- If you forgot your Apple ID password
- Use your own device to reset your password
- On your iPhone, iPad, iPod touch, or Apple Watch with watchOS 8 or later
- On your Mac with macOS Catalina or later
- Use a trusted phone number, trusted email, recovery key, or account recovery contact
- Use someone else’s device to reset your password
- Use the Apple Support app
- Use the Find My iPhone app
- If you can’t change or reset your password
- How to create a new Apple ID
- Create an Apple ID on your iPhone, iPad, or iPod touch
- Create an Apple ID when you set up your device
- Create an Apple ID using the App Store on your device
- Create an Apple ID on your Mac
- Create an Apple ID on your Windows PC
- Create an Apple ID on another device
- Create an Apple ID on the web
- If you see a message that you need to sign in to iTunes
- Learn more
- Sign in with your Apple ID
- Sign in on your iPhone, iPad, or iPod touch
- Sign in on your Mac
- Sign in on Apple TV
- Sign in on apps and other devices
- Sign in to use Apple Music, the Apple TV app, and more on your other devices
- Sign in to use iCloud on your other devices
- Use Sign in with Apple on third-party apps and websites
- Learn more
If you forgot your Apple ID password
If you have issues when you try to sign in with your Apple ID password, use these steps to reset it and regain access to your account.
Use your own device to reset your password
Use the steps below to reset your password from any trusted iPhone, iPad, iPod touch, Apple Watch, or Mac.
On your iPhone, iPad, iPod touch, or Apple Watch with watchOS 8 or later
- Go to Settings.
- Tap [your name] > Password & Security > Change Password.
- If you’re signed into iCloud and have a passcode enabled, you’ll be prompted to enter the passcode for your device.
- Follow the onscreen steps to update your password.
On your Mac with macOS Catalina or later
- Choose Apple menu > System Preferences, then click Apple ID.
- Click Password & Security. If you’re asked to enter your Apple ID password, click «Forgot Apple ID or password» and follow the onscreen instructions. You can skip the final step below.
- Click Change Password, then enter the password you use to unlock your Mac.
Use a trusted phone number, trusted email, recovery key, or account recovery contact
- In some cases, you might be able to reset your password using a trusted phone number and trusted email.
- If you use a recovery key for account security, you can use it to help reset your password on your iPhone, iPad, or iPod touch. Learn more about using a recovery key.
- If you already set up an account recovery contact, your account recovery contact can help you reset your password on your iPhone, iPad, or iPod touch. Learn more about using an account recovery contact.
Use someone else’s device to reset your password
You can reset your Apple ID password on a friend or family member’s iPhone, iPad, or iPod touch using the Apple Support app or the Find My iPhone app. You can also visit an Apple Store and ask to use a device on site.
Use the Apple Support app
Ask your friend or family member to open the App Store and download the Apple Support app on their iPhone, iPad, or iPod touch. Can’t download the Apple Support app?
Then open the Apple Support app and follow these steps:
- Under Topics, tap Passwords & Security.
- Tap Reset Apple ID password.
- Tap Get Started, then tap «A different Apple ID.»
- Enter the Apple ID that you need to reset the password for.
- Tap Next, then follow the steps on your screen until you receive confirmation that your Apple ID password is changed.
Any information that you enter will not be stored on the device.
Use the Find My iPhone app
If your friend or family member uses iOS 9 through 12 and they can’t download the Apple Support app, use the Find My iPhone app instead.
- Open the Find My iPhone app.
- When a Sign In screen appears, make sure the Apple ID field is empty. If you see someone else’s user name, erase it.
- Tap Forgot Apple ID or Password, then follow the onscreen steps.
Don’t see a Sign In screen? Tap Sign Out. After you sign out, make sure the Apple ID field is empty. Then tap Forgot Apple ID or Password, and follow the onscreen steps.
If you tried the previous steps or live in a country or region where Support App is not available, you can still reset your password and regain access to your account with account recovery. In some cases, you might have the option to speed up the account recovery process or reset your password immediately by verifying a six-digit code sent to your primary email address. Learn more about account recovery .
If you can’t change or reset your password
If you tried the previous steps and were unable to change or reset your password, try these steps instead.
- Go to iforgot.apple.com.
- Enter your Apple ID. Did you forget your Apple ID?
