Contact the apple store

Contacting Apple

Sales and
Product Inquiries

Apple Online Store

Apple.com is a convenient place to purchase Apple products and accessories from Apple and other manufacturers. You can buy online or call (800) MY–APPLE (800–692–7753) .

You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at (800) 692–7753 .

Shop with SignTime ASL Support

American Sign Language (ASL) interpreters are available for all your online shopping needs, right in your web browser. Connect to an interpreter

Apple Retail Stores

Experience the digital lifestyle at any of the Apple Retail Stores around the country. Find store hours and contact information for all locations.

Get Financing for You, Your Business, or Your School

Apple Financial Services offers financing on Apple products for consumers, educational institutions, and businesses. Speak with your Apple representative to learn more.

Find Consultants

Visit our Apple Consultants Network page to find a consultant in the U.S. or Canada.

Find Authorized Training Providers

Visit the Apple Training website for information on available courses and Apple Authorized Training Providers worldwide.

How to Buy for Business

If you are a business or professional user, visit the Apple Store for Business or call 1–800–854–3680.

Corporate and Government Sales:

• Apple Enterprise Sales (877) 412–7753
• Apple Government Sales (877) 418–2573

How to Buy for Education

If you are a student or teacher, visit the Apple Store for Education or call 1–800–692–7753 .

If you are buying on behalf of an educational institution, visit the Apple Store for Education Institutions or call 1–800–800–2775 , 7 days a week from 9 AM to 6 PM central time 7 days a week from 9:00 a.m. to 6:00 p.m. Central time.

Find Apple Authorized Resellers

Use our Reseller Locator to find an Apple Authorized Reseller in the U.S.

Apple Authorized Resellers offer industry expertise, multi-platform services, and Mac-based solutions for a wide variety of organizations.

North American Corporate Contacts

• Apple Media Helpline (408) 974–2042
• Apple Software Upgrade Center (888) 840–8433
• Reseller Referral (Resellers, Trainers, Consultants) (800) 538–9696

• Apple Store (Consumer and Education Individuals) (800) MY–APPLE (800–692–7753)

• Apple Store (Consumer and Education Individuals) 001–800–MY–APPLE (001–800–692–7753)
• Apple Store (Small Business) 001–800–692–7753

Product and Services Support

Contact Apple Support

Need service or support? Start your request online and we’ll find you a solution.

More Ways to Get Help:

Get ASL Support through SignTime

You can also receive AppleCare service and support in American Sign Language (ASL). Connect to an interpreter

If you are a customer with a disability and utilize our accessibility features such as VoiceOver or MFi Hearing devices, call (877) 204–3930 for direct access to Apple representatives who are trained in providing support for these services.

Most Apple products are eligible for 90 days of complimentary technical support. Online technical support for Apple products is available beyond the initial 90 days.

Browse Online Support

Visit the Apple Support site for quick answers, manuals, and in-depth technical articles. Visit Apple Support Communities to get help and tips from fellow Apple customers.

For help with Beats by Dre headphones and speakers, visit Beats Support. For help with the Beats Music streaming service, visit Beats Music Support.

Lost or Stolen Apple Products

If you have lost or found an Apple product, contact your local law-enforcement agency to report it. You can also find a list of serial numbers associated with your Apple ID and get information about using Find My iPhone for iPhone, iPad, iPod touch, or Mac.

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Contacts+ | Address Book 4+

Effortless Contact Management

FullContact Inc.

Designed for iPad

• • 4.6 • 5.2K Ratings

• • Free
  • Offers In-App Purchases

Screenshots

Description

Meet your new favorite contact management tool, Contacts+.

Contacts+ is a cloud-based address book designed to take the hassle out of contact management so you can focus on what matters most — relationships. Truly multi-platform, Contacts+syncs your contacts across your devices (including iOS, Mac, PC, & other mobile devices) as well as across various accounts you may store contacts in (such as Gmail, Exchange, Office365, and Twitter).

