- Locate and view your connected device on your computer
- View your device in the Finder
- View your device in iTunes
- Set up your iPhone, iPad, or iPod touch
- If you’re switching to a new device
- If you’re setting up your first iOS device
- Turn on your device
- If you have another device, use Quick Start
- Activate your device
- Set up Face ID or Touch ID and create a passcode
- Restore or transfer your information and data
- Sign in with your Apple ID
- Turn on automatic updates and set up other features
- Set up Siri and other services
- Set up Screen Time and more display options
- Finish up
- If your computer doesn’t recognize your iPhone, iPad, or iPod
- Additional steps for Mac
- About the ‘Trust This Computer’ alert on your iPhone, iPad, or iPod touch
- What the trust settings on your device mean
- Choose whether to trust a computer
- Change your settings for trusted computers
- Get help
- How to set up a Personal Hotspot on your iPhone or iPad
- Set up Personal Hotspot
- Connect to Personal Hotspot with Wi-Fi, Bluetooth, or USB
- Bluetooth
- Let your family join automatically
- Disconnect devices
- Set or change your Wi-Fi password
Locate and view your connected device on your computer
After you connect your iPhone, iPad, or iPod to your computer, you can view it and access its settings in the Finder or iTunes.
View your device in the Finder
Starting with macOS Catalina, your devices appear in the sidebar of the Finder. Click the device to select it.
View your device in iTunes
Make sure that you have the latest version of iTunes. If you’re using Windows or macOS Mojave or earlier, your device will show in the upper-left corner of the iTunes window. If you don’t see your device on your computer, learn what to do.
If you have multiple devices connected to your computer, click the device icon, then choose your device from the menu.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.
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Set up your iPhone, iPad, or iPod touch
Learn how to set up your iPhone, iPad, or iPod touch.
If you’re switching to a new device
If you want to transfer your information from another device to your new iPhone, iPad, or iPod touch, follow these steps:
Make sure that you back up your previous iOS device so that you can transfer the content to the new device.
If you’re setting up your first iOS device
If you already set up your new device but want to start over, learn how to erase your iPhone, iPad, or iPod touch.
Otherwise, follow these steps:
Turn on your device
Press and hold the device’s power button until you see the Apple logo. You’ll then see «Hello» in many languages. Follow the steps to get started. If you’re blind or have low vision, you can turn on VoiceOver or Zoom from the Hello screen.
When asked, choose your language. Then tap your country or region. This affects how information looks on your device, including date, time, contacts, and more. At this point, you can tap the blue accessibility button to set up Accessibility Options that can optimize your setup experience and the use of your new device.
If you have another device, use Quick Start
If you have another device, you can use it to automatically set up your new device with Quick Start. Bring the two devices close together, and then follow the instructions.
If you don’t have another device, tap «Set Up Manually» to continue.
Activate your device
You need to connect to a Wi-Fi network, a cellular network, or iTunes to activate and continue setting up your device.
Tap the Wi-Fi network that you want to use or select a different option. If you’re setting up an iPhone or iPad (Wi-Fi + Cellular), you might need to insert your iPhone SIM card or iPad SIM card first.
Set up Face ID or Touch ID and create a passcode
On some devices, you can set up Face ID or Touch ID. With these features, you can use face recognition or your fingerprint to unlock your device and make purchases. Tap Continue and follow the instructions, or tap «Set Up Later in Settings.»
Next, set a six-digit passcode to help protect your data. You need a passcode to use features like Face ID, Touch ID, and Apple Pay. If you’d like a four-digit passcode, custom passcode, or no passcode, tap «Passcode Options.»
Restore or transfer your information and data
If you have an iCloud backup or a backup made from your computer or an Android device, you can restore or transfer your data from your old device to your new device.
If you don’t have a backup or another device, select Don’t Transfer Apps & Data.
Sign in with your Apple ID
Enter your Apple ID and password, or tap «Forgot password or don’t have an Apple ID?» From there, you can recover your Apple ID or password, create an Apple ID, or set it up later. If you use more than one Apple ID, tap «Use different Apple IDs for iCloud and iTunes?»
