Check the apple warranty

Correct the purchase date or expiration date for your AppleCare agreement

If you want to update information in our records about your purchase or agreement, we’re here to help.

What’s covered?

Is my device covered?

Learn more about the information provided

Understanding the limitations of Apple’s service coverage system («System») can help avoid problems. The information contained in the System is designed to help customers determine if service for their products is covered under the terms of Apple’s limited warranty or an Apple extended service contract, such as the AppleCare Protection Plan and AppleCare+.

For customers whose products are covered by consumer protection laws or regulations in their country, region, or state of purchase, the service coverage described in the System may not reflect all rights and remedies conveyed by such consumer protection laws and regulations. This may include the right of customers in California and other jurisdictions to have the warranty period extended for the number of whole days that the product has been out of the customer’s hands for warranty repairs. In order to calculate the number of days that the warranty period is extended, Apple may require customers to submit the original sales receipt of your product and repair service documentation. Please also note that the information in the System does not reflect any other additional programs that may extend Apple’s coverage, like those described on the Exchange and Repair Extension Programs page.

The service coverage information described in the System is based on the date of purchase information available to Apple. Depending on when or whether you registered your product, if you purchased it from an Apple authorized reseller or Apple Store, the estimated purchase date may be incorrect. If you believe that the information is inaccurate, please update the information by contacting Apple using the appropriate link on this page. Recently submitted information and repair service warranty coverage may not be reflected in the System records. Customers may not use the System for any purpose that is unlawful or prohibited, or to solicit the performance of any illegal activity or other activity that infringes the rights of Apple or others.

Consumer law

Apple 1 year limited warranty 1 , AppleCare Protection Plan, and AppleCare+ benefits are in addition to rights provided by consumer law. For details click here.

If you think you have a valid consumer law claim, please contact us.

Keep your sales receipt and proof of coverage in a safe place

Please put your product’s sales receipt, and if applicable, AppleCare Proof of Coverage document in a safe place. You may be asked to provide a copy of these if there is any question as to your product’s eligibility for service coverage under the warranty or AppleCare service contract. When seeking service, Apple may request that you submit the original sales receipt of your product to verify eligibility for warranty service, even if you have already registered your product. Your warranty is the same whether or not you register.

Learn more about updating Apple records

If your coverage expiration date is incorrect

If the estimated expiration date of your Telephone Technical Support, Limited Warranty, or AppleCare agreement for your serial number is incorrect, please contact us. You will need to send the original sales receipt of your product to Apple so that we can update your purchase date. A sales receipt with the receipt number, product description, original date of purchase, price, and reseller details constitutes a valid proof of purchase.

If your AppleCare agreement is missing

If you purchased an AppleCare agreement, such as the AppleCare Protection Plan, and it does not appear in your results, you may need to register your AppleCare agreement.

Learn more about Apple’s coverage for your product

• Learn more about hardware warranties.
• Learn more about AppleCare service contracts.
• Learn more about complimentary technical support (select your country or region for support).

Not all AppleCare plans are available in all countries or regions.

Learn more about your service options

Apple provides different options when products need service, including carry-in, mail-in, and do-it-yourself parts service. Availability depends on the product and the country or region in which service is requested.

• You can go directly to our Check Coverage page. Enter your serial number to see the available service options.
• Find manuals, downloads, troubleshooting advice, and more at Apple Support.

1. In Turkey, your device is covered by Apple’s limited warranty for two years.

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The Easy Way To Check Apple Warranty

Apple is one of the most famous technology companies with headquarters in California. All Apple products come with a one-year limited Apple warranty .

Getting a product repaired under Apple warranty doesn’t have to be an issue, but you will need to check your warranty status first.

If you have purchased an Apple product and want to check the status of your warranty, we can help you do it easily.

How To Check Your Apple Warranty Status

To check an Apple warranty status, you will need to find the serial number on the surface of your device. The barcode on the original packaging and the original receipt also have the serial number.

