- Contact Apple for support and service
- The United States and Canada
- Latin America and the Caribbean
- Europe
- Africa
- Asia Pacific
- How to Chat with Apple Support
- How to Chat with Apple Support
- How to Contact Apple Online Live Chat Support
- What Apple Live Chat Support can Help you With
- How to Contact Apple Support Live Chat
Contact Apple for support and service
See a list of Apple phone numbers around the world.
Please note that this is the contact page for support and service, not the corporate page for contacting Apple, which includes information on sales and product inquiries.
Before you call, have your serial number ready or start your support request online and we’ll connect you to an expert.
Many phone numbers listed here only work when dialed from within their associated countries or regions. If your country or region is not listed, view all support options.
The United States and Canada
Education customers
Support: 1-800-800-2775
Sales: 1-800-780-5009
Enterprise
1-866-752-7753
App Store, iTunes Store, and Apple Books billing and help
Contact Apple Support
Apple Cash and person to person payments
1-877-233-8552
Latin America and the Caribbean
Brazil
0800-761-0880
Mexico
001-866-676-5682
Europe
Austria
0800 220325
Belgium (French)
0800 80 404
Belgium (Flemish)
0800 80 407
Bulgaria
00800 6002 7753
Croatia
0800 222 427
Cyprus
800 92433
Czech Republic
800 700527
Denmark
80249625
Estonia
8000 044333
Finland
0800 96372
Germany
0800 6645 451
Greece
00800 4414 5417 2
021 0300 9960 1
Hungary
06 80 983 435
Ireland
1800 804 062
Italy
800915904
Latvia
800 03251
Liechtenstein
0800 00 1853 2
Lithuania
(8-800) 30772
Luxembourg
800 24550
Malta
800 62072 2
Netherlands
0800 0201581
Norway
240 55133 1
Poland
00800 4411875 2
Portugal
800207983
Romania
0800 400138
Russia
8 800 555 6734 3
Slovakia
0800 178661
Slovenia
0800 80321
Spain
900812703
Sweden
020 100 529
Turkey
00800 4488 29878 2
0216 282 1622 1
Ukraine
0800 509 382
Telephone numbers are subject to change.
- Local and national telephone rates apply. Back
- Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back
- PSTN local rate for Moscow, national rates for other regions. In accordance with the sanctions on the Crimea Region announced by the US Government on December 19, 2014 and European Council Regulation No 1351/2014 dated December 18, 2014, the sale of Apple products and/or provision of services related to Apple products in the Crimea Region is suspended as of February 1, 2015. Back
Africa
Egypt
0800 000 0888 1
South Africa
0800 444 426 1
Telephone numbers are subject to change.
- Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back
Asia Pacific
Australia
(61) 1-300-321-456 1
Brunei
801-4384 2
Fiji
(61) 1-300-321-456 3
Guam
1-800-865-0853
India
000800 1009009 1 4
Indonesia
0800-1-027753
Japan
Within Japan:
0120-277-535
Outside Japan:
(81) 3-6365-4705 1
Macau
(853) 6262-1631 1
Malaysia
1-800 803 638
New Zealand
0800 1 27753
Pakistan 1 4
Dial 00800 01001 first,
then dial 800 361 0479
Philippines 4
1-800-1441-0234 (PLDT and
Smart Communications)
1-800-8908-8277 (Globe)
Singapore
Within Singapore:
800-186-1087
Outside Singapore:
(65) 6972-5171 1
South Korea
080 333 4000 4
Taiwan
0800-095-988
Thailand
Within Thailand:
1800 019 900 5
Tonga
(61) 1-300-321-456 3
Vanuatu
(61) 1-300-321-456 3
Vietnam
1800 1127
Telephone numbers are subject to change.
- Local and national telephone rates apply. Back
- Free phone technical support number is not accessible by mobile phone. Back
- Customers calling will be charged at relevant IDD carrier IDD rate. Back
- Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back
- This phone number is only accessible from dialing within Thailand. Back
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How to Chat with Apple Support
If you’re unable to resolve any issue that you’re facing with an Apple device or service despite reading our articles, you can always get in touch with an official Apple Support agent for further assistance.
Apple has always been lauded for its stellar customer service, but to chat with a live Apple agent you’ll have to go through a few steps first. Whether you’re facing hardware-related issues with your iPhone, iPad, Mac, Apple TV, Apple Watch, or you have questions regarding an accidental purchase from the App Store, or just about any other issue related to your Apple products, you can try to get it resolved by contacting Apple Support.
Never contacted Apple Support before? No problem, we’ll be walking you through the necessary steps to chat with an Apple Support agent within a couple of minutes.
How to Chat with Apple Support
You can follow these steps to quickly chat with a live agent at Apple Support from any device with a web browser. Without further ado, let’s get started.
- Head over to getsupport.apple.com from your web browser. It’s important to note that the chat support option may be unavailable for issues related to Apple services. So, make sure you choose any of the Apple devices listed here.
