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Find Apple Customer Numbers, Reseller IDs, and Organization IDs

Learn how to find your number or ID and when to use it with Apple Business Manager or with Apple School Manager.

This article is for system administrators. If you need support, learn how to contact Apple.

When you add your Apple Customer Number or Reseller ID to Apple Business Manager or Apple School Manager, you can deploy your devices and purchase apps and books in volume.

Find your Apple Customer Number or Reseller ID

Whether you purchase your devices from Apple or from a participating Apple Authorized Reseller, learn how to find your number or ID.

If you purchased from Apple

When you purchase from Apple, we assign an Apple Customer Number to your organization. If you don’t know your Apple Customer Number, contact your finance department or Apple Sales.

If you buy Apple devices from an Apple Store, ask the Business Team for your Apple Customer Number.

If you purchased from an Apple Authorized Reseller or wireless carrier

1. Contact your Apple Authorized Reseller or wireless carrier.
2. Confirm that they support the Device Enrollment feature of Apple Business Manager or Apple School Manager.
3. Ask for their Reseller ID.

If they don’t support these programs, ask them to contact their distributor or Apple account team. If they choose to participate, they’ll work with their distributor or Apple to start supporting Device Enrollment.

Find your Organization ID

If you purchase devices from an Apple Authorized Reseller or wireless carrier, you also need to provide your Organization ID to your reseller or carrier. Here’s how to find it:

1. Log in to Apple Business Manager or Apple School Manager
2. Click Settings, then click Enrollment Information.
3. Look for your Organization ID in the Enrollment Information pane.

How to use your number or ID with Apple Business Manager or with Apple School Manager

After your organization is approved for Apple Business Manager or Apple School Manager, you can add device suppliers by entering your Apple Customer Number, or your reseller or carrier’s Reseller ID:*

1. Log in to Apple Business Manager or Apple School Manager.
2. Click Settings, then click Device Management Settings.
3. Next to Customer Numbers, click Edit.
4. Enter your number or ID.
5. Click Apply.

If you enter a Reseller ID, you also need to provide your Organization ID to your reseller or carrier. You can find your Organization ID in the Enrollment Information pane.

* If you represent a large organization, like a school district, you might have more than one Apple Customer Number or Reseller ID. You can add multiple Apple Customer Numbers or Reseller IDs when you enroll, or any time after you enroll.

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Check your Apple ID device list to see where you’re signed in

Learn which devices appear in your Apple ID device list, how to see your device’s details, and how to remove a device, if necessary.

See where you’re signed in

Use the steps below to see the devices that you’re currently signed in to with your Apple ID.

Use your iPhone, iPad, iPod touch, or Apple Watch to see where you’re signed in

1. Tap Settings > [your name], then scroll down.
2. Tap any device name to view that device’s information, such as the device model, serial number, OS version, and whether the device is trusted and can be used to receive Apple ID verification codes. The information might vary depending on the device type. You might need to answer your security questions to see device details.

Use your Mac to see where you’re signed in

1. Choose Apple menu  > System Preferences.
2. Click Apple ID.
   
3. Click any device name to view that device’s information, such as the device model, serial number, and OS version. The information might vary depending on the device type. You might need to answer your security questions to see device details.

Use your PC to see where you’re signed in

1. Open iCloud for Windows.
2. Click Account Details, then click Manage Apple ID.
3. Click any device name to view that device’s information, such as the device model, serial number, and OS version. The information might vary depending on the device type.

Use the web to see where you’re signed in

From the Devices section of your Apple ID account page, you can see all of the devices that you’re currently signed in to with your Apple ID, including Android devices, consoles, and smart TVs:

1. Sign in to appleid.apple.com,* then select Devices.
   
2. If you don’t see your devices right away, click View Details and answer your security questions.
3. Click any device name to view that device’s information, such as the device model, serial number, and OS version. The information might vary depending on the device type.

* Depending on how you created your Apple ID, you might be required to provide additional information.

Add a device to the list

To add a device to the list, you need to sign in with your Apple ID. After you sign in on a device with your Apple ID, that device appears in the list. Here’s where you need to sign in:

• For iOS or iPadOS, sign in to iCloud, iMessage, FaceTime, iTunes & App Stores, or Game Center on the device. You can also see your paired Apple Watch.
• For macOS or Windows 10 and later, sign in to iCloud on the device.
• For Apple TV HD and later, sign in to the iTunes and App Store on the device.
• For Apple TV (3rd generation) and earlier, sign in to the iTunes Store on the device.

Your AirPods will appear in the Find My app, but they won’t appear in your Apple ID device list. You can remove your AirPods from your account using Find My. Devices running iOS 7 or earlier or OS X Mavericks or earlier won’t appear in your device list.

Remove a device from the list

If your device is missing, you can use Find My to find your device and take additional actions that can help you recover it and keep your data safe. If you aren’t using your device anymore, or if you don’t recognize it, you might want to remove it from the list.

If you set up two-factor authentication for your Apple ID, removing a device will ensure that it can no longer display verification codes. It also won’t have access to iCloud and other Apple services, including Find My, until you sign in again with two-factor authentication. The device won’t reappear in the list unless you sign in again.

