Hello screen on iphone

[Video Guide] iPhone Stuck on Hello Screen after Update to iOS 15

by Sophie Green Updated on 2021-09-24 / Update for iPhone Fix

Apple’s products unfailingly make sensations worldwide. Be its brand value or the oh-so-wow camera quality, iPhones reign the phone’s industry! And ever since iPhone’s new models have unveiled, people are gaga to get hands on them. However, of lately, reports on iPhone 13 stuck on hello screen have been circling around the market. Not only is it fretting but heart-wrenching as the iPhone does not prompt any further. Before this drives you crazy, we’ve come up with some vital ways on how to resolve iPhone 13 stuck on hello screen!

Method 1. Force Restart Your iPhone

To unwind the problem of iPhone stuck on hello screen, restarting your iPhone stands as a viable option. Depending upon your model, we’ve enlisted the steps below!

iPhone 6 and below models:

As home button is present, just hold ‘Home’ and ‘Power’ keys together till Apple logo appears over your screen – indicative of your iPhone is restarted.

iPhone 7/7 Plus models:

For these models, hold down the ‘Volume Down’ and ‘Power’ buttons until Apple logo surfaces on the screen. This way your respective models will be restarted.

iPhone 8 to iPhone 13 models:

As home buttons are absent in these versions, key combinations are required to execute restarting on your iPhone, tap ‘Volume Up’ button and release it quickly. Repeat the same process with ‘Volume Down’. Now, long press ‘Power’ button till Apple logo is displayed on your iPhone.

Method 2. Fix iPhone Stuck on Hello Screen without Data Loss

Ideally, Tenorshare ReiBoot is the ultimate way of fixing iPhone stuck on hello screen. Equipped with the latest technology, ReiBoot single handedly resolves 50 + iOS 15 issues halting the working of your iPhone. Whether its iPhone stuck on hello screen, black, frozen or logo, ReiBoot beats them all. The added bonanaza is you needn’t to worry about any data loss. Now, without delving deeper into any details, we will understand how to use ReiBoot for repairing iPhone stuck on hello screen.

Step 1: Force Installation of ReiBoot on your PC/Mac

To initiate the process, downloading ReiBoot on your existing PC/Mac is the very first step. Meanwhile, establish a connection between iPhone and system. Once, ReiBoot successfully loads, tap on ‘Repair Operating System’ tab quickly.

Step 2: Proceed with ‘Start Repair’ tab

The ‘Repair Operating System’ window will appear. From there, tap on the blue ‘Start Repair’ tab for proceeding further with the operations.

Step 3: Download Firmware Package

You will enter to the download firmware package screen. Simply, click on ‘Download’ tab. After some moments, the firmware will begin downloading and the download progress table will appear.

Step 4: Resolve Stuck issue

After the firmware is thoroughly downloaded, the last step for repairing iPhone 6/7/8/X stuck over white hello screen is by tapping on ‘Start Repair’ tab. You’ll notice repairing status on the screen and within a while, the issue will be fixed.

Method 3. Restore Your iPhone with iTunes

One can consider restoring iPhone using iTunes for coming out of the hello screen. As, iTunes service is useful in fixing down the issue in simple steps.

Step 1. First of all, launch iTunes on your pre-synced computer. Then, use a lightning cable for drawing connection of iPhone with system.

Step 2. Once the screen loads, tap on the device icon (your iPhone).

Step 3. Now proceed clicking on’ Summary’ followed by ‘Restoring iPhone’.

Method 4. Restore Your iPhone in DFU Mode

Alternatively, restore your iPhone stuck in hello screen by DFU Mode. For different models, we’ve enlisted the steps accordingly.

iPhone 6 or below versions:

Step 1. First and foremost, establish a connection between your PC and iPhone. Now, launch iTunes on your phone.

Step 2. After that, press the ‘Home’ and ‘Power’ keys for nearly 10 seconds. Then, release ‘Power’ key but continue to press ‘Home’ key.

