Device support update apple

Update your iPhone, iPad, or iPod touch with iTunes

Learn how to update your iPhone, iPad, or iPod touch to the latest version of iOS or iPadOS using your computer.

If you can’t update wirelessly on your device, you can update manually using iTunes on a computer that you trust.

Before you update

1. Back up your device using iCloud or your computer.
2. If you have a Mac, check that your computer is running macOS Mojave or earlier. Using a Mac with macOS Catalina or later? Update your device using the Finder instead. If you’re not sure which macOS you have, you can find out which macOS your Mac is using.
3. If your computer is using Personal Hotspot on the device that you’re updating, connect your computer to a different Wi-Fi or Ethernet network before you update.

Update your iPhone, iPad, or iPod touch using iTunes

1. Open iTunes on your Mac with macOS Mojave or earlier or on your Windows PC.
2. Connect your device to your computer.
3. Click the device button in iTunes toolbar. If you don’t see your device, learn what to do.
4. In the Summary tab, click Check for Update.
   
5. Click Download and Update. Continue by following the onscreen instructions.
6. If asked, enter your passcode. If you don’t know your passcode, learn what to do.

If you see alert messages on your computer

If you need more space to update

If you need more space for an update, you can delete content from your device manually.

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Update your iPhone, iPad, or iPod touch

Learn how to update your iPhone, iPad, or iPod touch to the latest version of iOS or iPadOS.

You can update your iPhone, iPad, or iPod touch to the latest version of iOS or iPadOS wirelessly.

If you’re using iOS or iPadOS 14.5 or later, you might now see the option to choose between two software update versions. This option allows you to choose between updating to the latest version of iOS or iPadOS 15 as soon as it’s released, or continuing on iOS or iPadOS 14 while still getting important security updates for a period of time.

If you can’t see the update on your device, you can update manually using your computer. Learn how to update your device manually if you’re using a Mac with macOS Catalina or later, or if you’re using a Mac with macOS Mojave or earlier or a Windows PC.

Before you update

Back up your device using iCloud or your computer.

Update your iPhone, iPad, or iPod touch wirelessly

If a message says that an update is available, tap Install Now to update now. Or you can tap Later and choose Install Tonight or Remind Me Later. If you tap Install Tonight, just plug your device into power at night, and your device will update automatically overnight.

You can also follow these steps:

1. Plug your device into power and connect to the internet with Wi-Fi.
2. Go to Settings > General, then tap Software Update.
3. If you see two software update options available, choose the one that you want to install.
   
4. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don’t know your passcode, learn what to do.

You might see that your device is up to date on its current version, and there’s an update available. For example, even if your device is up to date on the latest version of iOS 14, there might be an option to update to iOS 15.

If you see an alert when updating wirelessly

Some software updates aren’t available wirelessly. VPN or proxy connections might prevent your device from contacting the update servers.

If you need more space when updating wirelessly

If a message asks to temporarily remove apps because the software needs more space for the update, tap Continue to allow apps to be removed. After installation is complete, those apps are automatically reinstalled. If you tap Cancel instead, you can delete content manually from your device to add more space.

Customize automatic updates

Your device can update automatically overnight while it’s charging. Here’s how to turn on automatic updates:

1. Go to Settings > General > Software Update.
2. Tap Automatic Updates, then turn on Download iOS Updates.
3. Turn on Install iOS Updates. Your device will automatically update to the latest version of iOS or iPadOS. Some updates might need to be installed manually.
   

Upgrading to the latest version of iOS or iPadOS software provides the latest features, security updates, and bug fixes. Not all features are available on all devices or in all regions. Battery and system performance may be influenced by many factors including network conditions and individual use; actual results may vary.

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Question: Q: «iTunes Device Support Update»?

Anyone know what this is and what version of iTunes is required? A Google search says it is part of an update for Mac OS 10.12.x through 10.14.x.

I have Mac OS 10.11.6 (El Capitan) and iTunes 12.6.5.3 so I don’t know why the MAS notified me.

iMac 21.5″, OS X 10.11

Posted on May 21, 2019 2:47 PM

It will presumably be an update to support new releases of iOS. It may still be required even if running 12.6.5.3 for app management features.

Posted on May 21, 2019 3:32 PM

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The latest version of iTunes than OS X El Capitan can use is iTunes 12.8.2.3.

May 21, 2019 3:24 PM

It will presumably be an update to support new releases of iOS. It may still be required even if running 12.6.5.3 for app management features.

