Contacting apple support by email

Contacting Apple

Sales and
Product Inquiries

Apple Online Store

Apple.com is a convenient place to purchase Apple products and accessories from Apple and other manufacturers. You can buy online or call (800) MY–APPLE (800–692–7753) .

You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at (800) 692–7753 .

Shop with SignTime ASL Support

American Sign Language (ASL) interpreters are available for all your online shopping needs, right in your web browser. Connect to an interpreter

Apple Retail Stores

Experience the digital lifestyle at any of the Apple Retail Stores around the country. Find store hours and contact information for all locations.

Get Financing for You, Your Business, or Your School

Apple Financial Services offers financing on Apple products for consumers, educational institutions, and businesses. Speak with your Apple representative to learn more.

Find Consultants

Visit our Apple Consultants Network page to find a consultant in the U.S. or Canada.

Find Authorized Training Providers

Visit the Apple Training website for information on available courses and Apple Authorized Training Providers worldwide.

How to Buy for Business

If you are a business or professional user, visit the Apple Store for Business or call 1–800–854–3680.

Corporate and Government Sales:

• Apple Enterprise Sales (877) 412–7753
• Apple Government Sales (877) 418–2573

How to Buy for Education

If you are a student or teacher, visit the Apple Store for Education or call 1–800–692–7753 .

If you are buying on behalf of an educational institution, visit the Apple Store for Education Institutions or call 1–800–800–2775 , 7 days a week from 9 AM to 6 PM central time 7 days a week from 9:00 a.m. to 6:00 p.m. Central time.

Find Apple Authorized Resellers

Use our Reseller Locator to find an Apple Authorized Reseller in the U.S.

Apple Authorized Resellers offer industry expertise, multi-platform services, and Mac-based solutions for a wide variety of organizations.

North American Corporate Contacts

• Apple Media Helpline (408) 974–2042
• Apple Software Upgrade Center (888) 840–8433
• Reseller Referral (Resellers, Trainers, Consultants) (800) 538–9696

• Apple Store (Consumer and Education Individuals) (800) MY–APPLE (800–692–7753)

• Apple Store (Consumer and Education Individuals) 001–800–MY–APPLE (001–800–692–7753)
• Apple Store (Small Business) 001–800–692–7753

Product and Services Support

Contact Apple Support

Need service or support? Start your request online and we’ll find you a solution.

More Ways to Get Help:

Get ASL Support through SignTime

You can also receive AppleCare service and support in American Sign Language (ASL). Connect to an interpreter

If you are a customer with a disability and utilize our accessibility features such as VoiceOver or MFi Hearing devices, call (877) 204–3930 for direct access to Apple representatives who are trained in providing support for these services.

Most Apple products are eligible for 90 days of complimentary technical support. Online technical support for Apple products is available beyond the initial 90 days.

Browse Online Support

Visit the Apple Support site for quick answers, manuals, and in-depth technical articles. Visit Apple Support Communities to get help and tips from fellow Apple customers.

For help with Beats by Dre headphones and speakers, visit Beats Support. For help with the Beats Music streaming service, visit Beats Music Support.

Lost or Stolen Apple Products

If you have lost or found an Apple product, contact your local law-enforcement agency to report it. You can also find a list of serial numbers associated with your Apple ID and get information about using Find My iPhone for iPhone, iPad, iPod touch, or Mac.

Источник

Contact Legal

Report a suspected product, privacy or intellectual property infringement by selecting one of the topics below.

Apple Support

For support inquiries, including product related inquiries, issues with your Apple ID, password resets, security and phishing and more, please contact Apple Support (click on Billing & Subscriptions for Apple ID, password, security & phishing issues).

Idea Submissions

Learn about Apple’s idea submission policy.

Intellectual Property Claims

If you believe your intellectual property rights have been infringed, please submit a claim to the Apple Legal Team through the appropriate form:

Privacy

If you have questions about our Privacy Policy, or would like to enquire about account deletion, correction or have another enquiry, we’d like to hear from you.

Report Counterfeit or Knockoff Products

Report suspected counterfeit or knockoff Apple products, or other forms of suspected infringement of Apple intellectual property.

Report Software Piracy

Report suspected piracy of Apple software to the Software and Information Industry Association (SIIA) on the SIIA website.

Rights and Permissions

If you have questions concerning the use or licensing of Apple trademarks and/or copyrighted materials (e.g. photographs, video footage, Apple advertisements, or other Apple materials), please submit your request to the Rights & Permissions team.

Trademark

View guidelines for using Apple Trademarks and contact us if you have any questions, or if you need additional assistance.

Working with Apple

There are ways you might be able to work with Apple.

Источник

Contact Apple for support and service

See a list of Apple phone numbers around the world.

Please note that this is the contact page for support and service, not the corporate page for contacting Apple, which includes information on sales and product inquiries.

Before you call, have your serial number ready or start your support request online and we’ll connect you to an expert.

Many phone numbers listed here only work when dialed from within their associated countries or regions. If your country or region is not listed, view all support options.

