Get job with apple

Make your passion your profession.

If you love exploring the ways technology helps you do all your favorite things, you’ll probably be great at sharing your knowledge with others. That’s what you’ll do every day as an Apple At Home Advisor. And with each customer conversation you have, it becomes clear: You’re not just supporting technology. You’re supporting people.

Genuine, homemade support.

When people contact us for help, an At Home Advisor is often the one who responds. From your own home, you’ll be their human connection to Apple: friendly, thoughtful, and real. You’ll answer questions about our products and services, enriching customers’ lives by helping them access the wonder they’ve come to expect from Apple. And every time you save someone’s day, you’ll be amazed by what it does for yours.

Your home. Now open for business.

Comfort, convenience, and a no-hassle commute are all reasons people like to work from home. But if it sounds casual, make no mistake — this is a professional role. You’ll need a quiet, distraction-free work space with a door you can shut, an ergonomic chair, a desk for the iMac (and headset) we’ll provide, and your own network connection. Working from home isn’t for everyone, but if you’re confident, disciplined, and self-motivated, home can be a place where work and life don’t clash — they collaborate.

We’ll train you to be the best.

You’ll get paid as you learn Apple technologies and get familiar with our approach to customer conversations, guided by a live instructor through an online program.

You’ll be well connected.

A network of coworkers is always there for you, and you’ll keep in touch with your team and manager through video conversations and chat tools.

Being part of Apple isn’t the only benefit.

All At Home Advisors — even those who work part-time — receive a robust benefits package, including product discounts and paid time away. We also have all kinds of resources to promote your career development. And that’s helpful, because the kind of work you’ll do in the future at Apple may not even be invented yet.

We expect everything from
an Advisor that our customers do.

For years, Apple has been recognized as offering the best customer support in the industry, and there are thousands of reasons why: our customer service advisors. They’re curious investigators, technical problem solvers, and good listeners. Are you? Do you like the way it feels when you help others? Do you have the discipline to manage yourself? Can you focus in a home environment? Are you a multitasker? Are you our next At Home Advisor?

Get noticed. Get better. Get ahead.

Is this where you want to begin your career with Apple, or where you want to end up? Either way, we’re committed to helping employees explore their potential. You’ll get regular coaching and mentoring to help you sharpen your skills. And you’ll gain valuable experience to help you succeed in practically any job, at Apple or beyond.

At Home Advisor Opportunities

Apple offers different kinds of at-home roles. See which matches your experience best.

At Home Advisor

As our customers’ first point of contact, you’ll be the friendly voice of Apple, answering questions about our products and services and providing world-class customer service, troubleshooting, and technical support. We’ll rely on you to listen to our customers and use your technical expertise, creativity, and passion to meet their needs — and remind them that behind our great products are amazing people.

At Home Team Manager

You’ll be responsible for providing daily supervision and promoting the development of At Home Advisors. Like our Advisors, you must be customer focused, self-motivated, and friendly, with a passion to solve customer issues effectively. You’ll manage Advisors’ performance and development through regular online meetings and coaching sessions.

At Home Area Manager

You’ll supervise a set of Team Managers overseeing our At Home Advisors. You’ll ensure that they’re all doing what it takes to resolve customers’ issues with products and services in a customer-focused manner. You’ll supervise each Team Manager’s performance and development, with regular meetings and coaching sessions. And you’ll be expected to provide business-level consulting and deliver results based on business requirements.

“People are often confused or worried when they call with questions, but I’m trained to know what they don’t, so I turn things around for them — 180 degrees. I get to be the hero. And that feels pretty good.”

Find out more.

Have more questions about being an At Home Advisor? We have more answers.

Read the At Home Advisor FAQ

More opportunities at Apple.

Read about jobs throughout Apple, including positions in corporate offices, retail stores, and more.

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity, and thus we treat all applicants fairly and equally. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Источник

Software and Services

Turn the user experience into a human experience.

Apple engineers have always focused on one person when they build software — the person who will use it. Working with them, you’ll see why every Apple product and service feels intuitive and simple, and why every aspect of this group’s work is built around a respect for the customer’s needs.

Read more about Jason’s story

As a manager for the core Bluetooth team in the Wireless Software Engineering group, Jason leads a team that creates and integrates Bluetooth technology into a wide array of Apple products. They were pioneers in designing the first Mac with totally wireless input devices, and they have built innovative cross-product features such as Handoff and Instant Hotspot. More recently, his team was intimately involved in the creation of AirPods. “Every project is a chance to improve on what we’ve already learned. To see all the cross-functional work, the relationships we’ve forged, and the software, firmware, and tools we’ve written come together in one product makes me incredibly proud.”

Find a team and begin your own story here.