There are some exceptions to where the serial number is located, and they depend on the type of Apple product you have. Other places to find your serial number are:

Apple Product	Where To Find
Mac	About this Mac in the Apple menu
iPhone, iPad, iPod, Apple Watch	Settings > General > About
All Apple products	iTunes or Finder

You can see your Apple warranty status on the company’s website. Here is how you can do it:

1. Go to the Check Coverage website
2. Enter the serial number of your device
3. Click on Continue

What Information Can You Find About Your Warranty?

The Check Coverage website provides you with four sections with information about your warranty:

1. Valid purchase date
2. Telephone technical support
3. Repairs and service coverage
4. AppleCare+ coverage

Valid Purchase Date

If you have validated your purchase date with Apple, it can allow you to find your product and get the help you need easily. Phone support will also ask you to confirm the purchase date for validation and safety.

Telephone Technical Support

When you purchase an Apple product, it comes with a 90-day phone tech support service. If you are still in the 90-day window, the section will show the active status, and if not, it will show an expired status.

Repairs and Service Coverage

A limited Apple warranty lasts for one year after the date of purchase. This section shows if your product is under this warranty, which covers eligible hardware repairs and service.

Covered by AppleCare+

AppleCare+ is Apple’s extended warranty. You can purchase it when buying a new product or 60 days from the date of purchase. If you have bought Apple extended warranty, this section will show an active status.

AppleCare+ is recommended if you want additional coverage of your Apple products, including an extended warranty for your iPhone .

After you find the serial number and check the warranty, you can file your Apple warranty claim.

File an Apple Warranty Claim Easily With DoNotPay

You don’t need to go to such great lengths to claim your Apple warranty. DoNotPay can offer you a simple and convenient way to file any warranty claim, including warranties for Apple AirPods, Beats Headphones, Apple Watch, Apple Case, and iPhone 6 Plus. We can also show you how to get an iPhone replaced under warranty or check whether Apple warranty covers water damage .

To claim your Apple warranty with DoNotPay, this is what you have to do:

1. Open DoNotPay in your web browser
2. Search for Claim Warranty
3. Choose Warranty on a Purchased Product
4. Select Apple as the company
5. Provide us with more details about your problem
6. Click on Submit

We will create a warranty claim letter and send it to Apple. You can expect them to contact you shortly to schedule your repair.

With this feature, we can also help you claim a car warranty , home warranty , or extended warranty for used cars .

Has Apple Rejected You? Get Another Chance and File an Appeal

Warranties are often rejected in hopes of customers giving up on their rights. If you believe you are entitled to a repair of your product, DoNotPay can help you file an appeal.

To file an appeal with our app, you should:

1. Log in to DoNotPay from any web browser
2. Click on the Claim Warranty feature
3. Choose Appeal a Denied Warranty Claim
4. Provide information and details about the warranty provider along with the original warranty claim

After you submit all of the necessary information, we will generate an appeal letter and send it to the company on your behalf.

Forget About Administrative Problems With DoNotPay

Handling administrative issues can take a lot of time and energy out of your day. There are many problems DoNotPay can help you solve. Some of them include canceling an AppleCare subscription or getting an AppleCare refund . We can also offer free trials for Apple Music and Apple TV , where you won’t be accidentally charged. You can also report phishing emails to Apple or stop spam texts on your iPhone .

Check out other useful features by opening our app in any web browser .

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Apple Repair

We’re here to help. Apple-certified repairs are performed by trusted experts who use genuine Apple parts. Only Apple-certified repairs are backed by Apple. Whichever option you choose, you’ll get your product back working exactly the way it should.

Send your product to Apple

Online or over the phone, we’ll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment. This service is available for most Apple products.

Find an Apple Authorized Service Provider

Our network of Apple Authorized Service Providers give you lots of convenient locations for Apple repairs. In some areas, you can even schedule a technician to perform an iPhone screen repair at your home or office.

Visit a Genius at an Apple Store

You can do more than shop and learn in an Apple Store. Start a repair request below to make a reservation with a Genius to get help with a hardware repair.

You can check if a provider is an Independent Repair Provider or an Apple Authorized Service Provider. Independent Repair Providers have access to Apple genuine parts and repair resources. Independent Repair Providers do not provide repairs covered by Apple’s warranty or AppleCare plans* but may offer their own repair warranty.