May 21, 2019 3:32 PM

Well, iOS 12.3 on my iPhone 10, & iPad minis 4&5, have no problem syncing with iTunes 12.6.5.3 so I wonder if it is for iOS 13 (still several months down the road)?

BTW, I refuse to use the massively crippled iTunes 7 and above.

May 21, 2019 4:11 PM

May 21, 2019 5:02 PM

Got back from a trip over the weekend and was offered this update on an El Cap (10.11.6) Mini.

Applied the update and the machine didn’t come back and won’t boot from the updated drive. Had to boot off another drive, a clone from a couple of months ago. Am being offered the update there too.

I can’t find an official Apple page describing this update, and where it’s supposed to apply. Anyone?

May 31, 2019 11:37 AM

Well, I installed it on my iMac running Mac OS 10.11.6 (El Capitan) with iTunes 12.6.5.3 and it is working fine.

Supposedly, the iTunes Device Support Update addressed a rare issue that could cause problems with updating and/or restoring devices through iTunes on macOS. This update was not required for Windows versions of iTunes. This update was recommended for any macOS users who use iTunes to update or restore their iOS devices. It ensures that these updates/restores work properly.

May 31, 2019 12:56 PM

And just installed it on my MacBook Air running Mac OS 10.13.6 (High Sierra) and iTunes 12.6.5.3 without a problem.

May 31, 2019 1:33 PM

Question: Q: «iTunes Device Support Update»? More Less

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Update devices using Apple Configurator 2

You can choose to update devices so they have the latest app updates, the latest iOS, iPadOS, or tvOS version, or both.

Update devices

In Apple Configurator 2 , attach all the devices you want to update, then select those devices in the device window.

Click Update in the toolbar.

Select the type of update you want to perform:

Latest system version

Latest system version and apps

Update beta software

In Apple Configurator 2 , install beta software on a device, select the device in the device window, and drag the .ipsw file onto the device.

For more information about beta versions of iOS, iPadOS, and tvOS software, go to the Apple Developer website for iOS, iPadOS, or tvOS.

Update or restore iPhone, iPad, or Apple TV devices

In Apple Configurator 2 , select the device in the device window and drag the .ipsw file onto the device, then choose to update or restore the device.

If you’re restoring to an older version of software, you’re notified that the operating system may not function properly on the device.

Add the update or restore function to a Blueprint

In Apple Configurator 2 , select the Blueprint in the device window and drag the .ipsw file onto the Blueprint. When you’re ready to apply the Blueprint, the update or restore action will take place.

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How to manually update apps on your Apple device

You can turn off automatic updates and update apps manually. Or you can turn on automatic updates so that you don’t need to manually update each app.

Update your apps manually

On your iPhone and iPad, apps that you download from the App Store are automatically updated by default. But if there’s an issue, you can update an app manually.

How to manually update apps on your iPhone or iPad

1. Open the App Store.
2. Tap your profile icon at the top of the screen.
3. Scroll to see pending updates and release notes. Tap Update next to an app to update only that app, or tap Update All.
   

How to manually update apps on your Mac

1. Open the App Store.
2. In the sidebar, click Updates.
3. Click Update next to an app to update only that app, or click Update All.
   

If you didn’t get the app from the App Store on your Mac, contact the app developer to get help with updates.

How to manually update apps on your Apple Watch

1. Open the App Store and scroll down to the bottom.
2. Tap Account.
3. Tap Updates.
4. Tap Update next to an app to update only that app, or tap Update All.

Turn on or turn off automatic updates

If you prefer to manually update all your apps, turn off automatic updates. When you do this, you receive notifications from the App Store each time an update for one of your apps is released.

How to turn on or turn off automatic updates on your iPhone or iPad

1. Go to Settings.
2. Tap App Store.
3. Turn on or turn off App Updates.
   

How to turn on or turn off automatic updates on your Mac

1. Open the App Store.
2. From the menu bar at the top of the screen, choose App Store > Preferences.
3. Select or deselect Automatic Updates.

How to turn on or turn off automatic updates on your Apple Watch

1. Go to Settings > App Store.
2. Turn on or turn off Automatic Updates.

You can also open the Watch app on your iPhone, scroll to App Store and tap it, then turn on or turn off Automatic Updates.

How to turn on or turn off automatic updates on your Apple TV HD or 4K

1. Go to Settings > Apps.
2. Select or deselect Automatically Update Apps.

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