the affected outlet by turning off all power to that outlet from your circuit breaker or fuse box. If you’re unable to turn off the power to the electrical outlet, or can’t confirm the power has been turned off, contact a qualified electrician.

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Maximizing Battery Life and Lifespan

“Battery life” is the amount of time your device runs before it needs to be recharged. “Battery lifespan” is the amount of time your battery lasts until it needs to be replaced. Maximize both and you’ll get the most out of your Apple devices, no matter which ones you own.

General Performance Tips

Update to the latest software.

Apple software updates often include advanced energy-saving technologies, so always make sure your device is using the latest version of iOS, macOS, or watchOS.

Avoid extreme ambient temperatures.

Your device is designed to perform well in a wide range of ambient temperatures, with 62° to 72° F (16° to 22° C) as the ideal comfort zone. It’s especially important to avoid exposing your device to ambient temperatures higher than 95° F (35° C), which can permanently damage battery capacity. That is, your battery won’t power your device as long on a given charge. Charging the device in high ambient temperatures can damage it further. Software may limit charging above 80% when the recommended battery temperatures are exceeded. Even storing a battery in a hot environment can damage it irreversibly. When using your device in a very cold environment, you may notice a decrease in battery life, but this condition is temporary. Once the battery’s temperature returns to its normal operating range, its performance will return to normal as well.

iPhone, iPad, iPod, and Apple Watch Comfort Zone

iPhone, iPad, iPod, and Apple Watch work best at 32° to 95° F (0° to 35° C) ambient temperatures. Storage temperature: -4° to 113° F (-20° to 45° C).

MacBook Comfort Zone

MacBook works best at 50° to 95° F (10° to 35° C) ambient temperatures. Storage temperature: -4° to 113° F (-20° to 45° C).

Remove certain cases during charging.

Charging your device when it’s inside certain styles of cases may generate excess heat, which can affect battery capacity. If you notice that your device gets hot when you charge it, take it out of its case first. For Apple Watch Edition models, make sure the cover of the magnetic charging case is off.

Store it half-charged when you store it long term.

If you want to store your device long term, two key factors will affect the overall health of your battery: the environmental temperature and the percentage of charge on the battery when it’s powered down for storage. Therefore, we recommend the following:

• Do not fully charge or fully discharge your device’s battery — charge it to around 50%. If you store a device when its battery is fully discharged, the battery could fall into a deep discharge state, which renders it incapable of holding a charge. Conversely, if you store it fully charged for an extended period of time, the battery may lose some capacity, leading to shorter battery life.
• Power down the device to avoid additional battery use.
• Place your device in a cool, moisture-free environment that’s less than 90° F (32° C).
• If you plan to store your device for longer than six months, charge it to 50% every six months.

Depending on how long you store your device, it may be in a low-battery state when you remove it from long-term storage. After it’s removed from storage, it may require 20 minutes of charging with the original adapter before you can use it.

Tips for iPhone, iPad, and iPod touch

Update to the latest software.

Always make sure your device is using the latest version of iOS.

• If you are using iOS 5 or later, see if you need an update. Go to Settings > General > Software Update.
• If an update is available, you can plug your device into a power source and update wirelessly or plug it into your computer and update with the latest version of iTunes.

Optimize your settings.

There are two simple ways you can preserve battery life — no matter how you use your device: adjust your screen brightness and use Wi‑Fi.

Dim the screen or turn on Auto-Brightness to extend battery life.

• To dim, open Control Center and drag the Brightness slider to the bottom.
• Auto-Brightness adjusts your screen to lighting conditions automatically. To activate it, go to Settings > Accessibility. Tap Display & Text Size, then turn on Auto-Brightness.

When you use your device to access data, a Wi‑Fi connection uses less power than a cellular network — so keep Wi‑Fi on at all times. To turn on Wi‑Fi, go to Settings > Wi‑Fi to access a Wi‑Fi network.

Enable Low Power Mode.

Introduced with iOS 9, Low Power Mode is an easy way to extend the battery life of your iPhone when it starts to get low. Your iPhone lets you know when your battery level goes down to 20%, and again at 10%, and lets you turn on Low Power Mode with one tap. Or you can enable it by going to Settings > Battery. Low Power Mode reduces display brightness, optimizes device performance, and minimizes system animations. Apps including Mail will not download content in the background, and features like AirDrop, iCloud sync, and Continuity will be disabled. You can still use key functions like making and receiving phone calls, email, and messages, accessing the Internet, and more. And when your phone charges up again, Low Power Mode automatically switches off.

View Battery Usage information

With iOS, you can easily manage your device’s battery life, because you can see the proportion of your battery used by each app (unless the device is charging). To view your usage, go to Settings > Battery.

Here are the messages you may see listed below the apps you’ve been using:

Background Activity. This indicates that the battery was used by the app while it was in the background — that is, while you were using another app.

• To improve battery life, you can turn off the feature that allows apps to refresh in the background. Go to Settings > General > Background App Refresh and select Wi-Fi, Wi-Fi & Cellular Data, or Off to turn off Background App Refresh entirely.
• If the Mail app lists Background Activity, you can choose to fetch data manually or increase the fetch interval. Go to Settings > Accounts & Passwords > Fetch New Data.

Location and Background Location. This indicates that the app is using location services.

• You can optimize your battery life by turning off Location Services for the app. Turn off in Settings > Privacy > Location Services.
• In Location Services, you can see each app listed with its permission setting. Apps that recently used location services have an indicator next to the on/off switch.

