Contact apple customer services uk

Contact Apple for support and service

See a list of Apple phone numbers around the world.

Please note that this is the contact page for support and service, not the corporate page for contacting Apple, which includes information on sales and product enquiries.

Before you call, have your serial number ready or start your support request online and we’ll connect you to an expert.

Many phone numbers listed here only work when dialled from within their respective countries or regions. If your country or region is not listed, view all support options.

The United States and Canada

Education customers
Support: 1-800-800-2775
Sales: 1-800-780-5009

Enterprise
1-866-752-7753

App Store, iTunes Store and Apple Books billing and help
Contact Apple Support

Apple Cash and person-to-person payments
1-877-233-8552

Latin America and the Caribbean

Brazil
0800-761-0880

Mexico
001-866-676-5682

Europe

Austria
0800 220325

Belgium (French)
0800 80 404

Belgium (Flemish)
0800 80 407

Bulgaria
00800 6002 7753

Croatia
0800 222 427

Cyprus
800 92433

Czech Republic
800 700527

Denmark
80249625

Estonia
8000 044333

Finland
0800 96372

Germany
0800 6645 451

Greece
00800 4414 5417#europenotes 2
021 0300 9960#europenotes 1

Hungary
06 80 983 435

Ireland
1800 804 062

Italy
800915904

Latvia
800 03251

Liechtenstein
0800 00 1853 2

Lithuania
(8-800) 30772

Luxembourg
800 24550

Netherlands
0800 0201581

Norway
240 55133 1

Poland
00800 4411875 2

Portugal
800207983

Romania
0800 400138

Russia
8 800 555 6734#europenotes 3

Slovakia
0800 178661

Slovenia
0800 80321

Spain
900812703

Sweden
020 100 529

Turkey
00800 4488 29878#europenotes 2
0216 282 1622#europenotes 1

Ukraine
0800 509 382

Telephone numbers are subject to change.

1. Local and national telephone rates apply. Back
2. Freephone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back
3. PSTN local rate for Moscow, national rates for other regions. In accordance with the sanctions on the Crimea Region announced by the US Government on 19 December 2014 and European Council Regulation No 1351/2014 dated 18 December 2014, the sale of Apple products and/or provision of services related to Apple products in the Crimea Region is suspended as of 1 February 2015. Back

Africa

Egypt
0800 000 0888 1

South Africa
0800 444 426 1

Telephone numbers are subject to change.

1. Freephone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back

Asia Pacific

Australia
(61) 1-300-321-456 1

Brunei
801-4384 2

Fiji
(61) 1-300-321-456 3

Guam
1-800-865-0853

India
000800 1009009 1 4

Indonesia
0800-1-027753

Japan
Within Japan:
0120-277-535
Outside Japan:
(81) 3-6365-4705 1

Macau
(853) 6262-1631 1

Malaysia
1-800 803 638

New Zealand
0800 1 27753

Pakistan 1 4
Dial 00800 01001 first,
then dial 800 361 0479

Philippines 4
1-800-1441-0234 (PLDT and
Smart Communications)
1-800-8908-8277 (Globe)

Singapore
Within Singapore:
800-186-1087
Outside Singapore:
(65) 6972-5171 1

South Korea
080 333 4000 4

Taiwan
0800-095-988

Thailand
Within Thailand:
1800 019 900 5

Tonga
(61) 1-300-321-456 3

Vanuatu
(61) 1-300-321-456 3

Vietnam
1800 1127

Telephone numbers are subject to change.

1. Local and national telephone rates apply. Back
2. Freephone technical support number is not accessible by mobile phone. Back
3. Customers calling will be charged at relevant IDD network provider IDD rate. Back
4. Freephone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back
5. This phone number is only accessible by dialling from within Thailand. Back

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Apple Customer Service – UK Support Contact Number

The Apple customer services helpline can be contacted by phone: Open Monday-Friday – 8:00 AM-9:00 PM and Saturday-Sunday 9:00 AM-6:00 PM.

This is a call connection service, the official phone numbers can be found on the official website or the public domain at no cost. we are not associated or affiliated with any of the companies or government agencies listed on the website, trademarks are property of their respective owners.

Apple Customer Service Hours

The Apple support UK team is available to take your call Monday-Friday – 8:00 AM-9:00 PM and Saturday-Sunday 9:00 AM-6:00 PM. Holiday phone hours may vary.

Day	Open	Closed
Monday	8:00 AM	9:00 PM
Tuesday	8:00 AM	9:00 PM
Wednesday	8:00 AM	9:00 PM
Thursday	8:00 AM	9:00 PM
Friday	8:00 AM	9:00 PM
Saturday	9:00 AM	6:00 PM
Sunday	9:00 AM	6:00 PM

Tips for Contacting Apple Helpline

• When calling Apple support number, remember to have all your necessary details to hand. This could include your Apple product, your address details and details of your Apple Care Protection Plan.