*Unless required by law, repairs made by Independent Repair Providers are not backed by Apple. Any damage that your device may incur by a non-Apple authorized repair provider is not covered by Apple’s Limited Warranty or an AppleCare plan.

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How to check the AppleCare warranty status on your iPhone, iPad, Watch, TV, or Mac

Every iPhone, iPad, Apple Watch, Apple TV, and Mac comes with a one year warranty against manufacturing defects and hardware failures. If you choose, you can also extend that warranty for additional years with AppleCare. Regardless of which warranty you have, you can easily find out whether or not your Apple products are currently covered. Here’s how.

How to easily find the serial number for all of your devices using your Apple ID

When you sign in to your Apple ID profile page, you can see all of the devices you’ve got connected to that ID. When you click on a device, you can see its serial number.

1. Sign into your Apple ID profile page using a web browser.
2. Scroll down to Devices.
3. Click on the device you need the serial number for.

You can copy the serial number and paste it into the text field in Apple’s device warranty coverage checker.

How to find the serial number on your iPhone or iPad

If you don’t have access to your Apple ID profile page, you can quickly look up the information, right on your iPhone or iPad.

Open the Settings app.

Scroll down and tap General.

View the Serial Number.

This information will be useful when checking the status of your AppleCare warranty through the Apple website.

How to view your warranty status on iOS 12.2

In the newest version of iOS, your iPhone will tell you right in the Settings what your warranty status is meaning you don’t have to do it via the Apple warranty status webpage.

1. Open the Settings app.
2. Scroll down and tap General.

Tap About.

Here you should be able to see if you have AppleCare+ with the expiry date or you should see Limited Warranty with an expiry date if you don’t have AppleCare.

How to find the serial number on your Apple Watch

If you don’t have access to your Apple ID profile page, you can quickly look up the information, right on your Apple Watch

1. Press the Digital Crown to navigate to your Home screen on Apple Watch.
2. Tap Settings

Tap General.

Scroll down until you see Serial Number.

This information will be useful when checking the status of your AppleCare warranty.

How to find the serial number on your Apple TV

If you don’t have access to your Apple ID profile page, you can quickly look up the information, right on your Apple TV.

Launch Settings on your Apple TV.

Click on General.

Scroll down until you see Serial Number.

You can use this information to check the warranty status of your Apple TV.

How to find the serial number on your Mac

If you don’t have access to your Apple ID profile page, you can quickly look up the information, right on your Mac.

Click on the Apple icon in the upper left corner of your Mac.

Select About This Mac From the drop-down menu.

Click the Overview tab to see your serial number. It is the last item on the list.

This information will be useful when checking the status of your AppleCare warranty.

How to check the status of your Warranty on iPhone, iPad, Apple Watch, Apple TV, and Mac

Once you have found the serial number for your iPhone, iPad, Apple Watch, Apple TV, or Mac, you can check the status of your AppleCare warranty from Apple’s website.

1. Navigate to Apple’s Warranty Status page.
2. Enter your device’s serial number into the text field.
3. Enter the CAPTCHA code to confirm that you are human.

Click Continue.

You will be redirected to a summary page for the device you are checking on.

• Valid Purchase Date — This confirms that the item in question has, indeed, been purchased
• Telephone Technical Support: Active or Expired — If your telephone technical support is active, it will include the estimated expiration date. If it is expired, it will include whether or not the device is still eligible for the extended AppleCare warranty with a link to purchase it when eligible.
• Repairs and Service Coverage: Active or Expired — If your repairs and services coverage is active, it will include the estimated expiration date. If it is expired, it will include whether or not the device is still eligible for the extended AppleCare warranty with a link to purchase it when eligible.
• Covered by the AppleCare Protection Plan — If you have purchased the extended AppleCare warranty for your device, it will be listed here.

Any questions?

Do you have any questions about AppleCare? Let me know in the comments and I’ll help you out.

Updated April 2019: Updated for latest software on all devices.

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