Why use Contacts+?
• Contact deduplication — Consolidate all your information about each contact into one, holistic profile. Never wonder again which pieces of contact information are correct.
• Cross-device, cross-platform sync — Your address book is now available everywhere.
• Scan & save business cards — Upload a picture of scanned business card, and we’ll transcribe the information & add it to your address book.
• Organized your way — Tag contacts to create custom groupings, or leave notes for added context.
• Automatic contact enrichment — We’ll help fill in the details about your contacts (photos, social profiles, & more) by adding content we find from around the web.
• Spam Block — We help enable you to connect with friends and colleagues and block unwanted people, telemarketers, and spam.

Do even MORE with Contacts+ Premium. With Premium, you can:
• Scan MORE business cards — Scan & save up to 1,000 business cards a year.
• Sync multiple accounts — Sync up to 5 address books & keep your contacts in sync across multiple platforms.
• Choose Monthly or Annual Premium subscription — Pick a plan that fits your needs.

Contacts+ is free to download and use, and Contacts+ Premium is available by subscription and unlocks all of the features above. Prices may vary by location. Payment will be charged to your Apple ID account at the confirmation of purchase. The subscription automatically renews unless it is canceled at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period. You can manage and cancel your subscriptions by going to your App Store account settings after purchase.

Privacy & Terms of Service
This App is for professional use and not intended for children under the age of 16, and we will never intentionally collect any information from users under the age of 16.

For more information, please visit our privacy policy.

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Apple Store 4+

Shopping designed around you

Apple

• • #77 in Shopping
• • 3.5 • 69.3K Ratings

• • Free

Screenshots

Description

The Apple Store app provides a more personal way to shop for the latest Apple products and accessories. Get recommendations based on the Apple products you already own. Find out which accessories are compatible with your devices. Easily upgrade to a new iPhone from your current one. Keep track of your orders wherever you go. And sign up for hands-on sessions in store. You can even use Apple Pay to check out from your iPhone when you visit a participating Apple Store.

Note that the Apple Store app and certain features are available only in select countries.

How your data is used
To confirm compatibility and recommend products, the app will access both the services and the name, model, and part number of devices linked to your Apple ID. To turn off this feature, go to Account > Settings > My Devices and Services.

What’s New

— Save items you like as lists. Share a list with a Specialist in store, and get a recap of the conversation sent to the app to easily buy what you like when ready.
— Enjoy videos with Audio Descriptions to hear all the product details.

Ratings and Reviews

Obviously Perfect

A critical part of the Apple experience beyond elegance in design, beyond product reliability, and beyond integrity in handling those rare occasions when support is needed, is simple thoughtfulness. The facility of use, the intuitive UI, and the ease and simplicity of discovering more and more commands effortlessly is what makes the Apple experience what it is. This is at the root of the deeply held loyalty of Apple customers.

This app is an extension of the Apple experience for purposes of buying from Apple. Nothing bad, nothing surprising, it just works as you would expect it to. Perfectly.

Disappointed

I tried to order some apple products this past Black Friday weekend with no resolve. I tried to pay for the items in my cart using Apple Pay which has my debit card, two different credit cards, and my one-week-old Apple Card. All cards have a close to zero or zero balance and work for reoccurring monthly payments as well as recent purchases at my regular grocery shopping. I spent over 2 hours on the phone with over four different phone calls with three additional apple employees. I figured there were issues with Apple being overloaded with Black Friday/Cyber Monday orders on Saturday, so I tried Sunday and again on Monday. I tried all my Apple Pay payment options and always got “Payment Not Processed.” I made sure my iOS and Apple store app were up to date. I deleted and reinstalled the Apple Store app. I restarted my phone—all of which the Apple employees had me do again over my phone calls with them. So Thursday and Friday, the apple store didn’t work. I invested in the Apple ecosystem to not deal with tech issues. I invested three extra hours in helping Apple become aware of its problems and get more orders. I missed out on the $25 Black Friday gift card, and this issue still isn’t resolved within this version of the Apple Store app and my iPhone 12 Pro Max. I wish someone would help me as much as I have helped apple become of this issue.