Various device-related issues will be listed in this menu. Select the issue you’re facing with your device.
Now, you’ll be shown a list of support topics. To quickly chat with a live agent, click on “The topic is not listed” as shown below.
Next, briefly explain the issue that you’re facing and click on “Continue”.
Now, you’ll see the “Chat” option. Click on it to start a chat session.
There’s one last step before you can actually chat with the agent. You’ll either need to sign in with your Apple account and choose one of the Apple devices linked to your account, or manually enter the serial number, IMEI, MEID in the text field. Click on “Continue” when you’re done.
Now, simply enter your name and email address and click on “Continue” to begin the chat session.
There you go. Now you know how to initiate a chat session with an Apple Support agent from any device.
When you start a chat session, your browser will open a new window for the chat. If you close it accidentally, you’ll have to go through the above steps all over again to chat with the agent. Wait time for the chat session is usually about 2 minutes or less, but this could vary depending on the time of the day.
Alternatively, you can talk to a live agent at Apple by calling Apple’s Technical Support number directly at 1-800-275-2273. Use this number if you’re impatient and you want to immediately talk to a human. Or, you can dial 1-800-692-7753 (1-800-MY-APPLE) and press 0 repeatedly if you don’t want to talk to the automated voice.
Chatting or talking to an actual person at Apple Support is usually the fastest way to resolve an issue you couldn’t successfully troubleshoot on your own, or with the help of third party sites and resources. Apple support reps are usually really helpful and well-trained, and should be able to assist you quickly.
Finally, it’s worth remembering that if you want to reach Apple support, you should make sure to do so directly through Apple.com, through Apple phone numbers, or through an Apple authorized support center.
We hope you were able to quickly get in touch with an Apple Support agent without much trouble. What problem are you facing with your device? Were you able to resolve it by talking to Apple? Share your valuable thoughts and experience in the comments section down below.
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How to Contact Apple Online Live Chat Support
Apple Support is available 24×7 and their live chat technology allows you to contact them about your issues in real time.
This means that you’re actually speaking to a member of the live support team when you’re on a chat with them. This allows you to ask them questions about the trouble you’re facing, and they’ll give you support.
There are many reasons why you may want to contact Apple support and you’ll need to figure this out before you contact them. You may be experiencing problems with your iPhone or iPad so you’ll want to contact Apple support through live chat and see what they can do to help you out.
This means that you can get help with your device if you’re ever having trouble with it. Apple’s support team is filled with experienced Apple employees so they’ll know what to do if you’re ever having problems with your iOS device.
What Apple Live Chat Support can Help you With
Apple chat support can help you with any iOS device that you’re having trouble with. You can get solutions for your Mac, iPad, iPhone, Apple Watch and Apple TV.
You can even get help with Apple apps and features. For example, you can get help with Music, Billing & Subscription, Apple ID, Apps & Software, and a lot more.
Each Apple employee talking on the chat with you is going to have technical experience with every Apple device and they should know how to solve the problem you’re dealing with.
How to Contact Apple Support Live Chat
You’ll need to be on your computer or laptop to have a better experience with Apple live chat support because you’ll see the chat more clearly and you’ll be able to do other things while you’re waiting for them to reply back to you.
To contact Apple Support:
1. Go to the Apple website
2. Click on Support at the top right corner
3. At the top right corner again, click on ‘Contact Support’
4. Under ‘Talk to us’, click on the blue get help button
5. Click on the iOS device that you’re having trouble with. So, if your apps are crashing and you want to know why this is, or your iPhone isn’t responding when you click your home button, you need to click on iPhone.
6. If you’re having problems with other Apple features and accessories such as a Mac keyboard, you can click on the More button at the bottom right and this will show you a list of other things you can contact Apple chat about.
7. Once you’ve clicked a device or feature, you need to click on the problem you’re having. For example, if you’re having issues with the hardware of your iPhone and it’s experiencing physical damage, click on ‘Repairs & Physical Damage’.
8. After you’ve done this, you will see a list of issues that you may be experiencing with your device. You can click on one of these options and you’ll be asked a few questions and you’ll just be provided with a sentence telling you what to do then a link to an article.
9. If you want to contact Apple live chat, click on the ‘The Topic is not listed’ button and you’ll be asked what’s wrong with your device. If you see related searches come up, don’t click on them. You’ll then see a list of options and live chat is going to be one of them. You can call the Apple support team from here if you don’t see the live chat option.
10. Once you’ve clicked on the live chat option, you need to log in with your Apple ID and your password. Once you’ve logged in successfully, you’ll then need to enter the IMEI number of the iOS device that’s having the problem. You’ll find your IMEI number in About in the settings page of your iOS devices. About will be found in general.
Once you’ve done this, you’ll then have to wait up to 2 minutes to be connected with Apple support.
The live chat representative on the other side will ask you what’s wrong your device and he/she will then give you a solution to fix the problem
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