Apps and Frameworks

Our Apps and Frameworks people create every Apple application, including built-in apps such as Calendar and Maps, productivity apps such as Keynote and Pages, and media apps like Final Cut Pro and Logic Pro. And because we want every app to work smoothly, this team also creates frameworks, such as UIKit and Metal, with third-party developers in mind. Join the effort and you’ll be responsible for people’s experience morning, noon, and night. Areas of work include Application Development, API Design, User Interface Design, Networking, Application Protocols, Framework Development, and Performance Engineering.

Cloud and Infrastructure

Be prepared to jump right in when you join the team that designs, develops, and deploys high-performance systems that handle billions of queries every day. You’ll be part of the invisible but indispensable thinking behind the next generation of iOS and macOS applications and services, such as Siri, iCloud, Maps, the iTunes Store, and Apple Music. The work is complex, the scale is enormous, and it’s incredibly rewarding because it’s such an essential part of people’s Apple experience. Areas of work include Big Data, Server-Side Software Engineering, Database, and Data Engineering.

Core Operating Systems

The operating system is what makes an Apple product an Apple product. When you’re on the team that forms the core of that personality, you help ensure it’s inseparable from the device’s identity as a whole. You can do that here because Apple has always had a fully integrated operating system, combining hardware, software, and applications. As part of this group, you’ll develop technologies like iOS, macOS, watchOS, and tvOS and work with other teams to build the world’s most collaborative products. Areas of work include Kernel, Networking, File Systems, Sensors, and Transports.

DevOps and Site Reliability

When you help manage Apple’s online services, such as the App Store, Apple Music, iTunes, Siri, Maps, and iCloud, you’ll be supporting hundreds of millions of users. By designing and building a continuous integration and delivery system, you’ll ensure the high availability, scalability, and security of a huge infrastructure every day. Areas of work include Site Reliability Engineering, Systems Engineering, Telemetry Engineering, Performance Engineering, Systems Administration, and Hadoop Administration.

Read more about Emilie’s story

Emilie has always been an avid photographer. Now she brings this passion for taking photos to her role as an engineering manager on Apple’s iOS Photos and Camera Engineering team. Her team is always working on what’s next for cameras on mobile devices. “We interact with teams across Apple, from design to hardware to marketing. Being passionate about photography helps me focus on building the best products for our customers.”

Engineering Project Management

Every team at Apple is collaborative, but as part of this group, you’re the hub of cross-functional partnering. Take ownership of projects by overseeing every aspect, from start to finish. You’ll guide the work as it’s refined by colleagues in engineering, marketing, and other teams. Together, you’ll deliver system software, apps, and services such as iCloud, iWork, Siri, and iTunes. Areas of work include Technical Project Management, Evangelism, Metrics, Analytics, and Program Management.

Information Systems and Technology

How do over 130,000 employees stay connected to each other, to suppliers, and to over a billion customers around the world? They depend on Apple’s nerve center — Information Systems and Technology (IS&T). They could depend on you, as you help design and manage the massive systems that run Apple services such as Apple Pay and the Apple website, as well as manufacturing, logistics, retail operations, and all our corporate facilities. IS&T also develops and manages our data centers all over the globe. Areas of work include Web Application Engineering, Back-End Engineering, Mobile Software Engineering, Data Science and Applied Machine Learning, Software Quality Engineering, Security Engineering, Network Engineering, Content Delivery, Data Center Operations, and Package Support for SAP and Oracle.

Machine Learning and AI

Machine learning and AI continue to grow in importance for virtually every Apple product and service, so your contributions in these fields can make an impact on many groups here. You’ll help develop algorithms that learn from data to create the most insightful options for the best outcomes. And you’ll do it with the help of privacy experts to ensure users’ privacy is respected. Come shape what these predictive technologies will do as part of Maps, Siri, News, and many other applications, including those yet to come. Areas of work include Artificial Intelligence, Computer Vision, Data Science, and Deep Learning.

Источник

Join us. Be you.

This is where individual imaginations gather together, committing to the values that lead to great work. Here, you’ll do more than join something — you’ll add something.

Work at Apple

Join a team and inspire the work.

Discover how you can make an impact: See our areas of work, worldwide locations, and opportunities for students.

We aren’t merely creating products. We’re creating something magical for the person who uses it.

Life at Apple

Join our community and help define it.

Explore a collaborative culture of inclusion, growth, and originality, supported by resources that make a difference in your life.

To have a place that’s so inclusive and so willing to embrace everyone has definitely changed my life.

Just a few of the ways you can make a difference at Apple.

Our values are part of everything built here — including careers.

Accessibility

Technology is most powerful when everyone can make their mark.

Education

Education is the great equalizer and a powerful source of opportunity for all.

Environment

Our goal is to leave the planet better than we found it.

Inclusion and Diversity

We’re committed to making Apple more inclusive and the world more just.

Privacy

We design Apple products to protect your privacy and give you control over your information.

Racial Equity and Justice Initiative

This is a long-term effort to help ensure more positive outcomes for communities of color.

Supplier Responsibility

We believe in a safe, respectful, and supportive workplace for everyone.

Apple Footer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .

Источник