Comcast email outgoing server iphone

Comcast Email Settings

Comcast is one of the prominent email service providers in terms of top-notch privacy. We have curated the following procedure to Comcast email setup on iPhone, Android & Outlook. Remember, the exact steps that we are going to mention may vary by model. You can find minor changes in the setting procedure. Let’s get started.

Comcast Email Settings For Android

The users who are looking for the steps to setup Comcast.net email on android can simply execute the steps mentioned below and get it done in a jiffy.

STEP-1: Go to the email application and tap on Settings option.

STEP-2: Click on Add new email account option.

STEP-3: Choose appropriate server.

STEP-4: Now, enter your full Comcast email address and password. Then, select ‘Manual Setup’.

STEP-5: Enter the following information on the next screen:

SETTINGS

POP3 INCOMING SERVER SETTINGS SMTP OUTGOING MAIL SERVER

USERNAME

email OUTGOING SERVER smtp.comcast.net

PASSWORD

uw email-wachtwoord OUTGOING PORT 587 INCOMING SERVER mail.contrast.net SECURITY PORT SECURITY TYPE ssl USERNAME

For Comcast POP3 Settings

For Comcast SMTP Settings

STEP-6: Choose Next.

STEP-7: In the following screen, enter your preferences and give the account a personal name. Voila! Your Comcast email account has been set up.

The above-mentioned steps are known to be effective for Comcast email settings for android but in case you were not able to resolve the issue then you can chat with us.

Comcast Email Settings For iPhone

iPhone users can also be set up Comcast email on iPhone but in case you are not aware of the procedure then you can simply follow the steps mentioned below:

STEP-1: Head straight to the Settings app on your iPhone.

STEP-2: Scroll down and click on Mail, Contacts and Calendars.

STEP-3: Tap on Add account option and select Other.

STEP-4: Click on Add Mail Account and enter the following details:

• Name: Your name.
• Email: Your Comcast email-address.
• Password: Your Comcast email password.
• Description: Enter ‘Comcast’

STEP-5: Next, choose POP3 under Incoming Mail Server and under Outgoing Mail Server enter the following information:

SETTING

INCOMING MAIL SERVER OUTGOING MAIL SERVER

HOSTNAME

mail.comcast.net smtp.comcast.net USERNAME email PASSWORD Your e-mail password

Your e-mail password

STEP-6: Click on Save and select your email address in the next screen.

STEP-7: Under Outgoing Mail Server choose SMTP.

STEP-8: Select smtp.comcast.net under Mail Server and make sure the following information is displayed:

SSL: ssl
Server port: 587

STEP-9: Go back to the previous screen and choose Advanced option and make sure the following information is as following:

SSL: SSL
Server port: mail.comcast.net

STEP-10: Go back to the previous screen and restart your iPhone to finish the setup.

Hope so the solution mentioned above was useful to know the Comcast email settings iPhone simply.

Comcast Email Settings For Outlook

If you are looking for the steps to set up Comcast email in outlook then you can take reference from the solution mentioned below:

STEP-1: Open Outlook 2013 0r 2016 version.

STEP-2: Click on the File menu.

STEP-3: Tap on the Account Settings option and then click New.

STEP-4: Select the E-mail Account radio button and then click on Next option.

STEP-5: Select Manual setup or additional server types and then, click Next.

STEP-6: Select POP or IMAP and click Next.

STEP-7: In your name field, enter your name and your email address in the provided email address field.

STEP-8: In the Account Type field, select IMAP.

STEP- 9: Enter the following details as mentioned below:

SETTING

INCOMING MAIL SERVER

OUTGOING MAIL SERVER

HOSTNAME

USERNAME

PASSWORD Your e-mail password

Your e-mail password

STEP-10: Now, click on More Settings option.

STEp-11: Click on the Outgoing Server tab.

STEP-12: Tick the check-box for My outgoing server (SMTP) requires authentication.

STEP-13: Confirm the radio button for Use same settings as my incoming mail server. Now, click on the Advanced tab.

STEP-14: Enter the below-mentioned details:

SETTING

INCOMING SERVER

OUTGOING SERVER

USE THE FOLLOWING TYPE OF ENCRYPTED CONNECTION

STEP-15: Click OK and NEXT. Outlook will perform a test of the account setting.

STEP-16: Tap on the Close option, once you’re done.

STEP-17: You’re done re-configuring your Outlook to send and receive Comcast email.

In some off chance if the solution mentioned above proved to not be helpful to you for the Comcast.net email settings for outlook then you can chat with us.

Comcast.net Email Server Settings

Comcast email settings involve two procedure IMAP and SMTP settings, which helps you for extracting details of incoming and outgoing server.

Comcast IMAP Settings (Incoming Server Settings )

Use Below Comcast IMAP settings to complete the incoming server settings.