Step 3. Once your screen turns purely dark, a pop up directs on iTunes screen, from where you have to click on ‘Restore iPhone’ and continue further with confirming the actions.

iPhone 7 or 7 Plus models:

Step 1. From the aforementioned steps, repeat step number 1. Now, hold ‘Power’ and ‘Volume Down’ keys for some seconds. Then, release the ‘Power’ key but continue pressing ‘Volume Down’ key.

Step 2. Once your screen turns dark, it will imply your iPhone is detected by iTunes.

Step 3. A pop up prompts, where you have to click on ‘Restore iPhone’ followed by confirming the actions.

iPhone 8/8 Plus/X/XR/XS/XS Max:

Step 1. The step 1 is same as above.

Step 2. Ensure to press ‘Volume up’ key. Now, press the ‘Volume Down’. Afterwards, keep the ‘Power’ key pressed until the screen turns all black.

Step 3. While holding the ‘Power’ key, get the ‘Volume Down’ key pressed for nearly 5 seconds. Now, lose your finger from ‘Power’ key and not the ‘Volume Down’ key.

Step 4. Once your screen turns purely dark, a pop up directs on iTunes screen, from where you have to click on ‘Restore iPhone’ and continue further with confirming the actions.

Conclusion

To conclude, there are ample means of resolving iPhone stuck issue of hello screen. However, methods like restoring iPhone in DFU mode and iTunes are time and efforts eaters whereas forcing a restart on iPhone may not invoke positive results. So, the best way of fixing iPhone 6/7/8/X/11 stuck on hello screen is via Tenorshare ReiBoot. It will speedily repair array of issues and recover phone in 1 click technology! So, what are you waiting for? Hands on ReiBoot now!

Updated on 2021-09-24 / Update for iPhone Fix

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6 Proven Ways to Fix iPhone Stuck on Hello Screen

Your iPhone can get stuck on the Hello Screen. While this rarely happens, it is scary for most users since you are unable to set up or use your iPhone. Like any other iOS problem, there are several troubleshooting steps that you can take to repair the issue “iPhone stuck on the Hello Screen”. If you want to update the latest iOS version such as iOS 14.8 or iOS 15 you may also encounter this proble. But no worries, we will take a look at some of the best ways you can fix this problem.

How to Fix iPhone 13/12/11 Stuck on Hello Screen

1. Force Restart the iPhone

The first thing you should do when your iPhone is stuck on the Hello Screen is to force restart your iPhone. This is one of the best ways to eliminate some of the issues that can cause problems like this one. To restart your iPhone, follow these simple steps:

For iPhone 8 and Later

• Step 1: Press and quickly release the Volume Up button.
• Step 2: Press and quickly release the Volume Down button.
• Step 3: Then, press and hold the Sleep/Wake button until you see the Apple Logo appears.

For iPhone 7 and 7 Plus

• Step 1: Press and hold both the Sleep/Wake (Power” button at the same time.
• Step 2: Keep holding both buttons for at least 7-10 seconds until the Apple Logo appears on the screen.

For iPhone 6s and Older Models

• Step 1: Press and hold the Top or Side button and the Home button at the same time.
• Step 2: Continue to hold both these buttons for at least 7-10 seconds until the Apple Logo appears.

2. Drain Out the Battery

With this particular iOS problem sometimes the best thing you can do is nothing at all. Leave your iPhone as it is and let the battery drain out. When it does the iPhone will switch off and you can then connect it to a charge. But do not turn it on: leave it to charge undisturbed for a few hours. It is likely that when you do restart your iPhone a few hours later, your iPhone will no longer be stuck on the Hello Screen.

3. Use FixGo without Data Loss

If draining the battery or a force restart doesn’t work, we recommend using iToolab FixGo to repair your iPhone. This iOS system repair is designed to help you fix up to 200 different iOS issues such as iPhone stuck on an update screen, iPhone keeps turning on and off quickly and easily and without affecting the data on your iPhone.