• Follow the menu carefully and ensure that you get through to the right department. Any call to the Apple customer service team that is transferred to the US, will not be charged to your phone bill as an international charge.

• When using the Apple contact number provided here, be polite and remember that the Apple staff have little to do with any complaint you may have.

Frequently Asked Questions

Where do I purchase AppleCare+ or the AppleCare Protection Plan?

These can be purchased in one of the many Apple stores globally, at the Apple online store, as well as at many of the trusted Apple resellers around the world.

How do I check the status of my order?

Before you contact Apple support, head to your online account and visit the “order status” page. Once you sign in using your Apple ID and password, you’ll be able to check the status of your order.

How do I track my items?

Once your goods leave the warehouse, Apple will send you a shipment notification email. This will contain information about the delivery date and a tracking number (if available). If you’re having trouble tracking online, use the Apple telephone number provided here to talk directly to an advisor.

Can I cancel my order?

Yes, as long as the hasn’t been prepared for shipment or been shipped already. Simply cancel from your account online or speak to an advisor using the Apple phone number on this page.

About Apple UK

Apple is an international technology company based in the US (Cupertino, California) that employs around 115 000 people worldwide in 17 countries.

They specialise in computer software – most notably, iOS, OS X, iTunes, Safari, etc.. and consumer electronics, namely, iPhone, iPad, Macbook, iPod, Apple Watch, etc.

Apple was founded in 1976 by Steve Wozniak, Steve Jobs and Ronald Wayne. Wayne sold his share back to the other founding members in ’77.

Building on the back of the “Apple 1” – which was Wozniak’s personal home made computer (reference), the first 5 years saw an annual average growth rate of 533% – this was including the leap forward of Wozniak’s second invention, the Apple 2.

Xerox’s “Alto” project was what we would recognise today as a personal computer as this included a GUI (Graphic User Interface) and a “mouse”. Xerox allowed Jobs as well as other staff from Apple, access to these ideas and technical specifications.

Convinced that he was looking at the future of computing, Jobs implemented these ideas into the “Lisa” and “Macintosh” projects and released them, only to have them flop in sales due to a lack of software titles and high price. The reason for their downfall was a combination of this and Microsoft’s copying of Xerox’s ideas and aggressive marketing techniques.

Apple saw themselves recover to the point of now being one of the richest companies in the world. This is attributed to their cheap Chinese production, their iPod and iPhone and subsequent products and software along with much improved marketing and superior design.

Postal Address

Apple Distribution International
Hollyhill Industrial Estate
Hollyhill, Cork
Republic of Ireland

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How can we help?

We want you to have the simplest, easiest buying experience possible. But we know you might have a few questions. Read on for details about purchasing, shipping, checking order status, returns, and more.

Help yourself.

Check order status, track or change your order, return items and more.

Delivery & Pickup

• Dispatch and delivery times
• Delivery costs and methods
• Changes to your order
• Tracking your order
• Problems with your order

Your Account & Apple ID

• What is an Apple ID
• Benefits of an Apple ID
• Modify your Apple ID Account
• Reset your Apple ID Password

Order Status

• Your order has reached Apple
• The estimated delivery date
• Cancel and change your order
• Using Online Self Service

Payment & VAT

• Paying with cards
• Apple Financial Services
• Reprinting your invoice
• Promotions, Rebates, and Coupons

Returns & Refund

• How to return an item
• Returns: Step-by-Step Guide
• Processing your refund
• Trouble with your new Apple Product

Manage your order

• Reauthorise your card
• Cancel an item from your order
• Change your delivery or billing address
• Change iPod personalisation
• Initiate a return

iPhone & Support

• iPhone Availability
• iPhone Features
• Online Support

Shopping Experience

• Ratings & Reviews
• Security Policy
• Enabling Cookies
• Saving Items & Cards
• Where to buy

Software Downloads

• MPEG-2 Playback Component
• Your iWork Activation key
• AirPort Extreme 802.11n* Enabler

Questions & Answers

• Getting Started
• Content guidelines
• Following a Question
• Voting for the Best Answer
• Most interesting questions

Gifting

• Gift Messaging & Package
• Engrave your iPod
• iTunes Gift Cards
• Corporate Gifts
• Send gifts throughout Europe

We keep you informed

• Order Acknowledgement
• Order Confirmation
• Shipping Notification
• Proactive Notifications

More ways to shop: Find an Apple Store or other retailer near you. Or call 0800 048 0408 .

Copyright © 2021 Apple Inc. All rights reserved.

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