Comcast SMTP Settings (Outgoing Server Settings)

Use Below Comcast SMTP settings to complete the outgoing server settings.

We hope that the aforementioned solutions for Comcast email settings were helpful for you as they are tried and tested but if by any chance you were not able to resolve the issue then you can simply seek some professional assistance from the experts of ErrorsDoc via Live Chat.

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Question: Q: Can’t send Comcast email on iPhone

I have an iPhone 5, and last week my Comcast email account stopped sending mail.

My Comcast Web account and Mac Mail on my desktop are fine. On my phone, however, whenever I try to send email through my Comcast account, I get this error message:

«Cannot Send Mail—The user name or password for ‘SMTP: username@smtp.comcast.net ‘ is incorrect».

So far, I’ve reconfigured my account on both Web and Mac Mail with the recommended outgoing port # and new password with no problems. I then deleted the Comcast account on my phone and created a new one with correct port # and new password, with no luck.

I also tried to work this out with Comcast «Customer Service»—if you have an account with them, you know what I mean.

I think the «SMTP:username» part might be a glitch, but it doesn’t show up in my phone Mail prefs.

So I’m stumped. Does anyone have any suggestions or ideas?

Thanks in advance!!

Posted on Mar 3, 2014 6:57 AM

I’m no expert, but after digging around ANYWHERE I possibly could to resolve the very same problem you had, I stumbled across a solution:

I went into Settings, Mail/Contacts/Calendars, Accounts-Comcast-Mail, Outgoing Mail Server-SMTP, Primary Server-smtp.comcast.net and then merely retyped my password. My iPhone 5s’s e-mail system worked immediately.

Hope this helps.

Posted on Dec 23, 2015 11:06 PM

All replies

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Thanks for the question. It sounds like your Outgoing Mail Server is configured incorrectly. To change these settings, you’ll want to navigate to the following:

1. Tap Settings > Mail, Contacts, Calendars.

2. Tap the Mail account for which you would like to change the settings. If you configured your account using any of the built-in presets, IMAP, or Exchange, you may need to tap Account Info on the following screen.

3. On the Account Info screen, locate the Outgoing Mail Server section and tap the existing SMTP entry. A list of SMTP servers will appear with the Primary Server and Other SMTP Servers.

From here, choose your Primary Server, and change the “ username@smtp.comcast.net ” to the correct entry (usually just your username, without the @comcast.net, then your password).

Mar 5, 2014 11:59 AM

I’m no expert, but after digging around ANYWHERE I possibly could to resolve the very same problem you had, I stumbled across a solution:

I went into Settings, Mail/Contacts/Calendars, Accounts-Comcast-Mail, Outgoing Mail Server-SMTP, Primary Server-smtp.comcast.net and then merely retyped my password. My iPhone 5s’s e-mail system worked immediately.

Hope this helps.

Dec 23, 2015 11:06 PM

Thx Anxiousbeachbum! I had a similar issue with my Comcast email just now and your solution helped immensely!! Much appreciated!

Dec 29, 2015 12:11 PM

Thank you Anxiousbeachbum. Same issue, same difficulty finding a solution. until your post. 🙂

Mar 8, 2016 9:06 PM

Incredible. That’s all it took for me to. just retype the password. GRRR! I’ve had this problem for sooooo looooong!

Jun 25, 2016 12:27 PM

Many thanks for posting this. I realize that the original question is a bit old now, but the issue is still out there. I’ve been going from mildly annoyed to off the wall annoyed between Comcast customer service and hunting on line for a solution. Tried what you suggested here and my email now sends like a champ!!

Aug 16, 2016 8:29 AM

Thanks for this info. I have spent nearly a half day trying to fix this. I tried removing and re-adding my Comcast account several times, to no avail. For some reason it’s either not taking, or using some default password under the SMTP settings. The incoming works just fine, as I was receiving emails, but all my outgoing email was sitting in the Outbox.

When you create a new account It doesn’t prompt you for this, but it’s really a two step process: 1. Enter the IMAP password, 2. Enter the same password again under SMTP password settings.

You would think when you are prompted for the initial password that it SHOULD populate both password fields, but apparently it is not, and this should be fixed. And long overdue, from the looks of it!

Aug 19, 2016 2:25 PM

New problem: my password in that second location keeps getting deleted.

Sometimes I can get it to «stick» and I can send emails all day. Sometimes it gets erased as soon as I hit ENTER.

What can I do to make it stop being erased?

Running OS X El Capitan, 10.11.6, using Comcast email.

«Outgoing mail server (SMTP)» / «Edit SMTP server list» / (type password) / «Enter» (or push, ‘return’).

Go back to email and hit «send». Get error message again, «cannot verify password».

Go back to Mail / Preferences / etc. and find the password that I had just typed in has been erased.