Home & Lock Screen. This indicates that the Home screen or Lock screen was displayed on your device. For example, the display was awakened by pressing the Home button or by a notification.

• If an app frequently wakes your display with notifications, you can turn off push notifications for the app in Settings > Notifications. Tap the app and set Allow Notifications to Off.

No Cell Coverage and Low Signal. This indicates either that you are in a poor cell coverage area and your iOS device is searching for a better signal or that you’ve used your device in low-signal conditions, which has affected your battery life.

• You can optimize your battery life by turning on Airplane mode. Open Control Center and tap the Airplane mode icon. Note that you cannot make or receive calls while in Airplane mode.

Plug in and power on your computer to charge your device.

Make sure your computer is plugged in and powered on when you’re using it to charge your iOS device via USB. If your device is connected to a computer that’s turned off or is in sleep or standby mode, your device’s battery may drain. Note that iPhone 3G and iPhone 3GS cannot be charged with a FireWire power adapter or FireWire-based car charger.

Tips for Apple Watch

Update to the latest software.

Always make sure your Apple Watch is using the latest version of watchOS.

• To see if you need an update, open the Apple Watch app on your iPhone and go to My Watch > General > Software Update.
• If an update is available, connect your iPhone to Wi-Fi, attach the charger to your Apple Watch (make sure it has at least 50% charge), and update wirelessly.

Adjust your settings.

There are a few ways you can preserve battery life on your Apple Watch:

• During running and walking workouts, turn on Power Saving Mode to disable the heart rate sensor. To do this, open the Apple Watch app on iPhone, go to My Watch > Workout, and turn on Power Saving Mode. Note that when the heart rate sensor is off, calorie burn calculations may not be as accurate.
• For longer workouts, you can choose to use a Bluetooth chest strap instead of the built-in heart rate sensor. To pair the Bluetooth chest strap with your watch, make sure the strap is in pairing mode, then open Settings on Apple Watch, select Bluetooth, and choose from the list of Health Devices.
• If you’re very active with your hands and your watch display turns on more than you think it should, you can prevent the display from turning on every time you raise your wrist. Open Settings on Apple Watch, select General, select Wake Screen, and turn Wake Screen on Wrist Raise off. When you want to turn on the display, just tap it or press the Digital Crown.
• Disabling Bluetooth on your iPhone increases the battery drain on your Apple Watch. For more power-efficient communication between the devices, keep Bluetooth enabled on iPhone.

View Battery Usage information

To view your usage and standby information, open the Apple Watch app on iPhone and go to My Watch > General > Usage.

Plug in and power on your computer to charge your Apple Watch.

If you want to charge from your computer, make sure it is plugged in and powered on when you’re using it to charge your Apple Watch via USB. If your Apple Watch is connected to a computer that’s turned off or is in sleep or standby mode, the Apple Watch battery may drain.

If your Apple Watch battery needs service, use Apple or an authorized service provider.

Tips for iPod shuffle, iPod nano, and iPod classic

Update to the latest software.

Always make sure your iPod is using the latest version of Apple software. Put your iPod in its dock or plug it into your computer, and iTunes will notify you of available updates.

Optimize your settings.

Hold and pause. Set the Hold switch when you’re not using your iPod. This will prevent iPod from accidentally waking up and using unnecessary power. If you’re not listening to your iPod, pause it, or turn it off by pressing the Play button for two seconds.

Equalizer (EQ). Adding EQ to playback increases use of your iPod processor, since EQ isn’t encoded in the song. Turn EQ off if you don’t use it. If, however, you’ve added EQ to tracks in iTunes, you’ll need to set EQ to “flat” in order to have the effect of “off,” because iPod keeps your iTunes settings intact.

Backlight. Setting the backlight to “always on” will significantly reduce your battery life. Use the backlight only when necessary.

Plug in and power on your computer to charge your iPod.

Make sure your computer is plugged in and powered on when you’re using it to charge your iPod via USB. If your iPod is connected to a computer that’s turned off or is in sleep or standby mode, the iPod battery may drain.

Tips for MacBook Air and MacBook Pro.

Update to the latest software.

Always make sure your MacBook is using the latest version of macOS. If you’re connected to the Internet, macOS automatically checks for software updates every week, but you still control when the updates are installed. To confirm that you’re using the latest software, go to the Apple menu and choose Software Update.

Optimize your settings.

Energy. The Energy Saver preference pane includes several settings that determine power levels for your MacBook. Your MacBook knows when it’s plugged in and runs accordingly. When using battery power, it dims the screen and uses other components sparingly. If you change this setting to maximize performance, your battery will drain more quickly.

Brightness. Dim the screen to the lowest comfortable level to achieve maximum battery life. For instance, when watching a video on an airplane, you may not need full brightness if the cabin lights are off.

Wi-Fi. Wi-Fi consumes power, even if you are not using it to connect to a network. You can turn it off in the Wi-Fi status menu in the menu bar or in Network preferences.

Applications and peripherals. Disconnect peripherals and quit applications not in use. Eject an SD card if you’re not currently accessing it.

Plug in and power on your MacBook to charge other devices.

Make sure your MacBook is plugged in and powered on when you’re using it to charge other devices via USB. Otherwise those devices may drain the battery in your MacBook faster than normal. If another device is connected to your MacBook when it’s turned off or in sleep or standby mode, the device’s battery may drain.

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