- Select the option to reset your password, then choose Continue.
- Choose to answer your security questions, get an email, or enter your Recovery Key.* Learn what to do if you don’t receive your verification or reset email.
- Follow the onscreen steps to reset your password.
After you reset your password, you’ll be asked to sign in again with your new password. You also might need to update your password in Settings on your devices.
* If you permanently lost your Recovery Key or access to your trusted device, you can’t change your password.
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How to create a new Apple ID
Use the same Apple ID to enjoy all Apple services. All you need is your full name, date of birth, an email address, and phone number.
Not sure if you have an Apple ID, or forgot what it is? To find your Apple ID, enter your name and email address at iforgot.apple.com.
Create an Apple ID on your iPhone, iPad, or iPod touch
Create an Apple ID when you set up your device
- Tap «Forgot password or don’t have an Apple ID?».
- Tap Create a Free Apple ID.
- Select your birthday and enter your name. Tap Next.
- Tap «Use your current email address», or tap «Get a free iCloud email address.»
- When prompted, follow the onscreen steps to verify your email address and set up two-factor authentication. If you choose to skip this step, you’ll be prompted to do this later in Settings.
Create an Apple ID using the App Store on your device
- Open the App Store and tap the sign-in button .
- Tap Create New Apple ID. If you don’t see this option, make sure that you’re signed out of iCloud.
- Follow the onscreen steps. The email address that you provide will be your new Apple ID.*
- Enter your credit card and billing information, then tap Next. You can also choose None. Learn what to do if None isn’t showing or you can’t select it. You won’t be charged until you make a purchase.
- Confirm your phone number. This can help to verify your identity and recover your account if needed. Tap Next.
- Check your email for a verification email from Apple and verify your email address.
After you verify your email address, you can use your Apple ID to sign in to the iTunes Store, App Store, and other Apple services such as iCloud.
* In China mainland, you might be required to provide a +86 phone number for your Apple ID. You can change the number later, or change your country or region to a location that doesn’t require it. This number is only used for verification purposes.
Create an Apple ID on your Mac
- Choose Apple menu > System Preferences.
- Click Sign In.
- Click Create Apple ID, then follow the onscreen steps. The email address that you provide will be your new Apple ID.*
- Enter your credit card and billing information, then click Continue. You can also choose None. Learn what to do if None isn’t showing or you can’t select it. You won’t be charged until you make a purchase.
- Check your email for a verification email from Apple and verify your email address.
After you verify your email address, you can use your new Apple ID to sign in to the App Store and other Apple services such as iCloud.
* In China mainland, you might be required to provide a +86 phone number for your Apple ID. You can change the number later, or change your country or region to a location that doesn’t require it. This number is only used for verification purposes.
Create an Apple ID on your Windows PC
- Open iTunes for Windows. Make sure that you have the latest version.
- From the menu bar at the top of your computer screen or at the top of the iTunes window, choose Account > Sign In. Then click Create New Apple ID.
- Follow the onscreen steps. The email address that you provide will be your new Apple ID.*
- Enter your credit card and billing information, then click Continue. You can also choose None, and learn what to do if None isn’t showing or you can’t select it. We’ll charge you only when you make a purchase.
- Check your email for a verification email from Apple and verify your email address.
* In China mainland, you might be required to provide a +86 phone number for your Apple ID. You can change the number later, or change your country or region to a location that doesn’t require it. This number is only used for verification purposes.
Create an Apple ID on another device
To create an Apple ID on an Apple TV, Android device, smart TV, or streaming device, you can usually follow the steps provided onscreen and enter your full name, date of birth, an email address or phone number, and a payment method. If you set up the Apple TV app on your smart TV, you might be redirected to activate.apple.com to create your Apple ID. You can also use the steps below to create your Apple ID on the web.
Create an Apple ID on the web
- Go to appleid.apple.com and click Create Your Apple ID.
- Follow the onscreen steps. The email address that you provide will be your new Apple ID.*
- Enter a phone number that you can always access.
- Check the boxes to subscribe to Apple Updates if you’d like. This keeps you up to date on the latest news, software, products, and services from Apple.
- Click Continue.
- Follow the onscreen steps to verify your email address and phone number.
After you verify your email address, you can use your new Apple ID to sign in to the iTunes Store and other Apple services such as iCloud.