To use it, download and install the program on to your computer and then follow these simple steps:

Step 1: Run FixGo on your computer and then select “Standard Mode” in the main window. Connect the iPhone to the computer using USB cables and then click “Fix Now” to begin the repair process.

Step 2: In the next window, click on “Download” to begin downloading the firmware package that is needed to fix your iPhone.

Step 3: Once the firmware package download is complete, click on “Repair Now” to begin fixing your iPhone. Keep your iPhone connected through the process and the program will notify you when the process is complete.

4. Restore via iTunes

Restoring your iPhone in iTunes is also one of the best ways to fix a device that is stuck on the Hello Screen. Follow these simple steps to restore your iPhone via iTunes:

Step 1: Connect your iPhone to the computer and then open iTunes if it doesn’t automatically open.

Step 2: When your iPhone appears in iTunes, click on it, and then click on the “Summary” option.

Step 3: Click on “Restore iPhone” and then click “Restore” again to confirm the action.

Step 4: iTunes will erase all the data on the iPhone and install the latest software on your iPhone.

Once your iPhone restarts, you can restore it from a recent backup to get all your data back.

5. Restore in Recovery Mode

Sometimes iTunes may fail to detect your iPhone in which case the best solution would be to put your iPhone in recovery mode before restoring it in iTunes. Follow these simple steps to restore the iPhone in recovery mode:

Step 1: Connect the iPhone to the PC and then launch iTunes.

Step 2: Once your iPhone is connected to iTunes, force restart your iPhone using the steps described above, but keep holding the buttons even when you see the Apple Logo. Release them only after you see the “Connect to iTunes” logo on the screen.

Step 3: Click “Restore” in iTunes to restore your iPhone in recovery mode. Keep it connected until iTunes restores your iPhone.

6. Use DFU Mode

If all else fails you should try restoring your iPhone in DFU mode. DFU mode should be the last resort since it can significantly affect your iPhone when it is done incorrectly. But if even restoring your iPhone in recovery mode doesn’t work, follow these steps to put your iPhone in DFU mode:

Step 1: Connect your iPhone to the computer using its lightning cable and open iTunes

Step 2: Now press and hold the Volume Down (Home button for iPhone 6s and earlier) and the Power buttons at the same time for about 10 seconds.

If the Apple Logo appears on the screen, you’ve held the buttons for too long and you need to start the process again.

Step 3: Release the Power button but continue to hold down the Volume Down or the Home button

Step 4: If the screen stays black, your iPhone is successfully in DFU mode. If not, repeat the steps above.

You can then locate your iPhone in iTunes and click on “Restore” to restore your iPhone in DFU mode.

Frequently Asked Questions about iPhone Stuck on Hello Screen

1. Does a “Hello” screen mean my iPhone was erased?

Even though the “Hello” page is known as the intro page before you have to set up your new iPhone, it doesn’t always mean your iPhone has been erased.

If you see a “Hello” screen on your iPhone and you didn’t erase it, it’s most likely your iPhone did an iOS update and you are required to only complete a couple of steps (instead of the whole process).

2. How do I get past the “Hello” screen with a broken home button?

If you have a broken or non-functioning home button, unfortunately, you will have to get the button fixed first before you can get past the “Hello” screen on your iPhone.

The reason for this is because a home button on iPhone models up to iPhone X uses the home button as the primary control feature for the device and therefore, it needs to function as it’s supposed to so you don’t have any issues using your iPhone down the road.

3. iPhone stuck on the “Hello” screen after installing the iOS beta version?

As mentioned earlier, the “Hello” screen is common to appear after the iOS update. However, if you’re stuck on the “Hello” screen after updating to the newest iOS beta version – it’s highly possible you’re experiencing a bug that was leaked with the update.

Summary

Bugs and glitches are very common in iOS beta versions and there are two things you can do. The first thing you should do is report it to Apple by using the Bug Reporter Site. The second thing you can do is re-install the previous iOS version using iTunes (and your backup). If you want to fix iPhone 12 stuck on hello screen quickly, then you should try iToolab FixGo. Hope this article helps you!

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