Sometimes this can go on a half a dozen times until it finally works and doesn’t get erased when I hit «send».

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What to do if Comcast Email Is Not Working On iPhone

When you sign up for Comcast (Xfinity) services, one thing you always get for free: an email account.

I use my Comcast account as my personal email which I don’t give to everyone – only to my friends. However, once in a while my internet provider gives me a hard time. Sometimes, it stops receiving emails, and I am not always sure whether nobody cares about me or it’s a problem with the software.

Below I listed major issues with my Xfinity email on iPhone and ways to troubleshoot in case you need it.

In general, Comcast email does not work on iPhone because of incorrect Mail app settings. Use imap.comcast.net host and port 993 for incoming mail and smtp.comcast.net with port 587 for outgoing mail. Also, verify that the Third-Party Access Security option is enabled in the Xfinity portal.

Let’s unpack this now.

8 Reasons Why Comcast Email not Working On iPhone

Comcast Server Is Down

Believe it or not, but sometimes even big companies like Comcast can have outages. There is a thread on their forums where users were reporting that Comcast email was not working on iPhones and other devices.

In the end, the Xfinity customer service confirmed that the service was not available.

How to know if the server is down?

Services provided by big companies are usually distributed, meaning that if one service is down, it may not impact the rest of the bundle. So, if the Mail server is down, you may still have TV, internet, and phone working fine.

The easiest way to tell if the Mail server is down is to try to sign in using the Web app.

• Go to Xfinity.com.
• Sign in.
• Click on the Mail icon.

If you can access your emails through the browser app, then the server is working. If you see a 500 error on the screen, then the server is down.

In this case, there is nothing you can do except calling Comcast and notify them about the issue. But the chances are that they already know about the problem and their engineers are actively working on it.

All you can do now is to keep checking if the mail server is back periodically. This may take hours, rarely days.

iPhone is Having Connectivity Issues

Did you notice that you don’t get emails during the day, but when you get home, it suddenly starts working? It is possible that you didn’t let the Mail app (or Xfinity Connect App) to use the cellular network.

To check the configuration, go to the Settings app on the iPhone, tap on Cellular, scroll to Mail and check if it is enabled (the slider is green).

If it’s not, then you will only receive emails and will only be able to send emails when the phone is connected to the Wifi. Which maybe is what you want.

There is, however, also the opposite issue. Sometimes, you may lose the internet, but the Wifi router is still working.

In this case, the iPhone will connect to the Wifi router, find no internet, and will not be able to access anything, including emails.

The right thing would be for the device to use cellular connectivity if there is no internet, but Apple computers don’t do this.

How to know if you in this situation?

Start Safari on the iPhone and try to open any web site, e.g., Google.com. If the browser cannot reach any web site, then you can temporarily turn off Wifi on the phone and use a cellular connection.

And don’t forget to turn the Wifi back internet comes back. I remember the story of my friend who was forced to pay for an unlimited internet account with this mobile service provider.

His family was using 20-30GB of the internet on their phones every month. When I told him that this is not normal, he investigated the issue and found that he was using less than 1GB, and the rest was his wife.

Apparently, his wife turned off Wifi setting on her iPhone, and even at home, she used cellular connectivity. When my friend connected her phone to the home Wifi router, their usage dropped below 5GB, and he was finally able to drop an expensive plan.

Incorrect Mail App Settings on iPhone

By far, the most common issue is incorrect settings in the Mail app on the iPhone. If you get error message, such as “imap.comcast.net does not support password authentication”, check the Mail settings.

To check the configuration open Settings app on iPhone and tap on Passwords & Accounts, find and tap on the Comcast account (it may have a different name on your iPhone).

Under Incoming Mail Server, you will see settings for receiving emails. If you have trouble receiving emails, then this is the area you need to check.

Also, click on the Advanced tab to get more detailed Incoming Mail Server Settings. They should be the following:

• Incoming Server Host Name: imap.comcast.net
• Username: Make sure that username is a correct Comcast email account
• Password: Re-enter the email password here
• Incoming Mail server port: 993
• Use SSL: ON
• IMAP Path Prefix: empty
• Authentication: Password

If you have issues with sending emails from Comcast account, then check Outgoing Mail Server settings. They should be the following:

• Outgoing Mail Server Host Name: smtp.comcast.net
• Username: Make sure that username is a correct Comcast email account
• Password: Re-enter the email password here
• Outgoing Mail server port: 587
• Authentication: Password
• Use SSL: Yes

Incorrect Fetch Settings on iPhone

If your settings are correct, but you still having issues with receiving/sending emails, the cause could be incorrect Fetch settings.

Open Settings app, tap on Passwords & Accounts and tap on Fetch New Data line.

Find your Comcast account and check the setting. Fetch New Data is a feature that allows the user to select how often the device checks for new emails. It may have one of three values: Push, Fetch, or Manual.

