Do you want to your iphone

Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch

Set up your new iOS device automatically using an iPhone, iPad, or iPod touch.

Set up your new device with Quick Start

Quick Start occupies both devices, so make sure that you choose a time when you won’t need to use your current device for several minutes.

1. Turn on your new device and place it near your current device.
2. A screen appears on your current device that offers the option of using your Apple ID to set up your new device. Make sure that it’s the Apple ID that you want to use, then tap Continue. If you don’t see the option to continue on your current device, make sure that Bluetooth is turned on.
3. Wait for an animation to appear on your new device. Hold your current device over the new device, then center the animation in the viewfinder.
4. Wait for a message that says Finish on New [Device]. If you can’t use your current device’s camera, tap Authenticate Manually, then follow the onscreen steps.
5. When asked, enter your current device’s passcode on your new device. Then follow the instructions to set up Face ID or Touch ID on your new device.
6. When you see the Transfer Data from [Device] screen, tap Continue to begin transferring your data from your previous device to your new device. Or you can tap Other Options to transfer apps, data, and settings from your most recent iCloud backup or transfer from a backup on your computer.

Keep your devices near each other and plugged in to power until the data migration process is complete. Transfer times can vary based on factors such as network conditions and the amount of data being transferred.

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About the ‘Trust This Computer’ alert on your iPhone, iPad, or iPod touch

Learn about trusted computers and find out how to change your settings.

What the trust settings on your device mean

When you connect your iPhone, iPad, or iPod touch to a computer or other device for the first time, an alert asks whether you trust the computer:

• Trusted computers can sync with your device, create backups, and access your device’s photos, videos, contacts, and other content. These computers remain trusted unless you change which computers you trust or erase your device.
• If you choose not to trust a computer, you block its access to content on your device. You’ll see the trust alert every time that you connect your device to that computer.

Choose whether to trust a computer

1. Connect your iPhone, iPad, or iPod touch to your computer or another device.
2. Enter your passcode, if you have one, to unlock your iPhone, iPad, or iPod touch.
3. If you want to allow your computer to access information on your device, select your device in Finder and click Trust, or if you’re using iTunes, click Continue.
   
4. On your iPhone, iPad, or iPod touch, confirm that you allow your computer or other device to access your data. If you don’t want to trust the computer or other connected device, tap Don’t Trust on your device. If you want to trust your computer, tap Trust.

Change your settings for trusted computers

Your device remembers the computers you’ve chosen to trust.

If you don’t want to trust a computer or other device anymore, change the privacy settings on your iPhone, iPad, or iPod touch. Go to Settings > General > Reset > Reset Location & Privacy. Now when you connect to formerly trusted computers, the Trust alert will ask you whether you trust that computer.

Get help

If you tap Trust or Don’t Trust but doesn’t accept your answer, or if the Trust alert won’t appear, follow these steps. Try again after each:

If the above steps don’t help, go to Settings > General > Reset and tap Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before.

If you downloaded iTunes for Windows from the Microsoft Store, make sure that iTunes Mobile Device Helper is enabled as a startup item.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

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Set up your iPhone, iPad, or iPod touch

Learn how to set up your iPhone, iPad, or iPod touch.

If you’re switching to a new device

If you want to transfer your information from another device to your new iPhone, iPad, or iPod touch, follow these steps:

Make sure that you back up your previous iOS device so that you can transfer the content to the new device.

If you’re setting up your first iOS device

If you already set up your new device but want to start over, learn how to erase your iPhone, iPad, or iPod touch.

Otherwise, follow these steps:

Turn on your device

Press and hold the device’s power button until you see the Apple logo. You’ll then see «Hello» in many languages. Follow the steps to get started. If you’re blind or have low vision, you can turn on VoiceOver or Zoom from the Hello screen.

When asked, choose your language. Then tap your country or region. This affects how information looks on your device, including date, time, contacts, and more. At this point, you can tap the blue accessibility button to set up Accessibility Options that can optimize your setup experience and the use of your new device.

If you have another device, use Quick Start

If you have another device, you can use it to automatically set up your new device with Quick Start. Bring the two devices close together, and then follow the instructions.

If you don’t have another device, tap «Set Up Manually» to continue.

Activate your device

You need to connect to a Wi-Fi network, a cellular network, or iTunes to activate and continue setting up your device.

Tap the Wi-Fi network that you want to use or select a different option. If you’re setting up an iPhone or iPad (Wi-Fi + Cellular), you might need to insert your iPhone SIM card or iPad SIM card first.

Set up Face ID or Touch ID and create a passcode

On some devices, you can set up Face ID or Touch ID. With these features, you can use face recognition or your fingerprint to unlock your device and make purchases. Tap Continue and follow the instructions, or tap «Set Up Later in Settings.»