The United States and Canada

Education customers
Support: 1-800-800-2775
Sales: 1-800-780-5009

Enterprise
1-866-752-7753

App Store, iTunes Store, and Apple Books billing and help
Contact Apple Support

Apple Cash and person to person payments
1-877-233-8552

Latin America and the Caribbean

Brazil
0800-761-0880

Mexico
001-866-676-5682

Europe

Austria
0800 220325

Belgium (French)
0800 80 404

Belgium (Flemish)
0800 80 407

Bulgaria
00800 6002 7753

Croatia
0800 222 427

Cyprus
800 92433

Czech Republic
800 700527

Denmark
80249625

Estonia
8000 044333

Finland
0800 96372

Germany
0800 6645 451

Greece
00800 4414 5417 2
021 0300 9960 1

Hungary
06 80 983 435

Ireland
1800 804 062

Italy
800915904

Latvia
800 03251

Liechtenstein
0800 00 1853 2

Lithuania
(8-800) 30772

Luxembourg
800 24550

Malta
800 62072 2

Netherlands
0800 0201581

Norway
240 55133 1

Poland
00800 4411875 2

Portugal
800207983

Romania
0800 400138

Russia
8 800 555 6734 3

Slovakia
0800 178661

Slovenia
0800 80321

Spain
900812703

Sweden
020 100 529

Turkey
00800 4488 29878 2
0216 282 1622 1

Ukraine
0800 509 382

Telephone numbers are subject to change.

1. Local and national telephone rates apply. Back
2. Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back
3. PSTN local rate for Moscow, national rates for other regions. In accordance with the sanctions on the Crimea Region announced by the US Government on December 19, 2014 and European Council Regulation No 1351/2014 dated December 18, 2014, the sale of Apple products and/or provision of services related to Apple products in the Crimea Region is suspended as of February 1, 2015. Back

Africa

Egypt
0800 000 0888 1

South Africa
0800 444 426 1

Telephone numbers are subject to change.

1. Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back

Asia Pacific

Australia
(61) 1-300-321-456 1

Brunei
801-4384 2

Fiji
(61) 1-300-321-456 3

Guam
1-800-865-0853

India
000800 1009009 1 4

Indonesia
0800-1-027753

Japan
Within Japan:
0120-277-535
Outside Japan:
(81) 3-6365-4705 1

Macau
(853) 6262-1631 1

Malaysia
1-800 803 638

New Zealand
0800 1 27753

Pakistan 1 4
Dial 00800 01001 first,
then dial 800 361 0479

Philippines 4
1-800-1441-0234 (PLDT and
Smart Communications)
1-800-8908-8277 (Globe)

Singapore
Within Singapore:
800-186-1087
Outside Singapore:
(65) 6972-5171 1

South Korea
080 333 4000 4

Taiwan
0800-095-988

Thailand
Within Thailand:
1800 019 900 5

Tonga
(61) 1-300-321-456 3

Vanuatu
(61) 1-300-321-456 3

Vietnam
1800 1127

Telephone numbers are subject to change.

1. Local and national telephone rates apply. Back
2. Free phone technical support number is not accessible by mobile phone. Back
3. Customers calling will be charged at relevant IDD carrier IDD rate. Back
4. Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back
5. This phone number is only accessible from dialing within Thailand. Back

Источник

Question: Q: How to contact Apple support by email?

How to contact apple support by email?

[Re-Titled by Moderator]

Posted on Sep 19, 2021 8:29 PM

Pu1998 Said:

«Apple Support Contact: How to contact apple support by email?«

You’d need to keep clicking on the links, until the option for eMail pops up.

Posted on Sep 19, 2021 8:49 PM

All replies

Loading page content

Page content loaded

Pu1998 Said:

«Apple Support Contact: How to contact apple support by email?«

You’d need to keep clicking on the links, until the option for eMail pops up.

Sep 19, 2021 8:49 PM

You may chat, call, or make a Genius Bar reservation. Get started by clicking on «get support» above.

Sep 19, 2021 8:50 PM

Hi, Sir or Madam

I am from Cambodia, I want to purchase apple DEP devices from you and add

them adding these devices to MDM solution in order to manage the devices

Could I buy it in Cambodia,

Oct 12, 2021 9:30 PM

There is no one from Apple here, these are user to user forums. You will need to contact Apple.

Oct 12, 2021 9:52 PM

I just need an email address for Apple TV support.

I’ve been trying to close my Apple TV subscription and can’t manage to do it online. Although I manage get to the right spot to action it, the system does just takes me through a circular motion. Can anyone HELP with an email address please.

Oct 25, 2021 3:16 AM

No, we cannot give you an email address because Apple does not publish them. If you are having a problem, use the get support link in the upper right corner and ask support to get you in touch with the correct department. Or call them at 800-275-2273 and ask to be transferred.

Oct 25, 2021 7:59 AM

Thanks so VERY much.

All best wishes

Oct 25, 2021 9:55 AM

I have a suggestion for the next update

Provide the highlight bar by pronunciation to pronounce the marked word like shown with the attached picture.

Oct 27, 2021 11:16 AM

We are all other users here, you need to tell Apple

Oct 27, 2021 11:32 AM

-At First,I had a issue with the mobile phone that it restarts with itself, and this is Case ID:****-Serial Number My Phone (FK****5QQ).I was Connected with Apple Support In Middle East and is working for restore mobile phone and the issue still exists.

—«Tell me, go to a Certified maintenance center in Egypt.And i went to tradeline and without checking the mobile phone ,he said it was hardware’s problem .

-it was Communicated again with Apple Support in Middle East and it was said that the word were not ture and that all problems were being solved and this is a Case ID: ****.

-At Finally, I went again to a cretified maintenance center in Egypt.it’s (switch Plus) and said are no spare parts for this mobile phone and it wiil switch and that the cost of the switch is 11,750 EGP equivalent to 745 USD.(This is an exaggerated amount that is equivalent to the price of a mobile phone much newer than IPhone 6 plus ).

-Is it possible to switch or Solve throught Apple Us? Or Are there any other solutions?!

Источник