If the setting is set to Push, then the mail server will send new emails directly to your phone.

If it is set to Fetch, then your iPhone will periodically ask the server for new emails. The frequency of the periodic checks depends on your settings.

If it is set to 30 min, then you may get your emails after 30 min they were sent.

And finally, there is a Manual setting. If you have Fetch New Data set to Manual, you will not get any emails until you open the Mail app and refresh.

Why are there three settings, and why not have it set to Push always? Push uses more battery and can greatly impact the battery life.

I have multiple Mail apps on my iPhone, and I only set Push for those that I need instantaneous notifications, e.g., work.

Outdated Mail App

It’s always a good idea to have the latest updates on the iPhone.

Periodically check if Apple released an updated version of the Mail app. If yes, then it’s a good idea to update the app. They often fix bugs (and unfortunately, sometimes introduce new ones).

Generally, if the app is working, I don’t always update it, but if it is failing, this is something I still do first.

Third Party Security Unchecked in Xfinity Portal

And final tip is to check the settings in Xfinity portal. There is a setting in Xfinity portal which will allow or disallow third-party apps, such as Outlook or Apple Mail to get access to Comcast email.

To check if the setting is On or Off do the following:

• First, log on to your Xfinity Portal.
• Then click on the Mail icon to open the Comcast email page.
• In the top right corner, click on the Gear icon to get access to email settings.
• Click on the Security option on the left.
• Check if Third Party Access Security option is checked.

Xfinity Connect App Was Discontinued

There is no more Xfinity email app for iPhone. Unfortunately, the company discontinued Xfinity Connect app on April 20, 2021. If you try to open an email from Xfinity app, it will redirect to the web page, not the app. So, your only option is to use 3rd party apps with iPhone, such as Mail or Outlook.

Turn Off VPN

This last tip came from one of the readers: Doug B. from Florida.

He had VPN enabled on his iPhone. I use VPN too, especially when I use public Wi-Fi. By the way, my favorite provider is NordVPN (affiliate).

Some sites do not allow VPN connections. Apparently, Comcast has the same issue. So, if you have a VPN, disable it to connect to Xfinity email.

How Set Up Comcast Email On iPhone

Sometimes the easiest way to fix the issue is to blow everything away and install it from scratch.

If all troubleshooting steps above didn’t work, you can delete the Comcast account from the Passwords & Accounts section in the Settings app and set up the account again.

Surprisingly, the process is pretty straightforward. To set up Comcast email on your iPhone follow these steps:

• Open Settings app
• Either search for or scroll to “Passwords & Accounts” line in Settings
• Under Accounts section tap on Add Account
• In a new window tap on Other
• Tap on Add Mail Account under MAIL
• Enter your name, Comcast email, and Comcast password. Tap Next. If you get an “Invalid Email Address” error, verify that the email address is correct.
• After verification, tap on Save on the next screen.
• Now find the Mail app on iPhone and open it. The app will download all emails from the Comcast server.

If Nothing Works

Sometimes more drastic measures are required. Below are two possible things to try when nothing else works.

Force Restart Your iPhone

Depending on the iPhone model, the instructions on which button to hold to reset the phone may vary.

If you don’t know how to force restart iPhone, google for particular model instructions.

Force restart will clear all garbage your iPhone might have accumulated since the last start, and it is possible that some of the garbage might have impacted Comcast email.

Reset All Settings

Open the Settings app on iPhone. Go to General -> Reset. There will be several options, and one of them is “Reset all Settings iPhone.”

If you tap on that option, it will reset network settings and personal preferences, but keep your personal data and your apps.

DO NOT TAP “Erase All Content and Settings”! This will erase everything, and you would have to restore from the backup (in case you have one).

Related Questions

What Is My Comcast Email Address

This is not a stupid question. Before setting Comcast email on your iPhone, you need to know the exact email address.

To find your Comcast (Xfinity) email address go to Xfinity.com and Sign In.

Click on the Mail (envelop) icon in order to open the Email Web app. You can receive and send emails right here without Mail client on PC or phone.

Now click on the Tool icon and then Settings.

Then click on Accounts on the left and click on Edit next to Email.

In a pop-up window, you will find your Comcast email address.

How To Reset Comcast Email Password

In case you don’t remember your Comcast password, use the Xfinity Password Reset link.

If you have a mobile phone on file, they will text you the reset code. Or you can get reset via email and then reset the Comcast password.

You can also recover your username through the same link.

What’s Next?

While it is good to fix Comcast email issue, at some point you will need to switch from it to another provider. But you need to do it the right way.

To avoid the potential mistakes when cancelling an email service and switching from Xfinity check my article:

Hi, I am Al. I’ve been working with computers for more than 20 years and I am passionate about Apple products. You can reach me at [email protected]

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