* In China mainland, you might be required to provide a +86 phone number for your Apple ID. You can change the number later, or change your country or region to a location that doesn’t require it. This number is only used for verification purposes.
If you see a message that you need to sign in to iTunes
If you created a new Apple ID on the web and see a message that you need to sign in to iTunes, follow the steps below for your device:
- On an iPhone, iPad, or iPod touch: Open Settings, then tap «Sign into device» and sign in with your Apple ID.
- On a Mac: Choose Apple menu > System Preferences, then select Apple ID and sign in with your Apple ID.
- On an Apple TV: Sign in to the App Store, iTunes Store, or Apple Music with your Apple ID.
- On a PC: Sign in to iTunes with your Apple ID.
- On an Android device: Sign in to Apple Music on Android with your Apple ID.
Learn more
- An Apple ID is the account you use to access Apple services like iCloud, the App Store, the iTunes Store, Apple Music, and more.
- If you see a message that says that the email address that you entered is already associated with an Apple ID, you might have already created an Apple ID. Try signing in with that email address. If you don’t remember your password, you can reset your password to regain access to your account.
- Already have an Apple ID? Sign in to all Apple services on your device.
- Learn how to change or remove your Apple ID payment information.
- Learn about how two-factor authentication protects your Apple ID.
Store availability and features might vary by country or region.
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Sign in with your Apple ID
Your Apple ID is the account that you use to access all Apple services and make all of your devices work together seamlessly. After you log in, you can use the App Store, iCloud, iMessage, Apple Music, Apple TV+, and more.
Want to use Sign in with Apple on third-party apps or websites? Learn how to use Sign in with Apple.
Sign in on your iPhone, iPad, or iPod touch
Sign in on your Mac
Sign in on your Apple TV
Sign in on apps and other devices
Sign in on your iPhone, iPad, or iPod touch
- Open the Settings app.
- Tap Sign in to your [device].
- Enter your Apple ID and password.
- If prompted, enter the six-digit verification code sent to your trusted device or phone number and complete sign in.
If you’re already signed in to iCloud on the iPhone paired with your Apple Watch, you will automatically be signed in to that Apple ID. Learn more about how to set up and sign in to your Apple Watch.
Sign in on your Mac
- Choose Apple menu > System Preferences.
- Click Sign In.
- Enter your Apple ID and password.
- If prompted, enter the six-digit verification code sent to your trusted device or phone number and complete sign in.
Sign in on Apple TV
- From the Home screen, choose Settings.
- Then choose Users and Accounts and select Add New User…
- Select Enter New…, then follow the on screen instructions.
If you use two-factor authentication on an Apple TV (2nd or 3rd generation), you might need to enter a verification code with your password. Learn how to get a verification code on your trusted device or sent to your trusted phone number.
Sign in on apps and other devices
You can use your Apple ID on some third-party devices to sign in to Apple services like Apple Music, the Apple TV app, and more.
Depending on your device, you might need to use an app-specific password.
Sign in to use Apple Music, the Apple TV app, and more on your other devices
You can sign in to Apple Music on Android, or sign in to the Apple TV app on your smart TV or streaming device.
On your Windows PC, you can sign in to iTunes for Windows to buy movies and TV shows, or listen to songs on Apple Music.
Sign in to use iCloud on your other devices
On your Windows PC, you can set up and sign in to iCloud for Windows to access photos, documents, and more.
You can also sign in to iCloud.com from your browser. Learn which iCloud.com features are available on your device.
Use Sign in with Apple on third-party apps and websites
If you see a Sign in with Apple button on a participating third-party app or website, you can use your existing Apple ID to quickly set up an account and sign in. Learn how to use Sign in with Apple.
When you sign in to the App Store and other media services for the first time, you might need to add a credit card or other payment information. You can’t sign in to the App Store and other media services with more than one Apple ID at the same time, or update the content you buy with a different Apple ID. Depending on how you created your Apple ID, you might be prompted to upgrade to two-factor authentication on an eligible device.
Learn more
- To view and manage your Apple ID account details on the web, sign in to appleid.apple.com.
- Learn more about where you can use your Apple ID.
- Learn how to manage your subscriptions to services like Apple Music or Apple TV+.
- If you have multiple Apple IDs, you can’t merge them.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.
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