Next, set a six-digit passcode to help protect your data. You need a passcode to use features like Face ID, Touch ID, and Apple Pay. If you’d like a four-digit passcode, custom passcode, or no passcode, tap «Passcode Options.»

Restore or transfer your information and data

If you have an iCloud backup or a backup made from your computer or an Android device, you can restore or transfer your data from your old device to your new device.

If you don’t have a backup or another device, select Don’t Transfer Apps & Data.

Sign in with your Apple ID

Enter your Apple ID and password, or tap «Forgot password or don’t have an Apple ID?» From there, you can recover your Apple ID or password, create an Apple ID, or set it up later. If you use more than one Apple ID, tap «Use different Apple IDs for iCloud and iTunes?»

When you sign in with your Apple ID, you might be prompted for a verification code from your previous device.

Turn on automatic updates and set up other features

On the next screens, you can decide whether to share information with app developers and allow iOS to update automatically.

Set up Siri and other services

Next, you’ll be asked to set up or enable services and features, like Siri. On some devices, you’ll be asked to speak a few phrases so that Siri can get to know your voice.

If you signed in with your Apple ID, follow the steps to set up Apple Pay and iCloud Keychain.

Set up Screen Time and more display options

Screen Time gives you insight into how much time you and your kids spend on your devices. It also lets you set time limits for daily app use. After you set up Screen Time, you can turn on True Tone if your device supports it, and use Display Zoom to adjust the size of icons and text on your Home screen.

If you have an iPhone X or later, learn more about using gestures to navigate your device. If you have an iPhone with a Home button, you can adjust the click for your Home button.

Finish up

Tap «Get Started» to begin using your device. Make a safe copy of your data by backing up, and learn about more features in the user guide for your iPhone, iPad, or iPod touch.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

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Restore your iPhone, iPad, or iPod to factory settings

A factory restore erases the information and settings on your iPhone, iPad, or iPod and installs the latest version of iOS, iPadOS, or iPod software.

Get your device ready

1. Make sure that your Mac or PC is updated. If you’re using iTunes, make sure that you have the latest version.
2. If you want to save the information on your iPhone, iPad, or iPod, make a backup.
3. Go to Settings > [your name] > Find My, tap Find My iPhone, then turn it off. Learn what to do for an unresponsive device or one that won’t turn on. Get help if you forgot your passcode.

Restore your device to factory settings

1. On a Mac with macOS Catalina or later, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
2. Connect your device to your computer.
3. If a message asks for your device passcode or to Trust This Computer, follow the onscreen steps. Get help if you forgot your passcode.
4. Select your device when it appears on your computer. Learn what to do if your iPhone, iPad, or iPod touch is unresponsive or won’t turn on. Or get help if your device doesn’t appear on your computer.
5. Click Restore [device]. If you’re signed into Find My, you need to sign out before you can click Restore.
   
6. Click Restore again to confirm. Your computer erases your device and installs the latest iOS, iPadOS, or iPod software.
   
7. After your device restores to factory settings, it restarts. Now you can set it up as new.

If you can’t access a computer

If you can’t access a computer and your device still works, you can erase and restore your device without a computer.

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If your iPhone won’t turn on or is frozen

If your iPhone has a frozen screen, doesn’t respond when you touch it, or becomes stuck when you turn it on, learn what to do.

iPhone screen is black or frozen

iPhone is stuck on the Apple logo

If your screen is black or frozen

Follow the steps for your device.

On your iPhone 8 or later, including iPhone SE (2nd generation)

1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button until you see the Apple logo.
   
4. If your phone doesn’t turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
5. If your phone still doesn’t turn on, contact Apple Support.

On your iPhone 7 or iPhone 7 Plus

1. Press and hold both the side button and the volume down button until you see the Apple logo.
   
2. If your phone doesn’t turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
3. If your phone still doesn’t turn on, contact Apple Support.

On your iPhone 6s and earlier, including iPhone SE (1st generation)

1. Press and hold both the Home button and the side button or the top button until you see the Apple logo.
2. If your phone doesn’t turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
3. If your phone still doesn’t turn on, contact Apple Support.

If your iPhone turns on but gets stuck during start up

If you see the Apple logo or a red or blue screen during startup, try these steps:

1. Connect your iPhone to a computer. On a Mac with macOS Catalina, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
2. Select your iPhone on your computer.
3. While your iPhone is connected, follow these steps:
   • On your iPhone 8 or later, including iPhone SE (2nd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Then press and hold the side button.

On your iPhone 7 or iPhone 7 Plus: Press and hold the side button and volume down button at the same time.

On your iPhone 6s or earlier, including iPhone SE (1st generation): Press and hold both the Home button and the side button or the top button at the same time.

Keep holding the buttons until you see the recovery mode screen.

When you get the option to restore or update, choose Update.

Your computer will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode. Repeat steps 2-4.

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