When you sign in with your Apple ID, you might be prompted for a verification code from your previous device.
Turn on automatic updates and set up other features
On the next screens, you can decide whether to share information with app developers and allow iOS to update automatically.
Set up Siri and other services
Next, you’ll be asked to set up or enable services and features, like Siri. On some devices, you’ll be asked to speak a few phrases so that Siri can get to know your voice.
If you signed in with your Apple ID, follow the steps to set up Apple Pay and iCloud Keychain.
Set up Screen Time and more display options
Screen Time gives you insight into how much time you and your kids spend on your devices. It also lets you set time limits for daily app use. After you set up Screen Time, you can turn on True Tone if your device supports it, and use Display Zoom to adjust the size of icons and text on your Home screen.
If you have an iPhone X or later, learn more about using gestures to navigate your device. If you have an iPhone with a Home button, you can adjust the click for your Home button.
Finish up
Tap «Get Started» to begin using your device. Make a safe copy of your data by backing up, and learn about more features in the user guide for your iPhone, iPad, or iPod touch.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.
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If your computer doesn’t recognize your iPhone, iPad, or iPod
If you connect your device to your computer with a USB cable and your computer doesn’t recognize your iPhone, iPad, or iPod, learn what to do.
If your computer doesn’t recognize your connected device, you might see an unknown error or a «0xE» error. Follow these steps and try to connect your device again after each step.
- Make sure that your iOS or iPadOS device is turned on, unlocked, and on the Home screen.
- Check that you have the latest software on your Mac or Windows PC. If you’re using iTunes, make sure you have the latest version.
- If you see a Trust this Computer alert, unlock your device and tap Trust. If you can’t unlock your device because you forgot your passcode, find out what to do.
- Unplug all USB accessories from your computer except for your device. Try each USB port to see if one works. Then try a different Apple USB cable.*
- Restart your computer.
- Restart your iPhone, iPad, or iPod touch.
- Follow these additional steps for your Mac or Windows PC.
- Try connecting your device to another computer. If you have the same issue on another computer, contact Apple Support.
Additional steps for Mac
- Connect your iOS or iPadOS device and make sure that it’s unlocked and on the Home screen.
- On your Mac, choose Finder > Preferences from the Finder menu bar, then click Sidebar at the top of the preferences window. Make sure that «CDs, DVDs and iOS Devices» is checked.
- Press and hold the Option key, then choose System Information from the Apple menu . From the list on the left, select USB.
- If you see your iPhone, iPad, or iPod under USB Device Tree, get the latest macOS or install the latest updates. If you don’t see your device or still need help, contact Apple Support.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.
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About the ‘Trust This Computer’ alert on your iPhone, iPad, or iPod touch
Learn about trusted computers and find out how to change your settings.
What the trust settings on your device mean
When you connect your iPhone, iPad, or iPod touch to a computer or other device for the first time, an alert asks whether you trust the computer:
- Trusted computers can sync with your device, create backups, and access your device’s photos, videos, contacts, and other content. These computers remain trusted unless you change which computers you trust or erase your device.
- If you choose not to trust a computer, you block its access to content on your device. You’ll see the trust alert every time that you connect your device to that computer.
Choose whether to trust a computer
- Connect your iPhone, iPad, or iPod touch to your computer or another device.
- Enter your passcode, if you have one, to unlock your iPhone, iPad, or iPod touch.
- If you want to allow your computer to access information on your device, select your device in Finder and click Trust, or if you’re using iTunes, click Continue.
- On your iPhone, iPad, or iPod touch, confirm that you allow your computer or other device to access your data. If you don’t want to trust the computer or other connected device, tap Don’t Trust on your device. If you want to trust your computer, tap Trust.
Change your settings for trusted computers
Your device remembers the computers you’ve chosen to trust.