Don’t recommend

So on October 12 I ordered AirPods through the apple online store expecting really good service well NO I ordered them on October 12 and it said they would arrive around oct 20-22 well It took longer than that and I was like ahh it’s probably just late days pass and pass so it’s nov first and I had to do some so I contacted customer service through service wanted to save time and was attended really well but I told him my order was taking longer than what it was originally supposed to be I wasn’t trying to make a big deal he said yea my package got lost and he would REPLACE it for a new pair. I check my order status and it says I have to return air pods in order to get a replacement but wait I never even got my AirPods so I was tired of it and callled customer service and this guy was very RUDE about and said he couldn’t find my billing order so I was really frustrated about that. Later that day I called again because this wasn’t okay anymore so I called and this really nice lady helped me out and omg my billing number was there so she helped me out and today I received my stuff but don’t recommend it’s too much of a problem for a simple object not worth it don’t purchase from here just go to the store. Some guy from customer service was sooo rude l

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Contacts 4+

Apple

Screenshots

Description

Access and edit your contacts from personal, business, and other accounts with the Contacts app.

• Add contacts manually. Or sync them from iCloud, Gmail, Exchange, or your Mac or PC.

• Customize contact cards to quickly reach people in the ways you communicate with them most.

• Tap information, such as an address or phone number, to open the corresponding app.

• Create a “My Card” — located at the top of your Contacts list — to make accessing your own information easy.

• Tap the search field at the top of the Contacts list to find a contact.

• Create Favorites to quickly access key people in the Phone app.

• Create custom labels for contact information.

Apple Watch Features:

• The Contacts app on Apple Watch lets you create new contacts, as well as customize existing contacts right on your wrist.

• You can also select people from your contact cards to use as a complication on your watch face for easy access.

• You can now quickly share a contact card to your friends or family right from your wrist.

• You choose the way in which you would like to communicate with your contact via phone, mail, text message right from your wrist.

Ratings and Reviews

Glitches when adding or editing info

Every time I try to edit information, it glitches multiple times before it will save the information I have just entered. This is pretty annoying, especially when you are trying to quickly write down someone’s info. However, the concept is a good one

Classic failure for families!

ITools, dotMac, MobileMe…if you recognize these names chances are you raised an Apple family and now you’ve tried to figure out Family Sharing since independent Apple IDs are the only way Apple wants you to live in their universe. So what? Ever try sharing the family contacts with your partner? It does not work. I’m not talking about sending back and forth with AirPlay or similar. I’m talking about maintaining one synced database. OK, fine, give us the ability to have private lists but like calendars, allow the head of family sharing to share this database! Don’t give me “privacy” as the reason why. I can share calendars in our iCloud family space and load anything I want into an event so protection of birthdays, addresses, phone numbers, etc. in a Contact is not the reason to NOT provide Family Sharing! Get with it Apple. This is 2021 after all.

Really, no developer response? Shows you just how much Apple *really* cares about you versus what *they* want to do. At least the latest MacBook Pros brought back common ports, maybe there is a shred of hope the software teams care, too.

OR, simply tell me how to share Contacts in a Family Sharing environment!!

Missing basic functionality.

This contacts app is usable if you only use your phone for personal use. Wait, actually it’s still mediocre even for personal use.

Its really missing the basic ability to group contacts. I should be able to create a contact group for family, for close friends, and I should be able to have contacts from my work account automatically get put into a work group. This functionality has been missing for a while, but it’s really become a headache when it comes to setting up focus modes, since I need to select individual contacts and then remember to add new ones to each focus mode. MacOS contacts app has the ability to group contacts, why is this missing on my iOS devices?

App Privacy

The developer, Apple , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

English, Arabic, Catalan, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese

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