Use your iPhone, iPad, or iPod touch to remove a device

1. Tap the device to see its details, then tap Remove from Account.
2. Review the message that appears, then tap again to confirm that you want to remove the device.
3. Want to permanently remove the device from your account page?

Use your Mac to remove a device

1. Choose Apple menu  > System Preferences.
2. Click Apple ID.
3. Click the device to see its details, then click Remove from Account.
   
4. Review the message that appears, then click again to confirm that you want to remove the device.
5. Want to permanently remove the device from your account page?

Use your PC to remove a device

1. Open iCloud for Windows.
2. Click Account Details, then click Manage Apple ID.
3. Click the device to see its details, then click Remove from Account.
4. Review the message that appears, then click again to confirm that you want to remove the device.
5. Want to permanently remove the device from your account page?

Use the web to remove a device

1. Sign in to appleid.apple.com, then select Devices.
2. Click the device to see its details, then click «Remove from account.»
   
3. Review the message that appears.
4. Click again to confirm that you want to remove the device.
5. Want to permanently remove the device from your account page?

Permanently remove a device from your account page

If you’re still signed in with your Apple ID on the device, it might reappear on your account page the next time your device connects to the Internet. To permanently remove the device from your account page, sign out of iCloud, iTunes & App Stores, iMessage, FaceTime, and Game Center on that device, or erase that device.

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Use the Find My app to locate a missing device or item

Learn the different ways you can use the Find My app to help find your missing device or personal item, like how to see its location on a map or mark it as lost.

If you’ve lost or misplaced an Apple device or personal item, just use the Find My app on an iPhone, iPad, or iPod touch with the latest version of iOS or iPadOS or a Mac with the latest version of macOS signed in with the same Apple ID. You can also use the Find Devices or Find Items apps on your Apple Watch with the latest version of watchOS.

For a misplaced iPhone, iPad, iPod touch, Apple Watch, Mac, AirPods product, or supported Beats product, you can also use the Find My app on a device owned by someone in your Family Sharing group, or sign in to iCloud.com/find on a web browser.

What features are available for your missing device or item

Find My features and availability might vary by country or region.

iPhone, iPad, iPod touch

• View Location
• Play a Sound
• Mark as Lost (Lost Mode)
• Remote Erase
• Notify When Found
• Notify When Left Behind

• View Location
• Play a Sound
• Mark as Lost (Lock your Mac)
• Remote Erase
• Notify When Found
• Notify When Left Behind*

* Feature only available on MacBooks with Apple Silicon.

Apple Watch

• View Location
• Play a Sound
• Mark as Lost (Lost Mode)
• Remote Erase
• Notify When Found

AirPods Pro, AirPods Max

• View Location
• Find Nearby
• Play a Sound
• Lost Mode (Mark as Lost)
• Notify When Found
• Notify When Left Behind

AirPods, Beats products

Third-party products

• View Location
• Lost Mode
• Other features vary by product

AirTag

• View Location
• Find Nearby
• Play a Sound
• Lost Mode (Mark as Lost)
• Notify When Found
• Notify When Left Behind

iPhone Leather Wallet with MagSafe

• View Location
• Show Phone Number
• Notify When Detached

See it on a map

1. Open the Find My app.
2. Choose the Devices or Items tab.
3. Select the device or item to see its location on the map. If you belong to a Family Sharing group, you can see the devices in your group.
4. Choose Directions to open its location in Maps.

If you turn on Find My network, you can see your device or item’s location even if it’s not connected to a Wi-Fi or cellular network. The Find My network is an encrypted anonymous network of hundreds of millions of Apple devices that can help you locate your device or item.

Don’t see your device?

You might not have Find My turned on. If your device is powered off, the battery has run out, or more than 24 hours has passed since its last location was sent to Apple, you can’t see your device’s location. Learn how you can still protect your information.

Play a sound

1. Open the Find My app.
2. Choose the Devices tab or the Items tab.
3. Select your missing device or item, then choose Play Sound. If your device is offline, it won’t play a sound until it connects to a network. If the AirTag attached to your item is out of Bluetooth range, your AirTag won’t play a sound until it’s within range.

For 24 hours after your last use, your iPhone will also notify you if you leave your AirPods or Beats products out of Bluetooth range when you’re not in a significant location like home or work. Learn more about Notify When Left Behind.

Mark your device as lost or turn on Lost Mode for your item

1. Open the Find My app and choose the Devices tab or the Items tab.
2. Select your missing device or item.
3. Scroll down to Mark As Lost or Lost Mode and select Activate or Enable.
4. Follow the onscreen steps if you want your contact information to display on your missing device or item, or if you want to enter a custom message asking the finder of your missing device to contact you.
5. Select Activate.

What happens if you activate Mark As Lost for your device

Mark as Lost remotely locks your missing iPhone, iPad, iPod touch, or Mac with a passcode, keeping your information secure even if your device goes missing. You can also display a custom message with your phone number on the Lock screen, and keep track of your device’s location. Learn more about how to use Mark as Lost.

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