If you don’t want to trust a computer or other device anymore, change the privacy settings on your iPhone, iPad, or iPod touch. Go to Settings > General > Reset > Reset Location & Privacy. Now when you connect to formerly trusted computers, the Trust alert will ask you whether you trust that computer.
Get help
If you tap Trust or Don’t Trust but doesn’t accept your answer, or if the Trust alert won’t appear, follow these steps. Try again after each:
If the above steps don’t help, go to Settings > General > Reset and tap Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before.
If you downloaded iTunes for Windows from the Microsoft Store, make sure that iTunes Mobile Device Helper is enabled as a startup item.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.
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How to set up a Personal Hotspot on your iPhone or iPad
A Personal Hotspot lets you share the cellular data connection of your iPhone or iPad (Wi-Fi + Cellular) when you don’t have access to a Wi-Fi network.
Set up Personal Hotspot
- Go to Settings > Cellular > Personal Hotspot or Settings > Personal Hotspot.
- Tap the slider next to Allow Others to Join.
If you don’t see the option for Personal Hotspot, contact your carrier to make sure that you can use Personal Hotspot with your plan.
Connect to Personal Hotspot with Wi-Fi, Bluetooth, or USB
You can connect to a Personal Hotspot using Wi-Fi, Bluetooth, or USB. And with iOS 13 or later, devices that are connected to a Personal Hotspot will stay connected, even if the screen is locked, so those devices will still get notifications and messages.
Here are some tips for using each method.
When you connect a device to your Personal Hotspot, the status bar turns blue and shows how many devices have joined. The number of devices that can join your Personal Hotspot at one time depends on your carrier and iPhone model. If other devices have joined your Personal Hotspot using Wi-Fi, you can use only cellular data to connect to the Internet from the host device.
Use these steps to connect:
On the device that you want to connect to, go to Settings > Cellular > Personal Hotspot or Settings > Personal Hotspot and make sure that it’s on. Then verify the Wi-Fi password and name of the phone. Stay on this screen until you’ve connected your other device to the Wi-Fi network.
On the device that you want to connect, go to Settings > Wi-Fi and look for your iPhone or iPad in the list. Then tap the Wi-Fi network to join. If asked, enter the password for your Personal Hotspot.
Bluetooth
To make sure that your iPhone or iPad is discoverable, go to Settings > Bluetooth and stay on that screen. Then on your Mac or PC, follow the manufacturer directions to set up a Bluetooth network connection. Learn more about using Personal Hotspot with Bluetooth.
Personal Hotspot supports Bluetooth connections with Mac, PC, and other third-party devices. To connect another iOS device, use Wi-Fi.
Make sure that you have the latest version of iTunes on your Mac or PC. Then connect your iPhone or iPad to your computer with the USB cable that came with your device. If you see an alert that says tap «Trust This Computer?» tap Trust.
Let your family join automatically
You can set up Family Sharing so that your family can join your Personal Hotspot automatically—without needing to enter the password. Here’s what to do:
- On your device with Personal Hotspot, go to Settings > Personal Hotspot > Family Sharing.
- Turn on Family Sharing. If you don’t see the option, learn how to set up Family Sharing.
- Tap the name of each of your family members and set whether they need to ask for approval or join your Personal Hotspot automatically.
Disconnect devices
To disconnect a device, turn off Personal Hotspot, turn off Bluetooth, or unplug the USB cable from your device.
Set or change your Wi-Fi password
You need to set a Wi-Fi password in order to set up a Personal Hotspot. To change the Wi-Fi password, go to Settings > Cellular > Personal Hotspot or Settings > Personal Hotspot, then tap the Wi-Fi password.*
Choose a Wi-Fi password that’s at least eight characters long and use ASCII characters. If you use non-ASCII characters, other devices will be unable to join your Personal Hotspot. Non-ASCII characters include characters in Japanese, Russian, Chinese, and other languages. ASCII characters include:
- All the letters in English, both lowercase and uppercase
- The digits 0 through 9
- Some punctuation marks
* When you change your password, any connected devices will be disconnected.
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